Every review we hold for the Brighton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat and helpful service!
Rating only, no written review.
Viet · 6 May 2022
Agent replied · 11 June 2024
Hi VietThank you. That’s great to see! We really appreciate you taking time out of your day to leave a review of our service. Thanks again. Kind regardsPenny GrahamTouchstone
★★★★★ 5/5
TrustpilotQuick and helpful responses
Rating only, no written review.
Stephanie · 21 April 2022
Agent replied · 11 June 2024
Hi StephanieThanks so much for taking the time to post your rating and review, it's very much appreciated. Best wishes.Penny GrahamTouchstone
★★★★★ 4/5
TrustpilotGood experience
Rating only, no written review.
Jeevan · 13 May 2021
Agent replied · 11 June 2024
Hi JeevanThank you so much for taking the time to rate and review the service that you have received from Touchstone recently. It's much appreciated. Thanks again.Kind regardsPenny GrahamTouchstone
★★★★★ 3/5
TrustpilotSo long waiting for external agreement
Rating only, no written review.
Adam · 2 December 2020
Agent replied · 11 June 2024
Hi AdamI am sorry that you are waiting on an agreement from us. Please could you email me: feedback@touchstoneresi.co.uk with details of your property and what you're waiting on and I can take it up with the property team. I look forward to hearing from you.Kind regardsPenny GrahamTouchstone
★★★★★ 1/5
TrustpilotThe worst property management company
Rating only, no written review.
Ex · 2 November 2020
Agent replied · 11 June 2024
Hi thereI am very sorry that you felt the need to leave your review. I note that you state that you are an ex-tenant, however, if you have the time we would be interested to know what led to your posting this review. Please could you email Feedback@touchstoneresi.co.uk with your property address and any issues that you encountered. I know that this doesn't help you as you have left the property, so I'll understand if we don't hear from you but your feedback will help us to improve our service.I look forward to hearing from you but if I don't, best wishes for your new home. Kind regardsPenny GrahamTouchstone
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.