Trusted Agent profile · Bristol, City of
★★★★★
2,011 reviews across 2 platforms
4 High Street, Westbury-on-Trym, Bristol, BS9 3DU, Bristol, City of, BS9 3DU
Part of Andrews, see every office.
Andrews's office in Bristol, City of, at 4 High Street, is rated 4.9 out of 5 across 2,011 reviews on two platforms, including 131 Google reviews rated 4.6.
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotListened and communicated efficiently…
Listened and communicated efficiently in time before Christmas
Dear Sarah, Thank you for your wonderful review! We're thrilled to hear that our team communicated efficiently and met your needs in time for Christmas. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to serving you again! Best regards, Andrews Head Office
5/5
GoogleHighley recommend. Andrews didn’t look for a quick sale for my property as some fixed rate fee estate agents do. They valued my property higher than three others estate agents (50k more) and were very confident in achieving the asking price, sure enough the property sold for asking price within 2 weeks. Debbie and the whole team kept me informed throughout the sale. I would definitely look at using Andrews again in the near future.
Thank you Will
5/5
TrustpilotFantastic estate agents, friendly staff
Fantastic from start to finish. Not only was Connor fantastic during his viewings and his knowledge was great, the whole team was equally as great when we enquired about properties. It sounds like the whole team work together to make the end consumer happy and it was honestly a great experienceThank you so much
Hi there, thank you for your five star review to Connor. Brilliant to see Connor provided you with his excellent knowledge and the team were able to make it a great experience for yourself! Thanks again and all the best, Laura.
5/5
TrustpilotGreat Professional Service
It was such a pleasure working with Mr.Isaac Biggerstaff from Andrews Property Group. Thanks to his professional and friendly service. Always keeps us informed about the latest and helps us to see through to the end. Thanks again to Isaac and his team for their service in this matter.
5/5
TrustpilotOne of the trustworthy company where…
One of the trustworthy company where they had supported for the house viewing for multiple attempts within quicker duration with fast and prompt response . Especially zyad is quite supporting in following up closely and support the customer needs..thank you for that
Thank you, Mohammed! We're so pleased to hear about your positive experience with our team, especially Zyad. Your kind words and trust mean a lot to us. Best wishes, Jake
5/5
TrustpilotFriendly and efficient service
A big thank you to all the staff at the Bear Flat Branch, in particular Emma Mussert. From the start we received friendly and enthusiastic advice, our enquiries were always dealt with promptly, in a friendly manner and we received regular feedback during which turned out to be a long and protracted sale.
5/5
TrustpilotLouise Gonella
Louise Gonella , the property manager was so helpful and organised an engineer to fix my hot water and heating as a matter of urgency and it was fixed the next morning . I’m so grateful to her for getting on to it so quickly .
Thank you, Melanie! We're thrilled to hear Louise was able to assist you promptly. Your satisfaction is our priority!
5/5
TrustpilotGreat estate agent!
Elliot, the estate agent that has helped us secure an offer on a house has been great. He’s friendly and approachable and is easily reachable. He is also very quick to respond to enquiries and appears to do what he can to update you on news. Would definitely recommend him to others trying to buy a house!
Hi Beth, we certainly know that Elliot will love seeing your feedback and it's brilliant for us to see all his hard work and efforts recognised. Thanks for spreading the word about the fantastic work he does. Thanks again, Rhys
5/5
TrustpilotSearching for a flat
I am searching for renting a flat and came across this estate agency. I contacted them by email about a flat and the day after I received a call from them. The estate agent, Kiana, was very nice and helpful answering to my enquiries. Easy to talk and friendly.
Thank you for taking the time to share your experience and leave a review. Fantastic to see that Kiana was such a source of help throughout your dealings with us. Thanks again, Rhys
5/5
TrustpilotQuick and reliable service guaranteed
Shannon has been incredible, from the moment we said we wanted to put our property on the rental market she actioned the request quickly, provided relevant documentation swiftly and kept us informed at every opportunity. The house had new tenants in within a couple of weeks. Thank you for all your help.
5/5
TrustpilotVery good customer service
Andrews emailed a property that matched our criteria and I met with Shamiya today at the property for a viewing, she was very professional and friendly and was able to answer all our questions and explained the next steps.Communication has been good throughout and I would highly recommend Andrews.
Hi Diane, thank you for taking the time to leave us a review. Amazing to see Shamiya matched you with a suitable property and then booked you in for a viewing too, we know it's a competitive market so it's great to see Andrews Downend are on your side! Thanks, Rhys
4/5
GoogleThis branch of Andrews dealt with my recent house sale, and I found them to be professional, efficient and caring. They conducted viewings sensitively and quickly found me a buyer. There were a couple of occasions when the communication with my buyer could have been better, but Sheryl Corrish in particular was brilliant and extremely responsive. Overall I can highly recommend them.PositiveResponsiveness, Quality, Professionalism
4/5
TrustpilotOverall good to deal with
Overall good. Communications is sometimes hit and miss
Hi Alex, thank you for the four star review. If there was anything else we could have done to make your experience five star, please let me know. RMessengern@AndrewsOnline.co.uk, thanks, Rhys
5/5
TrustpilotJas was really nice on the viewing and…
Jas was really nice on the viewing and helpful explaining everything!
Hi Rhys, thank you so much for taking the time to leave us a five star review. Great to see you had such a positive experience with Jas on your viewings.
5/5
TrustpilotIt was seamless
It was seamless, Nicole was really helpful in providing accurate information quickly.
Hi Damilola, fantastic to hear it was a seamless process for yourself! Thank you for taking the time to share your experience and all the best, Laura.
5/5
TrustpilotNancy has been extremely helpful in our…
Nancy has been extremely helpful in our viewings. The way she provided all details really helps us as Tenant. I am placing the offer for the property today itself as pleasantly happy on overall experience.Thank you Nancy and Andrews Team for accommodating our requirement of viewing as well. Regards Swati Singh
5/5
TrustpilotPositive experience of Andrews as a landlord
I've been working with Andrews, and specifically Michelle Smethurst for close to 20 years. It's been a fantastic experience! During that time she's partnered in finding long term tenants, helped managed repairs, dealing with the council and the ongoing relationship with tenants. She's my trusted partner!
Thank you, Robin! We're thrilled to hear about your positive experience with Michelle over the years. Your trust and satisfaction mean a lot to us.
5/5
TrustpilotLisa and Robbie were great
Hi Ruth, thank you for the five star review. Brilliant to see that Robbie & Lisa from Andrews Southville have been able to provide an excellent service to you. Thank you, Rhys
5/5
TrustpilotMove On Removals and Storage
From a business-to-business perspective I can't recommend Andrews in Westbury on trim highly enough.Fantastic communication, great personal service, Claire stayed in touch with us throughout the whole moving process and gave us all of the right information at the right time. A true asset to the business, we are now looking forward to working together more in the future.
Hi Rik, thank you for taking the time to write a five star review. Great to hear you had fantastic service from our Westbury On Trym branch and received excellent communication from Claire. Fantastic to hear your looking forward to working together in the future! Thank you again and all the best, Laura.
5/5
GoogleAshley, at Andrews Westbury on Trym, was very easy to deal with when selling our house. He was professional, knowledgeable and willing to listen to our priorities and thoughts. Ashley and Debbie were able to sell our house at a difficult time and for a good price. I highly recommend Andrews.
5/5
TrustpilotI have rented a property through Andrews in Putney
I have rented a property through Andrews in Putney for at least a decade and have always found their service to be prompt and efficient. I have particularly high regard for Michelle Smethurst who has always helped me with any issues and treated me with respect. I would highly recommend them.
Hi Guy, thank you for taking the time to write a lovely five star review. Fantastic to see your have rented with us for at least a decade now and it is fantastic to hear the team have been there to assist you every step of the way.Thanks again and all the best, Laura.
5/5
TrustpilotJas was brilliant
Jas was brilliant, did a great job and very welcoming!
Thank you for the positive review, great to see you had a five star experience with us!
5/5
Trustpilot1st class experience at Andrews Westbury on Trym.
The whole team at Andrews Westbury on Trym branch were so helpful and understanding regarding the sale of my mum's flat. Always keeping us informed at all stages of the process. We couldn't fault anything. Thankyou Ashley, Claire and Charlotte. Kind regards Nikki Roberts and Valerie Weekes.
Hi Nikki and Valerie , Thank you for taking the time to leave us a review. It is fantastic to hear how the whole team in Westbury on Trym were faultless and helpful. Thanks again , Lisa
5/5
TrustpilotAs a contractor I have been dealing…
As a contractor I have been dealing with Sarah at Andrews for a number of years now. She is a pleasure to work with when responding to and managing maintenance works orders. She is always professional and quick to reply to any queries and has a great sense of humor with it :)
Hi Victoria, thanks for the review. Fantastic to see you've built such a strong relationship with Sarah over the years and are collectively able to assist our tenants and landlords alike in a prompt manner. Thanks again, Rhys
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