Trusted Agent profile · Bristol, City of

Andrews Clifton reviews in Bristol, City of

4.8

★★★★★ Excellent

2,356 reviews across 2 platforms

158 Whiteladies Road, Clifton, Bristol, BS8 2XZ, Bristol, City of, BS8 2XZ

Part of Andrews, see every office.

Andrews's office in Bristol, City of, at 158 Whiteladies Road, is rated 4.8 out of 5 across 2,356 reviews on two platforms, including 385 Google reviews rated 4.6.

Google logo

4.6 / 5

385

Reviews on Google

This office

Trustpilot logo

1,971

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

5/5

Trustpilot

Emily was fab me

Emily was fab me , my husband and our daughter felt very at ease with Emily she told us about schools and nearby services . Very lovely and friendly . And very knowledgeable

Georgia · 9 July 2022

5/5

Trustpilot

Ed made our journey seem easy but it…

Ed made our journey seem easy but it wasn’t. It took a long time to complete the reference checks and it looked like it wasn’t gonna work. Thank you guys for always coming through.

Mrs · 4 November 2023

Agent replied · 27 October 2024

Hi Esther, thank you so much for leaving us a review on Trustpilot too. Great to see that you had a really positive experience from the team, albeit if other parties made the process slightly slower than anticipated. Many thanks, Rhys

5/5

Trustpilot

Many thanks to Clifton Brunch

Many thanks to Clifton Brunch! Great experience and friendly team. Kind and helpful, thank you for all the support and guidance all over my application

Andreea · 16 April 2023

1/5

Trustpilot

OMNISHAMBLES

So the person responsible and lead incompetent is going to deal with a complaint- we'll done. When we met to discuss the debacle you were mute and failed mention arrangements had been made despite a direct enquiry. You have caused us financial hardship.BE VERY WARY of contracting with them.

Shaine · 15 June 2022

Agent replied · 27 October 2024

Now that you have advised the complaint relates to the Branch Manager, we have asked the relevant Regional Manager to investigate and respond to your complaint. This process is also being overseen by our central customer service team.

5/5

Trustpilot

i spoke to karen and she had great…

i spoke to karen and she had great knowledge and expertise about renting. will definitely be recommend andrews property group to anyone looking to let their property

Marcie · 27 March 2024

Agent replied · 27 October 2024

Hi Marcie, thanks for taking the time to leave us a review and brilliant to see that Karen was able to share her wealth of knowledge with you about the lettings market. We appreciate your recommendation and know Karen will be really thankful for the feedback, thanks again, Rhys

5/5

Trustpilot

Lovely Staff

It was lovely meeting you Issy.The way you respond to us was excellent and you were so kind, insightful, responsive and Professional.

Princy · 28 June 2024

Agent replied · 27 October 2024

Thank you for the five star review. Brilliant to see that Issy delivered such a brilliant experience for you. Thanks again, Rhys

5/5

Trustpilot

Great communication and very very…

Great communication and very very helpful team. Made my move pretty much effortless

Steven · 20 November 2024

Agent replied · 25 December 2024

Hi Steven, thank you for your kind words! We're thrilled to hear that our team could make your move effortless. Best wishes, Jake

5/5

Google

Great viewing with Leah. Very fast communication and arranged a viewing really quickly.

Danielle · 17 November 2024

Agent replied · 8 December 2024

Thank you, Danielle! We're thrilled to hear you had a great experience with Leah and appreciated the fast communication. Your feedback means a lot to us! Best wishes, Jake

5/5

Trustpilot

Hyper Swift Service

Swiftly booked viewing, viewing was on time and unrushed - all aspects of property and offer was clearly explained, offer was made and acknowledged within a day.

Mr · 17 March 2024

Agent replied · 27 October 2024

Hi Mr Naseer, thank you for taking the time to write us a five star review. Fantastic to see you had a positive experience and everything was clearly explained. Thanks for sharing your experience and all the best, Laura.

5/5

Trustpilot

Nancy Henly part of the Andrews…

Nancy Henly part of the Andrews Property Group was very welcoming when showing myself around the property she was very professional it her role.HonestFriendly

Tracey · 28 April 2023

4/5

Trustpilot

It was great experience with Shamiya…

It was great experience with Shamiya today she did took me around the house and answer questions about the house

Joseph · 24 July 2024

Agent replied · 27 October 2024

Thank you, Joseph! We're delighted to hear Shamiya provided a great experience. If you have any more questions, feel free to reach out.

5/5

Trustpilot

Great communication throughout

Great communication throughout, Molly was a pleasure to deal with, kept me up to speed and always available via phone or email

James · 20 June 2023

5/5

Google

Eleanor was really amazing and went above and beyond to help us with our move which was very complicated to say the least. Would definitely recommend them.

Riya · 9 January 2023

5/5

Trustpilot

Great experience - Di was lovely

Di was the best from start to finish. So lovely, punctual and approachable. So different from all other estate agents that I’ve met who are all business and just want to get the property sold by any means necessary - Di was different and it really felt like she cared about finding the right property for my friends and I, I didn’t feel rushed but rather supported from start to finish that our house hunt was in the best hands possible! Thank you so much Di! All the best, Kia, Harry and Olivia

Kia · 16 June 2022

5/5

Trustpilot

Elif was very helpful!!

After a year renting from this agency we decided to continue with them.

Ionut · 22 November 2025

5/5

Trustpilot

I recently undertook a transaction…

I recently undertook a transaction with James being the agent for the vendor. Speaking as a conveyancer i have never left a review before but he really deserves this. James, you went above and beyond in a Situation that has never been known to me in Conveyancing before. We worked well together and your help was appreciated so much! Building solicitor and agent relationships is the key. Look forward to working with you again!

Sarah · 5 February 2023

5/5

Trustpilot

The customer service was outstanding

The customer service was outstanding, and the service was exactly what I was looking for.I was so pleased with the service I received from Georgina Marla.“I was very impressed. Thank you 🙏

Ahmad · 15 November 2023

Agent replied · 27 October 2024

Hi Ahmad, thanks for the five star review. Amazing to see you were really pleased with the service delivered by Georgina and the team! We really appreciate your feedback, thanks, Rhys.

5/5

Google

Me and my partner had the best viewing experience ever with James. Made us feel more than welcome and the renting process is the best we have ever had !!!

Isabella · 26 May 2025

5/5

Trustpilot

Janine from Andrews was really helpful

Janine from Andrews was really helpful, answering all our queries and helping us solving any issues that we had. Great estate agency

Stefan · 7 June 2024

Agent replied · 27 October 2024

Hi Stefan, thanks for the five star review. We know that Janine will really appreciate seeing your feedback, thanks again, Rhys

5/5

Trustpilot

Excellent service

We appreciate your help for the help and support you offered during our moving in period to our new home,it was easy and reliable.Thank you especially to Jasmine Gyde,you have truly been a star

Lydia · 22 September 2023

Agent replied · 27 October 2024

Hi Lydia. Thank you for taking the time to write a five star review and giving such a nice review to Jasmine! We are so glad to see Jasmine was able to support you and be on hand throughout the process! All the best for the future, Laura.

5/5

Trustpilot

We had a great viewing today with…

We had a great viewing today with Shamiya. She was knowledgeable and friendly and was a real pleasure to work with.

Teri · 24 June 2024

Agent replied · 27 October 2024

Hi Teri, thanks for the review. Great to see that Shamiya was able to help you with everything needed. Thanks, Rhys

5/5

Trustpilot

I have recently worked with Keli on a…

I have recently worked with Keli on a property sale, she has been really helpful and very responsive to calls and emails!

Darcy · 27 May 2023

5/5

Trustpilot

5 stars *****

The team, especially Lisa Bird-Parsons, worked so incredibly hard to support both our sale and our purchase via another agent.

Toni · 21 July 2023

5/5

Trustpilot

Molly

Thank you team for quick and good job with finding the property.

AnnA · 14 November 2024

Agent replied · 25 December 2024

Thank you, Anna! We're thrilled to hear you had a positive experience with our team. Enjoy your new home! Best wishes, Jake

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Andrews Bristol, City of won ESTAS awards in one year, most recently 2022.

ESTAS winner in one year: 2022.

ESTAS awards by year, 2022
  • 2022 1 Bronze ESTAS 2022 winners

    • BronzeESTAS 2022: Lettings (Tenants), South West (Bristol & Som)

Source: ESTAS winners lists, as published, linked by year.

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Has Andrews Clifton won any awards?

Yes. Andrews Clifton won Bronze for Lettings (Tenants) in South West (Bristol & Som) at the ESTAS 2022 awards.

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