Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFriendly, responsive & approachable
Simon was quick to respond and friendly in his approach while supporting us with our house purchase. He worked to get us the best mortgage rates throughout the process, even applying for new products so that we always had the best rates. We really felt like he was on our side. We’ve recommended Simon to friends since this, and would recommend again.
Freya · 15 September 2023
★★★★★ 5/5
TrustpilotScott and his team are a great bunch…
Scott and his team are a great bunch and will always go out of their way to help. Highly recommend!
ADH · 25 July 2025
★★★★★ 3/5
TrustpilotOk service could be better.
Service when picking up keys was not very welcoming. Asked in a very blunt way if I had the cash for appliances we were buying. Was not very friendly at this point. There was no congrats in buying the property. (Didn't feel special). At the start they were very friendly, but did not like the end when picking up the keys.
PH · 5 October 2023
★★★★★ 5/5
TrustpilotProcess were very smooth and…
Process were very smooth and coordinator William Jenkins is very friendly
Bhuvi · 22 October 2025
★★★★★ 5/5
TrustpilotAmazing service, highly recommend!
We've had an overall great experience with Ocean! We purchased our house through them a few years ago and again for the sale this year. Tom Windaybank and Jenny Green were really helpful and kept up updated throughout the entire process.
Amy · 23 October 2024
★★★★★ 5/5
TrustpilotJamie Ashford was extremely helpful and…
Jamie Ashford was extremely helpful and made the whole process easy
Arthur · 21 October 2025
★★★★★ 5/5
GoogleI had a great experience, very quick and efficient service. Everything was handled professionally and without delays.
David · 1 September 2025
★★★★★ 5/5
FacebookI would like to express my appreciation for the exceptional service provided by William Jenkins during my apartment search. His dedicated and enthusiastic approach made a significant impression on me. William gave me views for several suitable properties that met my criteria. Thanks to his guidance and expertise, I was able to find my ideal place. His professionalism and responsiveness throughout the process were remarkable. I am grateful for his assistance and would highly recommend his services to anyone looking for rental accommodation. Thank you, William, for making this experience so smooth and successful!
Damien · 26 February 2025
★★★★★ 5/5
TrustpilotVery helpful and quick
Ocean Lettings was very easy and quick to reach. Very please with Jack Evans as he was very kind and helpful sorting out my let. I had couple of bad experiences previously with letting agencies but I’m very pleased with Ocean. Highly recommend!
Margarita · 19 September 2024
★★★★★ 5/5
TrustpilotWe found dealing with Jasmin Turkcelik…
We found dealing with Jasmin Turkcelik a great experience. She was informative and knowledgeable with any queries we had, and she kept us up to date with progress throughout the application. Would highly recommend!
Toby · 19 May 2026
★★★★★ 5/5
TrustpilotThank you Ocean especially Tommy for…
Thank you Ocean especially Tommy for making my moving process to Bristol as easy as possible. A relaxed and friendly manner and professional at the same time.Quick communication, painless process, Thank you Tommy!I can highly recommend it to everyone who is looking for a rental property!
Piotr · 29 July 2024
★★★★★ 5/5
TrustpilotUsed Ocean to let our property
Used Ocean to let our property, they delivered great service and ensured finding tenants was a very smooth, quick process. Thanks so much to Keith and the team for sorting everything out so effectively and finding us some lovely tenants. Any issues were resolved very quickly. Communications with our tenants also reflect how happy they were with the service.
Mollusc · 10 November 2023
★★★★★ 5/5
TrustpilotProfess and efficient
The whole procedure was done in a very professional and efficient way and I would definitely recommend this company.Georgia was always quick to forward the paperwork and answer any questions we had. She would chase the other solicitors involved and kept us informed and updated all the way through to completion
Jane · 26 April 2024
★★★★★ 5/5
TrustpilotGood knowledge of business
The contact from email to face to face was professional, friendly and re-assuring
Ebenezer · 7 October 2026
★★★★★ 5/5
TrustpilotOcean provided fantastic service during…
Ocean provided fantastic service during our tenancy process. A big thank you to Will (William Jenkins) for his support, understanding, communication, and professionalism. It was reassuring to have someone knowledgeable to understand us and guide accordingly. Highly recommend.
Anakha · 29 November 2024
★★★★★ 5/5
TrustpilotTo sell a property is not a pleasant…
To sell a property is not a pleasant task.!After initial conversation a price was agreed and then adjusted to market conditions. In less than a week Sold….Melissa, Mike and Steve were professional and communicative which made my journey with the Ocean group most acceptable.Thank you very much
Jonathan · 5 July 2024
★★★★★ 5/5
TrustpilotGreat communication through phone call…
Great communication through phone call e mail and app making process helpful.
Friendly staff
Kevin · 29 September 2026
★★★★★ 5/5
TrustpilotHighly recommend!
We were first time buyers with no experience in house buying, Gemma was very helpful and responsive throughout the process making the whole sale as stress free as possible.Very pleased with the service, thanks very much for your help and advice.
Joseph · 10 October 2024
★★★★★ 5/5
TrustpilotHad a letting agent called Tommy Day…
Had a letting agent called Tommy Day from ocean letting and management at southville office Bedminster Bristol. After dealing with many letting companies with lots of dissatisfaction, Tommy went over and beyond to make sure we new what was going on with keeping us notified.Exceptional service and he is a credit to the company. Many thanks Tommy Des
D · 20 November 2023
★★★★★ 5/5
GoogleThe team at Ocean worked efficiently to ensure that everything was completed within the timeframe of our move in date, gave us updates on our progress through the tenancy process and were always incredibly helpful whenever we emailed or made a phone call. Meaning both of us were feeling reassured that everything was going smoothly. Genuinely so grateful to our lovely estate agent!
Charlotte · 1 September 2025
★★★★★ 5/5
GoogleGreat estate agents! Helped me find a place very quickly and have been friendly, professional and quick throughout the process. William Jenkins is a particularly good agent!
Aryan · 18 April 2025
★★★★★ 5/5
GoogleI’ve had a great experience with my renting process with Ocean. William Jenkins was very knowledgeable and happy to answer all my questions (as a first time renter in the UK) in a very timely and professional way. Recommend to anyone in search of a flat!
Amanda · 12 July 2024
★★★★★ 5/5
GoogleI'm very happy with my experience so far in setting up a new tenancy! Communication has been quick and clear, which has made the process a lot easier. Also would like to thank Will for all his help through the viewing and signing process.
Annabelle · 11 August 2024
★★★★★ 5/5
TrustpilotAsk for Emma!
Very impressed with how Emma helped with my ongoing quest to find a property. Reply to emails were speedy and these were followed up with telephone calls. Information was clear and concise and Emma also took her time to understand exactly what my requirements are, and most importantly, she respected me as a client . If only more customer facing personnel were as competent as Emma.
Bob · 23 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.