Ocean Southville reviews in Bristol, City of

★★★★★ 5/5

Trustpilot

Flawless Service!

Flawless Service!My partner and I recently purchased a property and we were needing to rent our property we were living in. The buying process was quick and easy as well as regular updates from Liz each week on the progress of the purchase. We also used Ocean for the rent out our property which was a great option. James and Jemima went above and beyond from start to finish to get our property filled with tenants. I appreciate the work they put in, due to it being late nights and not in normal workings hours. They were at the property for every viewing without fail. From our perspective this was flawless service and we are using them to manage the property also. Thanks again James and Jemima.

Matthew · 22 December 2023

★★★★★ 5/5

Trustpilot

Easy as anything!

House hunting in Bristol can be daunting as all heck, in a constant state of checking ads, calling letting agents, making applications, all while it feels like your competition is half the city. Ocean has been by far the most attentive and supportive letting agency of the bunch! Particular shout out to Tommy who's always been on call to answer any questions and make sure that we're well informed every step of the way!

Larry · 24 April 2024

★★★★★ 5/5

Trustpilot

Fantastic solicitors for property purchase

We had a great experience with Ocean Property Lawyers. They do convenancing for all properties, not just those sold by their estate agent. The price was competitive and good value for the service we received.Our solicitor was Karen who was fantastic from start to finish. She went out of her way to ensure the process went smoothly, in spite of a major blunder by our mortgage advisor. I think it's safe to say we wouldn't have managed to complete on time without her support.The assistant team were also responsive throughout (special shout out to Emily) and it was always easy to get hold of someone with any questions.I would highly recommend Karen and the Ocean team to anyone purchasing a property!

Robin · 15 December 2023

★★★★★ 5/5

Trustpilot

December move in time for Christmas

All the team were super helpful and supportive . They did an amazing job with the marketing and arranged for 23 viewings over a weekend of which ten put in offers.There were a few set backs along the way but the advice offered was very helpful. Special shoutout to Julie the move manager for all the reassurance and support.

Kim · 18 December 2024

★★★★★ 5/5

Google

Had lots of dealings with many different estate agents trying to find a house but none of them come close to Ocean! Our point of contact Tommy Day has been truly sensational. He kept us in the loop with the house we wanted to rent and then gave us our viewing around which was great, truly a down to earth and honest guy who made the whole process as stress free as possible, answering all our questions etc. Couldn’t recommend Ocean and Tommy enough if trying to find house in Bristol!

Moments · 27 November 2023

★★★★★ 5/5

Trustpilot

Highly recommend Ocean!

Before putting our house on the market we invited 3 Estate Agents to give valuations and discuss their terms of business. We chose Ocean because we liked Clare’s easy and clear communication and felt the valuation was realistic. Ocean were excellent throughout the whole process, particularly when there were numerous hitches further down in the chain causing unexpected delays. They kept us informed very regularly and were proactive in dealing with buyers solicitors and agents. The service felt personal, professional and supportive and they achieved a good price for us despite a fluctuating market. We would have no hesitation in using Ocean again and recommending them to others. Particular thanks to Jenny for her ongoing communication with regular email and telephone updates and advice.

Maire · 26 November 2023

★★★★★ 5/5

Trustpilot

Oceans kept me fully up to date.

MR · 21 May 2026

★★★★★ 5/5

Trustpilot

I was helped by Charles for me to get a…

I was helped by Charles for me to get a house l am currently living in from the first day l decided to rent it. I viewed the house mid August and Charles was my guide all the way through l got the keys. He was patient with me as the journey unfolded.He would give me feedback all the way .He was very helpful, I would not hesitate to refer to anyone.The whole team is just awesome and I am very grateful

Vee · 21 November 2023

★★★★★ 5/5

Trustpilot

Great service from start to finish

Great service from start to finish. Ashleigh Westcott-Egan was very professional and dealt with every query quickly and professionally. She was a joy to work with. Very lovely young lady who returned every concern with answer and reassurance. She was on the ball with everything and made the whole experience so much easier knowing I had her a email or phone call away. They are very lucky to have her. Definitely recommend them.

Marion · 14 April 2024

★★★★★ 5/5

Trustpilot

Incredibly helpful and friendly

Our experience with Ocean Letting and Management has been great. William Jenkins has been handling our viewings and applications and has been incredibly helpful and friendly throughout the process. He has responded to our questions very quickly through both email and phone, and has kept us frequently updated whilst we waited for things to progress. The process has been very professional and straightforward and we would thoroughly recommend.

Tania · 3 July 2024

★★★★★ 5/5

Trustpilot

Great service so far!

Although I've only just started the process with Ocean Estate both Tommy and Will have been really friendly and genuinely seem happy to help me with any queries I have. Everything is resolved in a timely fashion with no hesitation and unlike other Estate/Lettings agents I've worked with, they seem like they actually want to provide a good service to their customers rather than using the market to stiff-arm tenants into agreements that suit them.

Tyler · 20 February 2024

★★★★★ 4/5

Trustpilot

Personable, professional and delivery focussed

Steve and team were incredibly proactive in marketing the sale of my property, going above and beyond as I was trying to secure my onwards purchase - ecaluation on a Friday, photographer on the Monday and live on Rightmove on the Tuesday. The sales brochure and photographs were excellent. Ocean secured several offers on my property, with offer accepted 3 days after listing - working at an incredible pace. Perhaps most importantly, securing a very good price. Really personable and friendly team. Steve has always been very happy to help and provide advice on my onwards purchase, often out of hours - which has been much appreciated. Even better ifs for me, would be enhanced clarification of buyers positions; smoother handling of offers (such that it reduces the pressure on the seller) and a more proactive approach to the management of the end to end sale (as was adopted at onboarding/listing). Thanks very much for all of your hard work. Sebastian

Sebastian · 31 October 2023

★★★★★ 5/5

Google

I was luckily helped by Jamie. Why luckily? He was quick and efficient, both answering my mails or calling me but especially dealing with the landlord and the paperwork. Unfortunately an emergency brought an animal on my side so the landlord had to decline our offer after we have been accepted, nonetheless, Jamie was very good at service he provide me. Handling the situation with professionalism. He was the best!

Andrea · 25 May 2024

★★★★★ 5/5

Trustpilot

I really had very good experiences

I really had very good experiences. Although my process was very slow and delayed due to sellers. But Estate agents really helped and supported me through out process. Definitely would recommend. Amazing service very professional.

Customer · 26 September 2026

★★★★★ 5/5

Trustpilot

Great company to work with!

Great company to work with, they made what would have otherwise been a stressful time finding a new property within Bristol so much easier. I would also like to personally thank Lily for her help during the viewings period and being super speedy with her email responses. I will 100% be going back to Oceans Estate Agents in the future to help with any potential future moves. Thanks again!

Harry · 11 June 2024

★★★★★ 4/5

Trustpilot

Fabulous

Thank you Tommy for making our relocation back to Bristol as easy as possible. A relaxed and friendly manner, made us feel comfortable and avoid all the stress that comes with flat hunting!Tommy had even offered us alternative properties, after getting to know us and what our budget/ideal flat would be.Quick communication and ensuring myself and my partner are in the loop has made this a painless process :). Thank you Tommy!

Liz · 15 April 2024

★★★★★ 5/5

Trustpilot

The conveyancing team at Ocean were…

The conveyancing team at Ocean were great people to deal with in the sale of my Flat , any contact I made and emails sent were answered swiftly by the team .Very professional from start to finish.We had a delay because of the buyers solicitor not being responsive enough but the pressure was kept on by the team at Ocean and we got the sale done . If not a little longer than expected because of the buyers side .I highly recommend Ocean Property Lawyers .There are many Conveyancing Lawyers out there that frankly do not respond at all to emails for days even weeks .Ocean is not one of them and I recommend them highly .Contact is key and Ocean kept up contact at all times Thank you to Lily , Tom ,Jenny and the team .

MR · 23 October 2023

★★★★★ 5/5

Google

I used Ocean Estate Agents for the purchase of my first home and they were amazing! Estate Agent Hal van der Wayden gave us the tour of the home and helped us to place an offer and have it accepted within two hours. He also stayed in touch and was helpful throughout the entire purchase. I also used Ocean for my solicitors and it is thanks to Linda Cox's hard work that I was able to complete on the house purchase before Christmas. She pulled out all the stops to make this possible and I was very impressed by how quickly we were able to complete, a massive thank you.

Cat · 23 October 2023

★★★★★ 5/5

Google

We recently sold and bought through Ocean Estate Agents, Financial Services and Property Lawyers, at the Southville branch. We have been with Luigi and his financial services team for 10 years now, and I cannot speak highly enough of them. Luigi is extremely knowledgeable, professional, efficient and at the same time friendly, relaxed and a pleasure to deal with. The service they provide has always been excellent. The Property Lawyers were very thorough and professional, responsive to our queries, well organised and always willing and available to give us guidance over the phone if needed. We wouldn't hesitate to use them again. The same can be said for the estate agents team; they showed strong experience of the market, and we feel they represented our property very well through the selling process, were very understanding of our constraints for the viewings, and ultimately got many people through the door and a sale price above our expectation.

Trevor · 23 October 2023

★★★★★ 5/5

Google

I’ve had such a great experience with Ocean and specifically Georgia. It really feels like a difficult market as a renter at the moment and I’ve found viewings and applying for properties to feel really competitive. Georgia was super lovely at the viewing and really honest about my questions and gave me some really good advice. We got the property we applied for and she was so on it with the paperwork and really helpful- working with her and ocean felt way less competitive than other agencies and more legitimate and ethical which was a very welcome feeling. 10/10 would recommend, very glad to have a really professional agency to work with.

Molly · 23 October 2023

★★★★★ 5/5

Google

Both myself and my partner Antoine were looking for a move from London to Bristol. Dealing with Ocean from the start has been such a pleasant and assuring experience. Jamie looked after us through our initial search through to the signing of our contract. The support we received was second to none especially as we had a tight time frame. Both myself and Antoine are so thankful to Jamie for helping us get settled in Bristol and because of him we will be using Ocean again - hopefully next time to Buy! Thank you Jamie and thanks to the Ocean team! Cyan & Antoine

Cyan · 23 October 2023

★★★★★ 5/5

Google

Ocean have placed me in my last two rental properties in the last six years and both experiences have been great. Renting in this climate is stressful for the agent and the tenant, so to have Jamie always picking up the phone, always remembering our name and circumstance, remain calm and positive and so friendly throughout was so reassuring. He’s placed us in our dream property and I cant recommend Jamie and the team at Ocean enough. 5 million stars!

Chloe · 23 October 2023

★★★★★ 5/5

Google

I have used Oceans for years. I bought my house from them in 2009 and they have been helping me manage it as a rental for the past few years. Jamie has been managing things and he has been amazing. I literally cannot fault their lettings team. They have been great at findings tenants for me but mostly they are always at the end of the phone if I need any help. They are trustworthy and efficient and I would not use any other agents in Bristol.

John · 23 October 2023

★★★★★ 5/5

Trustpilot

Great mortgage advising and soliciting services

We worked with Ocean as both our mortgage advisors (with Simon Lack) and solicitors (with Ashleigh WE). Both were extremely helpful throughout our home buying process and kept us informed at all times. It was excellent being able to ask questions and have them answered in a timely manner. As first time buyers, we were very happy to have this extra help.We definitely recommend ocean for these services. A huge thank you to the team.

Amanda · 11 February 2024