Trusted Agent profile · Bromley

Acorn New Homes Bromley reviews

3.7

★★★★★ Good

582 reviews across 2 platforms

9, St. Marks Road, Bromley, BR2 9HG

Acorn New Homes's office in Bromley, at 9, is rated 3.7 out of 5 across 582 reviews on two platforms, including 113 Google reviews rated 4.9.

Google logo

4.9 / 5

113

Reviews on Google

This office

Trustpilot logo

469

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bromley office, from every platform, shown as written. First names only.

5/5

Google

Samantha was an absolute star! She is so friendly, very experienced and made me feel at ease with the whole process.

Kym · 11 June 2018

4/5

Trustpilot

Good having Dammy from the Sydenham…

Good having Dammy from the Sydenham branch, consistent and helpful with our transaction. Good meeting in person to get a good understanding also to build a good working relationship. Would certainly use Dammy again.

Ms · 25 November 2019

Agent replied · 10 June 2024

Thank you Ms Mason for leaving us a positive review. We are really happy that you were pleased with the service you received from Dammy and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Trustpilot

I have been dealing with Michael Stroud…

I have been dealing with Michael Stroud for the last two/three years and have found him veryhelpful and pleasant to talk to in connection to two of my properties. I am impressed.Regards Barry Martin

Barry · 30 September 2019

Agent replied · 10 June 2024

Thanks for the review Barry. Very pleased that you were happy with the service received from Michael. Thanks again. Andrew Roberts - Customer Relations Manager

5/5

Trustpilot

Harry at the dartford office was…

Harry at the dartford office was excellent.very polite and responsive young man who kept me updated and very good at helping me through the whole processtreet thankyou harry

Claire · 5 June 2021

Agent replied · 10 June 2024

Thank you Claire for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Harry and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Trustpilot

Acorn were extremely efficient in…

Acorn were extremely efficient in advertising my flat and finding me an excellent tenant in no time at all. The whole process could not have been handled better by Shirin.

Gillian · 10 November 2020

Agent replied · 10 June 2024

Thank you Gillian for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Shirin. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

1/5

Trustpilot

Such a full of liers been waiting to…

Such a full of liers been waiting to see the property and the agent didn’t come up and latter lied to me about he was here.31d Walmer terrace.Never recommend to anyone.

Sudam · 3 July 2020

Agent replied · 10 June 2024

Dear Sudam. I am of course sorry to read your review and also sorry for the slow acknowledgement. If I can still help, please do let me know. Thanks. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)

5/5

Google

Madeleine Davenport Sales Advisor, The Acorn Group,is the best, very professional, attentive, and customer focused. Nothing was too much, best experience everPositiveResponsiveness, Quality, Professionalism, Value

Tonia · 27 August 2021

Agent replied · 10 June 2024

Thank you Tonia for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Madeleine and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I have been using Acorn's services for well over ten years now. I'm a landlord of one property but spinning many plates in the rest of my life. With Acorn, I am confident that my property and it's tenants are well looked after and that I am always well informed. If there's a problem it is resolved swiftly and with a warm, friendly and efficient air.

Nimmy · 11 June 2018

5/5

Trustpilot

I am extremely happy with the service I…

I am extremely happy with the service I am receiving from Acorn over the past 3 years. The staff are extremely friendly, professional and accommodating. Always there to help.

Audrey · 9 September 2020

Agent replied · 10 June 2024

Thank you Audrey for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you have received from us over the years. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

1/5

Trustpilot

Full blown fraudsters, posing as realtors...

Maybe my experience is unique, but these guys are fraudsters. They collected money from me on the pretext of doing background check, came back after a month to say background check had some issues, and proceeded to pocket my 250 pounds. Hard to believe what they do is even legal in the UK. Keep your distance from these criminals, or you will live to regret it...

Kehinde · 30 May 2018

5/5

Trustpilot

We had an outstanding experience from Acorn

We had an outstanding experience from Acorn. After two previous failed agents, Acorn both got us multiple viewings in the first week - and a buyer! We are delighted with their service.

Hugh · 17 July 2019

Agent replied · 10 June 2024

Dear Hugh. I am very pleased that you were happy with the service you received from our Peckham office and thank you for leaving us with a review. If I can help further, please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

1/5

Trustpilot

Bad service

Bad service, cancel appointments late. Then rebook and turn up 30 minutes late. I'd rather give my property sale to a company that can organise themselves

Martin · 19 March 2021

Agent replied · 10 June 2024

Hi Martin. I am really sorry to read your review, as this certainly does not meet the usual high standards of service from your branches. I appreciate that the damage is done now but I will speak to the individual concerned to find out what went wrong. Thank you for bringing this to my attention. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)

5/5

Trustpilot

Josh Ward - extremely helpful

Great agent - very helpful and engaging. Answered all questions we had and was a great help.

Angus · 6 August 2022

Agent replied · 10 June 2024

Thanks Angus for leaving a 5* review of your experience working with us. We are really happy that you were pleased with the service you received from Josh and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Trustpilot

Great real estate agency

Great real estate agency! Helpful and responsive!

Sam · 27 June 2023

Agent replied · 10 June 2024

Thank you so much Sam for leaving us a brilliant 5 Star review- We appreciate it! Customer Services

5/5

Trustpilot

Great guy

Davide from the London Bridge branch was incredibly helpful when I popped in to sign a few documents.

Ryan · 25 May 2022

Agent replied · 10 June 2024

Thank you Ryan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Trustpilot

Great communication and updates.Very…

Great communication and updates.Very professional from start to finish

John · 26 April 2023

Agent replied · 10 June 2024

Thank you John for taking the time to write a review for our office at Northumberland Heath. We really appreciate it, glad you were happy. Best wishes Karen Hedges Acorn Customer Services

5/5

Trustpilot

Amelia, best estate agent I have ever dealt with

Amelia GIles has been an absolute rock during the whole process

Mr · 7 February 2023

Agent replied · 10 June 2024

Thank you Martin for taking the time to post. Much appreciated Karen Hedges-Acorn Customer Services

3/5

Trustpilot

Miss communication on the day

A very limited service.

Steven · 18 August 2023

Agent replied · 10 June 2024

Hi Steven. I am sorry to read this. Could you share with me any more information on the matter please? Thanks. Andrew Roberts - andrew.roberts@acorngroup.co.uk

5/5

Trustpilot

Acorn found us a tenant for our flat

Acorn found us a tenant for our flat, who was a joy to have, spotlessly clean tenantThank youTony

Anthony · 13 August 2024

5/5

Trustpilot

Acorn Eltham.

Acorn Eltham.Brilliant service and excellent professionalismDominic in particular was so helpful progressing the sale of our house.I would highly recommend this estate agents

Kim · 16 April 2021

Agent replied · 10 June 2024

Thank you Kim for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dominic. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I've had great experience dealing with Amelia Dawson at Acorn. She has been very helpful and efficient with regards to my flat move. Great work and thank you.

Omair · 11 June 2019

Agent replied · 10 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I received an amazing service from mella sanders and danny miur during my move from our rented property. They kept me up to date with proceedings and tried to help to find a new property. Always understanding and i never felt pressured just to take any property that wasnt suitable. Both outstanding members of your team. Thankyou

Michelle · 10 June 2020

5/5

Google

Giselle was very friendly and professional during the inspection. Great service

Laura · 11 June 2019

5/5

Trustpilot

Very happy with the service I would be…

Very happy with the service I would be happy to recommend to friends and family

Selajdin · 2 April 2022

Agent replied · 10 June 2024

Thank you Selajdin for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from us and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Acorn New Homes's Google reviews

Questions about Acorn New Homes Bromley

How many reviews does Acorn New Homes Bromley have?

Acorn New Homes's Bromley office has 582 reviews across two platforms: 113 on Google, 469 on Trustpilot (across the whole business).

What is Acorn New Homes Bromley's rating?

Acorn New Homes Bromley is rated 3.7 out of 5 across all 582 reviews, and 4.9 out of 5 on Google from 113 reviews.

Where is Acorn New Homes's Bromley office?

Acorn New Homes Bromley, 9, St. Marks Road, Bromley, BR2 9HG.

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