5/5
TrustpilotExcellent mortgage advice
Amazing service from a very professional team with their finger in the pulse. Very responsive and dedicated to ensuring we got the best possible mortgage and insurance deals. Excellent all round.
Trusted Agent profile · Bristol, City of
Ocean Southville reviews in Bristol, City of
★★★★★
1,780 reviews across 3 platforms
The Plaza, 275 North Street, Southville, Bristol, BS3 1JN, Bristol, City of, BS3 1JN
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at The Plaza, is rated 4.8 out of 5 across 1,780 reviews on three platforms, including 322 Google reviews rated 4.9.
322
Reviews on Google
This office
20
Reviews on Facebook
Business-wide
1,438
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSelling while living abroad
I was selling my house in Bristol while living abroad and Lily and everyone else at Southville Conveyancing helped everything go as smoothly as possible. Through no fault of theirs, the sale took a long time to complete and they were very attentive and professional throughout the whole process.
5/5
GoogleFriendly, expert team, Georgia and Will make everything run extremely smooth, always quick to respond and keep you up to date with progress. Considering how busy the market is at the moment they are always there at the end of the phone or email. A professional, slick team..
5/5
GoogleThank you Ocean and mostly Jamie and William for making our moving as easy as possible and assisting with all the questions we had. Very professional and friendly. Highly recommend Ocean.
5/5
TrustpilotProactive and professional
I have recently rented my flat out with Ocean Estate Agents and they have acted proactively and professionally throughout. Jemima and James have been particularly helpful during this process.
5/5
TrustpilotExcellent service and excellent staff
Ocean have been fantastic estate agents throughout my application process for one of their properties. A special mention for William Jenkins who has been superb with dealing with any issues I had. Hope to deal with both Ocean and Will again.
5/5
TrustpilotFantastic Service
Luigi and Tracey are excellent and we have used Ocean Financial Services for a number of years now. They are thorough, professional and extremely efficient. We have recommended them to many and will continue to do so!
5/5
TrustpilotRe-mortgaging
Very helpful team at Ocean Financial Services that were fast at answering our questions and kept us updated along the way when re-mortgaging. Very please with the service we received.
5/5
TrustpilotGreat service
Great service received both from Neil and Tracey. They worked out our mortgage very professionally and supported us every step of the way. Definitely will use their services again.
4/5
TrustpilotAfter requesting all the information…
After requesting all the information that my two siblings were receiving. The experience was very good. Also an early conversation with a sales /office person was quite challenging as she would not listen to MY concerns with the correspondence. She continually spoke over the top of me. Submitted by Julie Morris
4/5
TrustpilotPatience in clarifying doubts
The conveyancing process was new to us but we have been guided well through various stages and kept us informed.All our questions during the process were well clarified with patience and clarity.
5/5
TrustpilotThe Ocean team is very efficient and…
The Ocean team is very efficient and professional. They made the process of selling my house as smooth as it can be. All the team members involved have been very helpful. I will definitely recommend their service.
5/5
TrustpilotOcean provided conveyancing services on…
Ocean provided conveyancing services on a recent sale with a very difficult purchasing party.Due diligence, patience, persistence and a useful sense of humour culminated finally in a successful and satisfactory completion.Many thanks indeed, particularly to Karen L.
4/5
TrustpilotHad my first house purchase and Ocean…
Had my first house purchase and Ocean dealt with all the paperwork. We started the process in July and completed in November, no bad at all. They were always available and ready to help. I had a good experience with them and I will recommend them
5/5
TrustpilotThe team in Southville took really good…
The team in Southville took really good care of us and managed to get our house sold within a month of an offer being made! Thanks so much to you all.
5/5
TrustpilotI was pleased with the mortgage advice…
I was pleased with the mortgage advice provided by Neil that was tailored to my circumstances and level of understanding. Since selecting my new product Ocean's presence has been supportive with periodic updates at the right time. I will certainly use them again when it's time to renegotiate my mortgage again.
5/5
GoogleGreat experience finding a flat to rent with Ocean, professional and understanding. Special shout out to Jamie and Will who have been fantastic.
5/5
TrustpilotGreat service!
I used Ocean Financial Services for my home mortgage. They were very helpful in explaining us our options and the features of our mortgage. Their mortgage advisor and the whole financial services team were beyond helpful! They positively exceeded my expectations! Thanks Ocean!
5/5
TrustpilotOcean was very helpful throughout the…
Ocean was very helpful throughout the purchase of my first property. I was guided throughout the entire process, and referred to numerous 3rd party services that proved to be invaluable during the process.
5/5
GoogleOceans were great, Jamie in particular was super responsive and helpful while we looked for a flat.PositiveResponsiveness, Professionalism
5/5
TrustpilotWe’ve bought and sold a house through…
We’ve bought and sold a house through Ocean. Their moving manager was very helpful keeping us updated regularly on how the sale was going. We used Ocean Lawyers too who did a great job on the conveyance work.
5/5
TrustpilotGreat service from Ocean (Richard…
Great service from Ocean (Richard Jarrett and Claire Ford). From start to finish our re-mortgaging process went smoothly. Communication was constant and we were always kept informed of next steps. The whole process went much quicker than anticipated. Would definitely recommend for anyone wishing to move or re-mortgage. Fantastic service!
5/5
TrustpilotGreat service
Very professional, friendly people. They were always very helpful and kept in touch with us throughout the process, making things easier for us. Great people, great service.
5/5
TrustpilotWe used Ocean Legal services not the…
We used Ocean Legal services not the Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Ocean Bristol, City of won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2025, 2022.
EA Masters by year, 2025 to 2022
2025 1 Gold EA Masters 2025 winners
- Branch Gold Award (1)EA Masters 2025
- Southville
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Southville
Source: EA Masters winners lists, as published, linked by year.
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Questions about Ocean Southville
Has Ocean Southville won any awards?
Yes. Ocean Southville won Gold for Best Estate Agent Guide 2026 Gold Award, Southville branch at EA Masters 2025, and 1 other industry award since 2022.
