Trusted Agent profile Β· Bristol

haart Bristol reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,055 reviews across 2 platforms

755 Fishponds Road, Bristol, BS16 3UP

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haart's office in Bristol, at 755 Fishponds Road, is rated 4.7 out of 5 across 1,055 reviews on two platforms, including 1,042 Google reviews rated 4.7.

Google logo

4.7 / 5

1,042

Reviews on Google

This office

Facebook logo

3.5 / 5

13

Reviews on Facebook

Business-wide

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Reviews

Every review we hold for the Bristol office, from every platform, shown as written. First names only.

5/5

Google

Mel Drury came to my house to carry out a valuation and it was a really great experience. She explained everything very clearly to me and I was more than happy with the outcome.

Katharine Β· 14 June 2022

Agent replied

Hi Katharine, thank you for your kind review! Please let us know if there is any other help we can offer you. Haart Sales Bristol

5/5

Google

After 8 weeks on the market with 2 local agents and no interest , Haart have found us a buyer within 4 weeks ! James Hughes and the rest of the team are a group of very dedicated professional people and deserve to go far . We needed to sell quickly to secure our onward purchase and were really thinking our new house could fall through when we had no interest through local agents . James assured us that he would find a buyer and he did ! He has a very pro-active approach , a pleasant manner , and clearly enjoys his work . We are extremely happy that we put our faith in this office and will definitely personally recommend to anyone we hear of looking to sell . Well done and a big THANKYOU James !

LYNN Β· 1 October 2018

5/5

Google

Great letting agents, Thomas and his colleagues went above and beyond to get us into our new house as fast as possible; couldn't recommend them enough.

Arran Β· 3 April 2023

Agent replied Β· 30 September 2023

Hi Aaron Thank you for taking the time to leave Thomas in particular a 5* review. I'm delighted that you were happy with the service. We hope you're very happy in your new home. Kind regards Nicola Lewis - haart Lettings Bristol

5/5

Google

The flat provided by haart is great, the procedures are formal and fast. It's haart's branch manager Nicola Lewis who helps me rent the flat. She is a professional and kindness person, working on her day off in order to help me move in early carefully prepared chopsticks for I am a Chinese patiently answering my questions(I am new here with lots of question) I really appreciate Nicola's help all the way.

Ziyu Β· 11 March 2021

1/5

Google

Worst letting agency, high prices, disrespectful employees, very bad service, better off with other letting agencies.

Amer Β· 16 December 2023

Agent replied Β· 30 December 2023

Hi Amer I am sorry that you feel this way Amer. Please email me directly on Nicola.lewis@haart.co.uk so that I can personally address the concerns that you have raised. Kind regards Nicola Lewis

5/5

Google

My wife and I are truly grateful for the help that Aryan provided in finding our new home and navigating both us and the vendors through the negotiation process. We found Aryan very professional, honest and a good communicator. Would recommend him and haart estate agents.

Hooman Β· 29 July 2019

Agent replied

Mr & Mrs Safaei, I am very happy you had a great experience with me and Haart. I have to say, you have been great clients to work with and I'm very excited to accompany you with the purchase of your dream house. Aryan

5/5

Google

Haart's have been a really brilliant estate agent. My contact there Hannah Cleave, has been so helpful throughout the whole process. Firstly helping me find my first ever property to buy (when I had been searching for ages and was losing the will!) and then throughout the process of the sale. Hannah has always been very responsive and really professional but also super friendly and helpful. She has been brilliant at keeping me informed of every process, chasing solicitors and moving things along for me to ensure a smooth as possible transaction. I would definitely recommend Haart's estate agent in Fishponds and Hannah in particular.

Kirsty Β· 12 March 2018

5/5

Google

I can't find enough words to thank to Haart agency and it's employees for their great willing in helping us finding a house! The customer service is brilliant, they've started searching for a house immediately and they've made the impossible for us to move in less than 2 weeks in the new place. It has been an amazing experience to interact with Haart agents. The entire process of moving and the paper work were quick and easy and now we are the happy tenants of a wonderful house. If you're struggling with finding a place to call home, trust Haart agency, go and tell them your story. Within minutes, they will find a place for you. Thank you Haart, Nicola, Ciaran and the rest of the team in Fishponds! 🏑❀️ Haart will always be my number one agency in Bristol! Reliable, trustworthy and easy to interact with! Brilliant customer service and great employees! A big thank you to you all!

Alina Β· 12 March 2018

5/5

Google

Thomas gave excellent customer service and was very helpful with the whole process of acquiring a to let property.

Adeeb Β· 30 September 2023

Agent replied Β· 28 October 2023

Thank you so much for taking the time to leave Thomas such a lovely 5* reviews. We're delighted you're delighted! haart Lettings Bristol

5/5

Google

Katherine Cullen was wonderful and she deserves more than 10 star. Katherine Cullen was very polite helpful and was responding quickly during the sale.

Ahmet Β· 2 April 2021

5/5

Google

The viewing was great by Thomas.It was really nice.Well doneπŸ‘πŸ‘πŸ‘..He gave me good decorative tips.. …

Chika Β· 30 November 2023

Agent replied Β· 30 December 2023

Hi Chika Thank you so much for taking the time to leave Thomas such a great 5* review. It's been an absolute pleasure dealing with you throughout this process. We hope you're very happy in your new home. Kind regards Nicola Lewis Senior Lettings Manager haart Lettings Bristol

5/5

Google

Ida came over for a routine inspection and was nothing but polite and professional. She explained how maintenance worked perfectly and made the process stress free and easy. :)

Samuel Β· 11 November 2022

Agent replied

Thank you very much for your feedback. We're happy that you have received a 5* service from Ida, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management

5/5

Google

I spent a good while househunting through Haart, dealing mainly with Julia, who was by far the most pro-active, friendly and professional agent I've dealt with in Bristol. She quickly understood what I was after, and kept in regular contact with ideal and possible properties.

Martin Β· 29 July 2019

Agent replied

Dear Martin Pickering, Thank you for leaving such great and detailed feedback about your experience with haart Southville estate agents.

5/5

Google

From start to completion Haart were brilliant. A big shout out for Julia at Southville who had to put up with our telephone calls! Very professional at all times and kept us updated at all times. Guided us through the process and explained things fully.

Marcelle Β· 29 July 2019

Agent replied

Hi Marcelle, Thank you for your kind review. I hope you and Andy are settling in well to your lovely new home! It was an absolute pleasure to work with you and should you need anything else in the future please don't hesitate to get in contact. haart Southville

5/5

Google

These guys really know what their doing, Alex in particular was very helpful. They took beautiful photos of my flat and created a really good advert to sell it, I was able to achieve the asking price within a very short period of time. They kept in contact with me throughout the whole process and supported me every step of the way. I wouldn't hesitate to recommend them to anyone wishing to buy or sell a property.

Maria Β· 29 July 2019

5/5

Google

Good service by Melissa and Thomas 😊 Haart Lettings service is very easy and fast. …

Meethu Β· 18 November 2023

Agent replied Β· 25 November 2023

Thank you very much for your feedback. We're happy that you have received a 5* service from Melissa & Thomas, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management & Lettings

5/5

Google

We recently dealt with Haart and were very impressed with the friendly and professional service we received from Tom Howell. His communication was excellent and he was great to deal with. Would highly recommend!

Phil Β· 11 March 2022

Agent replied

Thank you so much for your review, we always appreciate positive feedback and glad to hear that you are happy with Tom's service. Please let us know if there is anything further we can assist you with. Kind Regards, Haart

1/5

Google

We were really let down by haart estate agents. Having travelled a great distance and having taken time away from work to view a particular property, we were disappointed that the estate agent did not show up or reply to our calls or emails as we tried to trace them. To make matters worse, we weren't informed that the property had already been letted despite us having booked a viewing.NegativeQuality

Peter Β· 22 June 2021

5/5

Google

Contacted this estate agents and spoke to Chloe Weekes who was extremely professional and helpful. Would definitely ask for her services again!

EMMA Β· 12 June 2021

5/5

Google

Many thanks to the team at Haart - especially Eva - for getting my house sale through on time. You were all very supportive and efficient - much appreciated!!

Jan Β· 12 March 2019

1/5

Google

We were really let down by haart estate agents. Having travelled a great distance and having taken time away from work to view a particular property, we were disappointed that the estate agent did not show up or reply to our calls or emails as we tried to trace them. To make matters worse, we weren't informed that the property had already been letted despite us having booked a viewing.

Peter Β· 4 June 2021

5/5

Google

Thank you George Williams from Heart! Thank you for your speedy help.. Always professional, energetic, and helpful. Excellent service, would recommend to anyone!!!

Yang Β· 11 March 2021

5/5

Google

Thomas Newson-Taylor Very friendly and helpful. Gave us some good tips on properties to rent.

Jake Β· 23 November 2023

Agent replied Β· 25 November 2023

Hi Jake We're so happy that you've taken the time to acknowledge Thomas' excellent service. Kind regards haart Lettings Bristol

5/5

Google

I was shown around three flats in the city centre by Justine, she was really great in providing a lot of information about the flats, location and Bristol in general. She was very enthusiastic about the property and very easy to ask questions to.

Izzy Β· 29 July 2019

Agent replied

Izzy, thank you very much for your kind words. It was lovely meeting you and showing you around. I hope you find a property soon. Kind regards, Justine

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