5/5
TrustpilotFriendly staff
Abu was really helpful when showing us around the house as well as friendly. Answered all questions necessary
Trusted Agent profile · Bristol, City of
Ocean Land & New Homes reviews in Bristol, City of
★★★★★
1,859 reviews across 3 platforms
187 - 189 Whiteladies Road, Clifton, Bristol, BS8 2RY, Bristol, City of, BS8 2RY
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 187 - 189 Whiteladies Road, is rated 4.8 out of 5 across 1,859 reviews on three platforms, including 353 Google reviews rated 4.8.
353
Reviews on Google
This office
20
Reviews on Facebook
Business-wide
1,486
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat communication
Great communication, great team at Ocean Bradley Stoke especially Emily and Oliwia
5/5
TrustpilotGreat Mortgage Brokers
We have used Ocean for over 10 years as mortgage brokers to our buy-to-let business, which is mostly made up of student and professional HMOs. They understand our requirements and the sector that we are in and provide relevant products for us to choose. The team ensure the mortgage goes through smoothly and are always ensure that there we are kept informed and reminded of any admin/documents from our end which could be delaying the process.
5/5
TrustpilotExcellent service
The team were very helpful, responsive and engaged, keeping us informed and updated throughout the process.
Agent replied · 24 December 2024
Thank you Vikki - it was a pleasure helping you with your mortgage
5/5
TrustpilotWhat a superb letting agency!
What a superb letting agency! They are well organised and very happy to help you in anyway possible. It was lovely having conversations with the agents when organising viewings! I viewed a property with Lily and she made the experience very enjoyable and definitely knew a lot about the property/ the property market! Thank you Ocean Team!
5/5
TrustpilotIncredibly Hard Working Team.
Sam Bonizzi, Evie Lane and the ocean team at Willow Brooke, Bradley Stoke,has made the transition of moving into a new home stress free. I really appreciated their dedication in ensuring the process is efficient. Truly left an impression on me towards Oceans, I'm always going to be coming back if there's ever any future house moves or sales.
5/5
TrustpilotEverything went well
Everything went well. The coordinator was professional and we appreciate her help and support all the way through the purchase process .
5/5
TrustpilotHighly recomend
* Excellent communication with the client throughout the process* A good team approach. If one member wasn't available another knew what was happening and could action it.* A competitive fee structure* This is specialised legal conveyancing company - They do nothing but property conveyancing so know what they are doing.
5/5
TrustpilotOcean in westbury on trym
Thank you Mel for being so responsive and helpful these past few months. Lovely to meet you in person too !
1/5
TrustpilotPressure selling
I had to put the phone down on the Assistant Manager due to his pressure tactics and disrespectful tone. He was clearly trying to close the sale to help him meet his targets, with no respect for me ir my views, as the property owner.
Agent replied · 27 October 2024
We are very sorry to learn of this event is a lasting impression from your home move. Please be assured your satisfaction in all aspects of the property marketing and the subsequent selling process was of the utmost importance to all at Ocean.As an independent agent of 40 years, we have always considered customer care to be our first and foremost priority. Whilst we trust the incident was addressed at the time, your case file has now been referred to the Sales Director for a full review, he will be reporting his findings to the Managing Director. We hope your onward move has been all that you had hoped for, our sincerest best wishes, Ocean
5/5
TrustpilotHighly recommended
Highly recommended, Ocean manage several properties for me, thank you to Scott and the team
5/5
GoogleThe service provided by Ocean and in particular Annabel Williams in helping me move into my new flat was second to none. As a first time renter in 25 years the process was all new, Annabel was patient, diligent and knowledgeable. In all the process was worth the five stars.
5/5
TrustpilotOcean were fantastic!
Steve and the team at Ocean were absolutely fantastic throughout. I can’t thank them enough for their dedication and commitment to finding the right buyer and all the support.
5/5
GoogleBrilliant experience with this agency! Amelia West was incredibly helpful and efficient in our journey of house renting. Always there for us, Amelia was the best agent we could hope for.
5/5
GoogleI recently worked with Ocean, and our experience was excellent from start to finish. Will (William Jenkins) was especially helpful throughout the process, keeping us informed and understanding our requirements. His help made the entire tenancy process smooth and stress-free. Thank you, Ocean, for the great service!
4/5
TrustpilotVery helpful with answering questions
The ocean team were very helpful. Abu was great with handling all of our questions and queries.
5/5
TrustpilotOur estate agent Sam McGreevy was…
Our estate agent Sam McGreevy was absolutely fantastic from start to finish. He was always very professional, friendly and listened carefully to our wants and wishes. Sam never pressured us nor steered us away from our must haves in a property. He was always relaxed and made us feel at ease every time we met him. Sam worked endlessly to get us our dream home and we will always be grateful for him.
5/5
TrustpilotAfter not receiving response from a lot…
After not receiving response from a lot of estate agencies when i applied through Ocean Estate Agents i immediately get a respond and they offer me different accommodation to view and was happy with the professionalism they have.i would like to really Appreciate Lilly Butler for your professionalism..i would recommend everyone to use Ocean Estate Agents
5/5
TrustpilotGeorgia has been really helpful
Georgia has been really helpful with our application to rent a property. She made the whole process feel really easy and is always very responsive
5/5
TrustpilotFlat hunting with Ocean.
Ocean Estate Agents were helpful and efficient in finding me a flat.
5/5
GoogleReally great! Easy to talk to, very open staff who seem very understanding and keen to help and advise as best they can- highly recommend! Lily Butler, who showed us the flat, was lovely and gave us some great advice about the area and also allayed any qualms we had about aspects of the accommodation that we were unsure about. Thank you Ocean estate agents and Lily especially!
5/5
GoogleI have recently used Ocean Estate Agents to start renting a property in the centre of Bristol. We arrived 10 minutes early for the viewing, yet the agent was already there ahead of time and was very knowledgeable about the property. They were able to answer all of my questions in detail. Once my application for the property was accepted there were some paperwork complications (that was solely my fault) so I contacted William Jenkins who corrected the issue in a professional manner. Without his intervention and swift action, I don't believe I would have been able to secure the tenancy. As someone who finds moving houses / setting up rental contracts particularly stressful I could not be more grateful to work with an agency that makes my life easier. I did not think it would be possible to go from viewing to having a moving date so easily.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMyself and friends had been flat hunting for months before coming across a property with Ocean. Amelia West showed us round and even used her free time on two occasions to give us another viewing and a chance to measure up things. She really went above and beyond for us and we feel really lucky that we had her as our estate agent! We’re now all moved in and settled, overall she made this a really positive experience for us all!
5/5
GoogleHey this is bharath, Ocean estate lettings has made my journey so easy in Bristol, without them I don’t know what must have been my situation as I am a student, AMELIA the agent there has been with me through my entire letting journey and has made sure everything was amazing, and she has helped me in every way possible, she was the best, will always be thankful for them. They are very professional to the core. Highly recommend taking their help. Without them I wouldn’t find the house I always wanted.
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