1/5
TrustpilotMoved in on 10 September and by 13…
Moved in on 10 September and by 13 September the ceiling was leaking, right under an old water-damage stain they absolutely knew about.
Trusted Agent profile · Bromley
Foxtons Bromley reviews
★★★★★
278 reviews across 2 platforms
1 East Street, Bromley, BR1 1QE, BR1 1QE
Foxtons's office in Bromley, at 1 East Street, is rated 4.0 out of 5 across 278 reviews on two platforms, including 173 Google reviews rated 4.8.
Reviews
Every review we hold for the Bromley office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleSelling my property, Tom Kennard was great from start till finish. He kept me informed throughout the sale of the property and chased people when they needed chasing. All in all a great experience and I would recommend Tom and Foxtons to anyone selling the property.
1/5
TrustpilotUseless
From my experience, borderline incompetent.
5/5
GoogleA very big thank you to Chloe and Emma for their professionalism and hard work they put in during a very long and complex sale/purchase process. They both kept us up to date and were always willing to support us in any way. We would definitely recommend Foxtons Bromley to anyone we know. Thank you so much!
5/5
GoogleFay at Foxtons Bromley couldn’t have been more helpful and professional in her role as Lettings Manager. She went above and beyond. Thank you Fay
5/5
GoogleSold our house with Foxtons Bromley which exchanged within 8 weeks of sale being agreed, it was on with another agent prior to this!! Tom thank you for your advice throughout and Stephen for securing the proceed-able buyer!!! #wegetitdone #yougotitdone! If you have anything to sell in the area get Foxtons on it!
5/5
GoogleFay was knowledgeable and helpful from the outset and the whole letting process was handled in a very professional manner
5/5
GoogleTom Kennard is a complete professional and was always at the end of the phone to answer any questions on the house we were purchasing. He is also a very lovely guy, so made the process less stressful than it could have been.PositiveProfessionalism
5/5
GoogleThese people know what they are doing. Amelia was great. Highly recommend and I wouldn’t go anywhere else. Cole
5/5
GoogleRecently completed on my first purchase and have found the whole process pretty seamless. I was dealing with Kristina who has been excellent, friendly and engaging from the first meeting at viewing, getting in touch regularly to provide updates and proactive in engaging with parties when there were some minor holdups. Thank you for making what can be the most stressful experience in one's life a pretty easy process!!
3/5
TrustpilotFoxtons were eager to get the property…
Foxtons were eager to get the property up for sale. After that communication and feedback were poor
5/5
GoogleThank you Foxton's for great service in finding a new tenant. Fay was great with ensuring the process ran smoothly, as well as being very responsive, helpful and professional throughout. Many thanks.
4/5
GoogleThank you Foxton's for great service in finding a new tenant after previous tenancy ended. Always excellent communication with Fay who was upbeat responsive, helpful and professional throughout the process. Many thanks.
5/5
GoogleHaving had a poor experience with other estate agents, I did some research and after reading Tom Kennard’s reviews, decided to give him and Foxtons a go. Do not be put off by the higher fees, Tom worked for and earned every penny of it from start to finish. I cannot recommend him highly enough. His calm demeanour and negotiation skills not only got the job done but reassured me throughout the whole process that someone who cares about the best outcome is taking care of it. I would never use any other estate agent in future. Thank you, Tom.
5/5
GoogleFantastic service from Tom Kennard at Foxtons! It was a challenging sale but Tom and team (Ryan also) never gave up! Am so happy the flat is sold however I will miss talking to the guys!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe recently purchased a property through Foxtons Bromley. We dealt with Stephen, who was fantastic throughout. Thank you
5/5
GoogleNeesha from Foxtons Bromley was extremely helpful in showing us quite a few properties around the area and even at odd hours. She was thorough with her knowledge of the area and the properties. She was prompt in answering all our queries. Thanks Neesha. Regards Mayank & Priyanka
5/5
GoogleWe recently sold our property through the Foxtons Bromley office. It was our first sale and they made the experience as stress free as possible. They guided us through the sale from start to finish. They started by helping in appointing their recommended solicitors, who were fantastic. They also put us in touch with one of their experienced mortgage brokers to help us with our related purchase, who likewise were brilliant. Special mentions in particular have to go to Amelia C & Ryan N, who stood for us during the whole process. Exceptional service whenever and wherever we needed them throughout and we will definitely be recommending anyone considering selling their home to use them. Thank you again, we couldn’t have done this without you!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI've dealt with a few different estate agents but none have come even close to Tom Kennard's exceptional service he's provided with Foxton's. I have just finished purchasing a property through Foxton's and even though we are the buyer and not the seller, we have been looked after and supported every inch of the way, which as a first time buy was very comforting. Tom has consistently gone above and beyond and could not recommend a better estate agent! Thank you!!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleVery professional and efficient service from Tom Kennard from the start and persisted with the negotiations between all parties when lease issues prolonged the sale. They found me lots of potential buyers and his colleague Amber Williams dealt with the viewings with ease without me needing to be present. I would recommend if you are selling in Beckenham
5/5
GoogleI would highly recommend Tom Kennard Such a professional agent, So knowledgeable very helpful and keeps you updated throughout the whole process
5/5
GoogleThank you to the Foxtons team. Chanan, Ryan and Lewis you have been great and have kept in regular contact to ensure a smooth transition from offer to completion. I will certainly recommend you to friends and family. Chanan a special thank you for helping us purchase our first home!
Agent replied · 24 October 2024
We are pleased to read that Chanan, Ryan, Lewis, and the rest of the team have made this complex process so smooth and simple. Thank you for the review!
5/5
GoogleDealt with Lily Elvery - very helpful with the viewing, unfortunately didn't work out with the viewing however stayed in touch with me and offered different options.PositiveResponsiveness, Quality, Professionalism
1/5
GoogleThe service from Foxtons has been non-existent over the past 4 months. I gave notice on my flat in July and they have only just notified me there was an issue with that notification! And they are trying to charge me two months rent even though I gave notice 4 months ago! All they seem interested in is their commission. I’ll be taking the matter to the Ombudsman shortly.NegativeProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Foxtons Bromley
How many reviews does Foxtons Bromley have?
Foxtons's Bromley office has 278 reviews across two platforms: 173 on Google, 105 on Trustpilot (across the whole business).
What is Foxtons Bromley's rating?
Foxtons Bromley is rated 4.0 out of 5 across all 278 reviews, and 4.8 out of 5 on Google from 173 reviews.
Where is Foxtons's Bromley office?
Foxtons Bromley, 1 East Street, Bromley, BR1 1QE, BR1 1QE.
