5/5
TrustpilotGreat communication from Miles & Barr
Great communication from Miles & Barr, especially Sophie who has been extremely communicative and helpful.
Trusted Agent profile · Broadstairs
Verified
Miles and Barr reviews in Broadstairs
★★★★★
1,427 reviews across 2 platforms
45 High Street, Broadstairs, CT10 1WP
Part of Miles, see every office.
Miles's office in Broadstairs, at 45 High Street, is rated 4.6 out of 5 across 1,427 reviews on two platforms, including 588 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.
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Awards
The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent Team
The team especially Bradley Welsh and Louise Daly were responsive, committed, professional and thorough.
4/5
TrustpilotShelley Webster
Thank you Shelley Webster for your reliable, professional and prompt support along our buying process.
5/5
GoogleI have been very pleased with the professional standard of service I have received from Dan Woodward of Miles & Barr Estate Agents Broadstairs. …
5/5
GoogleReally great company, very helpful. Would recommend
1/5
TrustpilotPoor communication skills
Poor communication skills, assign you a person to correspond with, you here nothing. Normal reply on phone we will message them they will get back to you ! Guess what nobody gets back to you. If they recommend a solicitor to you ! You will find them more expensive and quite useless slow slow in every way
5/5
TrustpilotI am impressed by the way Milles and…
I am impressed by the way Milles and Barr attended quickly to me. After I decided that I wanted the house, Kerrie Bruner attended to me and helped make my contact with the Landlord quicker (met him within 2 days of showing my interest in the property) She also assisted with my application for referencing. She is nice and replies emails quickly.
5/5
TrustpilotFirst home... Great staff!
My partner and I purchased our first home from Miles & Barr in September and from start to finish they were brilliant, from the young guy who showed us around the property initially, and then Louise who we were in direct contact with from offer to collecting the keys (and even some questions after) was absolutely a star to deal with.
5/5
TrustpilotLouise Daly was very helpful and…
Louise Daly was very helpful and informative, more than my solicitor. Thank you.
1/5
TrustpilotBought a house and took their…
Bought a house and took their recommendations for both a solicitor and their mortgage team. An unbelievably bad and incompetence experience. Happy to share details if anyone wants more. They halfheartedly apologised at the end by which time I wished I'd never even raised it. If possible avoid this company.
5/5
TrustpilotPeople were kind and friendly and made…
People were kind and friendly and made the experience much easier.
1/5
GoogleNot very helpful, didn't seem to know if the property was for sale or not even though they have a board outside.
Agent replied · 17 June 2024
Dear Bib, Thank you for taking the time to leave a review on our google page. I have just searched our database as I wanted to call you to discuss this in … More
5/5
TrustpilotShannon gets a five star from us a…
Shannon gets a five star from us a family. We really wanted a small flat for our daughter who is going to be a student and Shannon could not have been more helpful. She was on time, gave us all the information we needed and then talked us through the whole process.
1/5
TrustpilotI have had the misfortune of dealing…
I have had the misfortune of dealing with these estate agents a few times. I have found them to be pushy, aggressive and lacking in ethics. Avoid!
Agent replied · 14 June 2024
Good Afternoon. Thank you for taking the time to leave some feedback. I'm sorry to hear that your experience has fallen short of your expectations. I would love to understand what has gone wrong and to discuss this with you further. Please feel free to contact me on 01304273324. Mark - Customer Experience Manager
5/5
GoogleMiles &Barr have been very helpful with the sale of my property. They made it a very stress free experience. Would highly recommend Miles & Barr Broadstairs.
Agent replied · 17 June 2024
Dear Tracey, thank you for your positive review, we are very thankful to hear of your comments. Kind Regards, Dan Woodward, Branch Manager.
5/5
TrustpilotProfessional & courteous
I was selling my mother's bungalow at a distance. M&B were professional and courteous from the start and made the process as straightforward as possible. When the boiler failed just before exchange of contracts, they sourced a local plumber to resolve. Their progress chaser, Debbie, kept me fully informed (and sane!) throughout the process.
5/5
GoogleFrom the very first contact of a potential sale, throughout the complete process to completion itself, the service and execution from Katie Powell, her team and all colleagues at Miles & Barr have been truly outstanding. Friendly, …
1/5
GoogleNever get back to you. All the things you think bad about estate agents is true with Miles and Barr.
Agent replied · 17 June 2024
Good morning David, Thank you for your time this morning, I’m sorry to hear of your google review … More
5/5
GoogleExcellent service from a good local estate agent, all the people we came in to contact with from the Broadstairs office were very professional and helpful.
5/5
GoogleLisa Cook, angel in disguise! House purchases are ALWAYS stressful but especially so when your mortgage offer …
5/5
TrustpilotMiles and Barr have an excellent…
Miles and Barr have an excellent reputation for getting the job done. They are creative and professional with their sales pitches and ensure genuine viewings and offers are made.
5/5
GoogleFirst class service from Jack, Holly and all - thank you for your professionalism, attention to detail and help.
Agent replied · 26 July 2024
Dear Paul, Thank you so much for taking the time to leave a review of your recent experience with Miles and Barr, it is great to hear that both Jack & Holly really looked after you. We look forward to working with you. Kind Regards, Dan Woodward, Senior Branch Manager.
5/5
GoogleCannot fault Dan and his team. Thank you for providing a great service.
5/5
GoogleBrilliant service, friendly staff, especially Dasha. Thank you so much for your help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Miles and Barr
Has Miles and Barr won any awards?
Yes. Miles and Barr won Trusted Agent in The Trusted Agent 2026 awards.
Want Miles and Barr to help?
Send Miles and Barr a message.
