Trusted Agent profile Β· Bristol, City of

Andrews Westbury-On-Trym reviews in Bristol, City of

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

2,008 reviews across 2 platforms

4 High Street, Westbury-on-Trym, Bristol, BS9 3DU, Bristol, City of, BS9 3DU

Part of Andrews, see every office.

Andrews's office in Bristol, City of, at 4 High Street, is rated 4.9 out of 5 across 2,008 reviews on two platforms, including 131 Google reviews rated 4.6.

Google logo

4.6 / 5

131

Reviews on Google

This office

Trustpilot logo

1,877

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service from Liz

Our property manager Liz T always communicates very well, and her experience really helps us as landlords. Years of consistently good experience, great at finding and managing tenants too.

Gareth Β· 25 August 2026

Agent replied Β· 10 October 2026

Dear Gareth , Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Liz T. Her dedication and expertise are truly invaluable. We appreciate your continued trust in us. Best wishes , Lisa

5/5

Trustpilot

I would like to say a big thank you to…

I would like to say a big thank you to my letting agent ANDREWS also Mr Greg and Shannon for the excellent service provided. From start to finish, the process was handled professionally, efficiently, and with great communication throughout. Any questions or concerns I had were addressed quickly and clearly, which made everything stress-free.

Sandaru Β· 19 February 2026

Agent replied Β· 22 February 2026

Dear Sandaru Dharmapala, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Greg and Shannon. Your recommendation means a lot to us. We're committed to providing excellent service and are glad we could make the process stress-free for you. Best regards, Andrews Head Office

5/5

Trustpilot

I have been looking for a property and…

I have been looking for a property and can highly recommend Issy. She is very friendly and her customer service skills are great. I felt so welcomed when I went into the store and felt that my needs when looking for a property were taken care of. Thankyou Issy.

Elise Β· 19 October 2024

Agent replied Β· 24 October 2024

Thank you, Elise! We're thrilled to hear about your positive experience with Issy. Your kind words mean a lot to us. Best wishes , Lisa

5/5

Google

Ashley, Mark, Abbie, Claire and Aseem have been a joy to work with. As first time buyers they put us at ease with answering all our questions quickly and clearly, and were accommodating with our viewing requests. Mark Denty's knowledgeable personable mortage broker service was fantastic, it made our first mortgage experience very smooth and I felt confident that we were getting the best deal. Overall we recieved a high quality service that was friendly and professional, I highly recommend the Andrews Westbury-on-Trym team and will be using them again for our future property needs. We would also like to say a big thank you to Luke for making sure the house was cleared for completion, it was very much appreciated.

Terri Β· 10 October 2022

Agent replied Β· 10 November 2024

Good afternoon Terri Young, thanks for taking the time to leave us feedback regarding your recent experience.

5/5

Trustpilot

Very professional

We just sold out flat . David Cole was fantastic during all process. He is very professional and always prompt to respond to any questions and always keeping us positive. I would highly recommend David . Thank you David for your support and hard work.

CΓ©lia Β· 17 December 2024

Agent replied Β· 24 December 2024

Dear CΓ©lia, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with David Cole. Your recommendation means a lot to us. Best wishes in your new chapter , Lisa

5/5

Trustpilot

Warm and Helpful Service

I just had my tenancy renewed with Andrews and the team were extremely helpful and patient. A special shoutout to Shannon who was really warm and helped to make what could have been a complicated and stressful experience, seamless! Thank you and please keep doing what you do best!

Debola Β· 7 October 2024

Agent replied Β· 24 October 2024

Thank you, Debola! We're thrilled to hear about your positive experience. Shannon and the team appreciate your kind words. We're here to help and look forward to continuing to serve you!

5/5

Trustpilot

My differentiated estate agent experience!

Tanya at Andrews Estate Agent was my third agent for my property. It was very differentiated experience from the other agencies in that she actively pushed my property, was approachable, informative and effective and sold my property by the required deadline. Even my solicitor commented how approachable and efficient she is.

Joanna Β· 28 August 2024

Agent replied Β· 24 October 2024

Thank you, Joanna! We're thrilled to hear about your positive experience with Tanya. Your feedback is greatly appreciated, and we're glad she could meet your expectations and deadline.

5/5

Trustpilot

Thank you Elif!

Elif was great when handling a management issue

Matthew Β· 16 January 2026

Agent replied Β· 22 January 2026

Dear Matthew, Thank you for your wonderful feedback! We're thrilled to hear that Elif provided excellent service in handling your management issue. Your satisfaction is our priority, and we appreciate your 5-star rating. We look forward to serving you again at Andrews Head Office. Best regards, The Andrews Head Office Team

5/5

Trustpilot

Great takeover from Luke

Recently Luke took over the management of our block of flats. I have to say, I felt Andrews had not been managing the block brilliantly before, particularly given how expensive they were. But Luke has been responsive, efficient and prudent with managing our money. Lots of lingering issues are being sorted out now. Have been really pleased with him so far. A real breath of fresh air.

Alasdair Β· 4 October 2023

Agent replied Β· 24 October 2024

Hi Alasdair, thank you for the brilliant five star review. Sorry to see that our previous service had not met your expectations, however we are really pleased to see that Luke has redeemed your confidence in our ability to manage your block. Thank you again for the great review for Luke. Thanks, Rhys

5/5

Trustpilot

Andrews exceeded my expectations

Andrews exceeded my expectations in every way! Their friendly and professional agents guided me through the home-finding process with ease. Thanks to Dan, Zy and Emily. Their rapid response times and expert local knowledge ensured I found the perfect property quickly. Thank you, Andrews, for an exceptional experience!

Rumbidzai Β· 6 October 2024

Agent replied Β· 24 October 2024

Thank you, Rumbidzai. We're thrilled to hear that Dan, Zy, and Emily made your home-finding experience exceptional. Your kind words mean a lot to us. Enjoy your new home!

5/5

Trustpilot

Five stars from Melanie Whitehead Andrews letting agency

I had a wonderful experience with letting agency Winterborne. I worked with Melanie Whitehead The property manager and she had been amazing. She was quick to answer my questions and queries In a timely manner and with respect. I would recommend them and i would work with them again and again in the future.

Enesia Β· 14 June 2024

Agent replied Β· 24 October 2024

Hi Enesia, thank you for the five star review. It's brilliant to see that you've had such a brilliant experience with the team in Winterboune, with a particular mention to Mel, we know she will really appreciate seeing your kind feedback. Thanks again, Rhys

5/5

Trustpilot

Andrews is a professional company…

Andrews is a professional company represented by very knowledgeable individuals. We were looked after by Sam with regards to the rental property we were looking for. As we were relocating to the area Sam was very helpful with the area search and the property type. We secured a great rental which is in a perfect location and within our budget. Thanks Sam πŸ™

Richard Β· 12 December 2023

Agent replied Β· 24 October 2024

Hi Richard, thank you for taking the time to write a five star review. Brilliant to see Sam has been looking after you whilst finding you your new home, and even secured one for you in the end, fantastic news! Thanks again and all the best, Laura.

5/5

Trustpilot

I cannot recommend Andrews Property enough

I cannot recommend Andrews Property Group enough for their outstanding support throughout my process. From the initial inquiry to the final signing. Shout out to Jennifer who went above and beyond to ensure a smooth experience and when the extra mile. She has instilled confidence and trust and if you are seeking an estate agent look no further than Andrews

Heather Β· 10 February 2024

Agent replied Β· 24 October 2024

Hi Heather, thank you for the five star review. We are so pleased that you've had such a positive experience throughout your search and move in. Jennifer will be delighted to see the feedback. Thanks, Rhys

5/5

Trustpilot

Andrews Property Lettings

All communications with Molly, Chemaine, Rebekah, Harpinder, Gurmit & Issy have been dealt with professionally, promptly, politely & with a friendly attitude. Always a delight.

Martyn Β· 25 August 2026

Agent replied Β· 10 October 2026

Hi Martyn, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team. Your satisfaction is our priority, and we look forward to continuing to serve you with excellence. Best wishes , Lisa

5/5

Trustpilot

Fantastic service

Tony, Akshar and Akuwa were fantastic. Had trouble selling in a difficult market but Andrews team sold our house and got us through the nightmare of dealing with solicitors and we managed to sell and get into our dream house. Highly recommended, will go above and beyond to make sure everything goes smoothly.

JB Β· 15 June 2024

Agent replied Β· 24 October 2024

Thank you for the review for the team in Worcester Park, we know they will really appreciate seeing your feedback. Fantastic to see that we've allowed your dream move happen! Thanks again for sharing your experience, Rhys

5/5

Google

Can definitely recommend Claire, Charlotte and the team at Andrews Westbury. They were helpful and friendly throughout the sale of our home. We got an offer very quickly and felt a professional job was done.

James Β· 15 March 2025

Agent replied Β· 10 April 2025

Thank you, James, for your wonderful review and recommendation. We're delighted to hear that Claire, Charlotte, and the team provided helpful and friendly service while selling your home. Best wishes from Andrews Westbury-on-Trym

5/5

Trustpilot

Efficient service

Everything was very quick and efficient. Shannon was very informative and helpful on the show around

Callum Β· 14 October 2025

Agent replied Β· 22 October 2025

Hi Callum, thank you for your wonderful feedback! We're thrilled to hear that Shannon provided you with a quick and efficient experience. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes , Lisa

5/5

Trustpilot

Jodi is warm, friendly and helpful

I am currently in the process of renting a property through Andrews. Jodi has been amazing right from the start. She is warm, friendly, helpful and knowledgeable. She made me feel at ease as soon as we started talking on the phone and has been so kind to me and my family. I really do appreciate that. Thank you so much for everything 😊

Sara Β· 25 October 2023

Agent replied Β· 24 October 2024

Hi Sara, fantastic to see such a positive review for the team at Andrews Cheltenham, with particular reference to Jodi. We feel that clear communication is key to any move in order to try and ease any stress, looks like Jodi has been on hand to assist throughout. Thanks, Rhys

4/5

Google

As a purchaser of a property marketed by Westbury on Trym Andrews I was very happy with the support offered to me, particularly by Claire, who answered my queries in a very friendly, timely and helpful manner. A enjoyed a lovely welcome when I finally picked up the keys to my lovely new home. Thank you Andrews!

Maggie Β· 17 December 2025

Agent replied Β· 17 April 2026

Dear Maggie, Thank you for your kind words and for choosing Andrews Westbury-on-Trym. We're thrilled to hear about your positive experience with Claire and our team. Congratulations on your new home! If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

We have a few properties we rent out…

We have a few properties we rent out through Andrews and have built a good rapport with julie Calver.

Steve Β· 24 September 2026

Agent replied Β· 10 October 2026

Dear Steve, Thank you for your wonderful review and for highlighting your positive experience with Julie Calver. We're thrilled to hear about the rapport you've built. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best regards, Andrews Head Office

5/5

Trustpilot

I have to say that Emma is a superstar

I have to say that Emma is a superstar. She was the most professional and friendly salesperson we encountered during our home viewing experience. We loved her service. Her responses and suggestions were always very timely and helpful throughout the home buying process. We recommend Emma to everyone. Z & S

Y Β· 1 July 2024

Agent replied Β· 24 October 2024

Thank you for the review and recommendation. It is fantastic to hear how Emma was the most professional and friendly agent you came across and assisted in your search. Thanks again , Lisa

5/5

Trustpilot

Outstanding First-Time Buyer Experience with Exceptional Support from Elliot

As a first-time buyer, I couldn’t have asked for a better experience. The agency found me the perfect flat in Bristol, and Elliot was exceptional throughout the process. He always kept my best interests at heart, providing clear guidance and support. Highly recommend their service.

Boyan Β· 1 October 2024

Agent replied Β· 24 October 2024

Thank you, Boyan! We're thrilled to hear about your positive experience. Elliot and the team are dedicated to providing exceptional service. Enjoy your new flat in Bristol!

5/5

Trustpilot

I have been dealing with Michelle for a…

I have been dealing with Michelle for a number of years. She is polite, pleasant and efficient. I cannot recommend her highly enough and thank her for all her assistance as well as the reminders. Without her help, management of my flats would be in terrible shape.Thank you Michelle..

Cyrus Β· 25 July 2024

Agent replied Β· 24 October 2024

Thank you, Cyrus, for your kind words! We're thrilled to hear about your positive experience with Michelle. Your feedback is greatly appreciated.

5/5

Trustpilot

Very caring property management support

For past 10 years time of my living abroad, I had no worries about my property thanks to Michelle. She has been always nice and promptly coordinated beautifully between me and tenants. Thanks Michelle from Andrews southfield once again and she is really good asset for Andrews property group.

Minsuk Β· 25 July 2024

Agent replied Β· 24 October 2024

Thank you, Minsuk, for your kind words! We're thrilled to hear about your positive experience with Michelle. She truly is an asset to our team.

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