Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotReally great service
Really great service, polite, friendly and always available to answer any questions whether immediately on the phone or via email. Let me know about better offers available to me so I knew I was getting the best service and the best rate.
Emma · 4 January 2024
★★★★★ 5/5
TrustpilotI was impressed with the dedication and…
I was impressed with the dedication and commitment of the team to get the initiative completed. They were available anytime to help and respectful to the disruption this causes for families. I recommend.
Nick · 24 June 2024
★★★★★ 5/5
TrustpilotSimon
Simon - Oceans mortgage broker- was incredible. Super helpful, very easily contactable and dealt with our slightly tricky mortgage options excellently. Also just a lovely guy! Tracey also provided great additional support.
Lauren · 9 July 2024
★★★★★ 5/5
GoogleThank you so much Ocean!
Ocean is a very friend and reliable Estate agents, very quick response and helpful.
Special thanks for Amelia West, with her great help, we finally find a very lovely flat and she is very patient for the new comer to this country. She even still supporting us after the contract done!
Terufumi · 10 November 2022
★★★★★ 5/5
TrustpilotRegularly updated me
Regularly updated me on what was happening and were always willing to accommodate requests for additional work while the property was empty.
Margaret · 15 December 2024
★★★★★ 5/5
TrustpilotI have experienced a lot of different…
I have experienced a lot of different estate agents and Georgia from Ocean was one of the best. She was incredibly helpful throughout our viewing answering all questions. A very friendly personality and made the viewing an enjoyable experience despite the stresses of the current rental market.
Jack · 16 August 2023
★★★★★ 5/5
TrustpilotI highly recommend Ocean Agency
I highly recommend Ocean Agency, as well as their agent Jack Evans, who was quick and helpful in helping us with our rental.
Олександра · 27 November 2024
★★★★★ 1/5
TrustpilotDisgusting service
Disgusting serviceRude unhelpful ignore emails don’t reply to phone calls shocking service
Danielle · 28 October 2023
Agent replied · 27 October 2024
We are sorry to hear of your disappointment. As you will see from the thousands of positive reviews here on Trust Pilot your experience is contrary to the very high standards of customer care we expect to provide. We want to learn more on this matter but have not been able to find any record of a client of this name so far. If you could provide more details via customercare@oceanhome.co.uk a Director will look into it.Regards, Ocean
★★★★★ 5/5
FacebookQuick and efficient service from all the team. Helped me organise same day viewings and then to let one of them very quickly. Would recommend thanks.
Rhys · 10 October 2024
★★★★★ 5/5
TrustpilotI would definitely use Ocean again
I would definitely use Ocean again. They do their job well. Things are done quickly and efficiently. They are helpful and friendly and keep you informed all the way through the process
Sue · 30 June 2024
★★★★★ 5/5
TrustpilotVery professional with high efficiency
Sell and buy at the same time with Ocean agency and solicitors, who are very professional with high efficiency, do appreciate all their great help and support with kindness and patience. Highly recommend!
Yong · 11 June 2024
★★★★★ 5/5
TrustpilotBuying and Selling .All the Ocean staff were friendly
All the Ocean staff were friendly, helpful ,sincere and nothing was too much trouble ,despite some difficulties that arose during the transaction on both properties. With their help we,are pleased to say every thing went smoothly Many Thanks C& J
C · 19 January 2024
★★★★★ 5/5
TrustpilotHighly recommended and reliable agent
I instructed this company on personal recommendation from a work colleague. Ocean worked tirelessly to ensure all parties progressed and were kept informed. I was so impressed that I bought the move manager a bottle of wine. Top marks and well done.
John · 5 December 2023
★★★★★ 4/5
GoogleMr. Jenkins and the rest of Ocean Homes did a great job helping me and my friend move into our new apartment.
Pros:
Swift help in getting our move sorted. Good communication and fast response times.
Cons:
Some of their instructions are rather vague and multiple steps in the process seemed to send duplicate information.
James · 10 November 2022
★★★★★ 5/5
TrustpilotThank you Will!!
Ocean went above and beyond to ensure that my rental journey was smooth and stress-free. Their communication was outstanding throughout the entire process. Thanks to to Will in particular who promptly answered all of my questions and kept me informed at every step of the process
Paulina · 18 August 2023
★★★★★ 5/5
TrustpilotFantastic team
A fantastic team who, in my opinion, went above and beyond to ensure a smooth progress and deal with any potential issues before they became a big problem.Sadie in particular was amazing.My situation was an awkward one (probably not unique) but everything was handled exceptionally well.
Liam · 18 August 2023
★★★★★ 5/5
TrustpilotHighly recommend
I have used various estate agents and solicitors over the years and found Ocean to be conscientious and professional with excellent communication, making the process less stressful.
Guy · 11 September 2024
★★★★★ 5/5
GoogleQuickly organised 2 viewings for me on the same day and then very efficiently helped me organise letting one of them. Great service thank you.
Rhys · 12 October 2024
★★★★★ 5/5
TrustpilotGood communication
We were kept informed by means of an online form which was emailed to us regularly. Good not to have loads of paper.The fees were very reasonable and the period from accepting an offer to completion went very smoothly.
Ms · 25 January 2024
★★★★★ 5/5
GoogleJust got a new flat through Ocean Lettings and Lily from Ocean was amazing every step of the way , really helpful making the process quick and simple , would highly recommend.
Cameron · 12 June 2024
★★★★★ 5/5
TrustpilotBest experience with Ocean
Best experience with Ocean , it,s a great choice , the team it,s very helpful, can give you good ideas abaut you dream house. If you ask me I will say Ocean it,s the best !
Iulia · 27 March 2024
★★★★★ 5/5
TrustpilotOcean ,it,s the best team that I know
Ocean ,it,s the best team that I know , every person is so special and helpful, they will look for you to have the dream house for you ! Thank you Ocean and I'm really grateful!
Iulia · 26 March 2024
★★★★★ 5/5
TrustpilotExcellent service and communication
Regular email updates were great. The online portal is excellent; really easy to use and great for keeping up to date with progress. Highly recommended
Lisa · 5 October 2024
★★★★★ 5/5
TrustpilotRichard and Claire look after you..
Richard first, then Claire excellent service! Taking me through each step easy to understand my financial support and product consuming.Even after mortgage agreement was in place, some better interest products became available and offer was updated.Great communication, confidence inspiring and friendly approachable service from this returning customer...
Joe · 4 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.