Trusted Agent profile · Broadstairs
Verified
★★★★★
1,427 reviews across 2 platforms
45 High Street, Broadstairs, CT10 1WP
Part of Miles, see every office.
Miles's office in Broadstairs, at 45 High Street, is rated 4.6 out of 5 across 1,427 reviews on two platforms, including 589 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.
Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.
5/5
GoogleEveryone at Miles & Barr was always helpful and friendly. They did their best to keep me updated and explaining the process clearly.
Thank you for taking the time to leave a comment, Michael. It is wonderful to read your kind words as we always endeavour to deliver a positive customer experience. If there is anything else we can help you with in the future, please do not hesitate to contact us. Lauren - Communications Manager
5/5
TrustpilotAmazing service!
Our experience with Miles and Barr has been brilliant. Shannon Faulkner handled our application and was very professional, kept in touch at each stage and handled everything quickly and efficiently. We are excited to move into our new home so thank you for making the process as smooth as it could have been.
5/5
GoogleI used Miles & Barr to purchase my new property. Lisa was always professional; keeping us up to date throughout the process and chasing progress further up the chain.
5/5
TrustpilotExceptional service
Exceptional service from all at Miles and Barr Broadstairs but particularly our sales progressor Donna Bogard. Donna was on the Solicitors cases constantly and we never would of exchanged as early as we did with out her. She made sure all parties were communicating and really help alleviate the stress of the process. Absolutely STAR!!! Thank so much. 100% satisfaction
5/5
TrustpilotMoving home
A pleasant experience, all the staff very helpful and would happily recommend.Special thank you to Becky who kept us up-to-date at all times and was always very helpful.
5/5
TrustpilotMiles ahead Barr none!
Miles and Barr were extremely professional when dealing with our recent house purchase. The service and communication was flawless and our agent Louise was a delight to deal with through the whole purchase. Very happy!
5/5
GoogleMiles & Barr were so help and supportive whilst we were searching for a suitable property for a close friend with disability's. Five stars go to Charlotte !
Dear Steve, Thank you for taking the time to share your positive experience with Charlotte and Miles and Barr, it is great to hear and she is very pleased that you have left her a 5 star review. Thanks again. Kind Regards, Dan Woodward - Branch Manager.
5/5
TrustpilotSales Progressor Suzanne was brilliant!
The sales progressor Suzanne Bearden was the best part of my experience with Miles and Barr. She was super helpful and professional, as well as proactive and timely in responding to questions and giving updates.
5/5
TrustpilotFantastic Support from Jenny Harmes
We received excellent support from Jenny Harmes in finding our new home. We were feeling disappointed when an original letting agreement fell through, and Jenny went above and beyond to negotiate with a different landlord in order to secure a house that we are extremely excited to move into. We cannot thank her enough for her help!
5/5
TrustpilotAn Excellent and Professional Service
When I arrived at the property, Max Squires was waiting for me to arrive. His prompt arrival and calm approach immediately put me at ease. His approach was helpful, he answered questions fully and he gave me the space I needed to view without being pushy or intrusive.
5/5
TrustpilotVery good communication
Miles and Barr have been consistently communicative and reassuring during my experience of purchasing my first property. Thank you especially to Phil, who has been knowledgeable of the area and helpful throughout the process of initially viewing the property, and conducting further visits.
5/5
GoogleDealt with Charlotte (@milesandbarr Broadstairs) who both sold, and secured my new property. I found her professional, pro-active, polite and kept me fully informed during the process.
Dear Lyndon, thank you for leaving such a positive review, it has made Charlottes day to not only read your comments but most of all to be able to assist you in securing a property in Broadstairs. Kind Regards Dan Woodward - Branch Manager
1/5
GooglePoor communication which result in the property which I liked to be lost... So dissapointed !
Good afternoon Cristian, I am sorry to hear of your recent review for our office in Broadstairs, I have … More
5/5
TrustpilotLouise Daly
Miles and Barr remained professional and helpful throughout the selling process and Louise Daly has been in contact constantly updating me on progress and has always been on hand to answer any questions.
5/5
GoogleGreat viewing with Phil again, always very friendly and helpful
Many thanks for your lovely review! It’s fantastic to hear that you’ve had another great experience with Phil. His friendly and helpful approach really does make a difference, and we’re so pleased it’s come across in your viewings. … More
5/5
TrustpilotDebbie Mead from Miles & Barr has been…
Debbie Mead from Miles & Barr has been truly excellent with our Mum's selling of house. Great communication, great follow ups, great ownership and professional throughout the long process.
5/5
TrustpilotLouise Daly
Thank you, Louise! Your gentle and effective guidance has been fundamental in my reaching and crossing the many milestones of scary first time buyership! Without Louise’s cheerful reassurance and depth of knowledge to guide me through each step, I would have succumbed to decision-making paralysis and declared it all too stressful. But always I was able to find guidance from Louise, restore my confidence and keep on going. I enjoyed and benefited greatly from Louise’s honesty and genuine caring nature. I’ll be ever appreciative that in Louise I had a Sales Progressor I could trust implicitly. Thanks again Louise, it’s been a pleasure working with you!
5/5
GoogleGreat experience viewing some preperties with Phil. No rush personal service. Thanks.
Hello, thank you for such a great five star review, its made Phil's day to hear of your positive experience. Many thanks - Dan
5/5
TrustpilotSales Progressors an Essential Extra Layer
Miles and Barr explained my options very clearly, they had good rationale for the valuation that was made and advised me on how to progress the marketing. Their approach worked well, I don't feel I lost touch with them at any time. The member of staff who liaised between the conveyancers, the buyers and me, once an offer was accepted, was absolutely exceptional in pushing the sale forward and I'm not sure how long it might have taken without her.
5/5
TrustpilotHelpful Service.
The selling process can be long and stressful at times but it was good to have an agent who was switched on and involved in the whole chain feeding information along and reassuring me at the most crucial time.Lisa Cook offered professional and friendly support at a crucial point of my sale and purchase.Moving can be challenging but if you have the support and up to date information regarding your chain the process can proceed in a better way for everyone. Thank you !
5/5
TrustpilotAnna was great throughout the whole…
Anna was great throughout the whole process. My partner and I were looking for our first home together and we’re moving out from our parents’ home and she was so patient and understanding. Molly was also great and explained everything fully without being patronising. We’re so grateful for both of them.
5/5
TrustpilotGreat experience
Louise was amazing from start to finish … she made the whole process of moving easy & explained everything along the way. The process definitely happened quicker because of her too!
5/5
TrustpilotScarlett Gold - Kind, Approachable, Helpful and Informative
I would like to say how amazing Scarlett Gold at Miles and Barr Sandwich has been. The customer service offered was far and beyond. Scarlett was kind, approachable, helpful and informative. Honestly went far and beyond. If needing to find a property to rent and need a point of contact i would highly recommend speaking with Scarlett.
5/5
TrustpilotA personal touch in helping us sell our house
I have just sold my house through Miles & Barr, every step of the way Donna Bogard kept us inform to what was going on, even going as far to get intouch with solicitors to hurry them along a little, really friendly and a pleasure to have them sell our house and would highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send Miles and Barr a message.
Yes. Miles and Barr won Trusted Agent in The Trusted Agent 2026 awards.
