Langford Russell Bromley reviews

★★★★★ 5/5

Google

Abbie Bullard has been of great help in our search as first time buyers, very knowledgeable and professional, as well as always keeping us informed and up to date with matters . Would recommend Langford and Russell .

Namrata · 13 June 2018

★★★★★ 5/5

Trustpilot

Ameila and Jake have been amazing…

Ameila and Jake have been amazing through the whole process of buying our first home. Kept us well informed and were really efficient and easy to contact. Really glad we had them as our estate agent.

Amina · 21 October 2022

★★★★★ 5/5

Trustpilot

Great support throughout

Daniel, our agent was great, he supported us throughout the sale of our property and was key in getting all parts of the chain to the right place at the right time. We are very grateful for all his support and cannot recommend him highly enough.

Kirsty · 30 April 2021

★★★★★ 1/5

Trustpilot

Unprofessional

Unprofessional, unkind

Emma · 1 December 2025

★★★★★ 5/5

Trustpilot

Outstanding Service

I had the pleasure of being assisted by Lilia Ghenim and Rubeena Bukreedan of the Belvedere branch. Their demeanor and professionalism are second to none. I would not hesitate to recommend them to anyone who is seeking a property.

Lisa · 12 April 2022

★★★★★ 5/5

Google

The lettings team helped us find a new property to rent and were also finding tenants for the property we were vacating. I was a returning customer to Langford Russell because of the customer service. Much preferred to other letting agencies I have worked with in the past.

Lyndsey · 12 June 2020

★★★★★ 1/5

Trustpilot

Very unprofessional. Disappointed.

Attended a viewing at one of the properties in Dartford. Upon arrival to our viewing there was a mass que waiting to view the property. This is very unprofessional and very bad practise.

Halil · 3 December 2022

★★★★★ 5/5

Google

Lauren Burkin was absolutely Amazing! Lauren is very professional and helpful. She was quick in returning my calls and making the process as smoothly as possible. The best estate agent ever! Thank you Lauren.

Sanaz · 13 June 2019

★★★★★ 5/5

Google

Have dealt with the team here on multiple occasions and don’t have a single bad thing to say about them, only positives! Jack and Aiden are both fantastic and have been helpful every step of the way.

Liam · 12 June 2022

★★★★★ 5/5

Google

We cannot fault the service we received from Jake Fahey at Langford Russell. Knowledgeable and professional, he achieved a quick sale for us and remained patient and communicative throughout the entire process, helping us feel at ease. Would highly recommend Langford Russell's services.

Samantha · 12 June 2021

★★★★★ 1/5

Trustpilot

Terrible

Terrible! Avoid at all costs. I paid my rent late three times in the course of two years. Twice due to change in jobs and there was nothing I could it about it. They failed my reference for a new flat and was unapologetic. Extremely dismissive and rude staff. Took a year of being here to get a toilet seat fixed let alone other repairs. I’m a journalist so I’m planning to expose them soon if they carry on this way. Complete and utter disgrace of a company.

Akilah · 28 January 2020

★★★★★ 5/5

Google

Used Langford Russell estate agents in Bromley for our house purchase and so glad we did. Everything went smoothly and Steph was brilliant throughout keeping us informed with the progress. Would highly recommend.

Rajiv · 13 June 2019

★★★★★ 5/5

Google

Wanted to aknowledge the friendly and efficient support we got from the agency, particularly our main contact Jack Frendo who kindly went above and beyond expectations.

Bene · 12 June 2023

★★★★★ 5/5

Trustpilot

Absolutely fantastic

I would like to thank the entire team for all their hard work and efforts throughout the whole buying process. They were amazing. I wasnt selling through them i was buying. Mark showed us around the house and even layed on the floor to show us a bath would fit 🤣. Speaking to Hayley and Mark throughout the whole process was fantastic. Every time I rang I got an answer straight away. Spoke to megan a few times and she was fantastic as well. These guys really know how to look after people and are really good estate agents ! Would definitely sell with them in the future. Thanks again for all your hard work

Dean · 1 November 2019

★★★★★ 5/5

Google

Had such a positive experience dealing with Langford Russell, Bradley in particular. Overall my cousin and I found the perfect flat with Bradley's help. We have now been living in the flat about 2 weeks and I couldn't have wished for a more pleasant experience for my first time renting. Everything regarding referencing etc was all done within a timely manor, any questions and concerns we had were all answered and we had a responce almost immediately. I am also very confident in saying if we had any issues in the next few months I know Bradley would be more than happy to help us out! I would most definitely recommed Langford Russel and most certainly reach out to Bradley again in the future! Thank you 👍

Chloe · 13 June 2019

★★★★★ 5/5

Google

We would highly recommend Langford Russell, they are very professional and give a very personal service,they kept us informed every step of the way, keeping us positive,nothing was too much trouble for them 😀 …

Sue · 12 June 2022

★★★★★ 2/5

Trustpilot

Incredibly poor experience as a tenant

Incredibly poor experience as a tenant. Consistently not answering to emails, many broken promises and frustration. After a month in the flat, some things promised to be fixed when we moved in are still broken. Takes a lot of time and effort to deal with, avoid if possible.

Renato · 25 March 2019

★★★★★ 5/5

Trustpilot

Great service from Naomi May during the…

Great service from Naomi May during the relet of our property in Bermondsey.

Nigel · 15 March 2024

★★★★★ 1/5

Trustpilot

This was by far the worst tenancy and…

This was by far the worst tenancy and property management experience I have ever endured in my 10 years of living in London and now Sutton at Northumberland House. I have recruited roles in PM and can assure you that the standard of property management is exceptionally low, it was rarely visited, and security was frequently used to fill in the gaps. It takes months for anything to get fixed and communication is at a minimum. Tenants should be at the heart of the business, not a number and forgotten about. My advice would be to go to a more reputable property agent. Avoid, you will regret dealing with them...

Chloe · 20 August 2018

★★★★★ 1/5

Trustpilot

Unprofessional liars who try to take your money before an offer is even accepted

A very unprofessional company with very unprofessional staff, Nicholas impartcular. I asked to put an offer on a flat. An email was sent immediately telling to make an offer and to transfer £500 deposit. Of course I was not going to give them my money until and offer was accepted. I never got a response from the email so emailed him to confirm he had received it. Still nothing. After not hearing from him at all for two days I called the office and spoke to A colleague who said it was pending and Nicholas would call me. 2 days later my boyfriend called up to chase the offer again. Nicholas then lied to my boyfriend and said he had already called me to tell me our offer hadnt been accepted. He then spoke to me very rudely still saying he had called me to tell me that. Such a liar and totally rubbish at his job. Stay clear of these and I’m now really glad that I didn’t get the flat as having this company as your estate agent would be a nightmare.

Kat · 15 July 2018

★★★★★ 1/5

Trustpilot

Professional thieves!!! Beware of them.

Guys, please don't go near them. They took my £250 pounds . Told me they are checking my preference for over a month. They tell lies, unprofessional, raised their voice when talking to you. Push you around themselves. They are fraudsters, posing under letting disguise. I promise them I'll get my money back. They wasted our time chasing refrence. We spent one month and some days trying to rent from them. Not knowing, thru have already given the house to someone else, while they made us chase after nothing. They work together with FCC paragon. Doing nothing, but rip people off their had earned money. I wish there's no star to describe them.

Abosede · 25 June 2018

★★★★★ 5/5

Google

Being a first time buyer for us was a daunting process. Our viewing at the first property with Langford Russell was unfortunately not the one for us but Abbie our estate agent brought along other options that might of been of interest, in our preferred area and within budget. With no pressure from Abbie we decided to view another property she recommended and in the end resulting in being the one we purchased. From the offer being accepted till the day we picked up the keys Abbie and the rest of the team were very efficient, helpful and all round amazing with any queries all problems we had. Informative, dedicated to providing great customer service and making the whole experience of purchasing our first home and easy and exciting experience.

Richard · 13 June 2018

★★★★★ 5/5

Google

Lauren was very helpful in finding the right property for us. Once we had the right property to rent the whole process has gone through very quickly and without hassle.

Ian · 13 June 2019

★★★★★ 5/5

Google

I was really impressed with them. Abbie Bullard and the manager Paul could not have been better. They arranged all the viewings and carried them out. We were kept informed of every offer in the early stages and then once it was under offer they were fantastic. Abbie chased everyone in the chain at every opportunity and informed us at all stages. She was persistent in finding out what was going on. I cannot fault them. Worth every penny.

Trisha · 13 June 2018