Acorn New Homes Bromley reviews

★★★★★ 5/5

Trustpilot

Fantastic estate agent

Acorn have been absolutely amazing with the sale of our flat. They’re very professional, work really hard to find the right buyers and go above and beyond to ensure exchange and completion progress at pace. We cannot thank Oliver enough for all his hard work and we highly recommend using Acorn for a purchase or sale.

Mathilde · 19 June 2022

★★★★★ 5/5

Trustpilot

Friendly professionalism

As a property professional with over 20 years experience, I have been struggling recently when trying to purchase a new flat in London due to a lack of professionalism in a challenging residential market. Not so with Acorn and specifically, Christian Fellows, who has demonstrated great knowledge of the market in general and the property he is marketing on behalf of his client. Life would be so much easier if more estate agents acted with this level of friendly professionalism.

CHARLOTTE · 29 April 2024

★★★★★ 5/5

Trustpilot

ACORN BELVEDERE & ELTHAM

I cannot find enough words to praise the team at Acorn Estate Agents enough. Both Joe Buckle at the Belvedere branch and the progressor Dominic Lloyd at Eltham went above and beyond for me during an incredibly difficult and challenging sale. It's rare to find estate agents that are this conscientious, dogged and caring. I simply could not recommend them enough. Thank you!

Ms · 22 April 2021

★★★★★ 5/5

Trustpilot

A great team at the Crystal Palace…

A great team at the Crystal Palace office and back up through the network. Over an extended period of time, March 24 to February 25, two buyers and a lot of issues to overcome, Godefroy and the team were there to help.

Neil · 26 March 2025

★★★★★ 4/5

Trustpilot

I am a landlord who has rented my…

I am a landlord who has rented my property through Acorn. Jamie Perrin has been amazing. He is reliable, responsive to questions asked and the best. I can't praise him enough for his work. Thank you.I am giving 4 stars instead of 5 because another staff member was dealing with my property previously who was very deffensive and unapproachable for years.

Landlady · 4 August 2021

★★★★★ 5/5

Google

Liz Briselden from Acorn New Homes was brilliant, very experienced, guided us at every stage and kept us in the loop. It was a pleasure dealing with Liz having made so many visits to the show apartments for 1 and 2 bedrooms. Nothing was too much effort for her. Liz helped us to acquire our recent purchase which was a stress free experience for us. We are delighted with our new build apartment in Sidcup. Thank you very much Acorn New Homes and your team of Liz Briselden and of course Molly, who was pleasant and very helpful.

Raymond/Lorna · 10 April 2024

★★★★★ 5/5

Google

I purchased a new flat with Acorn, in my experience they are amazing especially Samantha, Nicola and her whole team was amazing through out process. They made the process simple and easy to understand for me and I appreciated their patience and expertise. I don't think we could have done this without their support. Thanks

Rajezkumar · 10 June 2022

★★★★★ 5/5

Trustpilot

Good selling experience

While it's difficult to find reliable property agents in this day and age, I have had a good experience with Acorn. They helped me sell my property, and despite the complexities involved that delayed the sale, James Keen and George Liney were patient, prompt and persistent.

Bhanu · 20 April 2023

★★★★★ 1/5

Trustpilot

I had a very disappointing experience…

My experience with this agency has been extremely frustrating. I never agreed to the new tenant, yet they are now asking me to pay money for something I did not approve or sign. Communication has been unclear and very stressful, and I felt constant pressure throughout the process. This has been one of the worst agency experiences I’ve had, and I would not recommend them.

Latha · 3 December 2025

★★★★★ 5/5

Trustpilot

Mark and Kieran were excellent…

Mark and Kieran were excellent throughout From staying in touch and arranging visits at convenient times to regular multiple daily calls and emails when the complications of exchange to completion happened Made a very stressful time less so

David · 9 November 2023

★★★★★ 1/5

Trustpilot

Typical estate agent just about do a job! Leave you with the mess

Typical estate agent. Do half a job to earn a living. Don't know what's going on pretty much most of the time. Told by kieran & some regional manager sale had been finalised on 2 different occasions to then be told there solicitors are not ready. Avoid the truth at all costs. After sale care what is that! Would not recommend Acorn and estate agent (Kieran)

Stewart · 10 November 2024

★★★★★ 5/5

Trustpilot

What more could you ask for

I couldn’t ask for anything more from Mark and the team. Such a great service with lots of communication and the expertise to get the job done. Completed our chain twice and made what could have been a very stressful situation very smooth and easy. Thank you all!

Luke · 14 January 2023

★★★★★ 5/5

Trustpilot

Strood sale

We dealt with Jake and Chris from the strood office, they were great and communication was fantastic. From open day to completion was 14 weeks, they generated a lot of interest in our property and the photos turned out really well. Thanks Jake, Chris and the wider Acorn Strood team.

Louise · 21 October 2022

★★★★★ 5/5

Trustpilot

BEST ESTATE AGENT AROUND

Just want to say a massive thank you to Mark Sugarman who sold my property off market and managed to get above the asking price even though other agents told me it was less. I would highly recommend acorn as they are very professional

Remmi · 11 May 2023

★★★★★ 5/5

Google

We just completed on our first ever home! We worked with Alfie Penfold, from our initial viewings and the sale and he has been nothing but excellent! Quick to respond and always professional! We couldn’t recommend Alfie enough!

Emily · 14 April 2025

★★★★★ 5/5

Trustpilot

We are clients of Acorn Dulwich

We are clients of Acorn Dulwich. James Keen is our highly experienced property representative for sales and lettings. We have been using Acorn Dulwich since 2010. Well worth having a conversation with Acorn Dulwich if you are buying, renting or letting.

Tim · 27 July 2023

★★★★★ 5/5

Trustpilot

I would recommend Acorn to anyone they…

I would recommend Acorn to anyone they were so helpful and kept us informed all the way through our sale. Special thanks to Jacqueline & Daniel for everything they did to help us.

Linda · 30 January 2024

★★★★★ 5/5

Trustpilot

The staff at Acorn

The staff at Acorn, particularly Amelia, Katlyn and Jake, have been marvellous. They have kept us up to speed throughout the six months it has taken to sell our property. They are very helpful, friendly and utterly professional. Best agent I have ever dealt with and there have been a few!

Kate · 12 August 2022

★★★★★ 5/5

Trustpilot

Thank you!

After loosing a flat we loved, Adam showed us a place that wasn’t even on the market yet. He had got to know exactly what we were looking for and this place was perfect for us. We have now moved in and couldn’t be happier! A massive thank you to Adam from the Forest Hill office for helping us out!

Kate · 23 February 2021

★★★★★ 5/5

Trustpilot

Great agents, flawless service and assistance

We recently rented a property through Acorn. Thanks to James Keen, the process was extremely simple and we could not have asked James to do anything more for us. Unfortunately we had some admin issues, but James was with us at every step and was more than accommodating. We would not hesitate to recommend Acorn or James.

Matt · 6 September 2021

★★★★★ 1/5

Trustpilot

0 STAR

Absolutely dreadful.. acorn got everything wrong they could have. Communication was shocking, contractual agreement was wrong, late rental payment.. I could go on. Estate agents generally have a bad reputation and acorn are a classic example. I’d recommend going alone.. ! THIS COMPANY IS A TOTAL JOKE AND SHOULD BE BANNED IN THE UK FROM SELLING PROPERTY AND RIPPING CUSTOMER OFF SELLING £8000 FEE PEOPLE WALK AWAY FROM THIS COMPANY THIS COMPANY IS A 0. IT A SHIT COMPANY THE COMPANY HAS BEEN REPORTED AND ACTION WILL BE TAKEN SERIOUSLY

UNKNOWN · 7 June 2025

★★★★★ 5/5

Google

Recently purchased a new flat through Acorn New Homes. The entire process from viewing the show home, sales, mortgages, exchange, pre-completion and completion was handled brilliantly and was incredibly stress free! Liz Briselden has been …

Jamie · 14 April 2025

★★★★★ 1/5

Trustpilot

An Incompetent Disappointment

My experience as a leaseholder under Acorn's management has been nothing short of a disappointment, prompting me to issue a stern warning to potential clients through this Trustpilot review. The evident incompetence within Acorn's management is glaringly apparent. Despite multiple complaints and escalations, the elevator in our building has been incapacitated for over a month. This sheer lack of responsiveness raises serious doubts about Acorn's ability to effectively manage and address crucial issues. Transparency, or rather the lack thereof, is a recurring theme in our dealings with Acorn. Unexplained price hikes and invoicing discrepancies have become the norm, creating an atmosphere of frustration and mistrust. It's frustrating that a basic expectation of clear communication and accountability seems to be beyond Acorn's grasp. A particularly egregious oversight is Acorn's failure to secure reasonable energy prices, resulting in an unaffordable increase for leaseholders. This level of negligence in negotiating favorable terms raises questions about the competence of Acorn in ensuring the financial well-being of those it claims to serve. To anyone considering Acorn for property management, my advice is to run in the opposite direction. The blatant incompetence, lack of transparency, and an inability to secure fair deals with service providers make Acorn a liability for any leaseholder. In summary, this review stands as a testament to the woeful inadequacy of Acorn's property management. My hope is that others heed this warning and think twice before entrusting their property to a company that has demonstrated such a staggering incompetence.

Angie · 4 January 2024

★★★★★ 5/5

Google

Liz has a welcome smile every time we met. She is polite and helpful. The process of our purchase with Acorn went smooth and well. Liz is a very good agent.

KA · 4 June 2025