Trusted Agent profile · Bromley · Kent
★★★★★
848 reviews across 1 platform
1 High Street, Bromley, Kent, BR1 1LF
Part of Kinleigh Folkard, see every office.
Kinleigh Folkard's office in Bromley, Kent, at 1 High Street, is rated 4.9 out of 5 across 848 reviews on 1 platform, including 848 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Kinleigh Folkard won in 2026.
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The Trusted Agent 2026 results for Kinleigh Folkard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bromley office, from every platform, shown as written. First names only.
5/5
GoogleWe sold through KFH Bromley and they have been brilliant! Worked really hard to get us exactly what we wanted and delivered consistently great service. Really helpful and good humoured, excellent for communication. Big thankyou to Emily and her team!
5/5
GoogleThe Team at KFH Bromley were excellent, great communication and very proactive, a pleasure to deal with.
5/5
GoogleBrilliant and professional service from KFH especially Natalie Humm who was very helpful and efficient leaving us very satisfied with our new home
5/5
GoogleMalica and the team were very helpful and was very supportive and informative. Malica and the team worked hard to ensure my purchase was as smooth as possible. Highly recommended.
5/5
GoogleThe team where great in helping us to purchase our new home in a very tight timeframe. Many thanks to Rebecca and the whole team and Victoria who was extremely helpful with our lease ending.
5/5
GoogleMassive thank you to KFH Bromley, to all the team for their fantastic help, especially Rebecca Wilkie! She responded quickly to all our enquiries and we would recommend KFH Bromley and their affiliated solicitors every time!
5/5
GoogleEveryone at KFH is efficient, thoughtful and professional. We sold at a tricky time and Malica and Emily were always clear and open about our options, giving good advice and steering the sale through beautifully. Thank you.
5/5
GoogleA huge thank you to Brooke Williams! She has been super kind, professional and always available to answer our questions. She has guided us throughout the process in an excellent and efficient way. Highly recommended!
5/5
GoogleHad a great experience as a buyer - the whole team were excellent, the process was speedy and special thank to Rebecca Wilkie for an amazing job! 5 Stars!
5/5
GoogleBrooke was very helpful, from start to finish, on finding a suitable property for us. She went above and beyond with her professional efficiency and kindness. - Karen and Bonnie
5/5
GoogleJust like to say how impressed with the team at Bromley, especially Jenny Sims, who was always very helpful with any queries that arose during the renting process. Highly recommend.
5/5
GoogleCalled in Branch to enquire about a property and dealt with Demi over the phone. She was really informative and friendly thank you so much for your knowledge!
5/5
GoogleDemi helped me find my first flat to rent, she made it a quick, easy and enjoyable experience for me - Thank you so much Demi !
5/5
GoogleHad a great experience with Amy at KFH in Bromley. She was very genuine and helpful about properties in the area and helped us to secure a brilliant flat. She was very accommodating and understanding of our situation with great advice, would 100% recommend this friendly branch!
5/5
GoogleFrom a tenant’s perspective I couldn’t have been more impressed. Natalie Humm worked hard to make sure every step of the process was easy and seamless, and kept in close contact throughout to ensure that we remained up to date. As a tenant who has rented two properties previously, I can confidently say I have had the best experience yet with Kinleigh Folkard & Hayward and would highly recommend the services they provide.
5/5
GoogleAll thanks to Christian White's persistence and follow-ups without coming across as being pushy that we managed to get the house that we wanted to move into. Thank you KFH for your patience and perseverance in making our move possible.
5/5
GoogleThe firm and its staff are EXCELLENT. Kinleigh Folkard & Hayward dealt with a corporate letting for us and managed all aspects of the 'set up' - finding tenants, arranging references and all through to the finalisation of contract(s) and ensuring that all tenant needs were dealt with. Communications throughout (through Natalie Humm) were exemplary and 'fast', ensuring that all was smooth, and any issues were covered off highly effectually and to the satisfaction of all parties. We couldn't be happier .... AND will doubtless deal with Kinleigh Folkard & Hayward again !!
5/5
GoogleMalica was an incredible representative for our home and the company. She continually went above and beyond in her services and I highly recommend working with the whole team.
5/5
GoogleRebecca was an absolute pleasure to deal with. She was tremendously helpful and customer service absolutely outstanding. Picked up on the finer detail which we missed and addressed these for me. Rebecca is an asset to KFH.
5/5
GoogleI had a great experience with Natalie during the whole rental process. She was amazing! She was always next to me when i need to help. Thank you Natalie.. Thank you Thf team..
5/5
GoogleWe were incredibly impressed by our KFH experience. We had used a different agent prior and were fed up with the lack of feedback and viewings. When we switched to KFH our experience changed instantly. Emily won us over instantly, she could not understand why our property had lacked buyer’s interest and gave us practical advice on how to make it more appealing. They carried out thorough research to see how best to price and market it. We got more viewings in the first week than we did in the 3 months with the previous agent. It sold within days. A couple of months later, when our chain fell apart - through no fault of KFH, Emily promised us she’d sell our house again within a couple of days and make sure we had a chain free buyer so that we would not lose the house we were buying and so that we could complete within the stamp duty deadline. True to her word, we got 3 offers and got more money than our original sale. Emily regularly rang us to give us updates, chased solicitors and always returned emails and calls quickly. She was beyond superb and we cannot recommend her enough.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe've worked with Kinleigh Folkard & Hayward Bromley Estate Agents from June 2021 until August 2021 to complete our first ever property purchase. The entire team has been lovely and extremely helpful all throughout; from Malica who very kindly showed us the house and answered to any questions we may have had very promptly, to Lee who, as our mortgage advisor, explained everything in very simple and non-intimidating terms anytime we had any queries. We felt very safe during the process, which after terrible experiences in the past helped a lot! Highly recommend working with them.
5/5
GoogleI used KFH Bromley lettings when i was looking for a rental property and what a great service I had. Natalie was amazing and understood my requirements. Customer service was amazing and everyone I spoke to was so friendly and polite.
5/5
GoogleI used KFH when buying a property. The staff involved in the process were professional, accessible and really helpful throughout. Rebecca was especially involved and really made the process much less painful!
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Yes. Kinleigh Folkard and Hayward won Trusted Agent in The Trusted Agent 2026 awards.
