Acorn New Homes Bromley reviews

★★★★★ 5/5

Trustpilot

Acorn Strood

Acorn Strood 2nd time for myself using Acorn & I have never been disappointed with the service received. The staff are always lovely & helpful & make a stressful process easier. I would thoroughly recommend them.I wouldn't use any other agent having seen how other agents operate compared to Acorn. Dan was amazing, Alesha was so helpful, Remmi & Jonathon. They are a lovely team.

Theresa · 21 August 2023

★★★★★ 5/5

Trustpilot

Godefroy was very friendly and…

Godefroy was very friendly and approachable. He was very communicative and was always available to discuss the sale process and give advice. He was a great listener and had a high attention to detail. In the end he got me the sale outcome I wanted and I was very happy so thank you Godefroy for all your hard work!

Francesca · 27 May 2025

★★★★★ 5/5

Trustpilot

I am grateful To Banji and Giovanna ...

I am grateful To Banji and Giovanna for their help with my search for a new home. Banji was pro-active in responding to my queries and inviting me to viewings which met my brief in a challenging market. Giovanna answered queries efficiently and without delay. The wider team were approachable, and Acorn's processes so far have been straightforward and easy to follow.

Sarah · 6 October 2023

★★★★★ 5/5

Trustpilot

Thank you Lucas!

A big thank you to Lucas Oliveira in Property Management for the excellent customer service provided to me over the current letting period. I am very grateful for the effort Lucas has put in to keeping me informed and confident while navigating any issues with our tenants. He has been a great help and support.

Gertrude · 8 March 2024

★★★★★ 5/5

Trustpilot

Wonderful Service by the lovely Amelia at Acorn!

I have to commend the professionalism and hard work of Amelia Giles at the Acorn Group. The way in which she continued to keep us informed and up to date with the progress of our property sell was fantastic. She listened with attentiveness and was always on hand to assist. I would highly recommend Amelia to assist in the buying/selling of a property. Thank you Amelia!

Sabrina · 6 June 2023

★★★★★ 5/5

Google

I bought my flat through Acorn New Homes Estate Agents and dealt with Nicola Tomanic and Samantha Latham always on hand with answers and helping and always give advice to speed up the process. I am very happy they made the stress of buying a home as smooth, always incredibly friendly.even after sale they emailed and following up very professional . highly recommend using Acorn Homes , and would use them again in the future. AhmedPositiveProfessionalism

Ahmed · 10 June 2022

★★★★★ 5/5

Trustpilot

Thank you Adam Gould & the Kennington team

What can I say about the 5 star service I received from Acorn, Kennington. There are not enough words to describe the exceptional customer service, advice, support, patience, knowledgeable expertise and friendliness that I received whilst dealing with them. My journey started with them in October 2020. I had been passed on their details from a friend and contacted them immediately for an evaluation. Adam Gould the Manager of the Kennington branch came out within a few days and did a thorough evaluation. He was very open and transparent but also showed his vast knowledge of the industry and the property that I was selling and informed me of the things that I needed to do to maximise my sale chances. I have been on a journey with Acorn for just under a year now. We started during the pandemic, had umpteen lockdown downs, but their service never ever faulted! I was in the best hands ever!! It was my first time selling a property and there were so many variables that I encountered during this process that without the Acorn team I am not sure I would have been able to sell my property. They followed strict Covid guidelines, always provided me with feedback from prospective buyers and were very accommodating when booking viewings as I was working from home. In the early stages of the process the first buyer pulled out of the sale and the team were really good in supporting that journey but also managing my expectations. At that point I was ready to give up, but I listened to the expertise of Adam and he never steered me wrong. His 25+ years in the industry stood me well and his newly appointed staff member Sophie was able to secure another buyer who also offered the asking price. The journey to say the least was bumpy and at times utterly frustrating but that was nothing down to Acorn that was through external parties and factors that were out of both of our controls. But honestly without Adam always being on hand (sometimes out of working hours) sending emails and making calls to the solicitors and the buyer, pushing the process through the most difficult of times the sale would not have been completed. He was literally a god send! I owe him and his team so much more than this review. There are a plethora of estate agents in Kennington all next door to each other, and I have been in contact with a fair few of them but have never received the level of customer service and genuineness that I had when I used Acorn. If you are looking for an estate agent that goes over and above for their clients and takes a genuine interest, cares about both parties and is passionate about the industry that they work in and the outcomes that they achieve then please use Acorn. I promise that you will not be disappointed. I am forever indebted to Godefroy Herissay, Sophie Fowler and owe everything to Adam Gould.

T · 10 October 2021

★★★★★ 5/5

Trustpilot

We had a fantastic service from Jack…

We had a fantastic service from Jack Mallon from the Peckham office showing us 2 properties in the area. Jack went out of his way to explain and answer all we needed to know about the properties and the area. He understood very well the type of properties we are looking for and was really willing to help. We were very impressed with his skills, knowledge and politeness. Me and my partner agree that Jack is by far the best estate agent we encountered.

Marta · 1 September 2021

★★★★★ 5/5

Trustpilot

Christian has been an extremely helpful, friendly and made us have a seamless experince buying our first property.

Christian has been an extremely supportive, helpful and insightful agent to work with. We are first time buyers, so have a lot of questions, queries and have asked to see the flat we’ve bought through Christian and acorn multiple times and he’s always there, with fast responses helping us every step along the way, we’re very grateful that he’s seen us through this process!

Savannah · 28 June 2023

★★★★★ 5/5

Google

I had an excellent experience with Acron, Nicola Tomanic was my point of contact who made sure everything was running smoothly & on time. Any issues I faced she dealt with this in a professional manner as well as resolving any issues quickly. I couldn't be happier with my customer experience. I also spoke with Samantha who dealt with the paperwork side of things, she made everything very clear and easy to understand as well as making sure my exchange & completion was on time. Overall I would highly recommend Acorn New Homes Estate Agents.PositiveResponsiveness, Quality, Professionalism, Value

A · 27 August 2021

★★★★★ 5/5

Trustpilot

Excellent experience

I have had an outstanding service from Acorn's property management team including Laura Whelan & Conor Norris since August 2019. I'd like to mention Amanda McPherson as an outstanding property manager; she is friendly, professional & efficient. She has been there whenever I've needed something.Furthermore when I sold my property, Daniel Milligan valued it in an honest & professional manner, securing the asking price on the first day of viewing. Throughout the sale, Dominic Lloyd, Leo & Sharon Costen made it a smooth and trouble free experience. Thank you

Basuli · 16 August 2021

★★★★★ 5/5

Trustpilot

I had a really good interaction with…

I had a really good interaction with Acorn recently. They were very accommodative and helped me alot in finding the exact place I wanted. Especially Crystal from Forest Hill branch was literally personally involved and drove me herself to all the properties. She’s continued checking on me even after i shifted and solved the issues I had. Highly recommended if you are looking for a new place to move .

Syeda · 15 November 2024

★★★★★ 5/5

Trustpilot

Great team at strood!*****

We couldn’t be happier that we have sold our home with Acorn. The whole team have been absolutely amazing! We Didn’t feel pressured to sell at all, not like other estate agents you can feel pressured into being pushed for a sale. From start to finish you have all been so friendly. We couldn’t be more thrilled we have sold our home through You.Everyone has kept us so informed and every member we have dealt with has been so patient and professional. Our house sale Almost fell through and josh sladden kept it all together and always communicated with us to let us know what was happening. Josh went above and beyond for our house sale and we truly cannot thank him enough. He is a credit to the team! Thank you to everyone involved in our sale, Jonathan, Jamie, josh and anyone else who we have dealt with. You’ve all been amazing! Thank you Acorn I’ll definitely be recommending you. Mr & Mrs Temple :-)

Carl · 28 June 2021

★★★★★ 1/5

Trustpilot

Avoid Avoid Avoid

We recently moved into a property managed by Acorn in East Dulwich, London - sold to us using images that were not truly representative of the condition of the house. We were incredibly excited to move into a clean, well maintained new property after searching for so long. We really felt like we’d found the perfect house to make a home in - this was NOT the case. 
Prior to move in it was stressed to Acorn that a professional, deep clean was imperative as one of us had recently been discharged from hospital having undergone life saving surgery on his lung. When we arrived, not only had the deep clean not happened, but we discovered numerous hazardous faults with the property. Acorn later admitted to us (Cailey) that nobody had actually inspected the property prior to our move-in. I believe the term used was ‘overlooked’.Hazards that we discovered:
- There was a faulty light fitting in the hallway with exposed live wires that were tripping the electrics in the house - the temporary fix was a small piece of cardboard between the live wire and the metal light fitting. Luckily one of us is a qualified electrician and safely dealt with this. - The outdoor decking (that was beautiful in the pictures) was rotting and soft to tread on in places - extremely hazardous. - Broken glass and ceramic tiles scattered in the garden.- Thick layers of dirt and dust behind furniture in bedrooms.- Black mould in the kitchen.- Cracked tiles on the bathroom floor. - Broken burglar alarm on the exterior of the property that was hanging off.The member of our household who had just been released from hospital was advised by his surgeon to vacate the property due to the thick layers of dust discovered in his bedroom. 
After a long stressful slog of us chasing Acorn to resolve these issues they eventually sent a maintenance man who was lovely. He told told us the property was unsafe and he’d been telling them for years that work needs to be done.Not only were Acorn incredibly unhelpful despite us being clear that we wanted to work TOGETHER to resolve the issues we had, they tried to tell us that the issues we had were ‘cosmetic’. Collectively, our experience with Acorn has been extremely stressful and has had a huge negative impact on us over the past few months. After a total lack of urgency from Acorn to solve the issues we had, we were given no choice other than to vacate the property off our own accord. The stress of living there with no hope of our situation improving became too much.Acorn are now trying to take our deposit off us to pay for the months rent we refused to pay.If you are thinking of letting through Acorn PLEASE reconsider - it really isn’t worth the stress.

Tom · 11 June 2021

★★★★★ 5/5

Google

I had an excellent experience with Acron, Nicola Tomanic was my point of contact who made sure everything was running smoothly & on time. Any issues I faced she dealt with this in a professional manner as well as resolving any issues quickly. I couldn't be happier with my customer experience. I also spoke with Samantha who dealt with the paperwork side of things, she made everything very clear and easy to understand as well as making sure my exchange & completion was on time. Overall I would highly recommend Acorn New Homes Estate Agents.PositiveResponsiveness, Quality, Professionalism, Value

Emily · 10 June 2021

★★★★★ 5/5

Trustpilot

Mauricio is outstanding!

Mauricio is an outstanding property consultant. From the beginning, he demonstrated an in-depth understanding of the market and worked diligently to understand my needs. His professionalism, attention to detail, and proactive communication made the entire process seamless. I found the perfect place thanks to Mauricio's expertise. I wholeheartedly recommend him to anyone seeking a smooth and personalized property search experience.

Henry · 4 September 2023

★★★★★ 5/5

Google

We bought our first home in Sidcup and Liz Briselden was super helpful throughout the whole process. Since this was our first property, we had many queries and blockers but Liz made best efforts to resolve all of them. Liz went above and beyond to address all the issues proactively. Overall, my experience for this property purchase was really good, thanks to Liz!

Ravi · 10 June 2023

★★★★★ 5/5

Trustpilot

Amazing Service

We recently sold our Flat and bought a new one and had a fantastic experience with Acorn. The process was smooth from start to finish, and I couldn’t be more satisfied. A special thanks to Lamar and Katie, who were absolutely amazing, professional, responsive, and genuinely helpful every step of the way. Highly recommended!

Alice · 12 June 2025

★★★★★ 5/5

Trustpilot

Acorn Estate agents Highly recommended

Acorn Estate agent are highly recommended and trustworthy.Moving house can be stressful but we had confidence in the teams ability.At each stage Daniel Joe and the team remained professional and supportive give good advice.Daniel Milligan is clearly very experienced and kept us informed and updated at every stage during the sale of our house. Nothing was to much trouble .Excellent service and fantastic value for money Even scanning documents to our solicitor for us to help us progress more swiftly.

Kim · 12 April 2021

★★★★★ 5/5

Trustpilot

Rainham Acorn

Rainham Acorn - I was purchasing a property they had up for sale. Mark and Abbie have been absolute godsends, my solicitor lacked a little with communication but they were so informative & supported me and their seller massively. Spoke almost daily, some times more keeping me updated. Very happy first time buyer. Thanks Mark and Abbie, I owe you!

Emma · 17 August 2023

★★★★★ 5/5

Trustpilot

Great experience with Blake

We will shortly be moving into our new rented property, which has been organised through Blake. We have used many of the big agents in the past, and this has been our most positive experience by far - after seeing the flat on Rightmove, Blake arranged a viewing for us within a few hours and by the next day had secured the flat for us. He has been extremely responsive whenever we have had questions, and generally everything has progressed very smoothly and quickly. We've also dealt with Sian who has also been very professional. From a tenants perspective I highly recommend.

Jennifer · 9 March 2021

★★★★★ 5/5

Trustpilot

Acorn at Blackfen are wonderful - 10/10!

Acorn at Blackfen are wonderful! Don’t be put off by their fees, there is always room for negotiation, but bear in mind, you do get what you pay for and I think Acorn are worth every penny.From the moment we were introduced, and we discussed the terms and conditions, I went away and compared them to other local estate agents who we had around. Despite coming out as the dearest in commission, I felt a confidence with Kevin (our sales rep) that he meant every word he said and I trusted him to sell our house.Once signed up, Kevin and the team worked together. Kevin was always calling to keep me updated with house viewings, progress etc. If I called Kevin and he wasn’t available one of his team (namely Poppy) would be available to chat. Likewise, when it came to viewings, if Kevin wasn’t able to make the date/time arranged, Poppy would step in. There was even an occasion when the receptionist Tegan stepped in to drop off some keys as Kevin and Poppy were unavailable. Great teamwork! When it came to exchange and completion Kevin was always in contact with our solicitor and also kept us in the loop at all times. If there were any questions that needed answering from our buyers, Kevin would immediately inform us, so that we could get these answered straight away to avoid any hold ups.I would happily (and do) recommend Acorn! 10/10!

Karen · 18 February 2021

★★★★★ 5/5

Trustpilot

Acorn at Blackfen are wonderful - 10/10!

Acorn at Blackfen are wonderful! Don’t be put off by their fees, there is always room for negotiation, but bear in mind, you do get what you pay for and I think Acorn are worth every penny.From the moment we were introduced, and we discussed the terms and conditions, I went away and compared them to other local estate agents who we had around. Despite coming out as the dearest in commission, I felt a confidence with Kevin (our sales rep) that he meant every word he said and I trusted him to sell our house.Once signed up, Kevin and the team worked together. Kevin was always calling to keep me updated with house viewings, progress etc. If I called Kevin and he wasn’t available one of his team (namely Poppy) would be available to chat. Likewise, when it came to viewings, if Kevin wasn’t able to make the date/time arranged, Poppy would step in. There was even an occasion when the receptionist Tegan stepped in to drop off some keys as Kevin and Poppy were unavailable. Great teamwork! When it came to exchange and completion Kevin was always in contact with our solicitor and also kept us in the loop at all times. If there were any questions that needed answering from our buyers, Kevin would immediately inform us, so that we could get these answered straight away to avoid any hold ups.I would happily (and do) recommend Acorn! 10/10!

CP · 18 February 2021

★★★★★ 5/5

Google

We have been so well supported throughout the whole buying process by Liz and the whole team. Liz has been based at the showroom of our chosen development and she has supported us every step of the way; this has led to the whole experience being stress free. We are now settled in and looking forward to many happy years ahead. 🙏

Julie · 10 June 2023