Foxtons reviews

★★★★★ 2/5

Google

If you are buying a house and you can choose, do not choose Foxtons. We have recently bought a house and dealing with Foxtons was a nightmare. They work exclusively for the vendor and they will do absolutely nothing for the buyer. If you are unlucky enough to have to deal with them, do not accept any offers or referrals from them. Searches, enquiries, solicitors, are all much more expensive through them. They will try and use scare tactics such as "if you have your own solicitor and they are not good, the operation may fall through". Even when we went ahead with our own solicitors (nothing wrong with them) they carried on calling us for days trying to convince us to use their own solicitors (literally twice as much expensive). Foxtons will do anything to get a referral fee. Stephen Waller was our point of contact and he could have not been more self serving. If you are new buying a house, do not trust them. Always check with your solicitor and do not say yes to any of their request, does not matter how reasonable they sound unless you checked before and are 100% sure. Also, anyone can check how 'reputable' they are, just Google Foxtons court cases and you will find hours of reading of Foxtons taken to court for hidden feeds and others from the Office of Fair Trading nonetheless!! A.V.O.I.D. T.H.E.M!!

Mario · 3 October 2024

★★★★★ 5/5

Google

Stephen was a pleasure to work with and always kept us updated. Would definitely recommend him again.

Joe · 2 September 2025

★★★★★ 5/5

Google

Stephen at Foxton Bromley has been absolutely brilliant, he is super knowledgeable about the area, gives you the time you require and you don’t feel pushed into anything. Very understanding of our situation and makes us feel we can trust him to assist us with our search, would 💯 recommend! …

Reena · 16 May 2024

★★★★★ 5/5

Google

We had an excellent experience buying with Foxtons, Will Dugan was our estate agent and he was so helpful throughout, he was very supportive in chasing our very slow solicitor and accommodated all our requests for viewings, we would really recommend him! Thank you!

Emily · 26 July 2024

★★★★★ 5/5

Google

Fay from Foxtons Bromley went above and beyond in providing us with options for short and long term rentals. In a stressful situation of buying and selling that went on for 6 months and ultimately left us without a house to buy, and less than 2 weeks to find somewhere to live, it was re-assuring to know that Fay was keeping an eye out for us. Over the months Fay kept checking in and updating us with options in case we needed to jump out into a rental. She adapted this to our ever changing situation regardless of the unpredictable outcome. Thanks so much Fay you are a star!

Sas · 14 June 2020

★★★★★ 5/5

Google

Ava was amazing every step of the way! From start to end she made sure everything was completed correctly. Thank you so much

Sofia · 16 February 2026

★★★★★ 5/5

Google

Just bought a lovely flat through Chanan at Foxtons Bromley. Very professional and reliable service. Very pleased with the level of service we received from Chanan and her colleagues. She went above and beyond every time we needed access to the property. Always returned our calls on time even after normal working hours, she would always be there to help or give us access. We will defiantly recommend Chanan and Foxtons Bromley to friends and family. Amir & Heather.

H3GS · 14 June 2020

★★★★★ 2/5

Google

Poor Communication and Unprofessional- we share our experience as Foxtons Bromley was acting on behalf of our potential purchase. While the vendors decided not to pursue the Sale ( fair enough) this firm failed …

Joe · 16 October 2025

★★★★★ 5/5

Google

I'd like to share praise for Stephen at Foxtons for his thorough and friendly approach to showing us properties that were for sale; although we did not end up putting in an offer for a property through this estate agent, Stephen showed us …

Andrew · 16 December 2025

★★★★★ 5/5

Google

Cant thank Will enough for his help with selling my flat. After an initial meeting with Tom (who was also excellent) I was handed to Will who was very efficient and explained every detail I needed to know thoroughly from the off. Given this was my first sale of a property I appreciated the hand holding and professionalism shown! Couldn't recommend more!

Buzz · 17 November 2024

★★★★★ 5/5

Google

I had a very tricky sale forced through by a court order, that also included a lease extension. The whole process took nearly 18 months, but Foxtons Bromley were absolutely fantastic from start to finish. They gave expert guidance and advice in a market that was rapidly changing (12 consecutive interest rate rises). They helped me with the paperwork and also handled all viewings and enquires on my behalf, they also helped with some of the more complicated administration to help get the deal done. I have to single out Tom Kennard for a special mention, he was a total professional and a thoroughly nice guy as well.

Georgina · 16 December 2023

★★★★★ 5/5

Google

Big thanks to Foxtons who have delt with the sale of our property with professionalism from start to finish...big thanks to all involved especially Wil Dugan..who was there whenever an issue had to be handled....thanks Gary

Gary · 26 July 2024

★★★★★ 5/5

Google

The sale became (unexpectedly) complex due to various issues including historical subsidence, tree preservation orders and an extremely pernickety buyer’s solicitor. The market is, obviously, also very challenging at the moment. As such, we were very grateful to have Foxtons’ (especially Tom Kennard) support, enthusiasm and professionalism to guide us through the process. We could not have asked for more from Tom - he was definitely worth more than Foxtons’ fee. Very highly recommended.

Michael · 14 June 2020

★★★★★ 5/5

Google

I have just purchased my first property with Foxtons Bromley and could not be more grateful to Stephen Waller for supporting me throughout the process. His dedication and excellent communication, as well as patience with my many questions (there were so many!) was incredibly helpful. I would absolutely use Foxtons again.

Hannah · 2 September 2025

★★★★★ 5/5

Google

Will Dugan was technically our agent but that of the seller of the property we were purchasing. We had a tricky sale but with Will’s solution based approach and support we got their in the end. Thanks Will! Ol

Ol · 14 April 2024

★★★★★ 5/5

Google

We have recently rented a property through Foxtons and it was the most pleasant easy move I’ve experienced. Molly Pett was incredible and supportive from the beginning til end, she replied to every email and message and ensured we were satisfied with all documents and the process. My son is disabled and we needed access to the house quite a few times prior to the move and Molly was happy to meet us when ever. I would 100% recommend Foxtons. Thank you Molly :)

Kerryrandallxo · 17 September 2023

★★★★★ 5/5

Google

The agent was proactive, sensitive to my requirements, diligent quick, responsive professional, enthusiastic, knowledgeable and clearly experienced for the job and went the extra mile in my view to help me secure a property that I love!! If …

Emete · 16 December 2025

★★★★★ 5/5

Google

Stephen was amazing. He was so helpful all the way through the process of buying our first home. Strong communication and transparency all the way through meant everything went incredibly smoothly with absolutely no hiccups! We are now moving in 5 months later :)

Eve · 11 May 2025

★★★★★ 5/5

Google

Molly was exceedingly helpful and consistently available whenever we required her assistance. She promptly addressed our inquiries and diligently sought solutions to any issues we encountered. The house we rented was precisely what we desired, and it was offered at the price we had previously agreed upon. Despite being unable to personally inspect the property due to our location in a different country, the house matched the visuals depicted in the photographs flawlessly. We wholeheartedly recommend her services.

Maria · 18 August 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with Molly Pett as my real estate agent and I cannot recommend them enough. From start to finish, Molly was knowledgeable, professional, and always had my best interests in mind. One of the things I appreciated most about working with Molly was their excellent communication skills. They always kept me informed and up-to-date throughout the entire process, answering all of my questions and addressing any concerns I had along the way. Molly also went above and beyond to ensure that I found the perfect home for me and my family. They listened carefully to my needs and preferences, and worked tirelessly to find properties that met all of my criteria. Their expertise and attention to detail were invaluable, and I am so grateful for all of their hard work. Overall, I would highly recommend Molly Pett to anyone in need of a reliable, trustworthy, and dedicated real estate agent. They truly exceeded my expectations, and I am so grateful for all of their help and support throughout the home-buying process. Thank you, Molly , for all that you do!

Osman · 14 June 2023

★★★★★ 5/5

Google

Stephen is a treasurer trove of knowledge about the Bromley area and also very understanding of our situation and criteria for our first home. He also gave is some good advice on the property market

Sreeraj · 13 July 2025

★★★★★ 5/5

Google

My partner and I recently moved into our first home together and the process was seamless and straightforward, thanks to Molly. She kept us updated and when we had inquiries, she redirected us to professionals who can address them. Thank you ❤️

Jade · 17 October 2023

★★★★★ 5/5

Google

We recently had the pleasure of working with Stephen W and couldn’t be happier with the service we received. He is very friendly and knowledgeable about the area. Made us feel very comfortable and not pushy at all. We felt that he really understood and genuinely cared about what we were looking for, what we like and didn't like. I would highly recommend Stephen W to anyone looking to buy or sell a property

Wei · 17 September 2023

★★★★★ 5/5

Google

Stephen from Foxtons Bromley is definitely the best agent I have come across in the last 6 months. From the very 1st time I contacted Foxtons to view property in Bickley Stephen has been in touch with every suitable property in the area. Very professional, dedicated and proactive. Nothing ever seemed to be a bother. Communication with vendors via Stephen always flawless. He has a very convincing approach and ability to listen to the customer.

Karolina · 18 August 2023