Trusted Agent profile · Bristol, City of
★★★★★
1,358 reviews across 3 platforms
321 Wells Road, Bristol, BS4 2QB, Bristol, City of, BS4 2QB
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 321 Wells Road, is rated 4.8 out of 5 across 1,358 reviews on three platforms, including 108 Google reviews rated 5.0.
108
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,240
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Ocean Knowle hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessionalism is top notch and they…
Professionalism is top notch and they are apt in replying any questions you might have.They gave me a stress free service ranging from the documentation process to the collection of keys to the property.
5/5
FacebookOcean went above and beyond to ensure that my rental journey was smooth and stress free. A special thanks to Will who answered all of my questions promptly and kept me informed at every step of the process. Thanks so much!
5/5
TrustpilotOcean helped to buy my house in Chepstow
Ocean Mortgages assisted me during a successfull purchase of my house in Chepstow. Simon Lack and Tracey Green were extremely professional and helpful. I can only recommend Ocean, as they are great team of financial advisors.Cedric Wierzchowski
1/5
TrustpilotHorrible experience will not be using…
Horrible experience will not be using Ocean again. Never updating when need it, was told delays was being caused by our solicitor but it was the in-house oceans solicitor that the buyers were using causing all the issues.
Thank you for your feedback. We are sorry you feel our service did not meet your expectations. Our team at Bradley Stoke will be disappointed, as you will see, they consistently receive 5* feedback for their high level of customer care. Our records indicate that we made every effort to keep you informed of progress throughout this complex case. Whilst your purchase does fall within the current, national average purchase times, delays were unfortunately experienced. This was due to the necessary enquiries and required responses from three separate management companies, further complicated as some management contracts had been recently acquired. Please be assured every effort was made to expedite this situation for the whole of the chain. Please note, Ocean Property Lawyers were acting in the best legal interests of their client within this same chain.Congratulations on your new home, and we wish you all the best as you settle in.RegardsOcean
5/5
TrustpilotOcean Estate Agents, Bradley Stoke Branch.
Ocean Bradley Stoke branch recently sold a property for us and through the trials and tribulations of selling a leasehold property they kept the dialogue between the two solicitors going positively.The sales coordinator at the branch kept us well informed at every stage of the sales process and in some instances was responsible for helping to move things forward.we will have no hesitation in using Ocean again when we need to sell one of our buy to let properties.
5/5
TrustpilotExtremely helpful & great advice!
Both Richard and Claire were extremely helpful with our queries, staying in regular contact and advising every step of the way. They made the process of obtaining a mortgage and life cover much easier than it would have been! Would thoroughly recommend.
5/5
TrustpilotGreat help with my remortgage
Ocean did a great job with my remortgage! Special shout out to Simon Lack and Tracey Green who helped me find the best deal and kept me in the loop throughout. I can't recommend them enough!
5/5
TrustpilotOcean Homes Bradley Stoke - ABU
We had a great experience with Ocean Homes - Bradley Stoke. Abu was an excellent Estate Agent. He helped us to quickly secure a house and it was a quick, easy and stress-free process! Thank you:)
5/5
TrustpilotThank you very much ocean estate…
Thank you very much ocean estate agents. They provided us with an indescribable level of service and stayed with us throughout the journey of making our dream home come true. Thank you for supporting us and standing behind us in all the difficult times we have gone through. We have no words to thank you especially ms sadie. We reccommond you to everyone who has a dream of a house. Thank you again Ocean Estate Agents and Ms. Sadie.
5/5
TrustpilotExcellent Service
Me and my partner recently purchased our first property through oceans and can’t fault them. We spoke to a few different estate agencies and they all seemed quite disorganised and unfriendly. We had our first viewing with Layla who was very friendly and helpful and put us at ease with the process. The whole team have been very helpful including Tracey and Lauren who kept us up to date throughout and very responsive to emails. We also used oceans financial adviser Simon who was also very friendly and informative, made the application for the mortgage a lot easier and kept us up to date with any rate changes.
5/5
TrustpilotGood experience
Abu was very helpful when we were looking for our first student property. We appreciated the help and him giving us options for different properties. Any questions we had were answered and he was very consistent
5/5
TrustpilotAmelia and her team were efficient and…
Amelia and her team were efficient and great to work with to secure our rental, despite difficulties with the referencing company that were out of their control they did their best to ensure the smoothest outcome. Would definitely recommend to all!
5/5
TrustpilotMany thanks to Kayla and Tom
Many thanks to Kayla and Tom. They are both professional and efficient in their different roles. Easy to contact and they always respond. Makes having a property to let so much easier. Thanks to both of you.
5/5
TrustpilotThe employees were very helpful and…
The employees were very helpful and communicated every step of the process. One of the Agents Evie Lane was very helpful, would definitely recommend the Agency.
5/5
TrustpilotExcellent service from Will Jenkins at…
Excellent service from Will Jenkins at Ocean lettings. He was consistently supportive when we were keen to proceed with a rental and he was always swift to respond and professional. Will definitely recommend.
5/5
TrustpilotJust like to thank Abu Miah and the whole letting Team
Just like to thank Abu Miah and the whole team in the terrific work they do truly professional and we are grateful for their efforts , also a big mention to Lily .
5/5
TrustpilotExcellent Service
Simon was incredibly helpful and always provided us with the most up to date information throughout our re-mortgage process.
5/5
TrustpilotA fantastic experience
The whole experience with Ocean was fantastic from start to finish.In fact, the process started 4 years ago when I needed a valuation for divorce purposes. I had a chat with Stefano and explained my situation. He was really helpful and arranged for Lawrence to visit. (Ocean were the only agent that wanted to visit as I had explained that I had no plans to sell imminently). Lawrence came round and provided a written valuation straight away, of which I was very grateful.When circumstances prompted the need to sell last summer, I called upon Stefano and Lawrence again, who gave me an honest appraisal and some good advice on preparing the property to go to market.Ash took some amazing photos, and Lawrence marketed the property at exactly the right price, meaning I had 10 viewings lined up in one day. Joseph carried out the viewings, introduced himself first and obtained 4 offers, giving me the option to chose the best buyer.Lisa progressed the sale and kept me informed at all times, chasing where necessary (particularly as the solicitors at the top of the chain were somewhat slow).I also instructed Ocean Property Lawyers, Livia in particular was excellent - so helpful and friendly, dealing mainly via email which suited me perfectly.I cannot recommend Ocean highly enough (and have already done so, several times).
5/5
TrustpilotOcean Estate agents were brilliant
Ocean estate agents were extremely helpful, professional in finding tenants for my property. Every enquiry was dealt with promptly, politely and with consideration for my needs. I felt I was able to express my opinion whilst being guided by their professional advice. Elliot , James and Jemima have all been extremely helpful, friendly and professional. I used Ocean two years ago to find tenants.The tenants they found were perfect. They have just found me new tenants who also appear to be perfect. Many thanks. I can definitely say that I would use Ocean again. My house was re-rented within days . Thank you
5/5
TrustpilotExceptional team
Exceptional team, professional, efficient and really supportive. Can’t rate them highly enough.
5/5
TrustpilotExcellent local letting agent
Excellent local letting agent, a pleasure dealing with them throughout the process. Alun and Lily were very helpful and always very quick to reply!
5/5
TrustpilotWould highly recommend Ocean
The staff were very friendly, polite and helpful from the onset. Guiding and supporting us through the sell of our property, answering any questions and keeping in touch throughout the process. Equally the team of solicitors were very good, updating and explaining everything we needed to do, nothing was too much trouble and we have also used them for buying our new property. The whole experience has been relatively stress free, everything went smoothly and we would definitely use again should the need arise. We would 100% highly recommend Ocean to anyone wishing to buy or sell their property.
5/5
GoogleLauren was fantastic from start to finish during the buying process, thanks for your help and professional work
5/5
TrustpilotI found everyone in the office very…
I found everyone in the office very helpful. In my situation of a parents family home being sold and therefore being a very sensitive time the staff were very patient, understanding and extremely helpful, especially Tanya.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Ocean Knowle hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
