Trusted Agent profile · Broadstairs

Wards Broadstairs reviews

4.7

★★★★★ Excellent

2,145 reviews across 2 platforms

81 High Street, Broadstairs, CT10 1NQ

Wards's office in Broadstairs, at 81 High Street, is rated 4.7 out of 5 across 2,145 reviews on two platforms, including 144 Google reviews rated 4.8.

Google logo

4.8 / 5

144

Reviews on Google

This office

Trustpilot logo

2,001

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.

5/5

Trustpilot

First time home let

We inherited a house and decided to let the property out, as this was my first time in the field I engaged with Wards, they couldn't have been more helpful, they walked me through what I needed to do to get the property ready to be let out, plus what management options were available.Laura was extremely helpful through the whole process dealing with the few issues we had and were soon letting the property out smoothly..Thanks so much

Robbie · 15 June 2020

Agent replied · 30 August 2024

Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent

5/5

Trustpilot

Thank you

Be, Sam and team were fantastic. Sold in no time. Thank you

Josh · 8 May 2026

5/5

Trustpilot

Sally Bryant, Sales Progressor

Sally Bryant is a truly outstanding sales progressor and we can't thank her enough! My partner and I recently moved home in Kent and had to go through the very unusual process of moving home after lockdown. Sally was there every step of the way, providing helpful information and reassuring emails about our chain when we needed them. Without Sally and the team at Wards, I am sure that moving would have been a much more stressful experience!

Dave · 7 June 2020

Agent replied · 30 August 2024

Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent

5/5

Google

We recently had Billy Watson from Wards to value our property, communication was great and the information he gave us was very professional and helpful, we are confident to proceed to the next step after his excellent advice.

Sarah · 16 February 2026

Agent replied · 16 April 2026

Hi Sarah, Thank you for taking the time to share your feedback. We are pleased to hear that Billy provided clear, professional advice during your valuation and that his communication helped you feel confident about the next steps. Supporting clients with expert property guidance is an important part of helping make the moving process as smooth as possible. We appreciate you choosing our estate agent team and wish you every success as you move forward. Thanks, Wards

5/5

Google

Great experience in viewing property. Keryn was incredibly polite and informative

Admin · 11 May 2026

5/5

Trustpilot

Rebecca from wards in Tenterden

Rebecca from wards in Tenterden is amazing!! I couldn’t recommend her enough, she goes above and beyond to find your dream home! She is so lovely and kind and always so bubbly and upbeat, Would always recommend Rebecca thank you so much for helping.

Hollie · 2 April 2024

Agent replied · 11 June 2024

Dear Hollie,Thanks for your review, we're pleased to hear our team has gone above and beyond to help you in your property search. We'll pass your kind words on to Rebecca. Congratulations on your property purchase and enjoy your new home. Thanks again, Wards Ashford Branch

5/5

Trustpilot

Excellent service

Excellent service, very professional and informative.Many thanks to Antony,Aimi and Maxine.Highly recommended.

Matt · 30 April 2026

5/5

Trustpilot

Great service and a big thank you.

We have received excellent management services from Kelly, Samuel and the team. They have always been so responsive and supportive during the many years they have managed our property whilst we have been in Singapore. Always good advice and a big thanks to them and Wards. Martin Terrell

Martin · 8 January 2024

Agent replied · 11 June 2024

Hi Martin,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how responsive and supportive they've over all the years they've managed your property.Best wishes,Wards.

5/5

Trustpilot

Excellent estate agent

Excellent estate agent, very efficient service

Brandon · 28 September 2026

Agent replied · 10 October 2026

We're so happy to hear you found our service efficient at Wards Birchington. Thank you for your kind words Brandon. Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014

5/5

Google

Purchasing made easy. Very friendly, professional and helpful. Nothing was ever a problem and wouldn't hesitate to recommend Wards.

Steve · 19 April 2025

Agent replied · 27 May 2025

Good afternoon, We greatly appreciate your positive feedback. Thank you for sharing your experience with us. … More

5/5

Trustpilot

A huge thank you to Emily and Ashley…

A huge thank you to Emily and Ashley for all their help with the purchase of our first property. We excited for our future relationship with them and to start our forever journey in our new home

Charley · 1 August 2024

Agent replied · 30 August 2024

Hello Charley,Thanks for your review, we're delighted you're happy with our service. We'll pass this on to Emily and Ashley. We're always here to help you move forward in your property journey.All the best,Wards

5/5

Trustpilot

Fantastic service and I was with Purple bricks

Hello I would like to let you know what fantastic work Amanda has done to assist myself and others in our chain. Wards/Amanda was not our estate agent, however she went above and beyond to assist where she could. We were with Purple bricks. Amanda has provided meaningful and valuable updates throughout our sale and purchase. We got nothing from PB. Thank you for all your teams help. Regards Jade Symons

Jade · 3 September 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Many thanks to Timothy Mockford for a…

Many thanks to Timothy Mockford for a very professional service during our purchase property transaction. Although the Coronavirus clearly affected the performance of another firm of Estate agent in the chain, Timothy Mockford went above and beyond to ensure the chain did not collapse. He kept us informed and remained available to deal with our queries throughout the process. I am happy to recommend Wards in Ashford and would be happy to use their services again.

Adrian · 7 July 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Excellent service from the Hythe team

Excellent service from the Hythe branch. Helpful, approachable, intuitive and non judgemental. I am indecisive, often intolerant and fearful at times However the guys at Wards supported me throughout the process. I am now the proud owner of a beachside penthouse apartment. If the stairs ever become insurmountable I shall without question move again with Wards.A perfect team. Big Mark is a sensitive, special friend with such depth of understanding. I love him!

KATHY · 19 March 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Helpful and efficient team

Laura and the team at Wards are always friendly helpful and efficient and make my experience as a landlord easier than I expected. They guide me through all the issues involved with letting my flat. Thank you for all your hard work

Sheila · 19 April 2024

Agent replied · 11 June 2024

Hi Sheila,Thanks for leaving us such a lovely review, we really appreciate it. We'll be sure to pass it along to the team.Many thanks, Wards of Ashford Estate Agents

5/5

Trustpilot

I bought a property recently and wanted…

I bought a property recently and wanted to let it. I found in Abi and Hamid the perfect letting agent. Everything was communicated and explained promptly and in advance. I was kept up to date with all developments and at no point I was under the impression that I don’t know somethings as every time, everything was very well explained. Look forward to doing business with you again guys.

Anatoli · 6 December 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

I had a wonderful experience with Wards

I had a wonderful experience with Wards when I was looking to purchase a property for my Mum. Alex Martin and Monika Mihova went out of their way, so determined to find the right property and really gave us amazing service. They sent over so many properties and went the extra mile to arrange viewings.

Hayley · 17 June 2023

Agent replied · 11 June 2024

Hi Hayley,Thank you for leaving a review! It's fantastic to hear how positive your experience with our team has been whilst looking to purchase a property for your mum. It's particularly great to hear that Alex and Monika went above and beyond to find the right property and arrange viewings for you.Best wishes,Wards.

5/5

Trustpilot

Thanks George

I recently started a tenancy and George was my point of contact throughout. He was approachable and responsive and made the process really straightforward for me, answering any questions I had and being available when I needed him to be. Thanks George

Gary · 16 April 2024

Agent replied · 11 June 2024

Hi Gary, Thank you for your kind words. We're happy to have provided you with a great level of service. All the best, Wards of Kent

5/5

Trustpilot

Tenterden Wards -Fantastic from Start to Finish

Tenterden Wards were simply fantastic in helping me to sell my home. Alex, Becky and Emily were professional, have fantastic knowledge and really did find the best buyer for my home. Tina, our sales progressor, kept me informed and updated along the way and was always on hand to answer any questions. I would happily recommend Wards to anyone looking to sell their home. Thank you

Nicky · 23 August 2024

5/5

Google

I was in need of valuation for re-mortgaging, Billy come on time, was very polite and prepared with information of current market situation. He could see value behind ongoing renovations which was reassuring for me.

Sanita · 16 February 2026

Agent replied · 16 April 2026

Hi Sanita, Thank you for taking the time to share your experience. We are pleased to hear that Billy provided clear and professional support during your valuation and that his local property knowledge and understanding of the current market were helpful. It is great to know his recognition of the value added by your renovations gave you reassurance during the remortgaging process. Thanks, Wards

5/5

Trustpilot

A positive experience

From start to finish our experience with awards has been faultless.The team have been consistently polite, professional & go above & beyond to help with queries & to push through our purchase as smooth as possible.I mostly dealt with Abbie & have been highly impressed with her service.The home move box was a very pleasant surprise too & a lovely touch.I would definitely recommend Wards to anyone looking to sell their property.

Rachel · 17 February 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Excellent service from letting agency!

Excellent service received from all the staff at the letting agency at ward and partners in particular Laura Cale. Laura keeps us updated with news of our property including when tenants are about to leave and when new tenants are about to arrive. Laura is both professional and friendly and takes an active interest in all her clients we are happy that she is working on our behalf, we are about to include a second property for Laura and her team to look after on our behalf, keep up the good work Laura!

Katrina · 10 November 2016

Agent replied · 11 June 2024

Thank you for leaving us your feedback! Best wishes,Wards of Kent

5/5

Trustpilot

Every landlord needs a David

David Odunlami is an exceptional lettings manager, always going the extra mile to ensure efficiency and a fast turnaround in securing a new tenant. He listens to the landlord and provides his professional opinion on any queries. Equally he provides guidance and comfort to prospective tenants. A good negotiator and has experience in any situations that may arise. Highly recommended!

Kate · 23 November 2022

Agent replied · 11 June 2024

Hello Kate,Thank you for leaving us a review, we're delighted to hear that you are pleased with David's support on your rental property!Best wishes,Wards of Kent

5/5

Trustpilot

I was looking for a property to rent

I was looking for a property to rent as my current landlord had to sell. I dealt with Maria Byrne for a majority of my communications with Ward. She was/is friendly, understanding and knowledgeable about the properties be enquired about or viewing and promptly responded to queries I had.I would definitely recommend her and Wards to any potential tenants or applicants.

Mr · 10 October 2022

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wards's Google reviewsLeave Wards a review
The Trusted Agent

Is this your office? Claim your page.