Trusted Agent profile · Bristol, City of

Taylors Fishponds reviews in Bristol, City of

3.5

★★★★★ Good

275 reviews across 2 platforms

770 Fishponds Road Fishponds, Bristol, BS16 3UA, Bristol, City of, BS16 3UA

Taylors's office in Bristol, City of, at 770 Fishponds Road Fishponds, is rated 3.5 out of 5 across 275 reviews on two platforms, including 131 Google reviews rated 4.7.

Google logo

4.7 / 5

131

Reviews on Google

This office

Trustpilot logo

144

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

5/5

Google

Best estate agents we dealt with in Bristol when purchasing. Very professional and prompt. Ellie in particular has been great during the whole process. Highly recommendedPositiveProfessionalism

Alex · 23 October 2021

Agent replied · 22 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Jacob done really well on viewing

Gurwinder · 23 October 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Jacob - done viewing very well

Anup · 23 October 2023

Agent replied · 22 October 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Nicole,Downend branch you're simply the…

Nicole,Downend branch you're simply the best.

Boldwin · 2 April 2025

5/5

Google

We had a very professional service from the Fishponds team can’t thank them enough for making our 1st family home complete and I would highly recommend them! Thank you all once again

Raj · 24 October 2019

Agent replied · 22 October 2024

Thanks Raj for your kind words. Best wishes, Mark

5/5

Trustpilot

I really enjoyed my experience working…

I really enjoyed my experience working with Taylors! Sean and Joanna helped with all questions of interest and my daughter and I found a very comfortable home for ourselves. I recommend it🙌Best regards, Oleksandra

Александра · 8 December 2023

5/5

Google

We were very happy with our experience with Taylor’s. Ellie helped make buying our first property easy, even through a pandemic! Would highly recommend.PositiveResponsiveness, Quality, Professionalism

Harry · 23 October 2020

Agent replied · 22 October 2024

Hi Harry, Thank you for your brilliant 5* review. I will be sure to pass your comments on to the branch. Best Wishes, Amy

5/5

Google

I received great service from Taylors, the staff are all very helpful and friendly and went out of their way on multiple occasions. I can definitely recommend using them!

Annemieke · 24 October 2019

Agent replied · 22 October 2024

Thank you for your 5* review of our team and I am pleased to see that you would recommend them without hesitation. Kind regards, Emma

5/5

Trustpilot

We stay in a property which Nathaniel…

We stay in a property which Nathaniel Allibone manages with his team.

Temitope · 4 November 2024

5/5

Google

Very impressed with the level of service provided. Good feedback on all the viewings. A positive, enthusiastic & hardworking team who deserve to do well. Many thanks

Caroline · 24 October 2019

Agent replied · 22 October 2024

Thank you for your 5* review and wonderful comments! I will of course make sure your review is made known to our local team. Kind regards, Scott

1/5

Trustpilot

This letting agent will frustrate your…

This letting agent will frustrate your life, I’ve been literally sleeping outside for the past 3 days even when I have my money This is so embarrassing and disheartening I did not see this coming💔💔💔💔💔

Mercy · 27 May 2023

1/5

Trustpilot

Awful estate agents

Awful estate agents - selling a property that wasn't even available to buy led us up the garden path after we had forked out £200 for mortgage valuation and then £600 for survey. To then be told seller hasn't even given notice to tenants worst customer service no apologies avoid at all costs!

Miss · 5 December 2020

1/5

Google

Website message does not work! Or at least is limited on size but does not say that just keeps going back to same screen. Phone number has nobody answering.

David · 25 October 2013

Agent replied · 22 October 2024

I’m very sorry to hear that you have had communication problems with Taylors Fishponds. My team and I aim to provide the highest levels of customer service possible and as a regulated business we take complaints and any problems our customers experience very seriously. I would like to settle this issue and invite you to contact me to see if your complaint can be resolved. Please contact me or any of the staff at 01173226026 and we will deal with your problem personally. Branch Manager

5/5

Google

Could not have done more to get our house sale through. 11 out of 10!PositiveResponsiveness, Professionalism

Trevor · 23 October 2021

Agent replied · 22 October 2024

Thank you for your great 5* review.

2/5

Trustpilot

Couldnt care less ! I have used this company,as a landlord…

I've used this company,as a landlord for around 15 years.

M · 11 October 2024

4/5

Trustpilot

The all staff at the branch was helpful…

The all staff at the branch was helpful and prompt in their actions. Welcoming in the office and good telephone etiquette.

Mr · 26 March 2024

1/5

Trustpilot

Scammers

Still have not gotten my deposit after requesting it more than a month ago - these people are disgusting scammers

Kimberley · 26 March 2024

5/5

Trustpilot

The agents were always available and so…

The agents were always available and so helpful. They made selling a house so easy and smooth. Can't fault this experience.

Emma · 15 February 2024

5/5

Google

We bought a house through Taylors and received great service from Ellie throughout.

Ben · 23 October 2021

Agent replied · 22 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Had the pleasure of dealing with Madeleine for our viewing and she was incredibly informative and professional. The team are a pleasure to deal with.

O · 23 October 2023

1/5

Trustpilot

Dreadful experience of using them for a…

Dreadful experience of using them for a rental. They dont care for the Landlord and so avoid this company at all cost.

Jennie · 19 October 2023

5/5

Google

The staff were very friendly and helpful. Kept me up to date with everything going on.

Jackie · 24 October 2019

Agent replied · 22 October 2024

Hi Jackie, thank you for your fantastic 5* review of our dedicated team, it is great to read that the staff were very friendly, helpful and kept you up to date along the way. Best wishes, Emma

5/5

Google

excellent service by Ross and Ellie. Would recommend.

Le · 23 October 2021

Agent replied · 22 October 2024

Thank you for your brilliant 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Thoroughly professional. Excellent service. Well done Ross and Abbie - would recommend and use again.

Joy · 24 October 2019

Agent replied · 22 October 2024

Thank you Joy for your kind comments and 5* review. I'm pleased to hear that you would recommend Ross and the team. All the best, Mike.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Taylors's Google reviews
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