Every review we hold for the Bromborough office, from every platform, shown as written. First names only.
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5/5
GoogleMy family and I have just moved into our new rental property with the help of Clive Watkin Bromborough. The staff, Diane and Michele have been fantastic throughout the whole process. From arranging viewings, assisting with referencing and answering all of our many questions and queries, regardless of how small. Calls were always answered quickly with a friendly voice ready to help. This excellent customer service was mirrored in store when we had to visit in person. Thank you, we love our new home!
Katy Β· 1 June 2019
Agent replied Β· 31 May 2023
Hi Katy
Thank you for leaving this review. It is great to hear that we managed to provide you with such a great level of customer service and I am delighted to hear that you are so happy to hear that you love your new home!
Kind regards, Chris
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5/5
GoogleFrom start to finish the women at Clive Watkin Bromborough were absolutely fantastic. I'd never moved house before, and was looking to rent my first place. I enquired about the property online on Sunday, viewed it Tuesday, Wednesday the landlord accepted me out of a list of other viewers, application all sorted and approved and a move in date chosen by the Thursday!
Whether on the phone or in person everyone was lovely. Nothing was too much for them and they had a really happy energy all the time.
Just a very big thank you to Michelle, Diane and Claire π
D Β· 1 June 2019
Agent replied Β· 31 May 2023
Thank you David for taking the time to leave us with your wonderful 5* review of the great service you received from our dedicated Clive Watkin team in Bromborough. It was great to read that nothing was too much trouble for them and that the displayed happy energy at all times.
Kind regards
Emma
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5/5
GoogleRecently sold a freehold apartment through Clive Watkin and could not fault the service from beginning to end. Friendly and efficient staff, not a problem to get in touch with and when things appeared to be slowing down Ashleigh was extremely proactive with all parties concerned which kept the completion date on track. I would not hesitate in recommending this company.PositiveResponsiveness, Quality, Professionalism, Value
Sue Β· 24 August 2022
Agent replied Β· 31 May 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHolly and the team at the bromborough store completely took the stress out of buying my first home nothing was to much trouble and even talked me through what steps we needed to do to get the sale completed from start to finish they were amazing Thank You
David Β· 6 November 2023
Agent replied Β· 27 November 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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1/5
GoogleImpossible to get a viewing that works for us. Rang last week and was offered 5:30 that evening by Brian, so told him I would arrange it and call them back. I phoned back 20 mins later and Brian was out and was told there was no way to they would arrange a viewing at that time. feeling somewhat confused, I said I would call again the following week.
I rang today and the earliest viewing is next Friday. They have a lot of viewings...
Russell Β· 23 June 2016
Agent replied Β· 22 June 2023
Dear Mr Gannon, thank you for your feedback and I am sorry you feel your experience with Clive Watkin Lettings has been a negative one. It is very disappointing to read your comments and I would very much like to discuss your areas of concern in more detail to find out which property this was in relation to. The feedback we receive from our customers is imperative in making any necessary changes to ensure we meet the levels of service we demand as a business and you expect as a customer; I assure you we take every single review very seriously and welcome the opportunity to meet with you in an attempt to resolve any issues. Please call me at the branch at your earliest opportunity on 0151 321 0176. Branch Manager
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5/5
GoogleWe recently bought a property through Clive Watkinβs Bromborough office. We dealt with George who was very professional, not too pushy and handled the process nicely for us. We would definitely recommend using them!
Karl Β· 24 June 2024
Agent replied Β· 23 August 2024
Thank you for taking the time to leave us this great 5* review and recommendation Karl. Kind regards, Lucy, Customer Relations.
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5/5
GoogleFrom the initial viewing to the day of completion, Holly was friendly, professional and informative. She also helped push 3rd party companies/solicitors to ensure tasks were completed as efficiently as possible. I would highly recommend Holly and her colleagues at Clive Watkin Bromborough.
Josh Β· 27 December 2023
Agent replied Β· 23 August 2024
Thank you for taking the time to leave us this tremendous recommendation and 5* review. Kind regards, Lucy, Customer Relations
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5/5
GoogleThis was the first time I have rented a property and I was finding the search process very daunting, until that is, I walked into the Clive Watkin Bromborough office and met Gracie. She immediately put me at ease, seemed to know instinctively what I was looking for, and was able to arrange a viewing for the very next day. She was so kind and was able to answer all my many questions about renting a property. She was also fully informed about the place I was viewing. I moved in a month ago and any queries I've had, Gracie or one of her colleagues have happily assisted with. I would highly recommend the Clive Watkin Bromborough team to anyone searching for their perfect home. The service for me has been outstanding. Thank you so much
Christine Β· 26 July 2024
Agent replied Β· 23 August 2024
Thank you for your thoughtful 5* review and recommendation Christine! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleClive Watkin have provided an outstanding service during the entire end-to-end process of my property purchase.
The sale transaction was via the Bromborough Branch and was directly handled by George. Furthermore, George truly went above and beyond to ensure the process was smooth and somehow enjoyable! He provided a plethora of knowledge and understanding to help identify projected timescales and potential obstacles, to help approach each stage proactively.
Most importantly and most impressive was Georgeβs communication skills. He devoted regular time to all parties with updates, concerns and developments to keep the acquisition progress moving.
From my experience, I would highly recommend Clive Watkin and I am super grateful for the level of service that they have provided.
Thanks.
B Β· 24 July 2024
Agent replied Β· 23 August 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI have recently bought and sold with Clive Watkin, Lee , Ashleigh and Kat were very helpful and patient throughout the sale and purchase in this difficult time , they pulled out all the stops to make sure that the sale completed before Christmas the whole team went above and beyond , I fully recommend them and couldn't have done it without their amazing customer care .
Sarah Β· 22 June 2021
Agent replied Β· 22 June 2023
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
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5/5
GoogleAll the staff I have dealt with, at the Bromborough branch, have been very helpful throughout the process of selling my mum's flat. However I would like to specifically mention Thomas McDowell who has excellent customer service skills. He has been friendly, extremely helpful and professional and has always responded quickly to any questions or issues.
Alison Β· 15 April 2025
Agent replied Β· 2 May 2025
We are thrilled to hear about your positive experience with our team at the Bromborough branch, especially with Thomas McDowell. Thank you for your kind words and we will pass on your appreciation to him! We strive to provide excellent customer service and are happy to have helped you with the sale of your mum's flat. Kind regards, Lucy, Customer Relations.
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4/5
GoogleWe sold our house with Clive Watkin Bromborough a month ago. It was a drawn out process, but not through any fault of Clive Watkin, and Holly was instrumental in getting things moving along and completed. Thanks!
Caroline Β· 28 October 2023
Agent replied Β· 27 November 2023
Thank you so much for taking the time to leave your comments and review! These are very much appreciated by the local team. Kind regards, Scott @ Customer Care
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5/5
GoogleAfter finally finding the right property the transition of organising all the paper work to getting the keys was fantastic and swift.
The Landlord and Gracie from the office team has helped make it a welcoming move into the property and also helped with some financial hiccups which i could not be more grateful for that put my mind at ease.
I have highly recommend using Clive Watkins to friends and family.
Michael Β· 24 June 2024
Agent replied Β· 23 August 2024
Michael thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleA friend recommended Clive Watkin to me over 3 years ago, to help me with letting my property out. I have now changed to the Managed service that they offer, as they are always professional yet friendly and very patient this year too!
My treasured property is in very safe hands.
Thank you Brian, Michelle & Sue
Jane Β· 22 June 2021
Agent replied Β· 31 May 2023
Itβs really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
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5/5
GoogleI chose Clive Watkin to sell my house because having dealt with them previously for the purchase 12 years ago, I found the service excellent. This time Lee, Ashleigh and Kath were fantastic and provided a very professional, caring service through this very stressful experience. I couldnβt have done it without their support! Thank you so much!
Evelyn Β· 31 May 2021
Agent replied Β· 31 May 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMy partner and I had a great experience renting through Clive Watkin. The whole team prides themselves on a personal approach and made the experience of renting easy for us. I feel confident that they'd be happy to help us again in the future. A special thanks to Claire :)
Kelly Β· 31 May 2022
Agent replied Β· 31 May 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleClive Watkin Bromborough were fabulous. Our move was made much easier with their clear communication and friendly service. Special thanks to Holly, who worked very hard to get our sale through on time, and kept us up to date with developments continuously.
Melanie Β· 2 March 2023
Agent replied Β· 31 May 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleTop marks to Yaz for his advice and help in securing me a mortgage for the purchase of my flat. Yaz was extremely professional and amenable throughout and presented the options to me very clearly. I would definitely recommend anyone to speak to Yaz if you want a smooth, hassle free process!PositiveQuality, Professionalism, Value
Phil Β· 24 August 2021
Agent replied Β· 31 May 2023
Hi Phil, thanks for your wonderful 5* review and recommendation. Yaz and the rest of the team really appreciate it. Best wishes, Graham @ Customer Relations.
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5/5
GoogleI have just sold my property with Clive Watkin's Bromborough branch. Fantasic service from start to finsh, regular contact with friendly and efficent staff. Particular thanks to Holly who dealt with my sale throughout. Would recommend.
Kieran Β· 15 June 2023
Agent replied Β· 22 June 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe are new to this area and needed some help nailing down an area. Holly was extremely helpful and friendly. We viewed 3 houses with holly and managed to learn a lot about the areas and what we were able to afford with our money.
Mehrad Β· 4 August 2022
Agent replied Β· 31 May 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations
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5/5
GoogleMy partner and I just rented a property through Clive Watkin. Jess and Abigayle were great and kept us up to date with every step of the process. Great team, would highly recommend!
Cameron Β· 22 August 2023
Agent replied Β· 29 August 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleA pleasure to deal with.
I have dealt with many agents over the years, but I am very impressed with this one, and I would like to thank Holly Jones for her professional and proactive service regards my recent purchase.
Thank you
Karl Β· 3 October 2022
Agent replied Β· 31 May 2023
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotShocking customer service as a landlordβ¦
Shocking customer service as a landlord - had no interest in communicating any issues arising from the tenant despite paying for a full service management fee. Called the branch multiple times, promised call backs and hear nothing. Let themselves into my property to complete the check in report before Iβd moved out & without my knowledge resulting in an inaccurate report which has now been used against me in a deposit dispute. Would stay clear of Clive Watkin - shocking service & a complete lack of communication and interest in your property.
Leah Β· 15 March 2025
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5/5
GooglePurchased my new home through Clive Watkin and they were brilliant. We had some last minute problems further down the chain, and George in particular was fantastic. Very friendly and reassuring, they were prepared to go above and beyond. As a buyer, I would recommend
Toria Β· 14 April 2025
Agent replied Β· 10 November 2024
Itβs really lovely to read another 5* review and recommendation Toria. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.