5/5
GoogleElle and the whole team are so friendly and enjoyable to deal with!
Agent replied
Thanks Joe pleasure working with you, Ellie and the BS1 HPG Team.
Trusted Agent profile · Bristol
Harbourside Property Group Bristol reviews
★★★★★
217 reviews across 2 platforms
46 College Green Bristol, BS1 5SH
Harbourside Property Group's office in Bristol, at 46 College Green Bristol, is rated 4.1 out of 5 across 217 reviews on two platforms, including 216 Google reviews rated 4.1.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Reviews
Every review we hold for the Bristol office, from every platform, shown as written. First names only.
Google1/5
GoogleExtremely poor service by Nicholas J Worlock who was extremely rude.
Agent replied
Sorry you feel this way Jay, We have no record of dealing with you on our system ? please email us at info@harboursidepropertygroup with further details if you would like us to look into anything, we are upfront, honest and professional with all clients but we can't always accomodate every request we get if its outside of our property processes or not within regulations / what works for a vendor of a property. All the best HPG BS1 team.
5/5
GoogleAmazing properties on the waterside and in the center area of Bristol. My family and I came to this company to find an apartment for my daughter to stay in for University. Very nice and friendly people work here and we have perfect live fore next year in Bristol. thank you.
5/5
GoogleHPG were professional, honest and quick to respond. Strongly recommend!PositiveResponsiveness, Professionalism
Agent replied · 21 June 2024
Thanks Richard much appreciated all the best for the rest of 2020. HPG team Bristol.
5/5
GoogleWhat a amazing team to work with, this was the first time I’ve used them and it won’t be the last. I will be recommending you to all my property friends, I felt like I was in safe hands. Thank you for all you help 👍PositiveProfessionalism
1/5
GoogleVery unprofessional service, just stay away from them...NegativeProfessionalism
Agent replied
I am really sorry to hear of your experience, this is not the level of service we aspire too or normally deliver. If you would be soo kind as to email more details on why you feel this I can investigate please email info@harboursidepropertygroup.co.uk for attention of Nick. I will then investigate and find out what went wrong how we can improve and respond to you. All the best for the rest of the year but look forward to hearing from you. Nick HPG Estate Agents
5/5
GoogleVery helpful and offered straight advice on how to rent after moving from overseas. Set up 3 viewings for me and helped me decide the best option to move forward with. Throughout the application feedback was given and the process hassle free. Nice guys and very useful indeed.
5/5
GoogleGreat service from Nick from Harbourside Property Group. Very accommodating to our requests throughout purchasing our property, always making time and effort to get things sorted & complete. Always in regular contact throughout. Would recommend for a friendly & professional service.
5/5
GoogleAs a tenant I have found them professional and very efficient. The initial tenancy fee is more expensive than most but in terms of their conduct, I cannot fault them. They manage to strike a balance between acting for the landlords and ensuring tenants are protected.
5/5
GoogleAs a tenant I have found them professional and very efficient. The initial tenancy fee is more expensive than most but in terms of their conduct, I cannot fault them. They manage to strike a balance between acting for the landlords and ensuring tenants are protected.
5/5
GoogleI rented an apartment through HPG whilst on a business contract in Bristol. Sara and the lettings team were always there to help if there were any issues with the apartment. It was helpful to have an office near the apartment.
5/5
GoogleVery good company. I come to Bristol to learn english language and need somewhere to stay for 6 months of school. Mr Alex found me perfect apartment in Eclipse tower and take care of me very professional standard. Important for me is clean luxury place.
5/5
GoogleMy experience with this agency was positive, first time that I worked with them and they are very professional.The team is friendly and helped me with all the paperwork at the beginning. I will recommend this agency and I am grateful for all the help!
5/5
GoogleUsed these guys this month when renting out my Flat for the first time. Friendly and professional and very competitive on rates etc. i was nervous at first but everything was carefully explained in detail and now \i have a new tenant moving in tomorrow!!!
5/5
GoogleWe been tenants for years with HPG . Great experience, Rob’s have been always available, also for weekend emergency work inside the property. Highly recommended
1/5
GoogleAwful customer service, he provided no help what so ever. Very unprofessional, speaking to me in a very appalling and offensive way. Please do a favour to this agency and fire the guy who is in charge of treating with your clients.
5/5
GoogleReally great Agent, helped me find the perfect apartment for my relocation to Bristol. Gave plenty of advice on the area and services available. I highly recommend this Agency if you are looking to rent or buy property in central Bristol.
5/5
GoogleVery professional service, my interaction with the group in relation to the provision of a mortgage was dealt with swiftly and efficiently. I also appreciated the friendly approach of the staff, often lacking from today's busy businesses. Would definitely use them again.
5/5
GoogleHarbourside Property Group have managed our Bristol portfolio of 8 apartments for over 5 years. They consistently achieve the best rental figures with excellent tenants. The Property Management team excel at relationship management and trouble shooting. Recommended.
5/5
The Trusted AgentHelpful and efficient
Whilst renting in Bristol for a period of 2 years I found the agent to be responsive to a couple of snags we found with the property. The handover was good and there were no issues when we departed the property
5/5
GoogleProfessional service, usually got replies fast. Walked us through the process of renting and responded to every question. The management was very fast in fixing things around the flat. Would recommend!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleMy friend and I had a really good experience with this agency. We really appreciate the promptness Alex had with everything, specially during this odd time we are currently living. Thank you so much.
5/5
GoogleI’ve been dealing with Nick in the office. I’ve found him to be professional, friendly and responsive. 10 out of 10 from me, superb estate agents !PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleReally nice, professional service from the team at HPG. They look after 4 of my city center apartments and always deliver great rents and responsible tenants! Recommend these guys highly.
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Tell us what you need and we'll put you in touch. Harbourside Property Group hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol.
