Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe spoked to Matt today to arrange a viewing, and he's very responsive and helpful, provided a great amount of information we need! Appreciate it!PositiveResponsiveness, Quality, Professionalism, Value
Jo · 23 January 2022
Agent replied · 22 January 2025
Good afternoon Jo, thanks for taking the time to leave us feedback regarding your recent experience.
★★★★★ 5/5
TrustpilotReally happy I came across this estate…
Really happy I came across this estate agent. Made making one of the biggest decision very easy and seamless. From the property agent Isaac to the Mortgage advisor Ella I felt I was in good hands. Was also great to get all the services needed to buy a property under one group.Thanks for all you help
Seana · 22 July 2022
★★★★★ 5/5
GoogleWe were very happy with our prompt, valuation and advice from James at the Bishoston branch.
James has also been very good at filtering and showing us relevant properties, with virtual tours and with our follow up questions.
I can highly reccomend Andrews and in particular would ask for James straight away
Thank you for all you effortPositiveResponsiveness, Quality, Professionalism, Value
UTGinga · 10 November 2021
★★★★★ 5/5
TrustpilotVery stress free and easy process when…
Very stress free and easy process when sorting out a place to rent. Molly helped myself and my partner in making the move as easy as possible. No question was left unanswered and she really made us feel important and cared for. Would highly recommend and would use Andrews again
Jordan · 27 February 2023
★★★★★ 5/5
GoogleJust bought my first investment property through Matt at Andrews, he is one of a kind. Lovely bloke and outstanding service,
Ricky · 10 November 2022
Agent replied · 9 November 2024
Good morning Ricky, thanks for taking the time to leave us feedback regarding your recent experience.
★★★★★ 5/5
TrustpilotHappy since 2008
Have used Andrews since 2008 to manage a property. Have always found them professional, friendly and helpful. They have always managed to find tenants and so the property has rarely been vacant. Their managing of repairs or any kind of decorative work has been excellent. Would recommend.
Me · 23 May 2023
★★★★★ 5/5
TrustpilotShannon Bird at the downend branch was…
Shannon Bird at the downend branch was very down to earth and professional from the very beginning of my search for a new flat. She made sure the experience was smooth and she was also very speedy when it came to follow ups. Very good Agency. 10/10
Calvin · 22 May 2023
★★★★★ 1/5
TrustpilotAndrews - we(don't) care line
Hello Andrews - as decreed I have emailed you and from experience anticipate my genuine concern will be swept under you well trodden carpet.
Shaine · 14 June 2022
Agent replied · 23 November 2024
We can confirm our customer service team are in receipt of your email. We are sorry to hear that you have received a disappointing experience and we will be investigating this and responding to you directly.
★★★★★ 5/5
TrustpilotAndrews is a people-centric agency
Andrews is a people-centric agency. They remind clients of deadlines. Regardless of the outcome of your application or offer you will always feel comfortable to engage them. They also provide feedback in a way which tries to reconcile the shortfalls of your offer. I'm humbled by their service especially Ed!!!
Fair · 1 February 2023
★★★★★ 5/5
GoogleWe spoked to Matt today to arrange a viewing, and he's very responsive and helpful, provided a great amount of information we need! Appreciate it!PositiveResponsiveness, Quality, Professionalism, Value
Jo · 10 November 2021
Agent replied · 9 November 2024
Good afternoon Jo, thanks for taking the time to leave us feedback regarding your recent experience.
★★★★★ 5/5
GoogleHad a lovely call with Nick giving lots of advice on how to approach renting in Bristol and what to look out for, very professional and friendly!PositiveQuality, Professionalism
Ollie · 10 November 2021
Agent replied · 9 November 2024
Good afternoon Ollie, thanks for taking the time to leave us feedback regarding your recent experience.
★★★★★ 5/5
GoogleUnderstanding, really friendly and very helpful. I have a dog and Matthew worked hard to find places that would be suitable for us. Really recommend!PositiveResponsiveness, Quality, Professionalism, Value
Emily · 10 November 2021
Agent replied · 9 November 2024
Hi Emily McInerney, thanks for sharing your experience with us.
★★★★★ 5/5
TrustpilotStress free househunting.
Time taken to carefully listen to and match our requirements. Our agent, Daniel, was very informative and knowledgeable at all our viewings. Anything he didn't know or wasn't sure of, he quickly found the answers to. All in all, a surprisingly pleasant experience.
Brian · 26 August 2023
★★★★★ 5/5
Googlerecommend, professional, responsive, helpful. took so long to find a place until got in contact with Andrews Bishopston.PositiveResponsiveness, Quality, Professionalism
Michael · 10 November 2022
Agent replied · 9 November 2024
Good afternoon Michael, thank you for taking your time to leave us a review.
★★★★★ 5/5
TrustpilotBig shout to AMSmith@ westbury-on-trym…
Big shout to AMSmith@ westbury-on-trym branch. Through out the process from the initial meeting, you remained professional, your communication skills are excellent. It was a challenging process at times and we felt listened to, this made all the difference . We got the keys 👏👏👏.Thank you .
CAROLINE · 20 April 2023
★★★★★ 5/5
TrustpilotFriendly and helpful staff
Appreciate Isaac from the branch went above and beyond to accommodate my crazy schedule on a Saturday to fit in two viewings back to back. He has been super professional and helpful throughout even we decided not to pursue with the properties in the end. Thank you very much.
Priscilla · 7 February 2023
★★★★★ 5/5
GoogleWhile preparing to move later this year I didn't know much about how to get started with renting and what was required. Recently James has helped me a great amount with understanding what I need to begin my move. Unfortunately I haven't been able to move yet, but I will definitely be coming back to Andrews once I'm able!PositiveResponsiveness
Daniel · 10 November 2021
★★★★★ 5/5
TrustpilotI visited the office seeking advise as…
I visited the office seeking advise as I am currently struggling with management of my one bedroom flat that I have been letting privately to date. I was really impressed with how knowledgeable and friendly the team was and I will certainly use their services in near future
Norah · 27 February 2023
★★★★★ 5/5
TrustpilotAndrews MSN
We have just Sold our 2 bedroom house through Andrews in MSN ,the sale went through as smoothly as we could of wished with the help of Lisa Marie Martin .All phone calls and questions answered quickly and professionally.We would definitely use Andrews again.
S · 26 June 2023
★★★★★ 4/5
TrustpilotI found the whole team extremely professional
I found the whole team extremely professional and willing to support my many requests.As a buyer one often feels back footed as the agent represents the seller - this agency manages to find the right balance and I thank them for that - its a rare quality.
Fay · 23 March 2023
★★★★★ 5/5
TrustpilotQuick Easy Process
We had a house viewing with Jasmine and she was really friendly and let us have all the time we needed to really view the property. She wasn’t pushy and didn’t match us around the house like many other estate agents do.
Charlotte · 10 August 2023
★★★★★ 5/5
TrustpilotExceptional!
Today I had the amazing opportunity to meet Nancy who showed me around some fantastic new build apartments. Her expertise and manner was exceptional and she really made me feel at ease as this was my first time viewing properties. I cannot wait to build a relationship with this agency!
Sheba · 26 November 2022
★★★★★ 5/5
GoogleSadly, I ended up finding another property through another agent. However, we felt the need to leave a review, as we were blown away by the customer service and attention to detail that we've received from Jack in the Bishopston branch of Andrews. He was hugely in tune with what we were looking for as buyers and kept in contact without it at all feeling pressured or "salesy".
Oliver · 11 November 2018
★★★★★ 5/5
TrustpilotFive star agent
We viewed a property with nick from Andrews downed branch. Although we didn’t buy the property we thought NIck was a very good estate agent. He was very informative about the area and easy to chat to. Five stars for him.
MD · 29 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.