Trusted Agent profile · Bristol, City of
★★★★★
1,860 reviews across 3 platforms
187 - 189 Whiteladies Road, Clifton, Bristol, BS8 2RY, Bristol, City of, BS8 2RY
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 187 - 189 Whiteladies Road, is rated 4.8 out of 5 across 1,860 reviews on three platforms, including 353 Google reviews rated 4.8.
353
Reviews on Google
This office
20
Reviews on Facebook
Business-wide
1,487
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Ocean Land & New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotOceans Property Lawyers
Oceans Property Lawyers (specifically Victoria and Claire) were fantastic in assisting me with a Buy To Let Mortgage. Very professional and always at hand to help via email or phone. I would certainly recommend them to anyone who required this or a similar service.
5/5
GoogleEveryone I spoke to on the team were really nice and helpful, it was never an issue getting through to speak to someone and they would respond to emails quickly. I felt like they cared for me and everything was done very professionally. Would 100% use Ocean again :)
5/5
GoogleHighly recommend Ocean estate agents for property sales. Great support from Matt Redmond who completely got my requirements and worked hard to find me the property I wanted - responsive, proactive and very knowledgeable about the local market. The Move Manager team were very supportive to help get the transaction completed and I got some real value from the mortgage service. It was a great service all round.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotOcean Experience
Jemima & James are both absolutely brilliant, they made the letting process as smooth and hassle free as possible.I would recommend both of them and would add that they are a credit to Ocean as a company.
5/5
GoogleWe recently bought a home through Ocean, who were extremely helpful and responsive throughout the experience. Jasmine, in particular, made sure to check in with us to give even small updates which was hugely appreciated. Would definitely recommend Ocean to others and using them again in the future. Thank you!
4/5
GoogleWe have enjoyed our experience with Ocean lettings agency. They are good at keeping us informed of what we need to do next and the moving in process has been straightforward so far. Will, the person who has been emailing us so far, has been communicative and helpful. The staff are friendly and knowledgable at viewings. Would recommend Ocean to prospective tenants.
1/5
TrustpilotDisgusted with the extortionate admin…
Disgusted with the extortionate admin fees applied to poor students when moving property.£330 plus to change a tenancy.Shame on you.
Your comments are surprising. Regrettably, these are standard costs that were clearly outlined in our tenancy agreement and the appropriate legislation. They account for legitimate expenses incurred by both Ocean Letting and Management and the landlord in situations such as this where a tenant decides to vacate within two months of a fixed-term agreement. This situation necessitates the expenditure of time, resources, and paperwork to integrate a new tenant into the agreement, ensuring uninterrupted occupancy for all tenants remaining, and complete rental payment to the landlord. As you may recall from your own experience, this process is quite thorough.Regards Ocean
5/5
GoogleVery competent. Matt Redmand knows his stuff and got me a buyer within a week. Cleo Puracelli (move manager) kept me in touch at all stages, pushing the solicitors which was required at times.
3/5
TrustpilotPoor communication …
The communication was poor from the solicitors , which held up the purchase of my house. Took days to come back to emails. The app wasn't up dated so of no use.
5/5
TrustpilotReally quick in obtaining a tenant…
Really quick in obtaining a tenant always a pleasure dealing with Bradley Stoke Ocean they handle all our properties a thank you to all the letting team Lilly and Evie well done girls very much appreciated Lou and Liz
5/5
TrustpilotCharlie Bartlett is a nice
Charlie Bartlett is a nice, helpful and professional.
5/5
TrustpilotAn excellent professional service. Highly recommended
I have used Ocean to both buy and sell properties and I've always been highly impressed with the service, to the extent that I've recommended others who have since used them and also been highly satisfied. The service is friendly and efficient and (unlike some estate agents) doesn't just stop once you've signed the contract. They're competitively priced and, most importantly, don't promise what they can't deliver. I have used them for a number of years and have never been disappointed.
1/5
TrustpilotDifficult to contact
Difficult to contact - once we paid the holding fee they replied to emails slowly and ignored questions asked re timings, then requested documentation filled in in short time frames. Wouldn't use again.
5/5
TrustpilotConveyancing Review
Managed to buy and move into our house in around 4/5 months
5/5
GoogleVery Good estate agents that have been very helpful in making the application easy, understandable and fast. Lily Butler particularly has been very helpful in explaining the application process and quickly responding to any of my queries. I'm really looking forward to moving into the property soon and am sure Ocean estate agents will continue to help with the move in process. Very grateful and thankful.PositiveResponsiveness, Professionalism
5/5
TrustpilotGood reliable estate agents
Ocean were very reliable and responded to all enquiries promptly and efficiently. A Special mention should be given to Lauren and Billy who were both exceptional in dealing with our flat purchase. Thank you
5/5
TrustpilotMake life easy
Ocean Financial Services have made life so easy sorting out my mortgage needs. I've used them a number of times, most recently to port a mortgage they had previously arranged for me. Have recommended to numerous people
5/5
TrustpilotGreat service
Ocean have been brilliant to deal with throughout the sale of our flat.Really helpful staff. Always super friendly, very professional and knowledgeable. No complaints at all
5/5
TrustpilotExcellent service!
Thank you, Ocean Estate, Bradley Stoke Team!! Liam Malone, we cannot thank you enough!! Great service provided throughout our home buying process!! Very professional & courteous! Quick & timely response. Kept us informed & updated on the progress! Thank you, Emily & Seamas, for all your assistance!
5/5
GoogleNicola Lloyd demonstrated patience, enthusiasm, and a professional attitude, which was extremely helpful to us.
5/5
TrustpilotExcellent mortgage advice
Amazing service from a very professional team with their finger in the pulse. Very responsive and dedicated to ensuring we got the best possible mortgage and insurance deals. Excellent all round.
5/5
TrustpilotProactive and professional
I have recently rented my flat out with Ocean Estate Agents and they have acted proactively and professionally throughout. Jemima and James have been particularly helpful during this process.
5/5
GoogleVery quick to respond and generally helpful staff; this estate agent was the quickest and seemingly eager to get back to me regarding my enquiries. Lily Butler, one of my main points of contact during my move, helped to start this process quickly and ensure it stayed smooth throughout. All in all: very smooth experience and I appreciated the additional help in being directed towards utility services.PositiveResponsiveness
5/5
TrustpilotGreat service
What made the experience great was that you felt you had a whole team behind you . Understanding . Supportive . They had the right balance between giving you time and moving the sale on, keeping it on track .I felt confident that Ocean were on top of it all at all times .Highly recommend
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