Every review we hold for the Brighton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving been in my house, stress free, for the last 4 years I came across a bump in the road when the time came to renew my tenancy. Martha provided so much help and it felt like she went above and beyond to sort out the issue. She responded to my emails and phone calls really quickly and never made me feel like I was being a pain, even when I was!
Daisy · 20 January 2023
Agent replied · 20 January 2024
Thank you for your lovely review Daisy. Martha has only just recently started with us, so I'm very happy to read this.
★★★★★ 5/5
GoogleVery professional and helpful service, always answering questions, phone calls and emails. I have to thank Myles for his support and great job!
Paula · 20 January 2023
Agent replied · 20 January 2024
Thank you Paula for your lovely review. I'm happy that Myles has been able to satisfy your needs.
★★★★★ 5/5
GoogleThe best agents I have ever used. The staff were fantastic and were able to answer, if not find out the answer, to every question I had. The service was great right from the initial viewing to the signing of the contracts. I honestly couldn't recommend them enough. Extra thank you to James, Dominique and Lewis, you guys went above and beyond and now I have the perfect house. Thanks
Isobel · 21 January 2020
★★★★★ 1/5
GoogleWe went for a viewing with Tracy for a lovely property and were told we were the first to view it and one of firsts to apply. When we got sent the application form, it just asks to follow a template of questions/information the landlord …
Sofia · 22 April 2024
Agent replied · 20 January 2024
Hi Sofia,
We send an offer template to all viewings and ask them to fill it out if they're interested in putting forward an offer. We then wait for all offers to be sent … More
★★★★★ 5/5
GoogleTom was very helpful and made our move smooth and stress free. Thanks so much.
Daisy · 20 January 2023
Agent replied · 20 January 2024
Thank you Daisy for your lovely review, ill ensure Tom is aware, he is doing a great job.
★★★★★ 5/5
GoogleJames Castell sales manager for Your Move Brighton represented me on the sale of five properties from early 2020 to May 2021. This was during lockdown and involved tenants vacating during that time. It was a very difficult time and James overcame a number of issues with determination and politeness throughout. He worked well with my Solicitors and kept me informed of progress. He is a credit to Your Move.PositiveResponsiveness, Quality, Professionalism, Value
Peter · 26 August 2021
Agent replied · 20 January 2024
Dear Peter, thank you very much for your kind words. The lockdown period was hard but we got through it together. The job can be challenging so reading this lovely review makes it worthwhile. I wish you all the best for the future, if you require my services again ill be more than happy to help.
★★★★★ 5/5
GoogleHave used YM for over 20 years, the current staff in the Brighton office are very good. Luke, who is the head property manager based at a central localtion, deals with everyday management of the properties and is great. He replies …
Annette · 22 April 2024
Agent replied · 25 August 2024
Thank you so much for your review. It has been a pleasure to work with you over the years! I will pass your kind words onto Luke! Thank you Dominique Your Move
★★★★★ 5/5
GoogleReceived excellent service from James and his colleagues. Was kept well-informed throughout, and guided through the process. Would certainly use again.PositiveResponsiveness, Quality, Professionalism
Kimberley · 26 August 2021
Agent replied · 20 January 2024
Thank you for your lovely review, it was a pleasure to assist you. I hope to continue the same level of service through our lettings services. James
★★★★★ 5/5
GoogleNew tenant to the area renting a three bed. Very smooth process from start to finish , from being greeted at the viewing through to signing contracts. When I was able to move into the property it was impeccably clean and ready to move into ! Good communication and very prompt with replying when assistance needed would highly recommend.
Sarah · 20 January 2023
Agent replied · 20 January 2024
Thank you for your review, we are very happy that the you like your new home!
★★★★★ 1/5
GoogleVery very bad agency . They will not refund your money even if you keep the property neat and tidy.
Albin · 6 March 2025
Agent replied · 20 March 2026
Hi Albin, We do not appear to have had any dealings with yourself in our Brighton Branch. Please can you contact us directly so that we can discuss further. Thank you - Dominique Branch Manager
★★★★★ 5/5
GoogleI have been working with Your Move Brighton, specifically Dominique Lennon and have found as a Conveyancer that the assistance provided is amazing, always happy to assist to ensure the transaction runs as smooth as possible and makes the …
Sophie · 22 April 2024
Agent replied · 25 August 2024
Thank you so much for your review! Its lovely to have feedback from a conveyancer perspective! Its great to have a good working relationship! Dominique Your Move
★★★★★ 5/5
GoogleYour move was extremely helpful and the service was top class. Very clear and very fast. Amazing. Best agency that I have even been trough. Also Lee is such and amazing agent. He was just so so so good at his job and made everything so easy and uncomplicated and I felt very secure troughout the whole moving period! Thank you!!!!
Savannah · 21 January 2019
★★★★★ 5/5
GoogleI am amazed at the amount of effort that Tom and Myles put in to speeding up my purchase. They were extremely attentive and quickly passed information between all parties involved in order to ensure a smooth process. I feel that they went beyond the call of duty in pushing for a successful completion. Highly recommended !
Simon · 20 January 2023
Agent replied · 20 January 2024
Thank you very much Simon for your review. I am very please that our team were able to help make the process as quick and easy as possible for you.
★★★★★ 1/5
GooglePoor communication, cancelled several viewings, one of which we were uninformed about until we arrived at the property having travelled to Brighton from Reading. After these cancellations I have had to chase them for any further details, …
Daniel · 22 April 2024
Agent replied · 20 January 2024
I am sorry to hear that you feel this way. I can see on our system we had you booked in for one viewing which was re arranged due to tenant access arrangement of which you were informed about immediately prior to arriving at the property. … More
★★★★★ 5/5
GoogleTom was super helpful and friendly
Lesleyjane · 20 January 2023
Agent replied · 20 January 2024
Thank you Lesleyjane for your review, its great to hear our staff are providing a great service.
★★★★★ 5/5
GoogleExcellent experience with rental team, particularly Tom. Friendly, helpful, highly efficient and responsive. Recommended.
Rupert · 20 January 2022
Agent replied · 20 January 2024
Thank you Rupert. I'm very happy to see Tom is providing the best customer experience.
★★★★★ 5/5
GoogleMe and my girlfriend were looking for our first home, Your Move offered us wonderful customer service and helped us every step of the way finding us a house we love. Speaking with their financial consultant, we managed to save a lot of money on our mortgage. Dan was very helpful and updated is on a regular basis.
Andrew · 21 January 2018
★★★★★ 5/5
GoogleThis was my first experience with an agency and they were amazing! Myles helped us out with a property that we were looking out for rent and he gave us the most professional treat! He made us everything super easy and helped us out in all the process.
I recommend this agency 100%
Paola · 20 January 2023
Agent replied · 20 January 2024
Thank you for your amazing review. I'm so happy to see we are providing a great service for our customers.
★★★★★ 5/5
GoogleI would highly recommend James Castell to anyone who is looking to sell or let their property. James takes great care in preparing a solid and effective marketing strategy tailored to achieve the result you want. So if you're looking to go on to the market in Brighton, come and speak to James.
Kunal · 21 January 2020
★★★★★ 5/5
Googlehave few properties back home but first time landlord in UK.
'yourmove' estate agents did everything for me.
arranged a meeting, I advice what my expectations are and within few days they …
Kokoui · 22 April 2024
Agent replied · 25 August 2024
Thank you so much for your review! Its been great to guide you from the very beginning! Dominique Your Move
★★★★★ 5/5
GoogleThe team at Your Move are brilliant. Cassandra was amazing along with Dominique with any questions I had. Tom was helpful on the viewings and was very easy to talk to and explained everything very well. Lewis runs a very good office and made the whole move a lot easier for us. Thank you.
Hanna · 21 January 2019
★★★★★ 5/5
GoogleHave just moved in to a really beautiful flat that I thought I was never going to get after being shown it and helped by Tom. Really genuine and honest guy, very different from any other staff member of other estate agents. Have had no problems so far and hopefully none to come!
Amy · 21 January 2019
★★★★★ 5/5
GoogleI recently let a property with the help of Tracy from Your move. After having some horrible experiences with other letting agencies over the past few years, I was really surprised with how friendly Your Move was. Tracy answered all my questions and concerns in a quick and efficient manner. I've truly never met any letting agency who make you feel cared for and not seen as just a way to make more money. I will definitely continue to use Your Move in the future.
Thank you all again and merry Christmas xx
Isabella · 20 January 2023
★★★★★ 5/5
GoogleTom was really helpful when I was trying to organise a viewing and also during it too, making sure he answered my questions and spent time showing me round, unlike a lot of letting agents where it is literally unlocking the door, waiting 5 minutes then leaving. Would thoroughly recommend.
Morgan · 21 January 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.