Trusted Agent profile · Bristol, City of
★★★★★
2,011 reviews across 2 platforms
4 High Street, Westbury-on-Trym, Bristol, BS9 3DU, Bristol, City of, BS9 3DU
Part of Andrews, see every office.
Andrews's office in Bristol, City of, at 4 High Street, is rated 4.9 out of 5 across 2,011 reviews on two platforms, including 131 Google reviews rated 4.6.
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
GoogleWe had a really positive experience of selling our house through Andrews. Daniel and Ashley sorted out the listing and viewings with minimum fuss. Debbie was then on-hand to keep everything ticking over regarding the sale and house move - we really appreciated the frequent updates and quick responses. We would definitely use Andrews again based upon our recent experience!PositiveResponsiveness, Professionalism
5/5
TrustpilotAmazing help
Westbury on Trym branch has been amazing! Claire has been amazingly helpful in our house purchase journey!
Hi Kristina, thank you for your five star review and writing such kind words about Claire from our Westbury on Trym branch! Really glad to hear Claire has been helping you throughout your journey! Thanks again and all the best, Laura.
5/5
TrustpilotGreat service from Isaac Biggerstaff
Great service from Isaac Biggerstaff, our consultant, quick to respond to calls and emails, had a good relationship with our buyer and his team. He was very patient when things looked like they could go awry and got things back on track for us.Would highly recommend.
Thank you, William! We're thrilled to hear about your positive experience with Isaac. Your recommendation means a lot to us. Best wishes , Lisa
5/5
GoogleI have been using Andrews Westbury over the last five years on both sales and purchases; and have been very impressed by the level of professionalism of its staff. I would like to thank Alex and her entire team for all their hard work throughout the transactions, and as well as all the care and attention I have received over the years. I have no hesitation in recommending them to anyone who is looking for exceptional service and great results!
5/5
GoogleThe Best agents in town, professional, friendly, good local knowledge! Andrews kept us up to date after viewings and gave feed back good or bad, we both feel that we were provided with a great service that deserved this review. They did not BS us at any time, and we did not mind paying the commission as we truly believe that they earned it. Very well done to all in the office, but particular thanks to Jim & Lorraine. A true estate agent! well done. Gavin Hailes.
5/5
TrustpilotMoving in to my new home almost 200…
Moving in to my new home almost 200 miles from everything I’ve ever known Andrews were absolutely great from start to finish making the move easier for me. And it doesn’t stop there andrews are always on hand and very glad to help with anything you wish discuss. Thank you for all your hard work and input I’m thoroughly enjoying my new home.
Hi Joanne, we know that moving house can be a daunting process, even more so when the move is such a big one.It's amazing to see how much we helped you and made your move easier. We really appreciate your thanks and the review, it's great to see you're nicely settled in. Thanks, Rhys
5/5
TrustpilotGreat attention to detail and communication.
Honestly had such a positive and efficient experience with Andrews. Emily (Woodman) showed us the property and guided us through the entire process seamlessly. With so much care for us and attention to detail. We haven't had such a good experience with an estate agent before and we are super grateful for the positive experience that we had!
Hi Katie, thank you for the five star review. Great to see that Emily provided such a positive experience for you, we know she will really appreciate seeing your feedback. Thanks again, Rhys
5/5
TrustpilotAndrews was really responsive
Andrews was really responsive. Reece was really friendly, helpful and accommodating when we needed viewing on specific dates/times
Hi Lucy, thank you so much for your kind review and glad Reece was on hand to help you with your search and were able to view a property at a suitable time. Good luck with your onwards search! Thanks, Laura.
5/5
TrustpilotGreg was very useful and clearly…
Greg was very useful and clearly explained things to me
Hi Richard, thank you for the five star review. Great to see that Greg was on hand to help you with anything required through your property search. Thanks, Rhys
5/5
TrustpilotDaniel and Nancy were very helpful
Daniel and Nancy were very helpful, polite and answered all our questions. Very nice people to deal with.
Hi Gerry, thank you so much for the positive review for the team in Horley, with particular mention going to Daniel & Nancy, we know they work extremely hard to keep our customers informed and take real pride in their work. Good luck with your property search, thanks Rhys.
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. As a first time landlord Shannae explained the process in a clear and professional way, making me feel at ease. Junior was a great member of the team to work with, he kept me updated and helped make the whole process extremely stress free for me.
5/5
TrustpilotJustine has been amazing
Justine has been amazing. She went above and beyond during the process of selling our property
Hi Charlotte, thank you for sharing your feedback and leaving us a five star review. Great to see that Justine has been on hand to help you out through your sale. Many thanks, Rhys.
5/5
TrustpilotLong-standing client
I have been a client of Andrews' since 1998 and most recently their efficiency and cooperation has been greatly valued, in marketing and letting my small flat within a remarkably short period of time. In particular, I enjoyed working with Shannae and her colleague, Richard, both of whom provided excellent service.
Hi Denny, thank you for continuing to trust us with your business over the last few decades. Amazing to see the level of service you've received has been excellent over the years. Thanks again, Rhys
5/5
TrustpilotI had a very nice experience
I had a very nice experience, I met Shamiya who did a nice job taking me around the property she made a call to remind me of my viewing time, Thumbs up Shamiya you know your job and I can say you have passion for it.Keep up the good job.
Thank you, Priscila! We're thrilled to hear about your positive experience with Shamiya. Your kind words mean a lot to us. We'll be sure to pass on your compliments to her.
5/5
TrustpilotGreat communication
Communication was great. Lisa was very helpful throughout the whole process and answered any questions we had.
Hi Matt, thank you for the five star review. Great to see Lisa was on hand to help you throughout your experience with Andrews, we really appreciate your feedback. Thanks, Rhys
5/5
TrustpilotShannon was a star
Shannon was a star. Super helpful
Hi Caroline, thank you for the five star review. Great to see that Shannon was so helpful to you. Thanks again, Rhys
5/5
TrustpilotProperty purchased thro Andrews Estate
We recently purchased a Property through Andrews Estate Agent (Westbury on Trym branch). The whole process went very smoothly and the staffs were professional, cooperative and had arranged all the documents on time. We really appreciate Claire and Charlotte of WOM Branch for their help. Will definitely recommend their service. Rincy and Rajesh Bangera
Thank you for taking the time to write a lovely five star review and recommendation. Fantastic to see the whole team in Westbury on Trym helped make your purchase smooth and I am thrilled to see you had such a great experience, thanks again and all the best, Lisa
5/5
TrustpilotExcellent service and communication
I spoke to Drew (Andrew Palmer) and was really impressed by his professional and courteous manner. He was able to give some really helpful advice and I felt I could trust his expertise with my property. Andrew even followed-up with further contact, as promised and I appreciate the attention to detail, during the discussion.
5/5
TrustpilotFriendly agent
Friendly agent, and happy to answer all questions necessary. Would definitely recommend.
Hi Dave, thank you for your wonderful review! We're thrilled to hear you had a positive experience with our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
TrustpilotWe have been dealing with Louise…
We have been dealing with Louise Gonella from Andrews Letting Agents, always a pleasure to deal with Louise as she is aways on point with the works that are need for her client's, communication is great.would highly recommend dealing with Louise in the future.
Thank you, Andy! We're happy to hear about your positive experience with Louise. Your recommendation means a lot to us. Best wishes, Jake
5/5
TrustpilotNabeeha
Hi. I'm Nabeeha. My experience so far with Andrews has been great. The team is lovely to speak with and they are always available ti clarify all sorts of doubts and work effeciently . I came here to rent and they have guided me well and have found my just the right flat as I have wanted. HIGHLY RECOMMENDED!
Hi Nabeeha, thank you for taking the time to write us a five star review. Amazing to hear you have had a great experience with us so far and the team have been able to assist you. Thank you for the recommendation too and all the best in your new flat, Laura.
1/5
GoogleThis is the first time I've ever had to use an estate agent, it will be the last, I have never come across so much incompetency in my life, useless and total lack of communication between their own staff, they were not interested, many times I spoke to Alexandra and Cameron, it's like they have no ears, STAY AWAY FROM THEM.......THEY'RE USELESS The STAR I've given is too much, DO NOT USE ANDREWS AT WESTBURY ON TRYM, BRISTOL
5/5
TrustpilotI was most impressed with the service…
I was most impressed with the service Andrews provided, through all the challenges we faced they remained professional at all times ensuring I was kept up to date with the information as the sale progressed.I am very grateful for their perseverance and for the end result.
Thank you for your kind words! We're thrilled to hear you had a positive experience with us. Your satisfaction is our priority, and we're glad we could assist you through the process.
5/5
GoogleDealt with Dan initially who was absolutely lovely. Could have a laugh with him and he let me vent my anger and frustration about buyers on many an occasion. Then dealt with Ashley who is very professional and courteous. Took a long time to sell but got there in the end as buyers messed us around. They both worked hard for their money.PositiveResponsiveness, Quality, Professionalism, Value
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