Trusted Agent profile · Bristol, City of
★★★★★
2,257 reviews across 2 platforms
80-82 Gloucester Road, Bishopston, Bristol, BS7 8BN, Bristol, City of, BS7 8BN
Part of Andrews, see every office.
Andrews's office in Bristol, City of, at 80-82 Gloucester Road, is rated 4.8 out of 5 across 2,257 reviews on two platforms, including 253 Google reviews rated 4.4.
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Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotAndrews is a very professional agency…
Andrews is a very professional agency who are very responsive and assist when required. It is a pleasure dealing with actual people who understand and genuinely willing to assist as opposed to an automated telephone service. A special thanks to Greg who is very helpful and friendly.
Hi Lou, thank you for the five star review. Fantastic to see that Greg was helpful to you in your dealings with us. Thanks, Rhys
5/5
TrustpilotShamiya was very professional but also…
Shamiya was very professional but also gave great insight into the property we viewed. She made us feel at home straight away, she was very knowledgeable and answered all our questions very clearly. I would definitely use the same Andrews branch again.So thank you to the team 🙏
Hi Ashley, thank you for the five star review. Fantastic to see that Shamiya has been so helpful to you and made your viewing experience and enjoyable one. Thanks, Rhys
5/5
GoogleDominic couldn't have been more helpful over our tricky transaction to sell a flat
Dear Rupert , thank you for your wonderful feedback! We're thrilled to hear that Dominic was able to assist you effectively with your transaction. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa
5/5
TrustpilotI was surprised when one of the agents…
I was surprised when one of the agents got back to me after I dropped a voice mail, honestly I wasn't that based on my previous experience with property agents. Shamiya was also pleasant, She took her time to give explanations about the property and answer question.
Hi Ibukun, fantastic to see that you got the level or service and support you needed when looking for your new home. Thanks, Rhys
1/5
GoogleIt is definitely the worst agency that I have ever experienced so far. We got them for 1 year, they took ages to take action on urgent repairs. Somethings like the carpet it was in really bad conditions and they did not want to change it. Unfair uplift of rent multiple times, almost black mailing behaviour. I would not recommend it at all Now you answer with another lie, of course it is Bishopston agency. I attach one of the emails to prove it. And thanks for your automatic copy pasted message that you put to all the people when there is a bad review - This is the kind of thing that you expose yourself if you rent with this agency.
Hi Juan Carlos, we're sorry you felt the need to leave us a negative review regarding your experience with a different Andrews hub, we can see from our system you have not had any dealings with our Bishopston sales branch. The lettings team have attempted on multiple occasions to get in touch with you to discuss your feedback, we value your comments and would like to discuss further to resolve for you. Best wishes, Lisa
5/5
TrustpilotWe’ve had the opportunity to move…
We’ve had the opportunity to move several times within Bristol and, in doing so, have worked with more than five agencies. I must say that Andrews was unlike any of the others. Everyone I dealt with throughout the process was responsive, kind and trustworthy.
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Andrews, especially with Shannon at our Clifton branch. Your kind words motivate us to continue delivering exceptional service. We look forward to assisting you again in the future. Best wishes , Lisa
5/5
TrustpilotHonest,professional,efficient at all times
Excellent communication, honest and professional advice right from the beginning, very approachable at every level and they did exactly what they said based on knowledge and experience from the outset. They were able to arrange additional services such as house clearance, also of a very high standard. Emma Mussert was instrumental in ensuring communication and follow-through. I highly recommend Andrews.
What a great read! We are so pleased you had a great experience with our Bath office and that we were able to assist through every step of your journey, providing honest updates along the way. We know Emma takes extreme pride in her work and getting the best for all our customer, she will be over the moon with your fantastic review of her efforts. Thank you, Rhys.
5/5
TrustpilotI have been with Andrews letting agency…
I have been with Andrews letting agency for many years so I am obviously pleased with their service. I decided to use their management service this year and it’s the best decision I have made.
Dear Maureen, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika, Lorna, and Tara. Your satisfaction is our priority, and we're delighted to have served you well. We look forward to continuing to meet your expectations. Best wishes , Lisa
4/5
TrustpilotWe bought a house in Stoke Gifford with…
We bought a house in Stoke Gifford with the help of Nick and Bethany and the experience was good.
Dear Jaya , , thank you for your positive feedback! We're delighted to hear that Nick and Bethany made your home-buying experience in Stoke Gifford enjoyable. Your satisfaction is important to us, and we appreciate your 4-star rating. Best wishes in your new home , Lisa
5/5
TrustpilotHands on style
Tanya was very straightforward to deal with. She was a lot more hands on than most estate agents we have dealt with. She worked hard to keep things on track, keeping in regular contact with us and the two firms of solicitors. We are grateful to her for all her hard work.
Hi Martin, thank you for the five star review. We know Tanya will really appreciate seeing your feedback and we are so pleased her hard work to push everything along has been recognised. Thanks again, Rhys
5/5
TrustpilotI have been very impressed by Samantha…
I have been very impressed by Samantha and her colleagues at Andrews during the process of re letting my rental apartment. Finding suitable tenants was more problematic- for external reasons - than any of us expected. Sam was consistently professional as well as being very friendly and caring to all involved in the process.
Hi Jan, we know Sam will really appreciate seeing your fantastic feedback. Brilliant to see that even in tricky circumstances the team were able to provide you with a professional service and find you some suitable tenants. Thanks, Rhys.
5/5
GoogleJames was really helpful and made the whole process very easy, really quick to respond to messages and queries, would recommend Andrews highly to friends and family, have had much less enjoyable experiences through some of bristols other estate agents!
Hi Fenji, thank you for the review, it's amazing to see James has been such a help to you with all your property needs. Thanks again, Rhys
5/5
TrustpilotStephen is always informative
Stephen is always informative, helpful and cordial in the two property views I've conducted with him. As a local he has in depth knowledge of the area which is invaluable. It's a pleasure to be greeted by him and shown around the property.
Thank you, Emily. Your feedback about your property viewing experience with Stephen is really appreciated.
5/5
TrustpilotFirst impressions are lasting!
Throughout my quest looking for a home, I have never felt so at home, welcomed and reassured.This has been a frustrating and draining experience for me but I am optmistic that with Andrews by my side, I will be successful.The team was warm and welcoming but a special lady put me at ease. Thank you Shanon!
Hi Kathy-Ann, what a fantastic review, we know that house hunting can be a stressful time with lots of twists and turns, however it's brilliant to see that Shannon and the team have been on hand to help you through every step of the way.Thanks, Rhys
5/5
TrustpilotBest letting agent and property managers we’ve worked with
We have been renting for a very long time and Andrews have been by far the best move in experience. The property had a lot of issues and they covered everything with great communication and nothing ignored. Jasmine and Louisa were both a great help. Very happy!
Hi Sam, we appreciate you sharing your experience with us and it's great to see it has been such a positive one. Thanks again, Rhys
5/5
TrustpilotNew landlord
Harpinder, Issy and Victoria have all been very helpful and supportive with my first experience of being a landlord. They have been on hand to answer any questions and found my first tenants very quickly
Thank you, Helen, for your wonderful feedback! We're thrilled to hear that Harpinder, Issy, and Victoria made your first landlord experience smooth and successful. We look forward to continuing to support you in the future. Best wishes , Lisa
5/5
TrustpilotVery satisfied!
This Estate Agent proposed the highest market value out of three competing agents, pleased to say I got what I wanted for it. They were quick to find an interested buyer and very good at protecting me from the buyer’s requests.
Dear Teresa , thank you for your wonderful review! We're thrilled to hear that you were satisfied with our service and achieved your desired outcome. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. Best wishes, Lisa
5/5
TrustpilotHighly recommend!!! Zy was a star.
Zyad was so helpful and went above and beyond to help us through the entire viewing process up until the end. Although we ended up with another property, we enjoyed our experience with Andrews and especially Zy! 1000stars.
Thank you, Aisha! We're thrilled to hear Zyad provided such excellent service. We appreciate your kind words and hope you enjoy your new home! Best wishes, Jake
5/5
TrustpilotTanya was brilliant
Tanya was brilliant! Getting 9 viewings in just 3 week and a sale in under a month!Even when we had to pull out of the house we were buying she was still supporting and kept the whole chain on board. Highly recommended
Thank you, John! We're thrilled to hear about your positive experience with Tanya. Your recommendation means a lot to us.
5/5
TrustpilotBrian Barnsby was brilliant with…
Brian Barnsby was brilliant with guidance of the sale of my property. He check in with me step by step to see how things were going I would recommend Brian anytime thanks a million Brian you deserve more than 5 stars
Thank you, Kimie! We're thrilled to hear about your positive experience with Brian. Your recommendation means a lot to us.
5/5
TrustpilotI spoke with Molly and I was given…
I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.
Thank you for your wonderful feedback! We're thrilled to hear that Molly provided you with helpful information. We look forward to assisting you in the future.
5/5
GoogleI have been speaking with Judith this week as a guarantor for my son who is going to be a student tenant with 3 others. She has been extremely professional as well as attentive, helpful and patient with me, an anxious parent, and kept me informed of the process and next steps. I felt reassured and comforted that we are in right hands! Thank you so much Judith. I would recommend you and Andrews any day.
Good afternoon Urvashi thanks for taking the time to leave us feedback regarding your recent experience. thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you.
5/5
TrustpilotFriendly and Bubbly Staff
Issy was extremely friendly and very helpful. Really made the whole viewing experience feel so easy and less of an interrogation. Both Issy and Molly have been great with their communication during the process.Many thanks Dale and Thea
Thank you, Dale and Thea. It's great to hear that you found Issy and Molly really friendly and helpful.
5/5
TrustpilotJasmine Gyde
Jasmine Gyde is wonderful. She was allocated to my property earlier last year and despite having to navigate through some challenges, she always works to deliver. A very friendly, sweet and selfless individual who will go above and beyond. Jasmine is an asset to Andrews. 💯
Hi Ishaq, thank you for sharing your experience, we know that Jasmine will really appreciate seeing your kind feedback. Brilliant to see she was of such help to you when you needed her! Thanks again, Rhys
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