Ocean Westbury on Trym reviews in Bristol, City of

★★★★★ 5/5

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I recently had the pleasure of working…

I recently had the pleasure of working with Luigi for my remortgage, and I must say it was a fantastic experience. From the beginning to the end of the process, Luigi provided top-notch service. His advice was invaluable, and he guided me through every step with expertise. The entire process was smooth, thanks to Luigi's efficient and proactive approach. I highly recommend Luigi for anyone seeking a reliable and knowledgeable professional in the remortgage industry.

Consumer · 29 November 2023

★★★★★ 5/5

Trustpilot

Best estate agents in Bristol

From start to finish the guys at Ocean were amazing I saw several properties in the area before making a choice and Mark was incredible, so knowledgeable about the area, the market and the property it’s self he understood my budget and wish list and found properties to suit! When I found a house I loved and had my offer accepted Tanya the move manager kept me well informed at every point, and was very understanding of the stress of buying a house and took away so much of it. They both get 20/10 in my book!

Glen · 25 July 2023

★★★★★ 5/5

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Ocean Estate Agents were flawless from…

Ocean Estate Agents were flawless from start to finish. We’ve moved before but this was another level and we were quite out of our depth but they were so calm, friendly and efficient it was always a reassuring phonecall to them which we are incredibly grateful for. Also, it’s a real asset to a company when the whole team are great and communicate so well I’m house. we spoke to Liz quite regularly and she was amazing, nothing was too much and she again, was so efficient. Equally when she was off Lisa picked up where she had left off and was always up to date. Joseph was also amazing and attentive, we can’t thank him enough for being so flexible when it came to us viewing our new home multiple times (and this was a lot of visits - bless him!).We would highly recommend Oceans to all our friends and family and owe a massive thank you to them all for being a huge contributor to sealing the deal on our forever home.

Hannah · 25 July 2023

★★★★★ 4/5

Trustpilot

The team were helpful and quick process

The team were helpful and the buying process went very quickly and smoothly. Ashleigh in particularly was really really good, very responsive and clear and her friendly tone of voice was really appreciated. We also arranged the mortgage through the financial services part of Ocean, and Luigi was amazing, and got us a great deal, fantastic service. One minor suggestion on the conveyancing is that it would have been good to get a few more status updates on the online tracker but I think that might just be normal. Overall very happy with the experience.

Bethany · 20 July 2023

★★★★★ 5/5

Trustpilot

Thank you Ocean

This is the second time we have used Ocean Estate Agents to sell and purchase a property. All thanks to Steve Clarke and Melissa Bell in the Ocean Westbury on Trym Estate Agents office, Tim their Photographer, Richard Jarrett from Ocean Financial Services and Hollie and Jasmine from Ocean Property Lawyers who all worked seamlessly as a team to advise us on and help us move home. Please pass our thanks to the above and all of their support teams. Hopefully we will stay settled for many years to come but should we need, we will definitely be back in contact. Thanks again Ocean !!

Tim · 14 July 2023

★★★★★ 5/5

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Ocean Lettings & Management Property is…

Ocean Lettings & Management Property is a top notch in delivering services to their clients, it took just few weeks to get our new home settled. I will always choose them over and over again. Kudos to Jack Evans for an excellent and incredible assistance throughout our search and documentation, he’s very professional with his work .

Ernest · 23 October 2024

★★★★★ 5/5

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We have a great experience using Ocean…

We have a great experience using Ocean estate agents to sell our property. Stefano is 1st class and always on hand for support and guidance. We were kept informed at all times and we would truly recommend. Our property was on the market for only 1 week before being sold with our property having multiple viewings on a single day. This allowed for us to plan to be out for that day and give the viewing public the chance to see the property in full. We liked to thank Stefano and the team for a job well done.

Jason · 4 July 2023

★★★★★ 2/5

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Too many errors to give 5* unfortunately.

Although previous experiences using Ocean have been good, unfortunately our recent purchase has been a lengthy process with a number of errors and several requests for clarification. The legal team were very helpful when communicating by telephone but we found the email system frustrating with many emails saying “out of the office until…..”. There were several members of the team dealing with our purchase which meant the whole process felt rather “messy”.

D · 16 January 2024

★★★★★ 5/5

Trustpilot

Great experience selling via Ocean Westbury on Trym

I have had a very positive experience with Ocean Westbury on Trym branch selling my house. From initial valuation to completion, the team has been fantastic. Special thanks to Steve and Mike for holding the viewings and Melissa for managing the sale process. The pictures on the ad were excellent and they managed to find me buyers very quickly in a difficult market. All done for very competitive price. Highly recommended.

Yigitcan · 29 January 2024

★★★★★ 5/5

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I am a first time buyer and did several…

I am a first time buyer and did several property viewings through Ocean. My sales negotiator Oliver Kieran was professional, friendly, and highly communicative every step of the way. I ended up making an offer on one of the properties, which has been accepted, and am now proceeding forward with the purchase! I’m absolutely delighted as the place is beautiful and Oliver got me a great deal on it whilst managing my expectations and answering all of my questions responsively. Overall the experience has been overwhelmingly positive and I would happily recommend Ocean to anyone. Thank you Oliver and Ocean!

Alex · 19 June 2023

★★★★★ 5/5

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Brilliant professional service

Brilliant professional service. Was kept up to date every step of the way. Happy to recommend.

Elaine · 22 January 2026

★★★★★ 5/5

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Sam was absolutely exceptional

Sam was absolutely exceptional. As FTBs we struggled to know what we really wanted in a house and often changed our minds but Sam was patient and helpful throughout. We genuinely wouldn't have found the perfect house for us, if it wasn't for his down to earth nature, or his absolute professionalism. He wasn't pushy and never acted like a "salesmen", which helped us to come to our own conclusions. He's a great guy and fantastic estate agent.Thanks Sam!!

Ben · 4 July 2023

★★★★★ 5/5

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We have been doing business with Ocean…

We have been doing business with Ocean Estate Agents more than 10 years. They provide very professional, efficiency services. We are very grateful and definitely recommend to my friends. Thank you so much !

Kriss · 3 September 2026

★★★★★ 2/5

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Unethical practice

Move Manager advised me of completion date and to change my booking of my preferred removal company.Even though I questioned the feasibility of this - she insisted that all other people on the chain could make this new date. I changed the date only to be told (very soon after) that it wasn’t feasible and we needed to revert to the original date. My preferred removal company then could not move me as someone else had requested the date. I was forced to use a removal company that I never would have chosen and at a considerably higher cost. The experience on the completion date was not pleasant and I hold Ocean accountable for the stress and illness this resulted in for me. I have raised this as a concern but the manner in which it was dealt with was poor.

Julia · 3 June 2024

★★★★★ 5/5

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Highly recommended Conveyancer

Bought a house with Ocean acting as our conveyancer. They responded promptly to messages and through the use of their case management software it was easy to see progress and next steps. Would highly recommend.

Daniel · 26 August 2026

★★★★★ 5/5

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Ocean were brilliant

Ocean were brilliant. The team were very professional and supportive. We sold our Bristol house very quickly through them and used their legal team to guide us through a quite complicated purchase in London

Stephanie · 1 September 2026

★★★★★ 5/5

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I can't say enough good things about…

I can't say enough good things about Sadie and Sam. We had huge difficulty selling our house due to non-standard construction. But Sam found buyers for us in good time and recommended some steps to take to help with the sale process. Sadie was tireless in her work. She made sure that everyone in the chain was chased and was providing what they needed to in a timely manner. Great communication with us to let us know how things were going. Simply a pleasure to deal with.

Steffan · 24 May 2023

★★★★★ 5/5

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Don’t go anywhere else! Simon and the team are amazing!

I cannot rate Simon and the team highly enough. I wouldn’t use anyone else for my mortgages. Yes, you can get the rates anywhere, and that brokers can be somewhat homogeneous. What you’re getting with Simon is dedicated service, specialist industry knowledge beyond mortgages into the macroeconomic trends, a genuine passion for the finance industry more widely and his exceptional network and relationships with underwriters and area specialists from the banks. He managed to get my complex earnings accounted for, student loans and existing property and a mortgage underwritten in a matter of days, and a mortgage at an excellent rate. Offer to exchange in 27 days, what more could one want. I couldn’t be happier.

Customer · 16 May 2023

★★★★★ 5/5

Trustpilot

Best experience

We have never dealt with such a friendly, professional, kind and caring estate agent until Tommy came into our lives.Tommy has been amazing from start to finish. Very knowledgeable and provide a good service. He is willing to go the extra mile for the satisfaction of his customers. Extremely helpful and quick to respond with any queries I had.In a nutshell, he is the best guy around!

Solomiia · 28 March 2024

★★★★★ 5/5

Trustpilot

Efficient and professional(Bristol)

From making the initial contact with Iona to taking it through to completion with Andrew , as well as a team of others in between , the whole process was handled with efficiency and professionalism . We were naturally apprehensive about having to conduct the sale from a distance (NZ) via emails but ultimately those anxieties were unfounded as we had frequent email updates and even the odd phone call to reassure ourselves things are on track.Big thank you to Iona for setting up the marketing and getting us a firm offer within weeks of initial contact and Andrew for the final push that got us over the line. The whole process took 9 months and things did get bogged during the due diligence process but that was through no fault of the team . Clem

Clem · 11 May 2023

★★★★★ 5/5

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Great estate agent and solicitors

My husband and I have both bought and sold a number of times through Ocean on North Street, Bristol. I have recently sold a property and used Ocean Estate Agents and solicitors. Their customer service is excellent, their online system for gathering information etc is very easy to use, and communication is great. Would always recommend them.

SB · 14 March 2026

★★★★★ 5/5

Trustpilot

Ocean have been fantastic

Ocean have been fantastic, they put up with us for 16 months through our sale and purchase (no fault their side why it took so long). Gemma has been our point of contact, she has been great at communicating, compassionate when things didn’t go how we expected and the whole team showed how hard they work. Our purchase wasn’t in Bristol but that didn’t phase them at all. Highly recommend.

Rosie · 19 January 2024

★★★★★ 5/5

Trustpilot

Ocean Property Lawyers Bradley Stoke

We have recently achieved a sale and purchase using Ocean Property Lawyers at Bradley Stoke. We would have no hesitation recommending this very responsive team if you are looking to buy or sell. The solicitors above us in the chain were not so responsive but Livia worked hard to get things moving. Thanks to Livia, Oliwia, Jamie and Kelly our sale and purchased reached completion and we are happy in our new home.

Customer · 7 November 2023

★★★★★ 5/5

Trustpilot

Great experience

Oceans has been amazing! Our letting agent Amelia provided exceptional service from start to finish and made the entire process of renting a property so much easier. She was always prompt with her responses, incredibly helpful with any questions we had, and went above and beyond to ensure that everything was taken care of. Her kind and friendly approach made us feel at ease throughout the entire process. I highly recommend Oceans to anyone looking for a stress-free and positive renting experience!

Mark · 1 May 2023