Every review we hold for the Brockenhurst office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently purchased a house for a client through Spencers Brockenhurst. In a stressful market they were always professional, knowledgeable and on top of the detail. It has been a pleasure working with the team. Thank you Mel, Justin, et al.PositiveResponsiveness, Professionalism
DJ · 18 June 2022
Agent replied · 17 June 2024
Thank you for your kind review, Mr Rowland. We're pleased to hear you find our services so knowledgeable and professional. We'll be sure to pass on your feedback to Mel, Justin and the team and we all wish you the very best in your new home.
★★★★★ 5/5
GoogleWonderful professionalism and support from the Team - communication was outstanding and I really felt that they were fully invested in getting the best outcome for us. Would always recommend to anyone who needs an Estate Agent .
Nigel · 2 April 2026
★★★★★ 5/5
GoogleI recently purchased a house for a client through Spencers Brockenhurst. In a stressful market they were always professional, knowledgeable and on top of the detail. It has been a pleasure working with the team. Thank you Mel, Justin, et al.PositiveResponsiveness, Professionalism
Danny · 24 November 2021
Agent replied · 23 November 2024
Thank you for your kind review, Mr Rowland. We're pleased to hear you find our services so knowledgeable and professional. We'll be sure to pass on your feedback to Mel, Justin and the team and we all wish you the very best in your new home.
★★★★★ 5/5
GoogleI would highly recommend Spencer’s of Highcliffe , unbelievable service, very professional, our house was only on their site for a week before they found a buyer, thank you very much to the team
Brian · 27 October 2024
★★★★★ 5/5
GoogleJustin, at the Brockenhurst branch, was extremely knowledgeable, friendly and trustworthy throughout a difficult purchase. Ask for him in person - you will not regret it. Thank you Justin from the both of us!PositiveResponsiveness, Quality, Professionalism
Nick · 18 June 2022
Agent replied · 17 June 2024
Thank you for the friendly review, Nick. We're very glad to hear that you're so happy with our service and we'll be sure to pass on the positive feedback to Justin. All the best!
★★★★★ 5/5
GoogleWe recently purchased our lovely property through Spencer's, Brockenhurst. Heidi from the Brockenhurst Branch was our contact, and was an absolute delight to deal with. We would have no hesitation in recommending Spencers.
Marlene · 3 November 2024
★★★★★ 5/5
GoogleEmma at the Brockenhurst office was amazing to deal with and made the purchase of our new property seamless!
Thanks so much for your help over the past few months.
HCQS Ltd.
Charlotte · 2 April 2026
★★★★★ 5/5
GoogleThe team at Spencers in Brockenhurst have completely exceeded my expectations in our recent house purchase, and set the bar very high for agents in the area. I was always made to feel like they cared, had time to deal with my questions, and treated us very well throughout the process. Particular mentions to Dan, Deborah and Justin as the key team members we dealt with -- such a lovely, professional and supportive team. I would highly recommend Spencers as a result, without hesitation.PositiveResponsiveness, Quality, Professionalism
Nate · 25 August 2022
Agent replied · 17 June 2024
Thank you for such a positive review, Nate. It was a pleasure to assist you in your recent house purchase. We're glad to hear you find our services so professional and supportive. We'll be sure to pass the feedback on to Dan, Deborah and Justin and we wish you the very best in your new home.
★★★★★ 5/5
GoogleAn excellent estate agent. I was trying to purchase a property in the area and Spencers did their very best for me, all the way. In the end, I didn't succeed in buying the property (the sellers pulled-out), but Spencers were so helpful throughout the process. Big thanks have to go to Melanie! Thank you for making me feel like a very valuable customer. I will be sure to recommend!
Sarah · 18 June 2023
Agent replied · 17 June 2024
Thanks so much for your kind feedback Sarah, we'll pass that on to Melanie. Hope that we can help you again in the future!
★★★★★ 5/5
GoogleEnormous admiration to Mel Gwilliam in particular, for such dedication to find the perfect buyer for our beloved family home. Tirelessly enthusiastic and endlessly optimistic within a challenging marketplace. Mel, you have been downright brilliant. I cannot recommend Mel and the team at Spencers Brockenhurst more highly.
Crystal · 20 November 2023
★★★★★ 5/5
GoogleI recently purchased a cottage through Spencers Brockenhurst.
They were great to deal with. Mel kept me regularly updated with the progress of the purchase and chased solicitors etc when necessary.
Would highly recommend.PositiveResponsiveness, Professionalism
Louise · 25 August 2021
Agent replied · 17 June 2024
Thank you for the friendly review, Louise. We're very glad to hear that you're so happy with our service. All the best.
★★★★★ 5/5
GoogleThanks to Pippa for her help and support in purchasing our new home in a complicated market. Her help and advice were invaluable. The whole team were professional and supportive and we would recommend them without hesitation.
Carole · 18 April 2024
★★★★★ 5/5
TrustpilotSpencers Property, Romsey - Highly recommend!
I have just moved into a property rented and managed by Nathalie at Spencers Property, Romsey. Nathalie ensured that the entire process was smooth and efficient, and maintained friendly, clear and timely communication throughout. Thoroughly recommend!
Lauren · 16 December 2025
★★★★★ 5/5
GoogleSpencers of Brockenhurst are clearly the best estate agent in the central New Forest area. Their knowledge of the market and the presentation of their sales material is second to none. Our sale was handled by Emma. She met the quite difficult challenges that presented themselves with true professionalism and always in a positive and cheerful manner.
Mike · 7 May 2025
★★★★★ 5/5
GooglePippa & Mel made the sale of my Fathers house very straight forward. Their knowledge of the current market is extensive. I would have no reservations in recommending Spencer's for all aspects of selling or buying. Easy to deal with, friendly and super efficient.
Jenny · 22 August 2023
★★★★★ 5/5
GoogleEmma and her colleagues at Spencers Brockenhurst provide an exceptional service to potential purchasers and we recommend their services without question
Bradley · 2 April 2026
★★★★★ 5/5
GoogleSpencers in Brockenhurst were brilliant when we wanted to purchase a home here. From arranging viewings, to coordinating aspects of the purchase, they were always extremely friendly, responsive and supportive.
Julian · 18 June 2021
Agent replied · 17 June 2024
Thank you for your positive feedback, Julian. We're pleased you found the service friendly and supportive. All the best!
★★★★★ 5/5
GoogleThis is the second home I've bought using Spencers and found them both professional in their approach and understanding of personal situations that come with every move.
I have no hessitation in saying that if you are looking for your next property Spencers have a wealth of experience and will make the process as smooth as possible.
Angela · 25 March 2025
★★★★★ 5/5
GoogleMelanie has been very proactive in helping us buy a property. Although her job is clearly to sell a property, she worked for both seller and buyers in helping to move the process along.
Judy · 20 November 2023
★★★★★ 5/5
GoogleThank you all at Spencer’s for the hard work put in to getting completion on our sale
Professional and supportive and going that extra mile to keep us informed throughout the process
Melanie in particular was excellent keeping everyone in the chain to achieve the end result
We highly recommend their approach and dedication to their clients at all times
Thank you Spencer’s
Susan · 19 June 2019
★★★★★ 5/5
GoogleGem, Mel and Dan have been incredibly focused and detailed regarding the sale of our home here in Brockenhurst from the listing and brochure to viewings and feedback. Always so responsive and they appreciate that although it can be an exciting time it's also quite emotional buying and selling and so they take time to ensure we know exactly whats happening and when. Thanks all!
Mark · 18 June 2022
Agent replied · 17 June 2024
Thank you for your lovely review, Mark. It was a pleasure to be able to assist you with your house sale and we'll be sure to pass the kind feedback on to Gem, Mel and Dan. We wish you all the best!
★★★★★ 5/5
GoogleWe have been delighted with Spencers Brockenhurst who managed to sell our house from listing to completion in 4months!
Robert · 16 February 2026
★★★★★ 5/5
GoogleLooking for a new house can be really challenging but Spencers made the process much easier. I thought they really listened to what we wanted and made sure to show us houses we would like. The process was really smooth and they were always there if we needed anything.
Hazel · 22 March 2025
★★★★★ 5/5
GoogleMany thanks to Spencers and the team who were fantastic. We were looked after by Emma who was very approachable and kept us in the loop all throughout the process, providing support whenever needed and making our experience as efficient and stress-free as possible.
T · 10 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.