Every review we hold for the Bristol office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFantastic solicitors for property purchase
We had a great experience with Ocean Property Lawyers. They do convenancing for all properties, not just those sold by their estate agent. The price was competitive and good value for the service we received.Our solicitor was Karen who was fantastic from start to finish. She went out of her way to ensure the process went smoothly, in spite of a major blunder by our mortgage advisor. I think it's safe to say we wouldn't have managed to complete on time without her support.The assistant team were also responsive throughout (special shout out to Emily) and it was always easy to get hold of someone with any questions.I would highly recommend Karen and the Ocean team to anyone purchasing a property!
Robin · 15 December 2023
★★★★★ 5/5
TrustpilotDecember move in time for Christmas
All the team were super helpful and supportive . They did an amazing job with the marketing and arranged for 23 viewings over a weekend of which ten put in offers.There were a few set backs along the way but the advice offered was very helpful. Special shoutout to Julie the move manager for all the reassurance and support.
Kim · 18 December 2024
★★★★★ 5/5
TrustpilotHighly recommend Ocean!
Before putting our house on the market we invited 3 Estate Agents to give valuations and discuss their terms of business. We chose Ocean because we liked Clare’s easy and clear communication and felt the valuation was realistic. Ocean were excellent throughout the whole process, particularly when there were numerous hitches further down in the chain causing unexpected delays. They kept us informed very regularly and were proactive in dealing with buyers solicitors and agents. The service felt personal, professional and supportive and they achieved a good price for us despite a fluctuating market. We would have no hesitation in using Ocean again and recommending them to others. Particular thanks to Jenny for her ongoing communication with regular email and telephone updates and advice.
Maire · 26 November 2023
★★★★★ 5/5
TrustpilotOceans kept me fully up to date.
MR · 21 May 2026
★★★★★ 5/5
TrustpilotI was helped by Charles for me to get a…
I was helped by Charles for me to get a house l am currently living in from the first day l decided to rent it. I viewed the house mid August and Charles was my guide all the way through l got the keys. He was patient with me as the journey unfolded.He would give me feedback all the way .He was very helpful, I would not hesitate to refer to anyone.The whole team is just awesome and I am very grateful
Vee · 21 November 2023
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Ashleigh Westcott-Egan was very professional and dealt with every query quickly and professionally. She was a joy to work with. Very lovely young lady who returned every concern with answer and reassurance. She was on the ball with everything and made the whole experience so much easier knowing I had her a email or phone call away. They are very lucky to have her. Definitely recommend them.
Marion · 14 April 2024
★★★★★ 5/5
TrustpilotIncredibly helpful and friendly
Our experience with Ocean Letting and Management has been great. William Jenkins has been handling our viewings and applications and has been incredibly helpful and friendly throughout the process. He has responded to our questions very quickly through both email and phone, and has kept us frequently updated whilst we waited for things to progress. The process has been very professional and straightforward and we would thoroughly recommend.
Tania · 3 July 2024
★★★★★ 5/5
TrustpilotGreat service so far!
Although I've only just started the process with Ocean Estate both Tommy and Will have been really friendly and genuinely seem happy to help me with any queries I have. Everything is resolved in a timely fashion with no hesitation and unlike other Estate/Lettings agents I've worked with, they seem like they actually want to provide a good service to their customers rather than using the market to stiff-arm tenants into agreements that suit them.
Tyler · 20 February 2024
★★★★★ 4/5
TrustpilotPersonable, professional and delivery focussed
Steve and team were incredibly proactive in marketing the sale of my property, going above and beyond as I was trying to secure my onwards purchase - ecaluation on a Friday, photographer on the Monday and live on Rightmove on the Tuesday. The sales brochure and photographs were excellent. Ocean secured several offers on my property, with offer accepted 3 days after listing - working at an incredible pace. Perhaps most importantly, securing a very good price. Really personable and friendly team. Steve has always been very happy to help and provide advice on my onwards purchase, often out of hours - which has been much appreciated. Even better ifs for me, would be enhanced clarification of buyers positions; smoother handling of offers (such that it reduces the pressure on the seller) and a more proactive approach to the management of the end to end sale (as was adopted at onboarding/listing). Thanks very much for all of your hard work. Sebastian
Sebastian · 31 October 2023
★★★★★ 5/5
GoogleJemima and James were brilliant with our move. Great communication throughout and a friendly bunch. The smoothest transition in moving out we have ever had and couldn’t recommend the service more! Thank you!
Katie · 1 October 2025
★★★★★ 5/5
GoogleJemima was so helpful in my search for accommodation.
She kept updating me on what was taking place
Lovely to have worked with her
Caroline · 24 December 2025
★★★★★ 5/5
TrustpilotGreat company to work with!
Great company to work with, they made what would have otherwise been a stressful time finding a new property within Bristol so much easier. I would also like to personally thank Lily for her help during the viewings period and being super speedy with her email responses. I will 100% be going back to Oceans Estate Agents in the future to help with any potential future moves. Thanks again!
Harry · 11 June 2024
★★★★★ 5/5
GoogleI've had a great experience with Ocean so far, everything has been smooth and well-communicated. Jemima has been especially helpful throughout the process: responsive, clear, and genuinely supportive. Couldn't have asked for a better point of contact!
Eric · 9 August 2025
★★★★★ 5/5
GoogleMoved into my flat about a month ago after being shown round by Megan. Being new to the area, she had great knowledge of the surroundings and presented the property in a very professional manner. I accepted the offer the flat and Jemima and James made the admin/paper work process very easy and informed me of all the information I needed to provide. I cannot speak highly enough of Ocean Lettings and the team, they answered all my questions promptly and were very competent and efficient. Thank you guys!
Rc_digital · 25 October 2023
★★★★★ 4/5
TrustpilotFabulous
Thank you Tommy for making our relocation back to Bristol as easy as possible. A relaxed and friendly manner, made us feel comfortable and avoid all the stress that comes with flat hunting!Tommy had even offered us alternative properties, after getting to know us and what our budget/ideal flat would be.Quick communication and ensuring myself and my partner are in the loop has made this a painless process :). Thank you Tommy!
Liz · 15 April 2024
★★★★★ 5/5
TrustpilotThe conveyancing team at Ocean were…
The conveyancing team at Ocean were great people to deal with in the sale of my Flat , any contact I made and emails sent were answered swiftly by the team .Very professional from start to finish.We had a delay because of the buyers solicitor not being responsive enough but the pressure was kept on by the team at Ocean and we got the sale done . If not a little longer than expected because of the buyers side .I highly recommend Ocean Property Lawyers .There are many Conveyancing Lawyers out there that frankly do not respond at all to emails for days even weeks .Ocean is not one of them and I recommend them highly .Contact is key and Ocean kept up contact at all times Thank you to Lily , Tom ,Jenny and the team .
MR · 23 October 2023
★★★★★ 5/5
TrustpilotGreat mortgage advising and soliciting services
We worked with Ocean as both our mortgage advisors (with Simon Lack) and solicitors (with Ashleigh WE). Both were extremely helpful throughout our home buying process and kept us informed at all times. It was excellent being able to ask questions and have them answered in a timely manner. As first time buyers, we were very happy to have this extra help.We definitely recommend ocean for these services. A huge thank you to the team.
Amanda · 11 February 2024
★★★★★ 5/5
TrustpilotVery impressed with the knowledge and…
Very impressed with the knowledge and guidance shared when putting our house on the market. House was extremely well marketed and sold within the first weekend of viewing. Our initial search criteria was very specific and we struggled to find what we were looking for. We had a change in heart and wanted to look at a project. Joe was amazing. Got us in to view the house within 24 hours and our offer accepted within the week. The team were so supportive throughout the process. Highly recommended and will use again (no rush mind to move any time soon as we have purchased our dream forever home)
Caroline · 20 October 2023
★★★★★ 5/5
TrustpilotWe recently let a property through ocean
We recently let a property through ocean and could not be happier with the process and end result! Everything was smooth and we were frequently checked in on to make sure we were up to date on the process! I’d like to give a special shoutout to Jemima and James who were both incredibly kind and professional and helped up find the right property for us!
Kate · 29 July 2024
★★★★★ 5/5
TrustpilotClaire was really friendly
Claire was really friendly, followed up promptly and covered everything I needed to know.
Mike · 14 March 2026
★★★★★ 5/5
TrustpilotOceans were amazing.
Anon · 5 June 2026
★★★★★ 1/5
TrustpilotAVOID!!! AVOID!!! AVOID!!!!
Absolutely unprofessional, disrespectful and rude. If you want to sell your house use them as last option, please find in the review below why. I have sold my house with them couple of weeks ago (07/08/2024). Firstly they have never placed sign in front to show that the house is for sale, most likely thats why i had just 3 viewings for the first few weeks and two of them were the same family. Then the sales agent has blocked my email so i wasn`t able to send him emails ?!? After that when me and the buyer have agreed with the offer the offer looks like the so called "price negotiator” have said to the buyer that my furnitures are included in the price in case that i have clearly stated to her that we can discuss with the buyer separate price for the furnitures if he wants them. I have found out that 3 months later when the solicitors asked me which furnitures are included so i have been forced to sell my house with the furnitures because the “price negotiator said so"!!! I have been asked from them to provide evaluation which is valid for 3 months and they didn`t managed to get everything done in those 3 months period and at the end they has blackmailed me to move out from the house in 24h or i need to do (pay) a new evaluation!!! Their moving manager has sent me an email (on 12/07/2024) saying that everything is ready and they are coming to me with suggestion for completition date (24/07/2024) which “will give enough time to the solicitors to finalise the documents" and after that they have failed to meet the date which they have suggested to me. As a result i had to pay mortgage for one more month, council tax and “more enquiries” which accidentally popped up!!! And all of this is in case that me and the buyer were using them as our solicitors, so you can imagine what kind of communication they have got between themselves… After the sale i have asked them for the branch manager to contact me, so i can discuss the above with him/her, instead they have started to passing me between themselves. Thats mean that there is nobody to take responsibilities of what they are doing… Absolutely rude and disgusting behaviour by their unprofessional staff.To summarize, i have chosen them because they have offered lower commission than the other agencies and at the end of the day is my fault that i have chosen them, but when i calculated everything i have payed more money than i had to pay with another normal and professional agency... I hope my experience will prevent someone else to end in the same situation like me… The most polite thing what i can say is that this is not a good and reliable agency, use it as a last option if you have unlimited time and money to sell your property
Mr · 24 August 2024
Agent replied · 24 October 2024
Thank you for your comments. Your review is in contrast to the many positive reviews for our experienced and committed team at Ocean, Bradley Stoke. Additionally, we find your comments puzzling for several reasons.Regarding the initial slow progress, you chose to list the property at a price higher than our recommended valuation. Our suggested asking prices are based on the most recent local sales evidence and the unique features of each property. As the local market leader, we have multiple comparable sales prices to determine the optimal asking price. Once the price was reduced, activity increased, and we successfully agreed a selling price.Regarding the email issue, we did not block your emails. We take great exception to this insinuation. It appears there was a filter via your email service that blocked our messages. You may recall that we spent time with you in person at our office, trying to resolve this issue by sending emails while you were present, demonstrating that emails were blocked by your server.Regarding the furniture items, when we first met, you mentioned you were leaving the country and needed to sell the house with all of the furniture included if possible, which we accomplished for you. This was discussed in detail and agreed upon when the offer was presented. Furthermore, this was confirmed in writing on the 'Memorandum of Sale' and subsequent conveyancing documentation.Regarding communications with the office following the sale completion, you requested to speak with the Branch Manager. As this was regarding a sale, Stefano, the Associate Sales Director, called you personally, but you refused to speak with him. Liam, the Assistant Manager, also called, and you declined to speak with him. You were also provided with the conveyancing contacts so that you could discuss all matters with the appropriate persons.We regret that you have left a 1-star review, however we refute your claims in this instance.Regards, Ocean
★★★★★ 5/5
TrustpilotAshleigh & Simon were brilliant!
Ashleigh Westcott-Egan and Simon Lack were brilliant!We instructed Ashleigh to deal with the conveyancing for our sale and onward purchase and she always responded to my many emails and phone calls, which i found extremely reassuring in what turned out to be a much longer process than anticipated (purely due to a separate incompetent solicitor in the chain). She was patient and calm with us and was always available for questions. She got us to a position of being able to exchange very quickly, sadly this was delayed due to another in the chain which was out of Ashleighs control.Simon sorted out mortgage for us, he was also always available for questions, sorted us out with a decent mortgage considering current circumstances and very thorough. He kept in touch throughout the whole process.We would definitely use them both again and highly recommend!!
Miss · 6 October 2023
★★★★★ 5/5
TrustpilotSale of my house in Avonmouth
Alex visited to value my property and from the start I felt confident and supported . Alex had lots of good advice and referred me to Ocean solicitor’s who were efficient and kept me fully informed special thanks to Georgia who was a friendly supportive and informative voice at the end of the phone .Thanks also to Mark who was always full of good advice . Special thanks to Tanya she worked very hard for me and was friendly professional informative and listened to me patiently when I was stressed Thank you to the whole team - amazing !!
· 4 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
