Trusted Agent profile · Bristol, City of

Andrews Bishopston reviews in Bristol, City of

4.8

★★★★★ Excellent

2,251 reviews across 2 platforms

80-82 Gloucester Road, Bishopston, Bristol, BS7 8BN, Bristol, City of, BS7 8BN

Andrews's office in Bristol, City of, at 80-82 Gloucester Road, is rated 4.8 out of 5 across 2,251 reviews on two platforms, including 253 Google reviews rated 4.4.

Google logo

4.4 / 5

253

Reviews on Google

This office

Trustpilot logo

1,998

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

5/5

Trustpilot

Sarah was most helpful in serving the…

Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah

Andrew · 11 May 2026

Agent replied · 23 May 2026

Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa

5/5

Trustpilot

Donna was extremely professional

Donna was extremely professional, friendly, and helpful throughout the entire process. She took the time to show me the property twice, answered all my questions clearly, and was always patient and approachable. I really appreciated her honesty and support, and I wouldn’t hesitate to recommend her to anyone looking for a reliable and attentive property agent.

Happy · 15 January 2026

Agent replied · 22 January 2026

Dear Happy, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Donna. Your recommendation means a lot to us, and we're glad she could assist you so effectively. We look forward to serving you again in the future. Best regards, Andrews Head Office

5/5

Trustpilot

Helpfull Staff

As a tenant the property management experience has been good. In particular Elizabeth has been very responsive and helpful.

Arend · 3 October 2026

Agent replied · 10 October 2026

Dear Arend, Thank you for your wonderful review! We're thrilled to hear about your positive experience with our property management, especially with Elizabeth. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best regards, Andrews Head Office

5/5

Trustpilot

Such a lovely team

Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around

Wardat · 17 August 2026

Agent replied · 22 September 2026

Dear Wardat , Thank you for your wonderful review! We're thrilled to hear that Molly, Isabelle, and Rebekah made your property search a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa

5/5

Trustpilot

Great experience viewing a property today.

Great experience viewing a property today. Amanda and Ben were friendly, professional, and very helpful. Highly recommended!

Narren · 23 September 2026

Agent replied · 10 October 2026

Hi Narren, thank you for your wonderful review! We're thrilled to hear that Amanda and Ben made your property viewing a great experience. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Google

Absolutely amazing and Dominic was an absolute star - than you Andrews for everything from start or process to the end

Nicola · 10 August 2026

Agent replied · 10 October 2026

Thank you, Nicola, for your wonderful review! We're thrilled to hear that Dominic and our team made your experience amazing. Your feedback means a lot to us. If you need any further assistance, feel free to reach out.

5/5

Google

I bought my first home through Andrew's and I could not fault their team in any way. I was originally shown the property by Dominic, and he was instantly friendly, giving honest and helpful answers to all my questions. I had regular contact with him throughout the process and he was consistently helpful for the whole process. Lamont was also incredibly helpful throughout and provided some brilliant clarity regarding some legal issues. I would highly recommend using this branch.

Henry · 20 February 2025

Agent replied · 23 April 2025

Thank you, Henry, for your wonderful feedback! We're thrilled to hear about your positive experience with Dominic and Lamont. Your recommendation means a lot to us. Congratulations on your new home! Best wishes , Lisa

5/5

Trustpilot

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ Excellent service from start to finish. The team were professional, friendly and responsive throughout the whole process. Communication was clear, and they kept me updated at every stage, which made everything much easier and less stressful. I really appreciated their helpful and straightforward approach. I would happily recommend them to anyone looking for a reliable and professional estate agent.

Ryan · 5 October 2026

Agent replied · 10 October 2026

Thank you, Ryan, for your wonderful review! We're thrilled to hear about your positive experience with our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. We look forward to serving you again in the future! Best wishes , Lisa

5/5

Google

Great branch with a friendly and knowledgeable approach. Alex Hayward is well-informed and professional which was much appreciated for us as first-time buyers. Cheers, Alex!

Holly · 10 July 2026

Agent replied · 10 October 2026

Hi Holly, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Alex. It's great to know he made your first-time buying process smooth. We appreciate your kind words and look forward to assisting you in the future. Best wishes , Lisa

5/5

Trustpilot

Very positive experience seeing…

Very positive experience seeing properties with Andrews. Lois was wonderful in helping to view the property and answering questions.

Hamza · 19 August 2026

Agent replied · 22 September 2026

Thank you, Hamza, for your wonderful review! We're thrilled to hear you had a positive experience with Lois and our team. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best wishes , Lisa

1/5

Google

This agent doesn't seem interested in selling a property in The Crescent Hannover Quay. I have tried twice to view a 2 bed flat with blue furniture and the first time they cancelled on the grounds that I was looking for a top floor flat which I clearly wasn't. The second time they didn't bother to respond to my request at all. So I hope the blue flat owner reads this and sees how lazy they are.

Jan · 10 June 2026

Agent replied · 10 October 2026

Hi Jan, thank you for taking the time to share your feedback, and I’m sorry to hear that your experience didn’t meet expectations. We are disappointed to read that you felt your enquiries had been ignored, as our records show multiple attempts by different members of the team to contact and assist you regarding this property. We appreciate that there may have been some misunderstanding around the property details and viewing expectations. As part of our standard process, we do sometimes need to gather further information from applicants before confirming viewings, in order to protect our clients and their homes. Our team works hard to assist all customers professionally and courteously, and we would welcome the opportunity to discuss matters further with you directly to continue helping with your property search. Kind regards, Andrews Bishopston

5/5

Trustpilot

Ben was welcoming and friendly and gave…

Ben was welcoming and friendly and gave the tour of the place with a great energy. Great experience!

Shivangi · 19 August 2026

Agent replied · 22 September 2026

Hi Shivangi, Thank you for your wonderful feedback! We're thrilled to hear that Ben made your experience enjoyable with his welcoming and energetic tour. We appreciate your kind words and look forward to seeing you again in the future. Best wishes , Lisa

5/5

Trustpilot

Brilliant agents ✨

Jake, Cat and Keith at Andrews have been exemplary throughout the selling process. I cannot recommend them highly enough. They were incredibly professional but more importantly genuinely invested in the outcome and showed great care and kindness from start to finish making a stressful time as easy as humanly possible. 1000 out of 10. Brilliant and lovely team.

Naomi · 7 October 2026

Agent replied · 10 October 2026

Dear Naomi, Thank you for your wonderful feedback! We're thrilled to hear that Jake, Cat, and Keith made your experience so positive. Your kind words mean a lot to us, and we're grateful for your recommendation. We look forward to assisting you again in the future. Best regards, Andrews Head Office Team

5/5

Google

We were first time buyers via Andrews, working specifically with Alex Hayward as our sales consultant. Not only was Alex lovely and friendly, but he was also super responsive to emails and always really helpful. Alex and his colleagues at Andrews were always on the ball, willing to be flexible about us coming to see the property multiple times, and were helpful when we were negotiating prices with the seller. Despite some delays with solicitors which lead to a drawn out process, we always felt really supported and would definitely recommend them to anyone looking to sell/buy!

Codie · 10 May 2026

Agent replied · 10 October 2026

Dear Codie Gerlach-Wood, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Alex and our team. Your recommendation means a lot to us. We wish you all the best in your new home! Best wishes , Lisa

1/5

Trustpilot

I brought a ground floor flat in…WARMLEY

I brought a ground floor flat in Warmley Bristol from Andrews estate agents . The staff lied to me about the property, because they had a customer from hell. I was told I don’t need a survey done. How wrong they were. The flat is covered in mould. Cracks on the outside wall, and so on. . I had to replace the bathroom and kitchen. They squeezed has much money out of me for the customer . I discovered after the sale, the vender did have the property up for sale 5 times with Andrews estate agents in longwell green Bristol. They were desperate to sale to get their commission. I am still furious from a year on wards. I will not be selling my flat with Andrews if I decide to move in the future.

Michelle · 8 May 2026

Agent replied · 23 May 2026

Dear Michelle Jane, Thank you for sharing this. Please can you contact the branch team so we can complete a formal complaint investigation. Best regards, Alison

5/5

Trustpilot

Letting

Ella has been really helpful throughout the entire experience - great communication and helpful advice, regular updates and support.

Becca · 8 August 2026

Agent replied · 22 September 2026

Hi Becca, thank you for your wonderful feedback! We're thrilled to hear that Ella provided excellent support and communication. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future!

5/5

Trustpilot

“Monika”

My fridge freezer broke down while I was away on holiday. Once discovered, Monika organised for it to be replaced in a timely fashion. As always Monika was helpful and efficient. Thank you.

Michael · 29 April 2026

Agent replied · 23 May 2026

Dear Michael , Thank you for your kind words and for sharing your experience. We're delighted to hear that Monika was able to assist you efficiently. Your satisfaction is our priority, and we appreciate your feedback. Best wishes , Lisa

5/5

Trustpilot

Daryn + Andrews Property Group

Daryn from Andrews Property Group was a consummate professional and a very helpful guide. 5 stars.

Theo · 20 August 2026

Agent replied · 22 September 2026

Thanks for the feedback, Theo. It's great to hear that Daryn provided you with professional and helpful service.

5/5

Trustpilot

We had an excellent experience with our…

We had an excellent experience with our mortgage broker Simon Murray from start to finish. As first-time buyers, the whole process felt quite overwhelming at first, but he made everything so much easier to understand and guided us every step of the way. Simon worked incredibly hard to find us the cheapest mortgage deal available, taking the time to explain all our options clearly and making sure we were comfortable with every decision. What really stood out was how he went above and beyond, not only securing us a great mortgage but also helping us arrange a more affordable solicitor, which saved us even more money. Simon professionalism, knowledge, and dedication were outstanding throughout. He was always responsive, patient, and genuinely cared about getting us the best outcome. We couldn’t be happier with the service we received and would highly recommend him to anyone, especially first-time buyers looking for trustworthy and expert support.

ASIF · 24 April 2026

Agent replied · 23 May 2026

Dear Asif Khan, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Simon Murray. It's great to know he made the process smooth and beneficial for you. We appreciate your recommendation and look forward to assisting you again in the future. Best regards, Andrews Head Office

5/5

Google

Dominic Wyatt was amazing from start to finish with my house sale. Huge thanks to him!

Harriet · 10 August 2026

Agent replied · 10 October 2026

Hi Harriet , thank you for your wonderful feedback! We're thrilled to hear that Dominic provided excellent service during your house sale. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa

5/5

Google

Recently bought my first home through Andrews. The team were very helpful whenever I had any questions, particularly Dominic who oversaw my purchase and coordinated all the different parties to get the sale over the line!

Thomas · 10 March 2026

Agent replied · 10 October 2026

Thank you, Thomas, for your wonderful review! We're thrilled to hear about your positive experience with our team, especially Dominic. Congratulations on your new home! If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

A Reliable and Proactive Partner in Property Management

As an inventory company, we have collaborated with many property managers, but working with Rebecca Newbrook has been a standout experience. Their professionalism, responsiveness, and commitment to excellence make them an exceptional partner in the property management industry.Rebecca consistently demonstrates a keen eye for detail and ensures that every aspect of a property is managed with precision. They understand the importance of accurate and timely inventories, and they go out of their way to facilitate seamless collaboration. Their proactive communication and prompt responses to scheduling requests make our job more efficient and enjoyable.In our line of work, having a property manager who is both organized and approachable is invaluable. Rebecca excels at coordinating check-ins, check-outs, and interim inspections. They always provide comprehensive information upfront, which allows us to prepare thoroughly and deliver the best possible service to property owners and tenants.Moreover, her dedication to maintaining the quality of properties is evident in their thorough follow-ups on maintenance needs and tenant concerns. Their ability to balance tenant satisfaction with the needs of property owners ensures that properties are well-maintained and respected.In summary, working with Rebecca has been an absolute pleasure. Their commitment to excellence, exceptional communication, and strong work ethic set a high standard in property management. We highly value our partnership and look forward to continued collaboration.

Mike · 18 November 2024

Agent replied · 23 October 2024

I am sorry to hear about your experience which I have just had an opportunity to review. Although I am relatively new in role it does sound like you had a poor experience with Andrews for which I am sorry.Delivering excellent customer experiences, in line with our core values is very important to Andrews, and something which we are now more energetically focused on, and whilst I imagine that is of little comfort to you, I do hope you will consider Andrews for your property needs again in the future.Carl HowardGroup Chief Executive

5/5

Google

Mandy and Alex were both so helpful in the sale of my property. I was kept up to date on the progress and they followed the sale through with the solicitors. Highly recommend was a smooth and easy process.

Eilish · 10 February 2026

Agent replied · 10 October 2026

Thank you, Eilish, for your wonderful feedback! We're thrilled to hear that Mandy and Alex made your property sale smooth and easy. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes!

5/5

Trustpilot

Friendly and supportive!

I had been messed around by a few agents in terms of them not sticking to agreed appointments, properties being in a much worse state than they appeared in photos online etc, so was not having the best experience with my property search. Ben Gordon-Smith however responded to my query the very same day, and offered to show me the property that same evening, as it was on his way home. I appreciated the flexibility and was really impressed with the property, so I made an offer that same night, and it was accepted the next day. Ben has been very helpful in terms of clearly outlining next steps, and when there were queries about my referencing, he provided sound advice to ensure any issues were rectified as soon as possible, and everything was sorted within 3 working days.Ben has kept me updated every step of the way, and answered any queries I may have. It has been an absolute blessing to have him as an agent during what has been quite a stressful experience for the most part, and I am now all ready to move end of this month! Thank you Ben! :-)

Si'von · 8 November 2024

Agent replied · 23 November 2024

Thank you, Si'von, for your kind words! We're thrilled to hear Ben provided such excellent service and made your experience stress-free. We'll be sure to pass along your praise. Best of luck with your move , Lisa

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews's Google reviews

Questions about Andrews Bishopston

How many reviews does Andrews Bishopston have?

Andrews's Bristol, City of office has 2,251 reviews across two platforms: 253 on Google, 1,998 on Trustpilot (across the whole business).

What is Andrews Bishopston's rating?

Andrews Bishopston is rated 4.8 out of 5 across all 2,251 reviews, and 4.4 out of 5 on Google from 253 reviews.

Where is Andrews's Bristol, City of office?

Andrews Bishopston, 80-82 Gloucester Road, Bishopston, Bristol, BS7 8BN, Bristol, City of, BS7 8BN.

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