Trusted Agent profile · Bromley

Capital Bromley reviews

4.7

★★★★★ Excellent

185 reviews across 2 platforms

55 Beckenham Lane, Bromley, BR2 0DA, BR2 0DA

Capital's office in Bromley, at 55 Beckenham Lane, is rated 4.7 out of 5 across 185 reviews on two platforms, including 183 Google reviews rated 4.7.

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4.7 / 5

183

Reviews on Google

This office

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2

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bromley office, from every platform, shown as written. First names only.

5/5

Google

Had left key inside property and contacted Hannah who arranged for a colleague to come to the property to get me access. Lisa dropped the key off and I was able to get inside. Extremely grateful and both very understanding and helpful during this stressful moment.

Alf · 25 May 2025

Agent replied · 22 October 2025

Thank you for sharing your experience! We're so glad Hannah and Lisa were able to assist you quickly and ease a stressful situation. It's great to hear their support made a difference, we’ll be sure to pass on your kind words to them both. If you ever need anything else, we're always here to help.

5/5

Google

Big Thankyou to Joe and his team for there help when buying a property in Bromley.

Ian · 26 August 2024

Agent replied · 25 October 2024

Thank you so much for your kind words! We’re glad to hear that Joe and the team were able to assist you in your property purchase in Bromley. Your satisfaction means a lot to us, and we’re here to help with anything you need in the future. Congratulations on your new home!

5/5

Google

We used Capital to sell my late father’s bungalow. We felt we were in good hands right from the start. Rob was knowledgable and professional and gave us confidence that he could find a buyer, which he did, in a short space of time. We were kept up to date and everything ran smoothly, from start to finish. I would definitely recommend Capital.

Diane · 26 October 2023

5/5

Google

I recently purchased a property through Capital, Joe was superb in securing it for me, and very patient with the snail pace it was progressing at, Due to the excellent care and communication from Joe and Harry too, I was more than happy to have Capital Let and Manage that same property. Harry comes with so much enthusiasm and nothing was ever too much hassle for him. Joe kindly provided a competitive rate and added in perks which was a deal breaker for me. I will definitely recommend Capital- Joe, Harry and Ryan, very helpful, understanding and professional. Look forward to a long, smooth working relation, Thank you.

Haleema · 26 October 2021

5/5

Google

When we bought our first house, Joe from Capital Estates was brilliant. He helped as much as he could and his advice was priceless (not surprising since he has been the industry veteran with over 18 years of experience).. When the time came to move up in the property ladder, it was a no-brainer to contact Joe. However, we wanted to get comparisons so we have invited a bunch of estate agents to value our house. Out of all of them, Joe and Capital Estates were the only ones we wanted to go with, not only because of the experience but also because of the tech and the support they've offered. Any question, no matter how big or small was important and replied to, Joe has given us fantastic advice and helped us through this usually stressful period to make it calm and efficient. I really can't recommend them enough, full service tailored to your needs at a reasonable price.PositiveResponsiveness, Professionalism, Value

Marta · 26 October 2021

5/5

Google

Rob and the Capital team have gone above and beyond to get my property ready to market. I have had access to tradesmen, big thanks to Hannah, some great advice for me to get my property ready to sell. I can say they have made this alot smoother for me. Thanks all...here's to the next bit of our journey!

Marie · 26 October 2023

5/5

Google

Hi, I'm Andrea, I was looking for a house in Bromley, not speaking English well I had great difficulty communicating with local agencies. Thanks to the professionalism and kindness of Ryan Willingale of Capital, I was able to rent a splendid house with many benefits. A thousand thanks Salvals, I'm Andrea, I was looking for a house in Bromley, not speaking well the English I had great difficulties to communicate with local agencies. Thanks to the professionalism and kindness of Ryan Williergale of Capital, I was able to rent a beautiful house with so many benefits. thank you very much

Andrea · 27 October 2019

5/5

Google

Joe Mourat was absolutely amazing !!! During what was one of the most difficult times of our lives , selling our late fathers house , Joe made everything easy , he fully explained everything and organised everything for me himself saving me a tremendous amount of stress. I cannot thank him enough, honest , reliable , trustworthy , a real professional and true gentleman. I hope we have the opportunity to use his services again , under better circumstances. Highly recommended

Julie · 27 October 2019

5/5

Google

I have twice used Capital in the past two years , to sell my property in Bromley and my mothers home in Beckenham . As with most buying and selling there are always "ups and downs" but Capital kept me informed every step of the way , even when Joe Mourat was off or on holiday he kept you posted .The valuation of both properties were realistic , unlike some companies and the photos were really professional making both properties really inviting . All in all I am really pleased I chose Capital and would not hesitate to recommend them . Thank you Joe and all at Capital .

David · 27 October 2019

4/5

Google

Jenna was very accommodating with multiple viewings prior to completion, nothing was too much trouble. Full marks.

Rob · 30 December 2023

Agent replied · 25 October 2024

Thank you for your positive feedback! We're delighted to know Jenna's helpfulness and willingness to accommodate multiple viewings made your experience exceptional. Your appreciation means a lot to us!

5/5

Google

I would like to scream a massive THANK YOU!!!! to Jenna Campbell and Ryan; you have both made my year even more fantastic. You both supported me sooooooo very much in getting my property for me and my Daughter. Your dedication to the Job speaks volume; words cannot explain my gratitude. You both truly are amazing; patient and reassuring. Thank you ever so much. 🥰

Jonelle · 30 December 2023

Agent replied · 25 October 2024

We're overjoyed to hear about your wonderful experience with Jenna and Ryan! Your enthusiastic and heartfelt thanks are truly appreciated. It's fantastic to know that they played a significant role in making this year memorable for you and your daughter, providing immense support in securing your property. Your recognition of their dedication, patience, and reassurance is very rewarding. Thank you for sharing your gratitude and for choosing us for your property needs! 🥰

5/5

Google

Capital Estates (Bromley) were excellent with regard to all aspects of our house sale. The communication was always honest, timely and Capital (Joe) handled both parties involved we feel with great care. Our house sale was rather complicated, but Joe was the perfect intermediary in getting the sale over the line.

Sameera · 26 October 2023

5/5

Google

I would really like to thank and praise Hannah Gibson for the outstanding persistence, continued effort and hard work, as well as the rest of the great team over at Capital estate agents. Always quick to respond and follow up in a kind and timely manner! Thank you all for your high-standard propert management support! Keep up with the great work.

George · 28 February 2024

Agent replied · 25 October 2024

Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Hannah Gibson and the rest of the Capital Estate Agents team. Our commitment to excellent property management and responsive support is something we take great pride in, and it's wonderful to know that Hannah's persistence and dedication made a difference for you. We truly appreciate your feedback and encouragement, and we’ll continue to strive for the highest standards in all we do. Thank you again for your support! Best regards, The Capital Estate Agents Team

5/5

Google

I have lived in the area for many years, and own a property very close to Capital so they have always been the obvious and logical choice as our estate agent. The service they provide however is absolutely outstanding, and has compelled me to write this review (something I never normally do). Just before Christmas our previous tenants moved out of the house, and whilst it was left clean and tidy, there was a burst water pipe that had been left to run for months which created terrible damage to walls and floors throughout the kitchen and utility. The discovery was made on 21st December so all trades had pretty much downed tools for the holiday. In a state of mild panic I went to speak to the guys at Capital. The owner Rob Tancred was in the office and from that moment he took control and provided personal help, advice and ongoing assistance to get the problems resolved - right the way from getting the necessary trades in to trace and locate the leak, lock down and isolate the leak, fix the piping, cut back the walls, dry everything out and replace the damaged areas with new materials. The house looks considerably better than it did before, and not only that, they found new tenants who have moved in with only a couple of weeks lost! Crazy good - bit like DIY SOS... and Rob even looks a bit like Nick Knowles too, maybe... Thank you all very much - these guys come with my full recommendation

Rob · 27 October 2018

5/5

Google

Due to relocating from North to South I needed to take a property without viewing, Rob and the team at Capitol Lettings were brilliant from start to finish. On arrive I mentioned that there was no working washing machine and within an hour one arrived and was plumbed in. The house was perfect for our needs and it was presented clean and to a high standard and gardens were pristine. We had many happy months whilst we scouted the area for a permanent place of residence. Thank you.

Structural · 27 October 2018

5/5

Google

Jenna has been fantastic throughout the process. Lovely to deal with and super response. I'd 100% recommend

Charlie · 30 November 2023

Agent replied · 9 January 2025

We’re so pleased to hear that Jenna provided fantastic service and made the process easy for you. Your recommendation means the world to us, and we truly appreciate it. If you ever need anything in the future, don’t hesitate to reach out! Best regards, The Capital Team 😊"

5/5

Google

My wife and I first time landlords letting our family home in Bromley North and we had plenty of misgivings. We went through 5 other agents in Bromley before eventually striking gold with Capital. We highly recommend to Rob and his team. We were frustrated with the corporate Countrywide “set menu” offered by many of the so-called local agents in Bromley. Capital crafted an “ala carte” full management package unique to what our property would brings to their portfolio. On level of rental income Rob’s team delivered what he originally promised. They used a professional photographer and the superb photos really sold our property. We were very impressed by all members of Rob’s team we had the pleasure to meet. I’m a bit of a control freak and my only criticism is the steps to get on the market, weren’t made crystal clear in advance. We had expected to be able to review and sign off a draft of our listing before it went live on rightmove and zoopla. As it was his son Jack gave an excellent write up overall, with just a few detail that needed correcting after the fact! Ryan is the youngest member of the lettings team in Bromley and carried out all the viewings, but and we quickly learnt to trust his gut feeling. My background is corporate and I was hoping to find another Canary Wharf commuter. However Ryan was sure the he had the perfect self employed couple and it turned out he was right! Our tenants have been in a couple of months now and we’ve just started interacting with Amber and the property management team. So far very pleased with their attention to minor but crucial maintenance vital to preserving the integrity of our property.

Andy · 27 October 2017

5/5

Google

Having used many estate agents in the past I can honestly say Capital is the very best. The staff at the Bromley office are extremely professional and know the business inside and out. I have very high standards and nothing was too much trouble, i valued there advice and they not only sold my property quickly without a reduction but found me my dream house. Everything went smoothly and i was kept up to date with the progress at all times! What more can i say but a massive thank you.

Carole · 27 October 2017

5/5

Google

When I thought of letting, ‘Capital’ is the first estate agency that went into my mind. I had a property which required renovation before letting out and I wanted a hassle free process. ‘Capital’ is the only estate agent provides this service at a reasonable cost. They have an in-house decoration team to do the whole job in every little details, providing professional advice from start to finish. Information was updated frequently to keep me informed. Most importantly, they are available whenever you need them, and the property was let to a ‘gold’ rated tenant within weeks after the renovation. It is an estate agency that I will highly recommend, if you want ‘professional, passionate, friendly and helpful’ team, you don’t need to find further, go to ‘Capital’!

Sophie · 27 October 2017

5/5

Google

Capital Estate Agency (Bromley) MR Yusuf is an amazing person to help us to buy our house. Jusuf is always keep in touch until get the keys. He always kept updated with my next steps always answer my all questions. I highly recommended them. Thankyou for your Service. Thankyou.

Vasanth · 26 October 2023

5/5

Google

Thanks to Joe and the team for finding us great tenants so quickly! This is our first time renting out a property and we were guided through the process and made to feel at ease. Would definitely recommend Capital for any landlords looking to let a property in Bromley.

Chloedixon22 · 26 October 2023

5/5

Google

Refreshing change from the usual apathetic estate agents we have had in the past. Very proactive, responsive and kept us up to date without us having to chase! The flat we let out is not local to us and we have had so many bad experiences with trying to manage it over the last few years. Finally feel like we have made the right choice in estate agents to manage our flat! Well done, Rob and team.

Priya · 27 October 2018

5/5

Google

5-star service! Rob and the team have done a most efficient job selling our house; they spent a week preparing it for sale including some redecorating inside and out and cleaning the carpets etc. Rob then had it sold within 3 days of it going onto the market! This is the second transaction we have been through with Capital and I wouldn't hesitate to use them again or to recommend them to anyone selling their house.

Oli · 27 October 2018

5/5

Google

Cannot rate this team highly enough. We got a good feeling from our first meeting with them, and are so pleased we swopped from a different agent. …

Helen · 17 April 2025

Agent replied · 9 January 2025

"Thank you so much for your amazing review! We’re thrilled to hear that you had such a positive experience with our team and that switching to us felt like the right decision. … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Capital's Google reviews

Questions about Capital Bromley

How many reviews does Capital Bromley have?

Capital's Bromley office has 185 reviews across two platforms: 183 on Google, 2 on Trustpilot (across the whole business).

What is Capital Bromley's rating?

Capital Bromley is rated 4.7 out of 5 across all 185 reviews, and 4.7 out of 5 on Google from 183 reviews.

Where is Capital's Bromley office?

Capital Bromley, 55 Beckenham Lane, Bromley, BR2 0DA, BR2 0DA.

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