Trusted Agent profile · Bristol, City of
★★★★★
1,745 reviews across 2 platforms
201 Gloucester Road, Bishopston, Bristol, BS7 8BG, Bristol, City of, BS7 8BG
Part of Ocean, see every office.
Ocean's office in Bristol, City of, at 201 Gloucester Road, is rated 4.8 out of 5 across 1,745 reviews on two platforms, including 341 Google reviews rated 4.7.
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotEfficient service - would recommend
I was recommended Ocean Finance by an Estate agent, having used another broker in the past. Efficient service and advice in arranging a mortgage for a complex property. Very appreciative of Neil's expertise. He emailed regularly to ensure I got the best product / interest rates possible. Thank you for your excellent service.
1/5
TrustpilotOne of the most annoying letting…
One of the most annoying letting agencies! Landlord oriented 100%. Glad i moved i not having to deal with them againOcean bradley stoke is def a no!!!Avoid !!!
We encourage and value feedback at any time from all clients of Ocean, we ensure everyone can get in touch at any time, at their convenience. Tenants in particular have access to 24/7 care for managed properties. Furthermore, they are encouraged to pop into their local branch to meet relevant staff. As an independent service provider and local employer of 40 years, we continually strive to provide the best possible service for all.Thank you for your comments, however; we are at a loss as to why you would provide a negative review after your four-year tenancy. As with all negative comments, a Director investigates matters. Our Property Management team have confirmed we have no record of any outstanding property issues, indeed your property manager is not aware of any disruptions for the whole of your tenancy. We see no reason for your comments, they are contrary to the many hundreds of positive reviews from both tenants and landlords.Please feel free to get in touch directly if there are any specific matters you wish to discuss.Kind Regards, Ocean
5/5
TrustpilotFriendly team…
Such a friendly and efficient team especially Lily Butler, thank you.
5/5
TrustpilotVery happy customer
The agents were incredibly knowledgeable about the area and what the price should be put up as. Because of this we sold within a week for an offer which was more than we thought we would get. They offered a professional service and kept us informed every step of the way. Would recommend to my friends and family.
5/5
TrustpilotSo professional, fair and friendly
We had bought and sold with Oceans and I would totally recommend their work and service. So friendly and professional. Things moved fast and I really appreciate their nudges to get paperwork done with our busy schedules, we never had to chase them for anything. Always had feedback on all viewings, pricing on sale and buying fair and realistic. Genuinely nice people doing a great job.
5/5
GoogleA great experience with Ocean as a first time buyer. Thank you to Debbie and the Ocean team for all of their help and support.
5/5
GoogleElla was supportive, attentive and communicative throughout the process. The whole team were excellent, from initial valuation through to completion. Would definitely use Ocean again!
5/5
GoogleChantelle has been wonderful, an absolute delight from the viewing right through to the end. Fabulous communication and very helpful whenever there was an issue.
5/5
TrustpilotThere is a reason we’ve used them twice…
There is a reason why we have used the team a second time. Incredible service. Once again they’ve made the process very easy and straightforward. Highly recommend.
5/5
GoogleI had a fantastic experience selling my home through Ocean. The team were all extremely friendly, helpful and brilliant at keeping me informed of any progress or delays with the sale. A huge thank you to Chris, Abbie, Jason, Andy, Jordan and the rest of the team at the Gloucester Road office...
4/5
TrustpilotA positive outcome in an awkward process
The online process was not explained very well and an unrealistic expectation of viewings was given. Once we had properly signed up - by visiting the office, which shouldn't have been necessary - the sales negotiator was excellent. She was very attentive to the detail we gave on the house before the first viewing. She was very positive and enthusiastic. All the office staff were very welcoming and wanted to help.
5/5
TrustpilotThank you !
Joshua has been very helpful in answering all of our questions and concerns. He has made this experience much les stressful, thank you!
5/5
TrustpilotExcellent service
Excellent service and updated at every stage
5/5
TrustpilotGreat estate agents
The Ocean Team supported us fully throughout our moving process and as first time buyers, provided us with all the help and information we needed to complete the buying process. From our very first viewing of the property up until completion, the team were always quick to help us with any queries and questions, and always to a high standard. Overall we couldn’t be happier with the experience and the services provided.
5/5
TrustpilotA joy to work with, super efficient from end to end
Neil and Nicola were both a joy to work with. Super efficient from end to end! I will definitely recommend Ocean in future!
5/5
TrustpilotHighly recommended
Jemima was a great help throughout the whole process. First time renting in Bristol and was made far simpler and smoother with her help. Thanks again!
4/5
TrustpilotOcean get things done
everything from the sellers solicitors was fantastic in terms of communication and in terms of helping to process matters when things were stalled with my own solicitors. only a minor blip with regards to management company of property not being aware their the flat was even being sold and i had not been given codes for the building access to recycling and shed or energy reading area. Otherwise Ocean have been fantastic
5/5
TrustpilotI worked primarily with Debbie West
I worked primarily with Debbie West, and the service was excellent. She communication was great, and she updated me every few days, even when there wasn't much change in progress. This helped to give me peace of mind and assured me things were carrying on as they should. Everything at the estate agents' end was very efficient during exchange and completion, and they appreciated I wanted to be in ASAP. I would recommend :)
5/5
TrustpilotGreat move experience
Move managers Elizabeth and Lisa were brilliant, keeping us updated on the sale at all times .
5/5
TrustpilotGreat move experience
Move managers Elizabeth and Lisa were brilliant, keeping us updated on the sale at all times .
5/5
TrustpilotReally good experience
Really good experience. Liam was great and always happy to help.
5/5
GoogleOur sale ran very smoothly thanks to Nicola, who was helpful throughout.
5/5
TrustpilotFantastic…
My experience with Ocean Estate Agents was fantastic.Lisa called me regularly to provide me with an update on the transaction.
5/5
TrustpilotTotal Focus on us.
We have used OEA over four times in the last few years and plan to use them again in the coming months to sell a flat. The team are always focused on us and are not phased by any issues that crop up.They keep informed at every stage so there are no surprises. OEA have a great team , great service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ocean Bristol, City of won awards at EA Masters in one year, most recently 2025.
EA Masters winner in one year: 2025.
EA Masters by year, 20252025 1 Gold EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Ocean Bishopston hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Yes. Ocean Bishopston won Gold for Best Estate Agent Guide 2026 Gold Award, Bishopston branch at EA Masters 2025.
