5/5
TrustpilotProfessional and helpful manager
Professional and helpful manager. Billy is a credit to the team.
Trusted Agent profile · Bristol, City of
Ocean Knowle reviews in Bristol, City of
★★★★★
1,358 reviews across 3 platforms
321 Wells Road, Bristol, BS4 2QB, Bristol, City of, BS4 2QB
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 321 Wells Road, is rated 4.8 out of 5 across 1,358 reviews on three platforms, including 108 Google reviews rated 5.0.
108
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,240
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThe assistance provided by the team…
The assistance provided by the team during th process of going to completion was great!
5/5
TrustpilotHighly recommended
I would highly recommend Ocean they were friendly, trustworthy and professional. They really supported and pushed my house buying journey from start to finish, special thanks to Jenny Green
1/5
TrustpilotOne of the most annoying letting…
One of the most annoying letting agencies! Landlord oriented 100%. Glad i moved i not having to deal with them againOcean bradley stoke is def a no!!!Avoid !!!
Agent replied · 22 October 2024
We encourage and value feedback at any time from all clients of Ocean, we ensure everyone can get in touch at any time, at their convenience. Tenants in particular have access to 24/7 care for managed properties. Furthermore, they are encouraged to pop into their local branch to meet relevant staff. As an independent service provider and local employer of 40 years, we continually strive to provide the best possible service for all.Thank you for your comments, however; we are at a loss as to why you would provide a negative review after your four-year tenancy. As with all negative comments, a Director investigates matters. Our Property Management team have confirmed we have no record of any outstanding property issues, indeed your property manager is not aware of any disruptions for the whole of your tenancy. We see no reason for your comments, they are contrary to the many hundreds of positive reviews from both tenants and landlords.Please feel free to get in touch directly if there are any specific matters you wish to discuss.Kind Regards, Ocean
5/5
TrustpilotVery happy customer
The agents were incredibly knowledgeable about the area and what the price should be put up as. Because of this we sold within a week for an offer which was more than we thought we would get. They offered a professional service and kept us informed every step of the way. Would recommend to my friends and family.
5/5
TrustpilotSo professional, fair and friendly
We had bought and sold with Oceans and I would totally recommend their work and service. So friendly and professional. Things moved fast and I really appreciate their nudges to get paperwork done with our busy schedules, we never had to chase them for anything. Always had feedback on all viewings, pricing on sale and buying fair and realistic. Genuinely nice people doing a great job.
5/5
TrustpilotThere is a reason we’ve used them twice…
There is a reason why we have used the team a second time. Incredible service. Once again they’ve made the process very easy and straightforward. Highly recommend.
5/5
TrustpilotThank you !
Joshua has been very helpful in answering all of our questions and concerns. He has made this experience much les stressful, thank you!
5/5
TrustpilotThis has been a long drawn out sale…
This has been a long drawn out sale process but Ocean has done all that is necessary, no complaints at all.
5/5
TrustpilotGreat estate agents
The Ocean Team supported us fully throughout our moving process and as first time buyers, provided us with all the help and information we needed to complete the buying process. From our very first viewing of the property up until completion, the team were always quick to help us with any queries and questions, and always to a high standard. Overall we couldn’t be happier with the experience and the services provided.
5/5
TrustpilotA joy to work with, super efficient from end to end
Neil and Nicola were both a joy to work with. Super efficient from end to end! I will definitely recommend Ocean in future!
5/5
GoogleWe are currently listed with Ocean after being with another agent that we recently left. We have received such great service so far with ocean, they are super communicative and responsive. Their customer service has been far better than what we have experienced before. Thanks ocean, looking forward to selling our place with you!
4/5
TrustpilotOcean get things done
everything from the sellers solicitors was fantastic in terms of communication and in terms of helping to process matters when things were stalled with my own solicitors. only a minor blip with regards to management company of property not being aware their the flat was even being sold and i had not been given codes for the building access to recycling and shed or energy reading area. Otherwise Ocean have been fantastic
5/5
TrustpilotHighly recommended
Jemima was a great help throughout the whole process. First time renting in Bristol and was made far simpler and smoother with her help. Thanks again!
5/5
TrustpilotI worked primarily with Debbie West
I worked primarily with Debbie West, and the service was excellent. She communication was great, and she updated me every few days, even when there wasn't much change in progress. This helped to give me peace of mind and assured me things were carrying on as they should. Everything at the estate agents' end was very efficient during exchange and completion, and they appreciated I wanted to be in ASAP. I would recommend :)
5/5
TrustpilotGreat move experience
Move managers Elizabeth and Lisa were brilliant, keeping us updated on the sale at all times .
5/5
TrustpilotReally good experience
Really good experience. Liam was great and always happy to help.
5/5
TrustpilotFantastic…
My experience with Ocean Estate Agents was fantastic.Lisa called me regularly to provide me with an update on the transaction.
5/5
TrustpilotJemima was super helpful and efficient!
5/5
TrustpilotTotal Focus on us.
We have used OEA over four times in the last few years and plan to use them again in the coming months to sell a flat. The team are always focused on us and are not phased by any issues that crop up.They keep informed at every stage so there are no surprises. OEA have a great team , great service.
5/5
TrustpilotOcean Estate Agents
A great experience with Ocean as a first time buyer. Thank you to Debbie and the Ocean team for all of their help and support.
5/5
GoogleI have recently dealt with Curtis at the Ocean Knowle branch he was refreshingly honest, professional and a pleasure to work with. 5 *
4/5
TrustpilotOverall very good exerience
Overall, a very good experience from Ocean's estate agency and conveyancing teams. Obvious great local knowledge. Found me several potential buyers, so managed to achieve a good offer above the target. Helpful all the way through, with regular updates about progress with the process. The only disappointment was at the interface between the agency and conveyancing teams, as I was quoted the wrong conveyancing fee by the agency team.
5/5
TrustpilotFrom start to finish
From start to finish, Melissa Bell has been amazing in guiding us through our journey. Would definitely recommend Ocean Estate Agents and their solicitors!
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Tell us what you need and we'll put you in touch. Ocean Knowle hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
