Acorn New Homes Bromley reviews

★★★★★ 5/5

Trustpilot

Acorn Strood - Outstanding Service

Alesha from Acorn from start to finish was professional, supportive and always available for us. Alesha gave us more than 100% attention at all times we never had to chase anything Alesha always updated us and pushed for everything we wanted and needed. The service from Alesha was outstanding and I would recommend to anyone to get in touch with Alesha if you are looking to move. We can’t thank Alesha enough for everything. Without Alesha our move would not be possible. Thank you.

Erin · 8 September 2023

★★★★★ 5/5

Trustpilot

Friendly, helpful estate agents

I would like to thank Kelly and her team at Acorn estate agents for all their hard work. My mother-in-law’s retirement flat had proved to hard to sell due to the age restrictions on retirement flats, and the fact that there are so many choices of retirement flats on the market in our area. She certainly had her work cut out for her!Kelly always stayed in touch and kept us up to date on all the viewings they had of the flat and the feedback they received back. If Kelly wasn’t available when I called the office, someone always tried to deal with my query, or if they couldn’t help got Kelly to call back when she was available.She would certainly be the first person I went if I needed to sell my property.

Pauline · 1 August 2023

★★★★★ 5/5

Trustpilot

We had a great experience with Acorn…

We had a great experience with Acorn after having not such a good experience with another estate agent. They were on the ball with the local market, priced the house correctly and actually sold the house three times due to the rise in interest rates and buyers having their mortgage offers pulled. We were kept informed of what was happening and Amelia and Katlyn were excellent and reassuring at a very stressful time. We have recommended them to neighbours who have also used them and sold after being let down by another agent. Excellent service.

Paula · 19 July 2023

★★★★★ 5/5

Trustpilot

Thanks Amelia

We have just finalised the sale of our late Mother's house. We used Acorns Dartford office and dealt with Amelia Giles, who was an absolute star. She was very polite and professional and kept us completely up to date with everything, also keeping our buyers onside, considering probate took 22weeks to come through. I'm sure the buyer would have pulled out of the purchase had Amelia not assured them that everything would work out fine. The whole process has been very stressful, but we are glad we chose Acorn to deal with it, so thanks to Amelia & Richard for easing us through it.

Michael · 14 July 2023

★★★★★ 5/5

Trustpilot

Acorn and Amelia Giles: A Home Sale Savior

We were in a tight spot after attempting to sell our house privately, with the short chain on the brink of collapse. Thankfully, we made the decision to turn to Acorn for assistance, and that's when Amelia Giles came to our rescue.We were amazed by Amelia's prompt response as she arrived at our house the very next day. She wasted no time in taking high-quality photos, organising viewings, and attracting offers. Within just two weeks of reaching out to her, we had multiple offers on the table. It was truly impressive.Throughout the entire process, Amelia remained proactive and took charge. She consistently followed up with all three solicitors involved in the chain, ensuring that everything was progressing smoothly. Her dedication and attentiveness were truly commendable.While it is true that using Acorn incurred a fee we would have avoided had we continued with our private sale, we firmly believe that our house would not have sold if it weren't for Acorn and, in particular, Amelia's exceptional services. The money we spent on their assistance was undoubtedly well worth it.We highly recommend Acorn, and if you're lucky enough to work with Amelia Giles, you can rest assured that your home sale is in capable hands. Thank you, Acorn, and a special thank you to Amelia for saving our home sale and making the entire process hassle-free!

Eamon · 13 June 2023

★★★★★ 5/5

Google

We have just moved into our new home having worked with the great team at Acorn New Homes & specifically Liz Briselden. Liz was fantastic to deal with throughout the purchasing process of our first home. She was always available to speak to on the phone and at the end of an email when needed. She facilitated many visits to the show home and eventually our apartment. Liz went above & beyond to make sure that the process of exchange & completion went as smoothly as possible. Thanks Liz & Team - all the best on your future listings!

Declan · 10 June 2023

★★★★★ 5/5

Google

We just moved into our property about a week ago. We received excellent customer service when dealing with Acorn New Homes. Samantha and Madeline specifically were exceptional and nothing was a problem for them.They were both very easy to deal with and this made things easier for us in completing our home. At no point was the discussion hostile or difficult. Samantha and Madeline was focussed on ensuring we were happy with everything and couldn’t have done more for us. I would definitely recommend.

Samson · 10 June 2023

★★★★★ 5/5

Trustpilot

Thank you Nikola and Sevya for your…

Thank you Nikola and Sevya for your great help🌸🌸🌸 Amazing people. I bought a house and rented out another one, and they found wonderful tenants. It’s been a great pleasure working with them. 100% trustworthy.

Guniz · 1 May 2026

★★★★★ 1/5

Trustpilot

Property Manager Gisella Rappa is…

Property Manager Gisella Rappa is unprofessional and incompetent. She does not liaise properly and timely between landlord and tenants. She also provides misleading information. If you are a landlord or tenant, please beware with her.

Claudia · 27 April 2026

★★★★★ 5/5

Google

Completed on my first property a few months ago now. As a first time buyer I had no clue what to expect and to say it’s stressful would be an understatement. However, Liz was very informative and helpful throughout the whole process. I was very close to not completing in time with my mortgage offer expiring and Liz did her best to push this through! Even after completion she has still been on hand with any questions! Thank you.

Jade · 10 June 2023

★★★★★ 5/5

Trustpilot

Acorn - Louise King ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We had sold our house with another agency summer last year, that fell through after months of delays and messing around. We had met Acorn before and parents had recently sold with them with no issue, so we called and they agreed to take us. With the mortgage rates going crazy as we went to market so things were slow, then Christmas...even slower. January, they hit the ground running and arranged some viewings, we got an offer and things went from there. We needed a quick sale as our mortgage offer on our new house would expire and with the help of Louise we actually completed a week sooner than our deadline. It was tough and im sure Louise is pleased to see the back of me, but we are forever grateful to Acorn and Louise for all your efforts and hard work! Will use Acorn again and will recommend to everyone!

Stacey · 28 March 2023

★★★★★ 5/5

Trustpilot

Fantastic first time buyer experience!

We just completed and moved into our first property in Forest Hill and have been so impressed with Adam at Acorn Sydenham during the whole buying process. Adam was amazing from day one - arranging 5 viewings in an afternoon and even giving me a lift in between a couple of properties. He was friendly and amicable but also knowledgeable on the properties shown and if unaware of something, always jotted notes down to check and respond later. When we chose a favoured property he was very flexible when we wanted to arrange second and third viewings. Through the whole process he was always organised and very responsive, providing valuable guidance and advise where needed, communicating swiftly with the seller with any clarifications we needed. From initial interest all the way through to completion he really went above and beyond for us, making our buying experience very pleasant. Adam is a great ambassador for Acorn and we would now 100% recommend Acorn after the top notch service provided to us.

Colin · 27 February 2023

★★★★★ 5/5

Trustpilot

Perfect from start to finish

Perfect from start to finish! Mark and his team were utterly brilliant throughout the process and we couldn’t recommend them more. We were delighted with the marketing (photos were amazing quality and the house sold extremely quickly), Mark was just wonderful throughout the sale process. He is an expert at what he does and he inspires total confidence: I was so grateful to have Mark guide me through the process. Really delighted that we chose Acorn Estate Agents and wouldn’t hesitate to recommend them!

Calvin · 19 February 2023

★★★★★ 5/5

Google

Despite the challenges of selling and choosing to purchase a new home through Acorn New Homes, Liz Briseldon was helpful, approachable and always efficient and very professional.

Brenda · 27 August 2025

★★★★★ 5/5

Google

Liz Briselden was the agent for Acorn who dealt with the purchase of our new build apartment. From first viewing to completion she was friendly and extremely helpful and provided important liaison between the developer and our purchasers. Liz responded quickly to any questions or issues that arose and we feel she went above and beyond many times in doing so.

Anne · 10 May 2024

★★★★★ 4/5

Trustpilot

Acorn Group

Chris Rolfe was extremely helpful in our time renting with Acorn Group. In the circumstances Chris was under he was supportive and responsive. Thanks for your help Chris.

Noel · 14 May 2026

★★★★★ 5/5

Trustpilot

Excellent service from Acorn Estate Agents in Stroodhe service from Acorn Estate Agents in…

The service from Acorn Estate Agents in Strood was exceptional from the start to when the house was sold. Kieran listened to what I wanted to achieve from the sale and introduced appropriate buyers. Personnel at the office always greeted me positively and queries were answered timely which kept my mind at peace during the sale process.

Tajinder · 6 July 2024

★★★★★ 5/5

Trustpilot

Selling my home

I invited several Estate Agents to my home with the aim of choosing one. Adam from Acorn was the clear favourite. Adam was very knowledgeable and knew the area having sold property nearby; he answered all my question and made me aware of things I had not even thought of; he was respectful of my home of many decades and demonstrated a real enthusiasm in making the sale. Adam reassured me that he would be involved in every step of the process including liaising with solicitors. He was true to his word as when the sale was stalling due to the solicitors, he managed to push things through to completion. Adam and Sophie understood my working situation, and were flexible in arranging viewing times. I highly recommend Acorn in Kennington, they are a professional decent organisation.

Mrs · 9 December 2022

★★★★★ 5/5

Trustpilot

Top marks to Blake Kingston

Blake Kingston is the guy you want when you need help. There was a difficult tenant leaving, incurred a debt with EDF and EDF disconnected the gas supply to the property. It proved almost impossible to get it reconnected - hours of phone calls, e-mails and messages over three weeks did not work. (Avoid EDF if you can). Blake provided an enormous help and managed what I was unable to achieve. He also provided competent advice and help with several other issues - cannot praise him high enough.

Peter · 2 December 2022

★★★★★ 5/5

Trustpilot

The best Estate agents in Medway

Just about to Exchange on our property. Brilliant job done by the sales team in Rainham office, after so many letdowns by an other Estate agent who we felt did not act in our best interest, we switched to Acorn. We were taken by surprise, ACORN Estate Agents Rainham, friendly but professional the sales team got to work straight away. Great advice, superb communication throughout and they go out of the way to accommodate your requirements. Can't thank Mark and his team enough. We can't recommend them enough.

Lyn · 24 November 2022

★★★★★ 2/5

Trustpilot

Bad first time buyer experience

We’ve a very bad experience with their Gravesend office. Made the offer in August, my solicitor received the draft contract pack only in November, according to the estate agents (Ezze and Kevin) the management pack was ordered in September. This week Kevin called me stating the seller has financial issues and not able to pay for the management pack?! Fair enough, but they insisted on that I can pay for it and then it’ll be deducted from the purchase price. But what happens if one of parties pull out before exchange or I don’t get the mortgage (it was still pending due to cladding issues in the building), there’s no way I can legally claim back the price of the management pack. The seller asked us to have a meeting in the agency office then didn’t show up? The whole situation and the attitude of Kevin, the sales manager, was really cheeky - I’m not ready to pay the sellers conveyancing fee, I’m sorry. The property is back on the market as I see but with misleading info, it says it has riverside view which is not true! Very bad first time buyer experience… not recommend Gravesend office at all!

Agnes · 16 November 2024

★★★★★ 5/5

Trustpilot

Thank you Josh, Alesha and Jake

We are thrilled to have worked with Acorn Estate Agents. Josh, Alesha and Jake were instrumental to us getting our dream home. They are so wonderful.Josh was always able to keep us calm and reassure us that everything was going to be ok. He would always chase every party involved to get the correct answers.We are so grateful and without a doubt, expect many visits from us. Especially being that your office is not far from our house.Amazing team we cannot recommend enough :-)

Nancy · 19 November 2022

★★★★★ 5/5

Trustpilot

Great experience with Acorn Dartford…

Great experience with Acorn Dartford for selling my flat. In particular, I would like to highlight that Katlyn has been very professional, helpful throughout the whole process. She is proactive on communication all the time to ensure status well communicated on both sides and help to remove bottlenecks efficiently. Acorn Dartford and Katlyn have made things easier and I am glad that I have made the correct decision to choose Acorn and have my property is on safe hand.

Xu · 16 December 2022

★★★★★ 1/5

Trustpilot

Acorn Grove Park

Acorn Grove Park, Sadly the most ineptitude estate agent I have ever dealt with me in my over 30 years of being in property. We instructed them to sell property in August last years. 3 failed sales. Incredibly rude and arrogant. Most conversation with them is a shouting battle. Louise, Festina and Jake the Area Manager are painfully rude, never owning up to their numerous errors and mistake. Just a sad excuse for estate agent

Elizabeth · 12 May 2026