Every review we hold for the Bromley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have dealt with a lot of estate agents and
I have dealt with a lot of estate agents in the past and this little lot have been the best by a long shot.Marcus the lettings manager was so helpful and fast in what he does it really was a complete shock to get things done so quickly and professionally.Becky the Senior lettings advisor was absolutely charming and very professional in all she did.All in all I could not fault their professionalism and would like to congratulate them on being such a good teamThanks Guys
Ivar · 27 May 2022
Agent replied · 23 October 2024
Good afternoon Ivar,Thank-you for your kind words about the Portsmouth lettings team of Cubitt & West and in particular, Marcus & Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotZoey McGovern is the best
Zoey is the best in sales I have ever dealt with. They are kind, approachable, honest and look out for you.Keep doing what you're doing, it makes a difference.I could not rate C and W higher.
Adam · 21 October 2021
Agent replied · 23 October 2024
Hi Adam,Thank-you for your kind words about the Portsmouth office and in particular Zoey. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotExcellent letting service
Many thanks to Becky and the team at the North End Branch in Portsmouth for the very professional lettings service. From the viewing to signing the contract everything ran without problems.
Andy · 4 July 2022
Agent replied · 23 October 2024
Good morning Andy,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular, Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotOur viewing of a property in Worthing…
Our viewing of a property in Worthing with David Ellett was fantastic. David was very informative, engaged with us and made the viewing an absolute pleasure. I highly recommend David Ellett.
Dalila · 27 June 2022
Agent replied · 23 October 2024
Thank you for your review of Worthing and in particular David. He is a newer member of the team, but he is fitting in very well and just loves helping people with their property searches.
★★★★★ 5/5
TrustpilotThe Rustington Branch have been superb…
The Rustington Branch have been superb in selling my property especially James Sinnott and Aeneas. They are helpful and James knows everything to help with the buying And selling processHighly recommend
Peter · 24 June 2022
Agent replied · 23 October 2024
James is a very experienced agent and is delighted to know you would recommend his services.
★★★★★ 5/5
TrustpilotHavant Office
Havant Office Just like to give a big shout out to Lee and Elliott who are very knowledgeable and helpful, nothing was too much trouble. Great customer service would highly recommend
Sarah · 22 June 2022
Agent replied · 23 October 2024
Good morning Sarah,Thank-you for your kind words about the Havant team of Cubitt & West and in particular, Lee & Elliott. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 1/5
TrustpilotDreadful experience and very traumatic…
Dreadful experience and very traumatic with the Portsmouth office. C & W, have caused so much trouble and left us, the landlord, in a very vulnerable position.The Head Office, Property Management Dept, in Horsham are incompetent and do not have any idea about what is going on with the properties that they are managing. We are extremely disappointed with the service, or lack of it, including poor communication, advice and avoidance tactics.I would not recommend C & W letting department or estate agents.
AB · 6 May 2022
Agent replied · 23 October 2024
Dear ABThank you for taking the time to leave us your feedback and we are sorry to learn that you are dissatisfied with the service provided by Cubitt & West. Regrettably we have been unable to identify you on our database from the information that you have supplied. We would however like to learn more about your experience and would therefore kindly request that you contact our Customer Relations department on 01702 540802 or at customer.relations@arunestates.co.uk. We look forward to hearing from you. Kind regardsCubitt & West
★★★★★ 5/5
TrustpilotGreat customer service from Sales Progressor
Really pleased with all the help from Sales Progressor Julie. She was great with keeping us updated and explaining everything we needed to know along the way. Thank you for all your help Julie!
Marlene · 21 February 2026
★★★★★ 5/5
TrustpilotFab team at Portsmouth
I applied for a rental property through Cubit and West and was given an appointment for the day they advertised the viewings. I was asked some initial questions which were to make sure I was eligible before making the appointment, I thought this was a really good way for both of us to proceed. The viewing went well and I was offered the property but due to some personal circumstances I needed to move in pretty quickly - 5 days after! I explained this to Becky and the paperwork was sent that evening and we had everything completed within 24 hours. I have to say after having a pretty horrific experience with one of their competitors I was pleasantly surprised by how efficient and helpful everyone was. I called again with a query and spoke with Marcus who again couldn’t be more helpful, he even gave me tips on what puppy I should get, it all felt like a very personal service. On moving in we discovered a problem with our boiler but we’re a bit nervous about calling the landlady so we rang cubit and west and the call was answered by Abby, we explained and even though they are not managing the property they swiftly called the landlord and had it all sorted (we were using the wrong switch)!!Overall a wonderful experience and has restored my faith!
Dean · 1 May 2022
Agent replied · 23 October 2024
Good afternoon Dean,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Marcus & Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotGreat Service
I really felt that Madison and the whole team at Southsea were "working with my best interests at heart".The service and friendliness was very helpful in the selling and buying process.
Sharon · 12 June 2022
Agent replied · 23 October 2024
Good afternoon Sharon,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular, Maddison. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotThank you Dan!
Thank you Dan we had a very positive experience with you. Extremely helpful and brilliant communication which is always appreciated!
Abbi · 9 July 2023
Agent replied · 23 October 2024
Hi Abbi & Rhyss,Thank you for leaving a review! We're delighted to hear how positive your experience with Dan has been and how helpful he was throughout your process.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotHuge thank you to Ciaran for letting…
Huge thank you to Ciaran for letting our property, super quick and efficient! Would definitely use again. Thank you
Christopher · 30 July 2023
Agent replied · 23 October 2024
Hi Christopher,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotRecent experience
I recently had dealings with the Petersfield branch and was very pleasantly surprised by everyone’s professionalism and helpful advice. I would personally like to thank Francesca for her hard work.
Ollie · 15 July 2022
Agent replied · 23 October 2024
Good morning Ollie,Thank-you for your kind words about the Petersfield team at Cubitt & West and in particular, Francesca. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotGreat experience renting a flat in…
Great experience renting a flat in Sutton Court Road with Tyler Jacques. I liked in particular the communication via email, where I can reply in my time and doesn't disturb my work, whereas other agents are always rushing to call you. The whole process went very smoothly, and Tyler always kept me in the loop with clear communication of next steps and promptness to answer my queries.
Lucas · 24 July 2023
Agent replied · 23 October 2024
Hi Lucas,Thank you for leaving a review! It's fantastic to hear how great your experience of renting a flat through our Sutton team has been, and particularly how well Tyler has communicated with your throughout and made the process run smoothly.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotExcellent Service
We received excellent service, particularly from Maddison, Emily and Amelia.Right from the initial valuation visit by Maddison everyone made a huge effort to make my Aged Mother feel very comfortable about selling her house that she had lived in for about 60 years.The viewings were managed extremely well by Amelia and Emily, with due respect shown to my Mother every step of the way.The house was sold with 10 days of the initial valuation - super service and efficiency.I would highly recommend the team at Southsea and will use them again.
Sharon · 31 March 2022
Agent replied · 23 October 2024
Good afternoon Sharon,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular Maddie, Emily & Amelia. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotExcellent service
I used Julia Bramble at Cubitts and it was a very smooth service. The sale/purchase took longer than expected but this was down to the seller but Julia kept me updated all the way.
Michael · 10 December 2021
Agent replied · 23 October 2024
Good morning Lily,Thank-you for your kind words about Julie, our Senior Sales Progressor- I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
GoogleMy partner and I have successfully sold our home thanks to Curran & Pinner along with Billy and Kate. They were very professional, responded really quickly to emails and calls and was very patient and thorough.
Absolutely fantastic service, we definitely recommend you to our friends and family.
Maria · 10 October 2025
★★★★★ 5/5
TrustpilotExcellent exoerience
Claire was excellent in the way she dealt with us and was professional and friendly at all times. I would highly recommend her if you need an estate agent in East Grinstead.
Martin · 29 March 2022
Agent replied · 23 October 2024
Hi MartinThank you for taking the time to post a positive review on your experience with Cubitt & West. We will be sure to pass on your kind comments to Claire.Best wishesBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotAbbie Tallack has been so helpful when…
Abbie Tallack has been so helpful when sorting us renting our first property, she made it really quick and easy and made sure we were happy with everything before going ahead!
Madison · 14 May 2022
Agent replied · 23 October 2024
Good afternoon Madison,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotAmazing professional photos
The photographer Chris from Redhill branch arrived on time for our appointment for photos, floor plans and virtual tour of our house and then proceeded to arrange and stage every room with incredible attention to detail and obvious pride in the job. He’s a credit to the company and deserves recognition
Robert · 6 July 2024
Agent replied · 23 October 2024
Hello Robert,Thank you for your kind review - we will pass this on to the team! We're always here to help you move forward on your property journey.All the best, Cubitt & West Arundel Estate Agents
★★★★★ 5/5
TrustpilotExcellent service
I dealt with Cailean Burns at East Grinstead in relation to a property valuation. He was so helpful and very responsive and professional. Would definitely recommend him.
Charlotte · 27 October 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 1/5
TrustpilotShocking service from both cubbitt and west and TQLaw
I started a cash purchase in November 2021 it is now 14/03/2022 and still have no idea if i will ever complete this purchase. the Solicitor you recommended TQLaw is the worst of all not one single phone call from them on updates and when we call them all they can say is we have no idea when this purchase will be completed. Well my patience is running out and i will be telling them what they can do. Shocking service from both cubbitt and west and TQLaw
Robert · 14 March 2022
Agent replied · 23 October 2024
Dear Mr GrovesThank you for taking the time to leave us your feedback and we apologise for the length of time that it has taken to reply. Unfortunately we have been unable to locate you on our records from the information that you have supplied. Whilst we trust that you have now completed your purchase, should you wish to discuss your feedback in more detail, please do not hesitate to contact our Customer Relations department on 01702 540802 or at customer.relations@arunestates.co.uk so that we may investigate further. Thank you.Kind regardsCubitt & West
★★★★★ 5/5
TrustpilotCubbit & West is a fantastic agency…
Cubbit & West is a fantastic agency that is always accommodating my needs. Micah Roye has been of great help with all my questions and concerns.
BORIS · 28 November 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotA great estate agent? What a Contrast!
Cubbit & West Fiveways handled the sale of our property. AN Other agent handled our purchase and bid for the selling contract... Ebba at C&W not only recommended a notably higher price, but among a stream viewings she found buyers that would pay more than the asking price!We have nothing but praise for the way Ebba and Veronica walked us through the process during selling and after - a welcome contrast to our experience with agents up the chain who would not return calls or emails, every query sent to C&W got a reply within hours, every time somebody in the office was away, the rest of the team were up to date and could access our file if we had queries (another glaring contrast to our experience with AN Other).Recommended for their ability to sell you house and their level of service throughout.
Simon · 8 March 2022
Agent replied · 23 October 2024
Thank you for your review of the Fiveways team and in particular Ebba and Veronica. They will both be delighted to hear your comments.
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