Trusted Agent profile · Bristol, City of
★★★★★
1,780 reviews across 3 platforms
The Plaza, 275 North Street, Southville, Bristol, BS3 1JN, Bristol, City of, BS3 1JN
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at The Plaza, is rated 4.8 out of 5 across 1,780 reviews on three platforms, including 322 Google reviews rated 4.9.
322
Reviews on Google
This office
20
Reviews on Facebook
Business-wide
1,438
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Ocean Southville hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Ocean Bristol, City of won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2025, 2022.
2025 1 Gold EA Masters 2025 winners
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotThe team at Ocean helped us 7 years ago…
The team at Ocean helped us 7 years ago with buying our house, and with two remortgages since. Each time we have found them proactive, friendly and professional. They have really taken the stress out of the process. Would (and do!) highly recommend
4/5
TrustpilotOcean was very close to the property I…
Ocean was very close to the property I had to sell as the Executor of my friend’s Estate so very convenient for me. All the staff I met were very helpful and I was pleased with the outcome.
5/5
GoogleVery responsive, Tommy in the office was excellent at handling my daft questions and helped me secure a great little property in a very desirable area. His attention to customer service knocked spots off some 'competitors'...
5/5
TrustpilotI had worked alongside Melissa in my…
I had worked alongside Melissa in my purchase, she gave very good communication, quick replies through emails and the she had made the whole process of selling and buying easy. Everyone working at ocean agency has been very helpful.
5/5
TrustpilotBest Estate Agent in Bristol
I have been using Ocean Estate Agents for around 20 years to buy and sell properties and they are by far the best estate agent in the Bristol area. Everyone who works there is fantastic and the service is exceptional. I can't recommend them highly enough!
4/5
GoogleA very friendly and accommodating letting agent. Quick to respond to queries and happy to help. We have been handled by Tommy and he has been wonderful to deal with.
5/5
TrustpilotReally great service
Really great service, polite, friendly and always available to answer any questions whether immediately on the phone or via email. Let me know about better offers available to me so I knew I was getting the best service and the best rate.
5/5
TrustpilotI was impressed with the dedication and…
I was impressed with the dedication and commitment of the team to get the initiative completed. They were available anytime to help and respectful to the disruption this causes for families. I recommend.
5/5
TrustpilotSimon
Simon - Oceans mortgage broker- was incredible. Super helpful, very easily contactable and dealt with our slightly tricky mortgage options excellently. Also just a lovely guy! Tracey also provided great additional support.
5/5
TrustpilotRegularly updated me
Regularly updated me on what was happening and were always willing to accommodate requests for additional work while the property was empty.
5/5
TrustpilotI have experienced a lot of different…
I have experienced a lot of different estate agents and Georgia from Ocean was one of the best. She was incredibly helpful throughout our viewing answering all questions. A very friendly personality and made the viewing an enjoyable experience despite the stresses of the current rental market.
5/5
TrustpilotI highly recommend Ocean Agency
I highly recommend Ocean Agency, as well as their agent Jack Evans, who was quick and helpful in helping us with our rental.
1/5
TrustpilotDisgusting service
Disgusting serviceRude unhelpful ignore emails don’t reply to phone calls shocking service
We are sorry to hear of your disappointment. As you will see from the thousands of positive reviews here on Trust Pilot your experience is contrary to the very high standards of customer care we expect to provide. We want to learn more on this matter but have not been able to find any record of a client of this name so far. If you could provide more details via customercare@oceanhome.co.uk a Director will look into it.Regards, Ocean
5/5
FacebookQuick and efficient service from all the team. Helped me organise same day viewings and then to let one of them very quickly. Would recommend thanks.
5/5
GoogleHad a great experience letting a property with Tommy who was friendly, approachable and went the extra mile letting us view the property for a second time once accepted! Couldn’t recommend more thank you!
5/5
TrustpilotI would definitely use Ocean again
I would definitely use Ocean again. They do their job well. Things are done quickly and efficiently. They are helpful and friendly and keep you informed all the way through the process
5/5
TrustpilotVery professional with high efficiency
Sell and buy at the same time with Ocean agency and solicitors, who are very professional with high efficiency, do appreciate all their great help and support with kindness and patience. Highly recommend!
5/5
GoogleJamie went above and beyond a true professional and would definitely recommended 100%PositiveResponsiveness, Professionalism
5/5
TrustpilotBuying and Selling .All the Ocean staff were friendly
All the Ocean staff were friendly, helpful ,sincere and nothing was too much trouble ,despite some difficulties that arose during the transaction on both properties. With their help we,are pleased to say every thing went smoothly Many Thanks C& J
5/5
TrustpilotHighly recommended and reliable agent
I instructed this company on personal recommendation from a work colleague. Ocean worked tirelessly to ensure all parties progressed and were kept informed. I was so impressed that I bought the move manager a bottle of wine. Top marks and well done.
5/5
GoogleI had Tommy Day as my estate agent! His response time to my silly questions was incredibly quick! Great customer service from Tommy! I was really impressed by his professionalism and helpfulness throughout the process.
5/5
TrustpilotThank you Will!!
Ocean went above and beyond to ensure that my rental journey was smooth and stress-free. Their communication was outstanding throughout the entire process. Thanks to to Will in particular who promptly answered all of my questions and kept me informed at every step of the process
5/5
TrustpilotFantastic team
A fantastic team who, in my opinion, went above and beyond to ensure a smooth progress and deal with any potential issues before they became a big problem.Sadie in particular was amazing.My situation was an awkward one (probably not unique) but everything was handled exceptionally well.
5/5
TrustpilotHighly recommend
I have used various estate agents and solicitors over the years and found Ocean to be conscientious and professional with excellent communication, making the process less stressful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Ocean Southville won Gold for Best Estate Agent Guide 2026 Gold Award, Southville branch at EA Masters 2025, and 1 other industry award since 2022.
