Trusted Agent profile · Bristol, City of

Andrews Clifton reviews in Bristol, City of

4.8

★★★★★ Excellent

2,356 reviews across 2 platforms

158 Whiteladies Road, Clifton, Bristol, BS8 2XZ, Bristol, City of, BS8 2XZ

Part of Andrews, see every office.

Andrews's office in Bristol, City of, at 158 Whiteladies Road, is rated 4.8 out of 5 across 2,356 reviews on two platforms, including 385 Google reviews rated 4.6.

Google logo

4.6 / 5

385

Reviews on Google

This office

Trustpilot logo

1,971

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

5/5

Trustpilot

Feedback for Sandiya- Andrews property

Sandiya was really helpful, she has helped us in finding the right property and we are really grateful for her help and support.Thanks again 5 stars all the way

Mark · 13 July 2022

5/5

Trustpilot

Junior Zziwa is an excellent estate…

Junior Zziwa is an excellent estate agent and made my experience of searching and finding a flat to buy ever so pleasant

Ronaldo · 23 March 2023

5/5

Trustpilot

Thanks Andrews!

Robbie helped us buying our first house, guiding us through every step of the process. He answered all our questions promptly and helped everything run smoothly. Highly recommended.

Ed · 16 December 2023

Agent replied · 27 October 2024

Hi Ed, we really appreciate you sharing your positive experience with us. We are so pleased that Robbie has been able to help you throughout your first purchase, we hope you're settled in! Thanks, Rhys

5/5

Trustpilot

The agent was very professional and…

The agent was very professional and client-orientated with great listening skills. This made my experience very positive.

Monique · 19 July 2024

Agent replied · 27 October 2024

Hi Monique, thank you for the review. Great to see you had such a brilliant experience, thanks.

5/5

Trustpilot

Wonderful estate agent she was through…

Wonderful estate agent she was through without being pushy and knowledgeable I loved the fact they gave you information on the area it really helped highly recommend Nancy

Annie · 30 July 2022

5/5

Trustpilot

The company got me a good deal

The company got me a good deal. They are quite helpful guided me through the journey. Their consultants are quite exceptional good customer care.

Margret · 5 March 2024

Agent replied · 27 October 2024

Hi Margret. Great to see you've had a fantastic experience with Andrews, we look forward to help you again in the future! Thanks, Rhys.

5/5

Trustpilot

It was a nice experience with Isabelle

It was a nice experience with Isabelle. Today's viewing was great.Thankyou

Linta · 22 October 2024

Agent replied · 27 October 2024

Thank you, Linta! We're thrilled to hear you had a great experience with Isabelle and enjoyed the viewing. Your feedback is much appreciated! Best wishes , Lisa

5/5

Trustpilot

Greg was really helpful and helped me…

Greg was really helpful and helped me complete my registration I couldn’t have done it without his help

Andrew · 4 July 2023

5/5

Trustpilot

100% professional

At each step in the whole viewing process, Connor came through with his commitment to excellence. We’re pleased with the service we received.

Alan · 18 March 2024

Agent replied · 27 October 2024

Hi Alan , thank you for taking the time to write us a five star review. Glad to see that Connor has delivered you great service throughout your viewing process. Thanks, Lisa

5/5

Trustpilot

great service from andrews when…

great service from andrews when purchasing a property would definitely recommend! many thanks again, gemma

Gemma · 12 August 2024

Agent replied · 27 October 2024

Thank you, Gemma! We’re thrilled to hear you had a great experience with us. Your recommendation means a lot. Best wishes in your new home!

4/5

Trustpilot

Well done...

Shannon organized the house viewing efficiently. So far, everything has been handled promptly and professionally. I am looking forward to giving it five stars.

Omotayo · 24 February 2024

Agent replied · 27 October 2024

Hi Omotayo, thank you for the review. Fantastic to see that you've had a brilliant experience so far, hopefully we can earn the full five stars from you soon! Thanks again, Rhys

5/5

Google

Had an amazing viewing with Leah Rawlings this afternoon. She answered all of our questions and made us feel very comfortable. Thank you!

Lydia · 15 March 2024

Agent replied · 10 November 2024

Hi Lydia, thank you for the five star review. Great to see that Leah was on hand to help you with every query you had. Thanks, Rhys

5/5

Trustpilot

The processing was quick and easy

The processing was quick and easy. The staff were very helpful and informative ( especially Jasmine).

Vineetha · 18 August 2023

5/5

Trustpilot

Good, professional service.

Professional service, good communications and helpful staff.

David · 13 December 2024

Agent replied · 25 December 2024

Thank you, David, for your kind words! We're thrilled to hear you appreciated our professional service and helpful staff. We look forward to serving you again soon! Best wishes, Jake

5/5

Trustpilot

Freya Alford was very helpful with…

Freya Alford was very helpful with showing us around the property and had all the answers to our questions :)

Arianne · 19 April 2023

5/5

Trustpilot

Excellent work All things are done like…

Excellent work All things are done like professional and explained every thing very nicely

Ms · 20 August 2024

Agent replied · 27 October 2024

Thank you, Mandeep. We appreciate your feedback.

1/5

Trustpilot

Useless company

Useless company - not worth their high fees. Mis-managed our building and terrible communication.

Sofia · 20 August 2024

Agent replied · 27 October 2024

Thank you for your review Sofia . Sorry you felt the need to leave a 1 star review. I understand that you have been in communication directly with the relevant team and they have been working with you to resolve your issues. We take every review seriously and are always looking to how we can improve customer experience.

5/5

Google

Whilst we didn't have our offer accepted, Ilianna kept us up to date with the latest position on the sale and was happy to book in viewings for us when we requested.

Nishil · 11 November 2021

1/5

Google

No. No. No. Worst experience. 1st off. They “ forgot “ our move in date and did not have the property walk through prior to our move in, which when delayed our movers from being able to bring our furniture inside 2nd. Upon moving in our heat did not work in our flat AT ALL in the middle of WINTER. We had to fight with them to send someone out to fix it. 4 WEEKS later it finally was fixed, which we then also had to fight with them to get a discount on rent as we were freezing cold for 4 weeks Worst property management group I’ve came across.

Renee · 11 November 2021

5/5

Google

I have had several dealings with this branch and they have always been very professional, quick and honest, a rarity with estate agents in my experience. Mostly i dealt with stuart, who always seems to know his stuff, knows the local area and market, and most importantly does what he says he is going to do, when he says he is going to do it, the right way to do business in my mind. Would use these guys again whether buying or sellingPositiveResponsiveness, Quality, Professionalism, Value

Peter · 11 November 2021

5/5

Google

Myself and a friend have recently moved into a property which was secured through Hollie. She single-handedly removed the stress from the situation due to her professionalism and regular contact with both of us. Hollie helped us feel welcome into our new home and was always available if either of us had any queries or issues. I can comfortably say that the whole process was made significantly easier for us all because of Hollie's excellent help and overall work.PositiveResponsiveness, Professionalism

Todd · 11 November 2021

5/5

Google

I am very happy with the services provided by the Andrews property sales, conveyancing and mortgage advice teams. After booking a viewing for midweek I received a call from Ilianna Kendros asking if I'd like to view the property the same day, which I did. I'm very thankful for this because I fell in love with the property and made an offer of the asking price on the spot. The requests to view continued to pour in from other parties but despite this the seller decided to stick with me and accept my offer, I'm sure in part due to the advise provided by Andrews. My experience has been further improved by the successful discussions with mortgage lenders through the Andrews mortgage advise team. Mo Bhambra in particular managed to find me a lender who would recognise my stipend income as legitimate earnings, something I was told by the mortgage advise bureau would be impossible. I have not had much interaction with the conveyancing team yet but I certainly will in the near future. I am currently at the 'sold subject to contract' stage and I intend to keep my review updated throughout the process. I certainly would recommend Andrews to a friend. I hope this helps all those who read it, JacobPositiveResponsiveness, Professionalism

Jacob · 11 November 2021

5/5

Google

In Bristol’s competitive housing market where, students struggle to find a private property Andrews came through and helped us massively to secure a flat. The team have been a pleasure to work with. We contacted over 10 estate agents in Clifton area, they mostly didn’t even consider us, and none were as responsive and professional as Andrews. They listened to our concerns and were understanding of our situation. Denes and Hollie, thanks for all your help and guidance. We couldn’t do this without you!PositiveResponsiveness, Quality, Professionalism

Saeed · 11 November 2021

5/5

Google

The team at Andrews has been and continues to be, excellent throughout my tenancy in Bristol. From the start the team had been efficient and clear in communicating what I needed to be done to move in ASAP, together we achieved this and it made my life easier. When I have had issues with the property 'James Berry', the property manager, has been extremely professional in pushing through work repairs and finding solutions. Keep up the good work Andrews, you are setting a great example.PositiveProfessionalism

Josh · 11 November 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Andrews Bristol, City of won ESTAS awards in one year, most recently 2022.

ESTAS winner in one year: 2022.

ESTAS awards by year, 2022
  • 2022 1 Bronze ESTAS 2022 winners

    • BronzeESTAS 2022: Lettings (Tenants), South West (Bristol & Som)

Source: ESTAS winners lists, as published, linked by year.

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Has Andrews Clifton won any awards?

Yes. Andrews Clifton won Bronze for Lettings (Tenants) in South West (Bristol & Som) at the ESTAS 2022 awards.

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