Trusted Agent profile · Broadstone
Verified
★★★★★
122 reviews across 2 platforms
23 Charborough Rd, Broadstone, BH18 8NE
Simply Let Dorset's office in Broadstone, at 23 Charborough Rd, is rated 4.7 out of 5 across 122 reviews on two platforms, including 118 Google reviews rated 4.7.
Simply Let Dorset LTD offers you a hassle-free and conscientious letting experience and was started by the owner Jacky over 20 years ago. We pride ourselves on making our property lettings service as simple as possible for our landlords and tenants. We are different as we do not wear suits, and we focus just on lettings, we do not do sales, and we offer a friendly, personal, caring, honest, transparent approach. We have strong ethics and a uniquely common-sense approach to letting and managing your property as if it were our own. Jacky the owner has 30 years of lettings experience and comes from a strong lending banking background. We are based in a home office in Charborough Road, just south of Broadstone centre so if you are a landlord who needs a company to let & manage your rental, or you are a tenant looking for a new home please contact us on 07824426134 or email us at info@simplyletdorset.co.uk and Team Simply Let will be keen to help you! For up to date news and properties please go to the homepage on this Website & click ‘Property Search’ on the homepage. Also check Zoopla as a video will be available there, and also check out our & like our Facebook page. We are proud to be a regulated member of My Deposits, CMP & The Property Ombudsman. We offer a 14-day ‘right to cancel’ cooling-off period policy, in line with Cancellation of Contracts Regulations 2008, as well as an in-house complaints handling policy. We also maintain a comprehensive liability insurance plan.
Every review we hold for the Broadstone office, from every platform, shown as written. First names only.
5/5
GoogleThe team are lovely and super friendly. Jackie is so supportive if you have any issues. Everyone was telling me how hard it is to move out but with Simply let's help I've found it a lot easier, so thank you.
Thanks Daniel for this review, I hope this will prompt other young couples or singles looking for a first home to contact us for help!
5/5
GoogleWe rent our house through Simply Let and from seeing the property to moving in was so straight forward and hassle free. Jacky is so welcoming and helpful. Any maintenance that has needed doing has been dealt with promptly and efficiently …
Hi Michelle, we really appreciate this feedback. You are one of our families with a dog and your home is always spotless and this is why we ask our landlords to be open to accepting pets on suitable properties. We look forward to many more years with you as tenants.
5/5
GoogleVery highly recommended! After having to move at short notice I searched for so many flats advertised privately and through letting agents around the Poole and Bournemouth area...which became quite daunting, time consuming and tedious! I luckily found a flat which had just been posted with simply let, called Jacky, and she managed to arrange a viewing within 2 hours! I'm currently five months into renting a great space in Poole - and very grateful to all the team for making this happen. Simply let take the paperwork and administration stress away so you can just concentrate on moving, and also have a friendly and understanding approach with thier customers. Thank you...five stars!
Simon thanks for this review. Fate often plays its hand in us having the right place at the right time and that was certainly the case when you popped up. Glad you are happy in your home and appreciate your comments on us making the necessary administration process simple!
5/5
GoogleThe processes was very easy, we expressed our interest in one of their properties and booked a viewing. Our tour of the house was very pleasant and professional. Once we had decided it was the place for us, they sent us a list all of the things we needed to do to make an acceptable application, because we had all of this information we were able to make everything smooth and quick. We were even able to view a second time. We had been looking to move for over a year going through around 5/6 other companies at one point or another but none of them had the communication skills and organisation to the same standards as Simply Let. Truly the simplest, pleasant move I’ve made all thanks to this team.
Jasmine thanks for leaving a review. So much paperwork is required these days to meet regulations that it is sometimes hard to mkae the process seem easy but we try, and we keep tweaking it to make it simpler, though compliant. We are really pleased that you found the process smooth and simple. We are called Simply Let for a reason as I like things simple and it is easier for everyone all round!
5/5
GoogleWe needed a pet friendly property. Jacky and the team were so helpful. They were all friendly and so helpful. Jack and the team have since helped my son.
Julia, yes we try to offer pet friendly where we can, though some flats will not allow pets many of our landlords will with £20-£35 extra rent a month now we cannot take pet deposits like we used to. It is also lovely to help kids and friends and parents of tenant. We thrive on referals as many small businesses do.
5/5
GoogleWe recently rented a property and couldnt fault this company , Especially Mia who kept up well informed and we found her very knowledgeable
5/5
GoogleEveryone at Sawyers was great, Jayne in particular made the process very easy and was really helpful. Couldn’t recommend her enough!
5/5
GoogleLucy has been really helpful and professional during our complicated purchase process. She made the completion process much smoother.
5/5
GoogleMs Boothby was extremely helpful with my recent rental. Very friendly and approachable. Highly recommend this company.
5/5
GoogleWould definitely recommend! Mia was friendly and helpful, made the experience as stress free as possible.
5/5
GoogleI never ever though that I could have that good experience with letting agency. Every single person from Simply Let LTD. is absolutely lovely, supportive and helpful. I was in very difficult situation when I tried to rent the property and Simply Let helped me a lot. In 100% I can recommend Simply Let to anyone. Thank you guys again!!
We try to take everyone on their merit taking into account personal circumstances and life history as well as the standard vetting information we need, and we pride ourselves on a caring yet professional approach and your review tells me my whole team did a great job! I hope this review will help others understand why we are different so thankyou for taking the time to write it! Jacky
5/5
GoogleI never ever though that I could have that good experience with letting agency. Every single person from Simply Let LTD. is absolutely lovely, supportive and helpful. I was in very difficult situation when I tried to rent the property and Simply Let helped me a lot. In 100% I can recommend Simply Let to anyone. Thank you guys again!!PositiveResponsiveness, Quality, Professionalism, Value
We try to take everyone on their merit taking into account personal circumstances and life history as well as the standard vetting information we need, and we pride ourselves on a caring yet professional approach and your review tells me my whole team did a great job! I hope this review will help others understand why we are different so thankyou for taking the time to write it! Jacky
5/5
GoogleMia was amazing! Very lovely and understanding! Definitely recommend.
5/5
GoogleMia Boothby was very helpful, and has great communication!
5/5
GoogleWe’ve been with Jacky and Simply Let Dorset for a few years now, and have been very pleased with everything they’ve done. Always easy to deal with, proactive, knowledgeable and helpful to both landlords and tenants. The background in retail finance leads to a much greater than normal understanding of the landlord-tenant relationship and factors affecting that. Good network of tradespeople too.
Joe thank you for this review, and the recognition of my many finance years & how they help my business thrive in tough times.
5/5
GoogleVery friendly staff and professional at all times glad to be a long term tenant simply let Dorset simply the best
Thank you for your amazing review Andy, we are so grateful to have you as such excellent tenants who take care of your home wonderfully. Loving the catchphrase at the end there- we may have to start using that. Ebony Simply Let
5/5
GoogleBeen with Jacky and simply let for over 10 years now and had 4 properties with her as family has grown never had any problems and whole team are nice and polite if I have any questions always get back to me the same day and have always been supportive highly recommend anyone in need of a property, Kirsty x
Hi Kirsty Thanks for leaving a review, we have enjoyed watching your family grow and helping you each time with a new home that is big enough. You are a model tenant who receives some housing benefit and proves that many on housing are … More
5/5
GoogleWe were desperate to find a pet friendly property and simply let was the only place that would help us! We've been with simply let now for almost a whole year and it's been a breeze. Helpful and easy to talk to about any issues, approachable and kind.
Approachable is what we aim for always as we care and we know if people feel comfortable in talking to us then we can help and guide you through every aspect of your tenancy so you have a good experience. Pets we welcome in suitable properties and we have loads of super pet owners. Just now we even have a shared house that takes a cat! Thanks for taking time to wrote this to help others see that we really care! Jacky
5/5
GoogleWe were desperate to find a pet friendly property and simply let was the only place that would help us! We've been with simply let now for almost a whole year and it's been a breeze. Helpful and easy to talk to about any issues, approachable and kind.
Approachable is what we aim for always as we care and we know if people feel comfortable in talking to us then we can help and guide you through every aspect of your tenancy so you have a good experience. Pets we welcome in suitable properties and we have loads of super pet owners. Just now we even have a shared house that takes a cat! Thanks for taking time to wrote this to help others see that we really care! Jacky
1/5
GoogleHi if he doesn't pay over the weekend ,let's get him out as he's always late paying. Paul
Hi Paul, I can see the £70 is missing for the garage & Mark advised you he was a bit late ladt week. He is late by 1 week, probably on holiday as he pays manually. Anyway it is in our bank now now so on Jean accounts next working day she will transfer it over. Did you mean to leave a one star review for this as it seems a tad harsh? Jacky
5/5
GoogleI have been with jackie for 5 years now. When i first moved in it so was easy and simple. There always so friendly. They deal with any problems i have efficiently. I would highly recommend them. I normally deal with poppy alot and she has always been helpful and very friendly.
Hi Catherine it's been a pleasure having you as a tenant in 2 properties and your communication is always great which we so appreciate so thankyou
5/5
GoogleYou can't find better than simply let anywhere in UK! I'm with simply let for 10 years, start from 1bed flat , now having 4bed house , THANK YOU JACKY ❤ , 5 star it's not enough , I give simply let 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Ash, yes you and your family are a great example of showing how Simply Let would rather move you than lose you. We always give first priority on homes that become vacant to existing tenants and yes we have watched you move as your family grew from a 1 bed to a 4 bed. You are model tenants and appreciated!
5/5
GoogleAs a Landlord I have a number of rentals that Jacky and the Team fully manage for me. In the past I have used other agents but swapped to Simply Let because I was confident that the inspections would get completed regularly and any issues …
Thanks Steve for your landlord review. It's a pleasure looking after your top quality rentals and also dealing with a landlord who is very keen to do any necessary maintenance fast!
5/5
GoogleI rent my flat through simply let dorset ltd all the ladies that work here are very professional and friendly. it was so easy setting up the tennancy , Jacky and danni made the process so straight forward and stress free . Rachel has always …
Hi Ellie thanks for your comments. We try to keep things simple and efficient and it's great to hear its working well. I will pass your review onto the girls who take pride in their work so thanks again!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Simply Let Dorset's Broadstone office has 122 reviews across two platforms: 118 on Google, 4 on Facebook.
Simply Let Dorset Broadstone is rated 4.7 out of 5 across all 122 reviews, and 4.7 out of 5 on Google from 118 reviews.
Simply Let Dorset Broadstone, 23 Charborough Rd, Broadstone, BH18 8NE.
