Trusted Agent profile Β· Bromley

Capital Bromley reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

185 reviews across 2 platforms

55 Beckenham Lane, Bromley, BR2 0DA, BR2 0DA

Capital's office in Bromley, at 55 Beckenham Lane, is rated 4.7 out of 5 across 185 reviews on two platforms, including 183 Google reviews rated 4.7.

Google logo

4.7 / 5

183

Reviews on Google

This office

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bromley office, from every platform, shown as written. First names only.

5/5

Google

We have recently moved into a rental property and the process has been a really smooth transition. Harry has been very good at taking my calls and answering my questions. Capital gave us a lovely hamper to settle in which was so nice! No other estate agents have done that and it was a really nice gesture to our moving experience.PositiveResponsiveness, Professionalism

Holly Β· 26 October 2021

5/5

Google

I can't rate the team at Capital highly enough. From the initial process of putting our property on the market to helping push …

George Β· 17 April 2025

Agent replied Β· 9 January 2025

"Thank you so much for your fantastic review, George! We’re absolutely delighted … More

5/5

Google

Great to have Jenna dealing with my purchase. Always ensuring I’m up to date and simply a pleasure to deal with on each occasion. If you need a super helpful agent, I would certainly recommend starting here.

Lee Β· 25 September 2024

Agent replied Β· 25 October 2024

Thank you so much for your kind words! We're thrilled to hear that Jenna made your purchase experience so positive. Keeping our clients informed and supported is a top priority for us. We truly appreciate your recommendation and hope you enjoy your new home! If you need anything else, don’t hesitate to reach out.

5/5

Google

Great agency! Ryan was very professional and helpful and made a process of finding and securing a property smooth and clear. They were also very quick in responding and dealing with issues around the house. Highly recommended!

Ana Β· 26 October 2023

5/5

Google

We continue to have great experience with Capital Estate Agent, Bromley Office services. We have been utilising their services for more than 5 years. Team members - Rob, Katie, Liberty and Ryan are all very good. Recent service help needed with bathroom and kitchen was solved quickly! Highly recommend!!

Vijay Β· 30 December 2023

Agent replied Β· 25 October 2024

Thank you for sharing your ongoing positive experiences with Capital Estate Agent's Bromley Office. It's wonderful to hear that Rob, Katie, Liberty, and Ryan have all contributed to over five years of excellent service. We're glad to know your recent bathroom and kitchen issues were resolved quickly. Your high recommendation is greatly valued. Thank you for your continued trust in us!

5/5

Google

Rob and Olivia were more than accommodating with my new move and progressed very quickly with a professional and friendly manner. Can’t recommend these guys enough πŸ‘πŸΌ …

Lauren Β· 26 October 2020

Agent replied Β· 25 October 2024

Hi Lauren, Thank you for your review and recommendation.

5/5

Google

I heartily recommend this company Capital, and in particular, Ryan Willingale, who has a great deal of experience and helped me rent the flat where I currently live and with some other issues that came up during this time. I am very grateful for all of the assistance provided.🫢🫢🫢 …

Ana Β· 30 November 2023

Agent replied Β· 9 January 2025

Thank you so much for your wonderful review and recommendation! We’re so happy to hear that Ryan was able to assist you not only in finding your flat but also in helping with any issues that came up along the way. His experience and dedication are exactly what we aim to provide, and it’s great to know he made a positive impact on your experience. We truly appreciate your gratitude, and if you ever need further assistance, Ryan and the team are always here to help! Best regards, The Capital Team 😊🫢"

5/5

Google

Many thanks to Joe Mourat at Capital for all his help and professionalism selling my home , the conveyancing was lengthy and drawn out which was extremely stressful for me at times but he was on hand to help and advise which I greatly appreciated. Thank you so much 😊PositiveResponsiveness, Quality, Professionalism, Value

Maggi Β· 26 October 2021

5/5

Google

An Absolutely Amazing service is always provided from Capital, Every member of staff is professional, friendly and most importantly very understanding. Will always go way above and beyond to make sure only the best is provided. As a letting tenant i always feel supported and can approach Rob with any queries i have and know i will be listened too and assisted quickly and efficiently. I would highly recommend Capital!PositiveResponsiveness, Quality, Professionalism

Chelsie Β· 26 October 2020

Agent replied Β· 25 October 2024

Hi Chelsie, We are glad that you feel supported and thank you for your review.

5/5

Google

I have been with Capital for over 20 years or more. Initially as a tenant and the majority as a landlord. They have always offered a first rate service and often go above and beyond. I wouldn't hesitate to recommend them.

Bruce Β· 29 January 2024

Agent replied Β· 25 October 2024

Thank you for being with Capital for over 20 years and for your kind recommendation. We're thrilled to have provided you with first-rate service throughout your journey as both a tenant and a landlord. Your continued trust in us is greatly appreciated!

5/5

Google

I have tenanted a property from Capital estate agent at Beckenham Lane, Bromley. There staff ( Mr Ryan and Ms Spinks ))is excellent ,friendly and very supportive. They helped for every single steps. I would like to recommend this company.

Nandani Β· 30 November 2023

Agent replied Β· 9 January 2025

"Thank you so much for your kind words! We’re delighted to hear that Ryan and Ms. Spinks provided excellent service and support throughout your tenancy. We truly value your recommendation and are so glad we could assist you every step of the way. If you ever need any further help, don’t hesitate to reach out, we’re always here for you! Best regards, The Capital Team 😊"

5/5

Google

Very professional and pleasant team. Helpful in every emergency situation. Rob - the owner of Capital Estate is truly human, and friend. Very helpful if you need recommendation of professional specialists. We left to our own home with great experience memories. :-))PositiveProfessionalism

Arek Β· 26 October 2021

5/5

Google

I have been using Capital and Ryan for 4 years and the service is outstanding they he always goes the extra mile and treats it as if it was his own property. Big thank you guys

Michael Β· 30 November 2023

Agent replied Β· 9 January 2025

We’re thrilled to hear that Ryan has consistently gone the extra mile to provide you with outstanding service. His dedication to treating every property as if it were his own is something we’re very proud of. Your support means the world to us, and we’ll always be here to assist you with any property needs moving forward. A big thank you from all of us at Capital, and we look forward to continuing to work with you! Best regards, The Capital Team 😊"

5/5

Google

My experience with capital estate agents was/is very satisfying. Right from the start they put client satisfaction as their primary objective. My contact was Ryan and I found him to be honest, patient and very efficient at providing professional service. You could easily sense the level of respect and professionalism with which the staff conduct their daily routine. Calls are returned on time, queries and issues are addressed and resolved with delicacy. I would very much recommend them to anyone who is looking for a great tenancy experience.

Shiden Β· 26 October 2022

5/5

Google

Had a slight leak at my rental property and Capital were very quick in thier response and rectified almost immediately. Very good service from Hannah and the lettings team

Steve Β· 29 January 2024

Agent replied Β· 25 October 2024

Thank you for acknowledging our quick response and efficient service in addressing the leak at your property. We're glad Hannah and our lettings team could promptly assist. Your satisfaction is important to us. Thanks for choosing Capital!

5/5

Google

Top company with a friendly and professional service. Fully in tune with the market and go the extra mile for their clients. Special mention to Joe Mourat who seamlessly dealt with the completion of my property and was a constant help throughout. Highly recommended!

Saul Β· 27 October 2018

5/5

Google

Can't praise Capitol high enough. Friendly staff, professional service, so easy to deal with. I wholeheartedly recommend them to let with and from. If you're in 2 minds who to let your property with then Capitol is the one. You won't regret it.

Nickie Β· 27 October 2017

5/5

Google

Brilliant agency and Ryan has been so helpful throughout the process

Sarah Β· 26 October 2023

5/5

Google

Lucas was very easy to deal with, professional and gets the paperwork pushed through very quickly. Capital waste no time in getting you from outside the shop window and into your new property . Recommend to all!

Jake Β· 27 October 2017

5/5

Google

I would like to thank Joe his his help and guidance. What should have been a relatively straightforward sale required significant input from Joe to manage my solicitor into actively addressing issues and arranging resolution.

Anthony Β· 27 October 2018

5/5

Google

Joe supported and advised us throughout the sale of our property. He kept us cool when the inevitable stresses of house moving began to show. He was always at the end of the phone to help answer any concerns which led to a very personal experience. I have no regrets choosing Capital to sale our property and would thoroughly recommend to others. Don’t choose elsewhere!

Clare Β· 26 October 2022

1/5

Google

We were shown a house we really liked, wanted to go ahead with the rental, however after the viewing communication from them stopped. We called multiple times for almost 3 weeks and they always reassured us that some of them (i mention no names) will get back to us either in a few hours or next morning. Obviously that never happened. It wasn't only a waste of our time but also disrespectful. Not good costumer service.

Doctor Β· 26 October 2020

4/5

Google

Our agent Joe was very helpful, especially in what must be a very busy time. I would recommend using Capital.PositiveQuality, Professionalism, Value

Gordon Β· 26 October 2021

5/5

Google

Capital Bromley are exceptional, have sold several houses & let houses through Capital. Joe Mourat has always provided superb service, keeps you in the loop & always on hand to answer any questions. They are professional, friendly & always available when you need reassurance, can’t recommend Capital enough.

Nick Β· 26 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Capital's Google reviews

Questions about Capital Bromley

How many reviews does Capital Bromley have?

Capital's Bromley office has 185 reviews across two platforms: 183 on Google, 2 on Trustpilot (across the whole business).

What is Capital Bromley's rating?

Capital Bromley is rated 4.7 out of 5 across all 185 reviews, and 4.7 out of 5 on Google from 183 reviews.

Where is Capital's Bromley office?

Capital Bromley, 55 Beckenham Lane, Bromley, BR2 0DA, BR2 0DA.

The Trusted Agent

Is this your office? Claim your page.