Trusted Agent profile · Bristol, City of
★★★★★
1,636 reviews across 3 platforms
187-189 Whiteladies Road, Bristol, BS8 2RY, Bristol, City of, BS8 2RY
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 187-189 Whiteladies Road, is rated 4.8 out of 5 across 1,636 reviews on three platforms, including 348 Google reviews rated 4.8.
348
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,287
Reviews on Trustpilot
Business-wide
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotFrom the time I found about the…
From the time I found about the availability of the apartment for rent till I made the call and got appointment for reviewing everything was amazing and lovely Chantelle Made everything smooth and easy with her pleasant attitude. Great team and will always deal with you.Thanks for everything.
5/5
TrustpilotGreat Experience
Nothing but good things to say about Ocean during the process of finding a rental flat. Lily B was very helpful and understood our requirements perfectly. She answered all of our questions promptly and was helpful throughout the entire process.
5/5
TrustpilotHow helpful Ocean is and they always do what they say they are going to do, whether it’s call back or email with updates
I started my journey with Jack at Ocean, who was polite, friendly and professional at all times. Then Paul the Manager took over and he kept me informed of any updates and was always happy to go through anything I wasn’t sure of. Very polite and professional too.
5/5
TrustpilotLess Stress with Ocean
The friendly, helpful and efficient staff, who kept us informed throughout the process of selling our property, made what is a stressful situation, much easier to cope with. Thank u to all at Ocean Estate Agents
5/5
GoogleWill and Laura at Ocean in Clifton have been so incredibly helpful; we had a sticky situation with our previous landlord and upon setting up a viewing to handing over the keys for the new place, they both were so professional and compassionate for our situation. Thank you both so much!
5/5
TrustpilotHighly professional, prompt and courteous.
Ocean gave us free advice which helped us get our mortgage sorted. Then our solicitor - also through Ocean - helped us through the process of buying our first house and kept us informed about everything that was happening. The staff were all highly professional, prompt and courteous. Thank you, Ocean!
5/5
GoogleI am relocating for work and was struggling to make weekday viewings as a result. Ocean were super helpful in offering Saturday viewings and giving me a fighting chance of finding somewhere before the start of my new job. I found the staff really wonderful to deal with. They were personable and professional, clear communicators (both in person and via e-mail), sympathetic and fair. Thank you for making it possible and for taking the stress out of the search :D
5/5
GoogleFrom the get go, Ocean stood out from the pack as a high quality, super friendly, cost effective option. Having worked through Ocean to purchase my flat 9 years ago, it was an obvious choice for me to return to the agency to manage its letting as I prepared to move overseas. The service was brilliant. As a first time renter, my agent was able to walk me through the options to find the right set up for me as a landlord, before introducing me to the perfect tenant. It was fast, affordable, and all delivered via a personal relationship with someone who was always on the end of the phone or e mail. I couldn’t recommend them more highly.
5/5
TrustpilotAlways available and willing to help.
Always responded quickly to phone calls and emails, were always willing to do whatever was requested to make the sale easier, particularly as I was selling at a distance. Professional throughout.
5/5
TrustpilotGreat professional and friendly sales team.
Great professional team handling the sale of my house. Great communication at all stages with online access for updates. Very helpful in resolving the issues which arose in the process . Can’t speak highly enough of the friendly entire team looking after my sale. Would definitely recommend to others.
5/5
TrustpilotGood service
I was impressed by the work of Lily in helping us secure our tenancy and the work of Laura in ensuring that our move-in went smoothly. Both gave quick and clear replies to any questions I had.
5/5
TrustpilotExcellent service
Excellent service provided by all at Ocean - notably Abu, Hema and Laura. I really appreciated how well i was supported with the letting of my flat - great communication and a lovely tenant was found quickly. Very pleased.
1/5
TrustpilotMis-sold my flat
Mis-sold my flat. They told me my lease length was a lot longer than it was in my lease contract. Quite a lot of other information was incorrectly presented by the estate agent too. Will be wary of them in the future.
5/5
TrustpilotLetting experience.
Very efficient and diligent un obtaining, reccomending and vetting tenants for my property.Kept well informed at all tmes and alays available for any queries.My thanks and appreciation for his competent and professional service in the participation in arranging this tenancy.
5/5
TrustpilotExceptional service from start to…
Exceptional service from start to finish! Wouldn't have considered anyone else to sell our property. Great staff.We also used Ocean Property lawyers and were very pleased with the service.
5/5
TrustpilotVery good service
Ocean lettings have been excellent at managing my property for around 11 years now. They assist with all aspects as needed, which is super helpful when living in another city to the property. Ocean have also assisted with related issues, like mortgages and sales when needed. Mirela Fedor manages my property and is very efficient at dealing with issues and responding to queries so that things get resolved.
5/5
TrustpilotTheir commitment to customer…
Their commitment to customer satisfaction is truly commendable. From the first meeting to completion, their team displayed professionalism and a genuine desire to meet our needs. I couldn't be happier with the results. Trustworthy, efficient, and a pleasure to work with, I highly recommend their services.
5/5
GoogleI was put in touch with Lily Butler regarding my recent application for a property in Bristol. She was speedy and super friendly, as well as so willing to answer my one million and one questions! She's made me feel really calm about the move and I will definitely feel so much more at ease in my new home knowing that I have her as a contact!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery positive experience. Had great difficulty with the solicitors, in which Ocean assisted in pushing the purchase. All the team were professional and quick to respond to queries. Would recommend.
5/5
TrustpilotThe house was marketed well and sold…
The house was marketed well and sold very quickly.The photos taken highlighted the attributes of the house and garden.The Ocean team were very helpful and informative throughout the whole process.
5/5
GoogleEveryone I spoke to on the team were really nice and helpful, it was never an issue getting through to speak to someone and they would respond to emails quickly. I felt like they cared for me and everything was done very professionally. Would 100% use Ocean again :)
5/5
TrustpilotOceans Property Lawyers
Oceans Property Lawyers (specifically Victoria and Claire) were fantastic in assisting me with a Buy To Let Mortgage. Very professional and always at hand to help via email or phone. I would certainly recommend them to anyone who required this or a similar service.
5/5
GoogleWe recently bought a home through Ocean, who were extremely helpful and responsive throughout the experience. Jasmine, in particular, made sure to check in with us to give even small updates which was hugely appreciated. Would definitely recommend Ocean to others and using them again in the future. Thank you!
5/5
TrustpilotOcean Experience
Jemima & James are both absolutely brilliant, they made the letting process as smooth and hassle free as possible.I would recommend both of them and would add that they are a credit to Ocean as a company.
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