Trusted Agent profile

Foxtons Bromley reviews

4.0

★★★★★ Great

278 reviews across 2 platforms

1 East Street, Bromley, BR1 1QE, Bromley BR1 1QE

Foxtons's Bromley office at 1 East Street is rated 4.0 out of 5 across 278 reviews on two platforms, including 173 Google reviews rated 4.8. The 105 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

173

Reviews on Google

This office

Trustpilot logo

105

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bromley office, from every platform, shown as written. First names only.

5/5

Google

We have been dealing with Ava Wilkes during our property process. Ava has been very professional and went above and beyond what was required of her when the landlord let us down at the last minute. If you are lucky enough to deal with Ava then your process will be quick, smooth and quite painless. We give her 5 stars without hesitation.

Colin · 17 February 2026

5/5

Trustpilot

Had the pleasure of dealing with Mario…

Had the pleasure of dealing with Mario and Mercedes while scheduling a valuation for my partner's property. Both were friendly, professional and attentive gave us a great advice - thank you again!

Robyn · 21 September 2026

5/5

Google

Stephen was always super helpful, always on top of everything, always on time, never wasted a moment. Very proactive, kind and considerate - I highly recommend working with him!

Martina · 17 February 2026

Agent replied · 17 April 2026

Thank you for the review, Martina. We're delighted to hear you had such a positive and well‑supported experience with our team. Sophie, Foxtons Ealing Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

We got our dream home thanks to…

We got our dream home thanks to Natasha! She was so helpful every step of the way and bought her bright spirit to what can be a stressful process.

Molly · 18 September 2026

5/5

Google

I'd like to share praise for Stephen at Foxtons for his thorough and friendly approach to showing us properties that were for sale; although we did not end up putting in an offer for a property through this estate agent, Stephen showed us multiple properties that helped to expand our search and consider alternatives to our initial requirements, which proved really helpful to us, and I appreciated that he was happy to drive us between different properties across multiple viewings. He kept in touch when new properties that met our core criteria were added to the market and I appreciated his professionalism balanced with friendly demeanour throughout.

Andrew · 17 December 2025

Agent replied · 17 April 2026

Thank you for your review, we truly appreciate the time and effort you took to share your feedback. Sophie, Foxtons Bromley Estate Agents Get it done with London’s number 1!

5/5

Google

We can’t thank Will and Tom of Foxtons Estate Agency enough for all their hard work in getting our property sale over the line. They gave us many helpful suggestions on how to update our home. We followed many of their ideas, and our home looked amazing. Will is very professional and did an in-depth market analysis to help us determine a selling price. Foxtons marketed our house well, and in a very short period, they had to source a suitable buyer to make an offer close to what we were asking for. Will, Tom, and their team were very responsive to our questions and concerns and were always wonderful to deal with. If you want an agent to sell your house, Will Dugan and Tom Kennard of Foxtons should be your first choice.

Joe · 28 March 2024

Agent replied · 24 October 2024

Thank you Joe Davis, We are pleased to hear you had a good experience while selling your property. Sophie, Foxtons Bromley Estate Agents Get it done with London’s number 1!

5/5

Google

Stephen Waller was an absolute pleasure to work with throughout the sale of my flat. He was professional, proactive, and always available to answer questions or provide updates. His clear communication and thoughtful advice made the entire …

Tommy · 17 October 2025

Agent replied · 22 November 2025

Thank you for your review Tommy Phillips We’re glad to hear that selling your property with Foxtons Bromley Estate Agents … More

5/5

Google

The agent was proactive, sensitive to my requirements, diligent quick, responsive professional, enthusiastic, knowledgeable and clearly experienced for the job and went the extra mile in my view to help me secure a property that I love!! If you’ve not suggested, I go and look at the new builds I would not secure the property so kudos to Stephen Waller who has genuinely continued with follow up to date. Let’s all go the extra mile like Stephen Waller 👏🏽

Emete · 17 December 2025

Agent replied · 22 November 2025

Hi Emete, Thank you for the positive review- we really appreciate the feedback! We're glad to hear you would recommend Foxtons Bromley Estate Agents for our sales/lettings/ property services. If you ever need assistance again, or know someone who does, feel free to reach out, we’re always happy to help! Sophie, Foxtons Bromley Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

As the owner of a flat

As the owner of a flat, I struggled for months to find tenants. I tried renting it myself but mostly scammers or people who waste my time only, then worked with several agencies - including one that promised a quick result but instead damaged my flat and pressured me constantly with calls and messages, day and night. By the time I found Foxtons' letter in my letterbox, I was ready to give up.

Ewelina · 22 September 2026

1/5

Trustpilot

My flatmate had come from outside…

My flatmate had come from outside london to view a property in finsbury park and was only told once he got to the appointment that david morgan was not going to make the appointment due to being unwell, extremely unprofessional, he should have gotten one of his colleagues to cover the flat viewing or atleast message us in advance.

Fred · 9 May 2026

Agent replied · 25 May 2026

We’re sorry to hear that your experience did not meet the standards we strive for. We value all feedback as it helps us continue to improve. Best, Alex

5/5

Trustpilot

Sam was very helpful with our search

Sam was very helpful with our search, and although we ultimately didn’t go with a foxton’s property, he was extremely diligent and kind.

Clem · 20 September 2026

5/5

Google

I had an excellent experience with Foxtons. From start to finish, the service and communication were outstanding. A special thanks to Stephen Waller, James Cosgrove, and Robert for their professionalism, guidance, and constant support …

Mayur · 17 September 2025

Agent replied · 22 September 2025

Hi Mayur Patel, Thank you for your positive review and congratulations on buying your new … More

5/5

Google

We had the most wonderful experience at Foxtons Bromley. My partner and I had been looking for our first place to move in together. And their agent, Molly Pett helped us to make this possible. Molly has been so friendly, honest, approachable and professional. Whenever we had any questions or queries, Molly always responded within a timely manner and also kept us up to date throughout the entire process. She recommended us properties that were convenient for our circumstances and within our budget. We would highly recommend Foxtons and their services!

Grace · 25 October 2023

Agent replied · 24 October 2024

Hi Grace Leung, We are happy to hear your property search went well, and thank you for your detailed review! Foxtons team, Get it done with London’s number 1!

5/5

Google

Absolute pleasure working with Will Dugan from Foxtons during our recent property purchase, and I cannot recommend him highly enough. From the start, Will’s knowledge of the property market was evident. As first-time buyers, we had a lot of questions, and Will was always there to provide clear and insightful advice. He explained the complexities of the buying process, from making an offer to navigating conveyancing, with patience and precision. One of the most notable aspects of Will’s service was his exceptional communication. Throughout the entire process, which spanned several months, he kept us updated regularly on the status of our purchase, ensuring we felt informed every step of the way. Even when he was on annual leave, Will made sure there was no disruption to our experience, ensuring that a colleague stepped in to provide continuity. He was proactive in managing our expectations, particularly in terms of timelines and potential hurdles, something that was incredibly helpful given how overwhelming the process can be for first-time buyers. Will’s ability to break down the often confusing terms of property transactions, such as exchange dates, completion periods, and stamp duty, made everything feel much more manageable. I also appreciated that Will was always transparent, whether it was with property valuations, potential negotiation points, or how to approach offers in a competitive market. His honesty and straightforward approach were key in building our confidence and ensuring that we didn’t feel pressured at any stage. Now that we’ve successfully completed the purchase, we’re excited to know that we can always count on Will and the Foxtons team for any future property endeavours. His dedication and professionalism truly stand out, and we look forward to working with him again in the future. If you're a first-time buyer, or even if you’re just new to the property market, Will Dugan is someone you can trust to guide you through this journey. His expertise and customer care are second to none.

Gerald · 3 April 2025

5/5

Google

This was a pressure purchase, being a leasehold that needed to be completed within a month to beat the stamp duty increase. From the moment an offer was made and accepted, Tom (and his team) were fantastic, both in communicating our needs to the vendor and vice versa. Without Tom we are not sure this would have got over the line. Tom was just brilliant .in keeping us informed and dealing with any issues that threatened the time line.

Terry · 4 April 2025

5/5

Google

Stephen has been excellent in assisting me with my property search and purchase. He has been friendly and professional throughout, with honest and responsive communication. Thank you very much.

Peter · 16 October 2025

Agent replied · 22 November 2025

Hi Peter Xu, Congratulations on buying your new property! … More

5/5

Trustpilot

Amazing service with really helpfull…

Amazing service with really helpfull team. Exemplary service from Andrew really helfpull with updates on the house that we buying. Thank you so much guys and special thanks to Andrew for all the follow ups.

Eros · 20 May 2026

5/5

Google

I spoke to Stephen today who called and went over my budget and available properties on the market. I was struggling to find places within my budget, however he seemed to find quite a few properties available that could be a decent fit. I was over the moon with the knowledge and professionalism alongside the proactiveness he took in his role. He recommend I spoke to a different mortgage broker to get a more recent MIP, I was shocked to know I could borrow 100k more than I originally thought all thanks to Stephen I can now really start my home buying journey. I couldn’t thank him enough

Kerry · 23 February 2025

5/5

Google

I just purchased my first property through Foxtons with the help of Stephen Waller. The whole process was smooth and he was very helpful. Stephen made sure to contact me regularly with updates about the purchase, which kept me in the loop. He was easy to get hold of whenever I had any questions, whether that be on the phone or through WhatsApp. Would recommended going through Foxtons.

Sam · 10 July 2025

5/5

Google

An excellent service was provided by the team at Foxtons. Stephen in particular was brilliant, filled me with confidence each time I spoke with him. Communication was great from start to finish. Foxtons found the perfect buyer for my flat and I am very pleased with the outcome. You get what you pay for.

Serena · 10 April 2026

Agent replied · 17 April 2026

Thank you for your feedback. We’re pleased our team provided clear communication and supported you through to a successful sale. Sophie, Foxtons Bromley Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

Professional, punctual, polite, prompt

Five stars for Mr. Hassan Bacchus of Foxtons. He is extremely professional, polite, and reliable. He managed to find great tenants and rent out my property in only one week.

Fataneh · 17 September 2026

Agent replied · 22 September 2026

Hi Fataneh, It’s great to hear you found the team professional, punctual and helpful. We’re pleased they delivered such a positive experience. Alex, Foxtons Estate Agents Get it done with London’s number 1!

1/5

Trustpilot

Foxtons wrongly extended our tenancy…

Foxtons wrongly extended our tenancy end date then withheld our deposit on non payment of rent grounds. Even after acknowledging their 'error' it took 2 months for them to correct it. The money was only returned after a letter before action for a small claims court was sent. Other customers are advised to exercise extreme caution with how deposits are safeguarded.

Julie · 19 September 2026

1/5

Trustpilot

I was spoken to quite rudely on the…

I was spoken to quite rudely on the phone with agents pushing for an earlier viewing or just scheduling a viewing without asking for availabilities. I have told agents multiple times to stop calling me but this was not heard. I even removed my information from the portal and noted that I am no longer looking for a property. I still receive 3-4 calls a day whilst informing them that I do not want to rent through them.

Vinisha · 20 May 2026

5/5

Trustpilot

Aga was amazing during our entire…

Aga was amazing during our entire tenancy and helped with every issue and resolved them super quick. Couldn’t ask for a better agent to have been helping us. Big thanks

Harrison · 18 May 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Foxtons's Google reviews

Questions about Foxtons Bromley

How many reviews does Foxtons Bromley have?

Foxtons's Bromley office has 278 reviews across two platforms: 173 on Google, 105 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Foxtons Bromley's rating?

Foxtons Bromley is rated 4.0 out of 5 across all 278 reviews, and 4.8 out of 5 on Google from 173 reviews, checked 9 October 2026.

Where is Foxtons's Bromley office?

Foxtons Bromley, 1 East Street, Bromley, BR1 1QE, Bromley BR1 1QE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.