Trusted Agent profile · Bristol, City of
★★★★★
2,256 reviews across 2 platforms
80-82 Gloucester Road, Bishopston, Bristol, BS7 8BN, Bristol, City of, BS7 8BN
Part of Andrews, see every office.
Andrews's office in Bristol, City of, at 80-82 Gloucester Road, is rated 4.8 out of 5 across 2,256 reviews on two platforms, including 253 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Andrews Bishopston hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
GoogleI was looking at renting a property through this agent. James Knott who answered my call was very professional, he was able to clearly guide me through the rental process and all the upfront cost that I would have needed to ensure a smooth transition. He was very knowledgeable in his field and was very responsive to any questions that I had. Well donePositiveResponsiveness, Professionalism
5/5
TrustpilotHighly recommended
Efficient, reliable agency secured my ideal flat rental seamlessly.Highly recommended
Hi Anugrah, thanks for sharing your experience and we are so pleased we've assisted you in finding your new home! Thanks, Rhys
5/5
TrustpilotAndrews & Tracy we’re great.
Andrews we’re a great agent to work with. Tracy in the office help us every step of the way with great and timely communication keeping our minds at ease through the entire process. I would highly recommend them and make sure you get Tracy on your account when it’s time to engage the solicitors, she’ll keep them on their toes.
5/5
TrustpilotExemplary professionalism
Jean-Pierre was excellent! Transparent, communicative and confident. I highly recommend
5/5
TrustpilotNancy gave a professional service while…
Nancy gave a professional service while showing us around a property this morning.
Hi Sarah, thank you for the five star review, it's really appreciated! We are so glad to see you had a fantastic experience viewing a property with Nancy.Thanks, Rhys
4/5
TrustpilotGood team
They where great from the beginning to the end. I even had to call in to ask few paper work that I have replaced, they where so good gave me a spare copy within few days. Thanks you guys I have been so stressed and they just made me feel human, great team
5/5
TrustpilotThe company really helped to get things…
The company really helped to get things sorted out Vero quickly and also helped me to arrange things in a very professional way.Nancy Henley she really does a great job and hats off for her patience even during her busy schedule, she helped me to get the online form filled. Thanks for all great helps.
5/5
TrustpilotI really enjoyed my experience with…
I really enjoyed my experience with Andrews property, they were so helpful and friendly.
Hi Achina, thank you so much for the five star review. Great to see you've had a brilliant experience with us.Thanks, Rhys
5/5
TrustpilotDealing with Josh whilst looking to…
Dealing with Josh whilst looking to purchase a property has been a really great experience. His knowledge of the market & understanding of what we're looking for and how he can fit this brief has been brilliant, and nothing has been too much of an ask for him.Highly recommend - thanks again Josh!
1/5
TrustpilotDisgusting service
Disgusting service. Have all sort of issues around my flat that this company is stealing as they are providing no service to us. Yet to find someone competent in this company.
Dear Naomi, this doesn’t sound right and we’d like to look into what has happened here. Please could you get in touch with us at wecare@andrewsonline.co.uk with some more details and we’ll get back to you?
1/5
TrustpilotHiding behind a so called social…
Hiding behind a so called social purpose they are beyond contempt. A bunch of part time jokers playing shop putting their own self interests first.BEWARE & STAY CLEAR.
Dear Shaine, our social purpose is in fact our sole reason for being and is why we exist. As such, we take complaints serious and would be keen for you to get in touch via wecare@andrewsonline.co.uk so that we are able to look into your experience in more detail.
5/5
TrustpilotVery friendly and helpful
Very friendly and helpful, clearly knew the property and area, no pressure
Hi Jean, thank you for taking the time to give us a five star review. Glad to hear our team has been friendly and helpful to yourself! Thanks again and all the best, Laura.
5/5
Googlelooking to purchase a property to buy Andrews Glos Rd have been very proactive in keeping in touch with me - special mention to Donna and Rupert
5/5
TrustpilotVery competent
Very polite and helpull
Hi Felipe, thanks for the five star review. Great to see you've had a brilliant experience. Thanks, Rhys
5/5
TrustpilotI'm pleased with Staff service in…
I'm pleased with Staff service in viewing the property. I appreciate. Thank.you
Hi Chuka, thank you for the five star review, brilliant to see you had a great experience with our team.Thanks, Rhys
1/5
GoogleAndrews are not to be trusted with your money. I strongly recommend going with a different estate agent. Andrews will attempt any dirty trick in the book to keep as much of your deposit as possible. Do not use, you will regret it.
Sorry to hear you have had a bad experience. Please contact Customer Services directly on customerservices@andrewsonline.co.uk and we will endeavour to resolve these issues for you.
5/5
GoogleI got a cozy home, thanks to the efforts from Rachel A, the agent sales of Andrews. She knew my need provided a great information and solution for my choice. ThanksPositiveResponsiveness
Good afternoon Kelly, thanks for taking the time to leave us feedback regarding your recent experience.
5/5
TrustpilotTime conscious
Time conscious, politeness, good communication skills 👌 Shannon
Hi Tonny, thank you for your five star review. Amazing to see Shannon has provided you with excellent service! Thanks again and all the best, Laura.
5/5
TrustpilotFriendly and helpful staff
Friendly and helpful staff acting promptly when assistance required.
Hi Joseph, thank you for taking the time to write a five star review. Fantastic to hear you had such a positive experience, thanks for sharing! All the best, Laura.
4/5
GoogleRachel was very friendly and professional. Thank you Rachel for all your help.PositiveResponsiveness, Professionalism
5/5
GoogleExcellent follow-up service. Judith showed a keen insight into my needs and offered to share my details with other branches. I'm very impressed at the level of customer service.PositiveResponsiveness, Professionalism
Hi MattyStalker, thanks for sharing your experience with us.
5/5
GoogleDebbie from the Bishopston branch helped me buy my first home. She was easily contactable, diligent, and a pleasure to talk too. I was really thankful to have her help.PositiveResponsiveness
Hi Greg Slater, thanks for sharing your experience with us.
5/5
Trustpilotvery helpful estate agent
very helpful estate agent. Timely and professional. very helpful.
Hi Diane, thank you for writing a five star review. Really glad to hear we were very helpful, and professional! Thanks again and all the best, Laura.
5/5
GoogleWe spoked to Matt today to arrange a viewing, and he's very responsive and helpful, provided a great amount of information we need! Appreciate it!PositiveResponsiveness, Quality, Professionalism, Value
Good afternoon Jo, thanks for taking the time to leave us feedback regarding your recent experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Andrews Bishopston hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
