Trusted Agent profile · Bristol

haart Bristol reviews

4.7

★★★★★ Excellent

1,055 reviews across 2 platforms

755 Fishponds Road, Bristol, BS16 3UP

Part of haart, see every office.

haart's office in Bristol, at 755 Fishponds Road, is rated 4.7 out of 5 across 1,055 reviews on two platforms, including 1,042 Google reviews rated 4.7.

Google logo

4.7 / 5

1,042

Reviews on Google

This office

Facebook logo

3.5 / 5

13

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Bristol office, from every platform, shown as written. First names only.

5/5

Google

Could not have been happier with the service provided. From start to finish they were fantastic, especially Hannah and Evie, both did more than expected to achieve my sale. Thanks to the whole team at Haart.

Marilyn · 12 March 2019

5/5

Google

Our point of contact in the haart team was Nicola who was absolutely amazing start to finish. When looking at properties with other estate agents in Bristol we felt very unsupported and uneasy throughout the process. I cannot rate her desire and dedication at helping people find the right property more highly. With Nicola and other members of the haart time in your corner you cannot go wrong and finding the perfect property for you is a given!

Harrison · 11 March 2021

5/5

Google

Ciaran was 1st class from start to finish in getting our property marketed, and let. Incredibly professional yet personal and supportive throughout the whole process. Can not recommend highly enough.

Benjamin · 11 March 2021

1/5

Google

Had the worst experience trying to view a flat in Bristol, 10 days of chasing people for a viewing. No one returned my calls. No record of my calls being made, and having to give my details on every call. Then when I eventually got a viewing, got taken to the wrong flat which was way over my budget. Still haven’t heard back anyone, to see the right flat.NegativeResponsiveness, Quality

Isabel · 22 June 2022

5/5

Google

The flat provided by haart is great, the procedures are formal and fast. It's haart's branch manager Nicola Lewis who helps me rent the flat. She is a professional and kindness person, working on her day off in order to help me move in early carefully prepared chopsticks for I am a Chinese patiently answering my questions(I am new here with lots of question) I really appreciate Nicola's help all the way.PositiveResponsiveness, Quality, Professionalism, Value

Zee · 22 June 2021

4/5

Google

Great to chat with Thomas on finding the best options for me in my current situation. I feel I have more options and know best next steps moving forward. The help was much appreciated!

Yasmin · 11 November 2022

Agent replied

Hi Yasmin We're so happy that you were happy with the service that Thomas provided you. If you need anything else then please get in contact. Kind regards Nicola Lewis - haart Lettings Bristol

5/5

Google

We got an excellent support from Shannon while our radiator was broken. Much appreciated.

Sabrina · 22 April 2024

Agent replied · 21 June 2024

Thank you very much for your feedback. We're happy that you have received a 5* service from Shannon, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management

5/5

Google

I had a chat with Mel in the Whiteladies road office recently and she helped me out massively with some queries to do with my tenancy agreement. She was very friendly and welcoming! Would 10/10 recommend.

Anna · 13 August 2022

Agent replied

Thank you very much for your feedback. We're happy that you have received a 5* service from Mel, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management

5/5

Google

Nicola is just the most amazing human, and helped me find a great place in Bristol. She goes beyond expected and is always so happy and helpful. Thanks Nicola!

Robert · 11 March 2021

5/5

Google

Ellen Pedelty provided a great service - very knowledgeable, friendly and helpful.

Joe · 22 May 2024

Agent replied · 21 June 2024

Hi Joe, Thank you for leaving a 5* review for Ellen. Warm regards, haart Sales Bristol

5/5

Google

Excellent estate agency, attuned with what the client is looking for, and great with follow-up. My thanks goes to Keira Hobbin and Michael Hughes who supported me during the purchase.

Alexander · 11 March 2023

Agent replied · 30 September 2023

Dear Alexander, thank you for your kind review. If you need any help in the future, please don't hesitate to let us know. Kind regards

5/5

Google

Everyone at Haart has been super helpful with myself and my boyfriend moving. Especially big thanks to both Shannon and Pasquale who have been amazing!!

Freya · 1 August 2023

Agent replied · 30 September 2023

Thank you very much for your feedback. We're happy that you have received a 5* service from Shannon, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management

5/5

Google

I am extremely happy with the service I received from Haart. They were very professional and dealt with my house sale very quickly. They provided frequent and detailed communication and advised on all the steps associated with the sale. They have a unique marketing plan which resulted in my house being sold within a week of it being on the market. I would definitely recommend Haart and its friendly team in Fishponds. Thank you very much for the excellent service!

Shelly · 11 March 2020

5/5

Google

We sold our house through Haart recently. Not as cheap as the 'competition' but Eva at Haart was worth every penny. Outstanding service. She is decent, open, engaging, savvy and strategic. She didn't undersell our property for a quick sale, nor patronise us or pressure with a hard sell. She goes above and beyond to progress the sale and ease any stresses on both sides. Quick to communicate and respond and a joy to deal with. She is an absolute asset to the agency and I have highly recommended her to friends and others looking to sell. Without a doubt the best estate agent I have ever dealt with. I was actually sad when the sale completed as she had made the process.... dare I say it...enjoyable. Massive thumbs up from us.

DANIEL · 11 March 2020

5/5

Google

We have just had a really excellent experience selling our house with Haarts of Fishponds. Eva-Jayne especially took us through the whole process with great calmness and efficiency showing tremendous experience of the business, particularly allaying any anxieties and solving any problems that arose (and sometimes they did). She also came round personally to help with legal forms we were not always sure about - I am not aware of any other Estate Agent who would be prepared to do this. Callum too, although not as experienced, was always a friendly voice who tried to help as much as he could. We really do highly recommend them.

Martin · 11 March 2020

5/5

Google

We were having trouble with the house we had already got, to the point where we had to start looking again a month before we planned on moving. we found a house with haart and it took 2 days for us to do the work of what had taken months. One of these days even being the weekend where the lovely Nicola Lewis stayed after the office had closed to make sure we had everything we needed. She was also the one who showed us around the house, she was bubberly and lovely the whole time and made every part of the process really clear for us whilst making us laugh and feel very welcome. I would highly recommend this letting agents, as a student I have found with others to be put down and assumed we make mistakes. Not once with haart from the initial phone call i made to inquire all the way to the contracts.

Louis · 11 March 2020

5/5

Google

Absolutely great service from the team, really cant recommend them enough. After 2 months of unsuccessfully searching for a property around Bristol (we have a small dog which made it almost impossible to get a viewing), I called the Haart team about a property online. I was shown loads of compassion by the branch manger Nicola who helped arrange a viewing for us, including talking to the landlord about our pet. I was shown the property by Ciaran who was really freindly and helped us through the application process. He put our minds at ease while navigating the online system and kept us up to date throughout. Previous experience of property searching left me feeling like a product rather than a person, but Haart lettings seem to genuinely care about both their tenants and landlords and I'm extremely grateful for the service received.

Chris · 11 March 2020

5/5

Google

My son has had real issues with his landlady, being very slow to investigate a faulty boiler and carbon monoxide alarm, and refusing to carry out repairs to faulty electrics in their kitchen. Nicola, the manager at the Bristol haart was fantastic even though they only collect the rent and don't manage the property. She was full of very helpful advice and popped round after work in her own time to deliver an electric heater for the tenants. She is very approachable and tends to have a motherly attitude towards the tenants which is lovely.

Melanie · 11 March 2020

5/5

Google

I came to Haart with apprehension. Back in 2012, I had a terrible experience with them, and I swore to never deal with them again. Forward seven years later, they were the agency marketing a property we were really interested in, so I decided to ignore my prejudice. I am pleased to report that dealing with agent Callum Sully, I have been impressed by his professionalism, his promptness to respond, and his effectiveness. He is truly a credit to his profession, and to his employer. I hope this continues, and I would unconditionally vouch for his services.

Olivier · 11 March 2020

5/5

Google

Eva Lacey was great in the purchase of our first home, her knowledge throughout was a huge help and her recommendation for our mortgage advisor was great! Couldn't ask for anyone better! Thank you

Joel · 12 March 2019

5/5

Google

Atiyah, the property is lovely and a good lady showed us the property.

Cate · 22 April 2024

Agent replied · 21 June 2024

Hi Cate Thank you for taking the time to appreciate Atiyah and leave her a 5* Google review. Kind regards haart Lettings Bristol

5/5

Google

The team at Haart were very helpful in assisting me throughout the process of searching for and purchasing a property. I also received an excellent service from Simon the mortgage advisor who helped to ensure that the process was completed in a timely manner. I would recommend their services.

Nicholas · 29 July 2019

Agent replied

Dear Nicholas, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.

5/5

Google

Popped into the branch as recently moved to the area. Have to say that I was very impressed by the level of local knowledge and range of properties. Very professional and friendly service unlike some that I have been to! Still considering my options but will definitely go back.

Claire · 29 July 2019

Agent replied

Dear Claire, Thank you for taking the time to leave feedback. We are really pleased you had a good experience in branch and we look forward to seeing you soon. Amie Gazzard haart Southville

5/5

Google

Was very lovely with Thomas Newson. Explained the property well into details. Making the whole experience great

Annelti · 23 January 2024

Agent replied · 21 June 2024

Hi Annelti Thank you so much for taking the time to leave Thomas a lovely 5* Google review about the service he's given you. It's very much appreciated! Kind regards Nicola Lewis haart Lettings Bristol

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