5/5
GoogleExcellent property management. If there are any issues with the house they’ll try and get it sorted asap! Staff + estate agents are really friendly and approachable, would recommend :).
Trusted Agent profile · Brighton
Pavilion Properties Brighton reviews
★★★★★
194 reviews across 1 platform
129 Lewes Road, Brighton, BN2 3LG
Pavilion Properties's office in Brighton, at 129 Lewes Road, is rated 3.2 out of 5 across 194 reviews on 1 platform, including 194 Google reviews rated 3.2.
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Reviews
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
Google5/5
Google3rd year living in Brighton.. definitely the best landlord I’ve had by far! Every problem has been resolved so quickly e.g. broken blinds, bathroom light fixing... would recommend above and beyond
5/5
GoogleI've been with 3 letting agents in Brighton, Pavilion being the most efficient, honest and easy deal to with. `They are reliable when it comes to maintenance and have helpful staff.
2/5
GoogleVery poor service, was spoken to in a very condescending manner when I acquired about a property.NegativeResponsiveness, Professionalism
1/5
GoogleFor tenants/lettings: property manager was disrespectful and quite blatantly did not care. Least useful agency I've dealt with, promising things they would not deliver on, and very untrustworthy.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for the 5-star review, Florence. We’re delighted you had a positive experience with Pavilion Properties. As a Brighton letting agent, our aim is always to provide a reliable and well-organised service for both tenants and landlords. We really appreciate you taking the time to leave your feedback.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for the 5-star review, Hossein - we really appreciate it. It was a pleasure assisting you and we’re glad you had a positive experience with us. If we can help again in the future, please don’t hesitate to get to get in touch.
5/5
GoogleVery good.
Agent replied · 16 April 2026
Thank you, Fotis, for the excellent review. Responsive communication and efficient problem resolution are central to the way we manage our properties, and we’re pleased this reflected in your experience.
5/5
GoogleReally nice people. Very good service. Lovely lady there I'd like to take on a date some time. Been noting but helpful. - Josh ft Josh
5/5
GoogleViewed a property on hollingdean road with a guy named Lee(I think). Really helpful and friendly. Unfortunately the property wasn't for me but all other services were fantastic!
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you, Alfonzo, for the five-star review. We’re pleased to know you had a positive experience with us.
1/5
GoogleTerrible company. I know these reviews are only very bad or very good but honestly Pavilion are awful, you'd be better off not renting with them.
5/5
GoogleGreat customer service and help from Shane in helping sort my sons new housing after he left university accommodation at Sussex.
1/5
GoogleDO NOT GET INVOLVED WITH THIS AGENCY unless you want to give away your money for nothing. Horrible customer service.
1/5
GoogleAbsolutely no idea of customer service or politeness. Beware, only after your money. You stand a good chance of losing your deposit.
1/5
GoogleAbsolutely no idea of customer service or politeness. Beware, only after your money. You stand a good chance of losing your deposit.
5/5
GoogleGreat team to deal with. Always proactive with any property issues. Great communication. Highly recommend.
5/5
GoogleWas a hassle free, professional service with no drama and great communication. Thank you
1/5
GoogleBad services. Whenever I call for help or services that they offer, they don't provide them. Very slow working atmosphere
5/5
GoogleTop class agent, top class staff and top class service! I highly recommend.
1/5
GoogleWaste of time and steal your money. Think they can take advantage of "naive" students.
1/5
GoogleLife tip, get away from them
5/5
GoogleVery happy with the extremely quick and professional response I got from Rob. Thank you
1/5
GoogleThe lowest standard of professionalism, friendliness and care that I have ever come across.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Pavilion Properties hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton.
