Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you to David and his colleagues who were professional from start to finish in selling our house. They were particularly good when understanding it's unique historical features, leading to successful viewings. The whole process was excellently managed throughout including good communication between all parties. We are very grateful to Savills for their guidance through the whole process and making the sale so easy for us.PositiveResponsiveness, Quality, Professionalism
Helen · 26 October 2021
Agent replied · 25 October 2024
Thank you for your review and for your your kind words, we really appreciate the endorsement.
★★★★★ 5/5
TrustpilotHave lived a property that Savills have…
Have lived at a property that Savills have managed for the past 8 years and my property manager Danielle has been wonderful with helping me with any issues that have occurred or came up and were handled super professionally
David · 14 May 2024
Agent replied · 22 October 2024
Thank you for taking the time to review our service, David - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 5/5
TrustpilotTami is the best property manager
Tami Falzon at Savills is the best property manager. Living in the other side of the UK, it is incredibly important to have someone that I can trust to ensure my property is well looked after. Tami is super responsive to myself and tenants queries, always showing a great level of care and professionalism. Consistently going over and above is the norm, proactive and follows up without any prompting and provides invaluable support and advice.
Sellina · 23 February 2024
★★★★★ 5/5
TrustpilotBoth Emily Robertson and Rosie McCarthy…
Both Emily Robertson and Rosie McCarthy put themselves out and made themselves available to show suitable buyers round my house. They were super helpful and very professional at all times. I am delighted with the outcome and sale of my house.
Sarah · 19 December 2025
Agent replied · 23 December 2025
We really appreciate your kind feedback, Sarah. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotTerence Lane was a game changer!
Terence Lane was a game changer!My client was having difficulties getting a toilet and the subsequent damage from the toilet repaired. A series of unprepared contractors arrives wasting her time and theirs. When reaching out to Savills to express her frustration, Terence stepped in and thoroughly addressed the concerns, made the necessary calls, monitored the progress and ultimately ensured that the project was brought to completion! We were so please to have all of the support Terence provided!
Jenifer · 14 December 2023
★★★★★ 5/5
TrustpilotA pleasure to deal with
Savills were invaluable in selling my house. Importantly, they were the only estate agent who gave me a realistic selling price. They produced a brochure of the property which was so impressive that it attracted a great deal interest from potential purchasers and wasted no time in putting it on Rightmove. They advised me on interior decoration that was needed and which was letting the house down, and this made a world of difference. They kept me informed at all times of comments that potential purchasers were making, and advised me promptly of all offers made. They also guided me on my response to offers which was both fair to the buyer and to the seller. They are a great team, they are friendly, very helpful, honest and respectful and have enabled me to move on with my life. I would thoroughly recommend them.
Tara · 8 September 2024
Agent replied · 22 October 2024
Thank you, Tara, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 5/5
GoogleFrom a buyers perspective, Savills were very professional, friendly and approachable. The buying process was smooth and stress-free. Richard was knowledgeable about the property, and he kept us fully informed of developments throughout the process. Savills were great at helping us liaise and negotiate with their client. Would definitely consider using Savills to sell my house next time.PositiveResponsiveness, Quality, Professionalism
Matthew · 26 October 2022
Agent replied · 25 October 2024
Thank you for your kind review. we really appreciate the positive feedback and sentiment.
★★★★★ 5/5
GoogleI've just bought my first property and Isabella from the Clifton office was absolutely fantastic from the first viewing right through to completion day. Thank you for making the experience so enjoyable and ensuring everything ran smoothly.
Anna · 19 January 2026
Agent replied · 22 January 2026
We are so pleased to hear Bella performed above and beyond, it's always gratifying to hear from a satisfied cleint and with such a glowing endorsement.
★★★★★ 5/5
TrustpilotExcellent house selling experience
Caroline and her team have been exemplary from the start. We felt confident that they really knew our local area and how best to market our house. This was confirmed when we had a good stream of viewings, despite the uncertain climate of the market. We didn’t have to wait long for offers and a good buyer.Savills and Caroline have made the process of selling the house as stress-free as possible, which we have really appreciated. They’ve truly gone above and beyond to make our sale happen smoothly and swiftly. Many thanks, Caroline and team!
Lucinda · 16 October 2023
★★★★★ 5/5
TrustpilotProfessional & Helpful, Thankyou !!
Savills is very professional, thorough with the documentations and help you with every steps of your move in/out.They have always responded on my queries/reported issues with prompt reply and solutions.I have been with Savills from last 4 years and My entire process of move in/out was really smooth.Property manager assigned to me were really helpful and always resolved all my queries and concern. I would like to call out their names - Gud Young & Cato Ng for helping me throughout my tenancy.Special Thanks to Cato Ng for all your help and support.Thankyou.
Praveen · 12 October 2023
★★★★★ 5/5
GoogleSholto Thompson was wonderful to deal with for the sale of our Clifton flat. He was extremely professional throughout and kept us updated on a regular basis. His communication skills are excellent and he is a lovely person to deal with. He ensured a great price on our flat for which we are very grateful. Thank you Sholto and Savills - five star service!PositiveResponsiveness, Quality, Professionalism, Value
Nicki · 26 October 2021
Agent replied · 25 October 2024
Thank you so much for your lovely review, we really appreciate the positive feedback.
★★★★★ 5/5
GoogleWe received an exceptional level of service from Savills, Clifton from the beginning to end of the sale. The staff, particularly Sholto Thompson, were extremely professional and honest throughout the process. They were helpful, communicated effectively and provided clear guidance. As a result the process of our sale was stress free and went without any hitches. I would highly recommend Savills to anyone considering selling their property.PositiveProfessionalism
Stephanie · 26 October 2021
Agent replied · 25 October 2024
Thank you for your lovely review, I'm so pleased that Sholto and Savills performed so well for you during the transaction. We really appreciate you taking the trouble to endorse us.
★★★★★ 1/5
TrustpilotDoesn't care about tenants only money
Do NOT EVER use this letting agency. They were terrible to deal with, slow and incompetent. Annabel and Maicy were unhelpful at best. They gave us wrong amounts due, wrong bank details and a wrong address to the property. Moreover, they rented us a unit that is an absolute DUMP and a biohazard. There is MOLD everywhere. Everything is broken. Now they are holding us to a lease for a property that is not fit for tenancy. RUN!!! Use any other agency but Savills. They are a fraud and a joke.
The · 11 October 2023
★★★★★ 5/5
GoogleA well deserved 5 stars for the Savills team for the great service they provided us over the last 4 years.
Starting with Sam guiding us on the rental to expect, finding the right tenants without advertising the property and getting everything concluded in a few days.
Amazing Jane for managing the property for 4 years, ensuring everything got attended to professionally and on time - keeping the tenants happy and giving us peace of mind that our home was being looked after.
Bethany and others who just ensured all paperwork, legal stuff got taken care of correctly and on time.
The Savills team surpassed our expectations, a big Thank You and I am sure they will continue to do well.
Sohail · 26 August 2024
Agent replied · 25 October 2024
A lovely endorsement for the Lettings Division, we really appreciate the feedback, thank you.
★★★★★ 5/5
TrustpilotExceptional Service from Cato Ng
I had the pleasure of working with Cato Ng during my tenancy, and I can't speak highly enough of the service he provided. Cato was always prompt in his responses, courteous, and genuinely seemed to have my best interests in mind. It's not often you come across a property agent who goes above and beyond to ensure a smooth experience, but Cato certainly does. His professionalism, combined with his attention to detail, made the entire process seamless. I would wholeheartedly recommend him to anyone looking for a reliable and dedicated property manager. Thank you, Cato, for all your assistance!
KC · 4 October 2023
★★★★★ 1/5
TrustpilotI had no issue with them for 11 years…
I had no issue with them for 11 years of renting. So sadly, at the end they did ghost and kept my deposit without explanation.
Rick · 23 April 2026
Agent replied · 23 May 2026
Thank you for taking the time to leave this review. We’re genuinely sorry to hear that your experience at the end of your tenancy was disappointing, especially after such a long period of renting with no prior issues.
We would very much like the opportunity to review this situation and address any misunderstandings. Please contact us directly via email to socialmedia@savills.com so we can investigate.
★★★★★ 5/5
GoogleOutstanding and professional service provided by Savills selling our Bristol house. I'd specifically like to send huge thanks to David Wild whose experience, calm demeanour at stressful times, honesty and realism has guided us through a complex sale. I cannot recommend both David and Savills highly enough.
Nick · 26 October 2023
Agent replied · 25 October 2024
Great review, thank you so much for the kind words and endorsement of David and Savills. We are so pleased that you had such a good experience.
★★★★★ 5/5
TrustpilotSavills has once again come to my…
Savills has once again come to my rescue when I had a serious problem with leak in my apartment. Thank you Tami Fazon for helping me out in solving this matter in a speedy and professional way!
Monica · 23 May 2024
Agent replied · 22 October 2024
Thank you for your kind words and for taking the time to post a review, Monica. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
TrustpilotFourth Time’s the Charm
Please note that this 5-star review relates to our current property manager, Tami Falzon, only, as opposed to the disgustingly poor customer service we have experienced with Savills otherwise. After three incompetent predecessors (each of whom quit Savills after three-month stints without us tenants being alerted), Tami has been refreshingly communicative, reassuring and proactive. Her quick response time, regular updates on outstanding issues, positive attitude and no-nonsense approach in liaising with our building’s management company have been massively appreciated, not the least because we can finally trust a Savill’s representative to action things within a remotely acceptable timeframe. Thank you for all of your hard work Tami!
Kristina · 26 September 2023
★★★★★ 5/5
Trustpilotoutstanding service, care and support
The team at Savills, specifically Victoria and Cameron , have been exceptional in their assistance with the sale of my Mother’s house. From the first reassuring meeting, where my Mother was greeted with kindness, respect, to the final exchange date, Victoria and Cameron have been professional and personable throughout. We have been kept completely up to date with viewings, feedback and more latterly, the final moving details. Phone calls or email concerns have been answered immediately and my Mother has been able to feel completely confident that she has chosen outstanding agents. In fact, it would be fair to say that whilst not the normal comment from an 86 year old, she told me she would happily adopt Victoria and Cameron!As an over seas daughter, it is impossible to thank, or praise Victoria and Cameron enough, for all their attention to my mother’s sale and for the frequent emails and phone calls to me too.Savills are, quite simply, head and shoulders above the rest.
Christopher · 26 September 2023
★★★★★ 5/5
TrustpilotExceptional support
Luke has been an exceptional lettings negotiator since the first day we enquired for our property. Despite our busy schedules, Luke was very patient with us and supported our letting journey from start to finish with incredible energy and professionalism. The transition from enquiry to moving in was very smooth and we are extremely pleased with the service we have received by Luke overall. Thank you so much!
Polina · 13 June 2021
Agent replied · 22 October 2024
Hi Polina, it was our pleasure! And thanks for the review.Regards,Luke
★★★★★ 5/5
TrustpilotGreat Experience with Roshni Jethwa
We have had a great experience with our property manager, Roshni Jethwa over the past few years. She has been very helpful, responsive, and professional throughout.
Ihsan · 10 April 2026
Agent replied · 23 May 2026
Thank you for taking the time to review our service, Ihsan - feedback is always incredibly helpful. I’m delighted that we continue to meet your expectations.
★★★★★ 5/5
TrustpilotSavills Carlisle
Savills CarlisleWe rented a bungalow from Savills Carlisle and the service was fantastic. Judith was amazing, from first meeting her at the viewing she guided us through the whole renting process. She is very friendly and easy to deal with. Nothing was too much trouble and emails were answered straight away. Could not recommend them highly enough and if we ever needed to rent in the future Judith and Savills would be my first call.
Michelle · 10 January 2024
★★★★★ 5/5
TrustpilotAlexa was brilliant from the outset!
Alexa was brilliant from the outset!Not only did she make time over a weekend to show us properties, she was available right thru the process of entering in to the lease & was also always on hand to answer further questions & re-attend the property on more than 1 occasion so that we could solve issues about sizes & our needs once we got the keys.A HUGE Thank You Alexa!Cheers Ben & Lisa
Benedict · 21 January 2020
Agent replied · 22 October 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
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