1/5
GoogleParsons Son and Basley have not charged service charge elements for 7 years for our property and then when they loose the management put through back dated charges covering the same period. This is what let’s the industry down.
Trusted Agent profile · Brighton
Parsons Son and Basley Brighton reviews
★★★★★
244 reviews across 2 platforms
32 Queens Road, Brighton, BN1 3YE
Part of Parsons Son and Basley, see every office.
Parsons Son and Basley's office in Brighton, at 32 Queens Road, is rated 4.1 out of 5 across 244 reviews on two platforms, including 232 Google reviews rated 4.2. It won Trusted Agent in The Trusted Agent 2026 awards.
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Awards
The Trusted Agent 2026 results for Parsons Son and Basley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
Google5/5
GoogleMy personal experience with this branch of Parsons Son and Basley has been brilliant, Rachel and the girls have always gone above and beyond to provide the best customer satisfaction, incredibly friendly and experienced! I have no hesitation in recommending them to anyone interested in Lettings. :)
5/5
GoogleI would like to say that I have had a very positive service from Parsons Son and Basley. I was dealing with Tim Finlinson and at all times found him courteous efficient and very knowledgable in all that was required from him. I would use theit services again.
1/5
Googlereally terrible service tbh
Agent replied · 16 June 2024
.
1/5
GoogleRating only, no written review.
5/5
GoogleProviding a nonsense-free service, together with help with all the points requiring attention, Parsons Sons and Basley made the sale of my house a painless, efficient and successful process. Michael and his dynamic team were always professional, friendly and polite. Many thanks!
5/5
GoogleWould highly recommend Parsons, have used them on a professional and personal basis dealing with Karen, Rachel, Jessica who have always been efficient, friendly and competent. I have always felt in extremely safe hands with Parsons. Service is very good.
5/5
FacebookReally helpful and knowledgeable Would 100% recommend
Agent replied · 17 June 2024
I don't believe in luck, I believe in trust and understanding, I've been with Miss EVELYN JOSHUA for some YEARS and I've made a good amount of money with her simple strategies of trading. Meeting with her has been the best experience that has happened to me in the past few months and I'm expecting yet another payment from the broker. Scammers are everywhere but to find a reliable trader like Miss EVELYN JOSHUA is not an easy task and my advice for you all is to come over and join her. contact her directly on her WhatsApp:+1(804)391-9232 E-mail:evelynjoshua24trades@gmail.com
5/5
GoogleVery happy with all the help and advise given by Barry Hough from Parsons Son and Basley. During, what turned out to be, a rather protracted process he was always helpful and kept me fully informed. Couldn't have asked for more.
5/5
GoogleWe sold quickly and everything went through without a hitch, thanks to the knowledge of the commercial sales team, who were able to guide on price and find the right buyer. An excellent and professional service from start to finish.
1/5
GoogleDire company
5/5
GoogleYou hear stories of bad estate agents, Parsons Son and Basley are not one of them. They're honest and efficient, in 2 years we didn't have one problem with them. Highly recommend them.
5/5
GoogleVery professional and efficient estate agents. Cheyenne Boss, our Residential Sales Negotiator, was reliable, trustworthy and an excellent communicator. Went above the call of duty in advising us and keeping us in the loop. Highly recommended.
1/5
GoogleTruly awful experience, lie after lie, crooked people willing to con people. On a good note nice to see they deleted some of there fake reviews written by there own auction manager.
5/5
GoogleWe rented an apartment for 2 years with them and always had great service from Karen and the lettings team. One of the best agencies I’ve rented from!
1/5
Googlejust shocking and thats being polite 1 year to arrange lease extension management of buildings awful - if you get a returned call you are in luck
1/5
GoogleVery unprofessional in every way. If you are a leaseholder you are just someone to be bullied by these people.
5/5
GoogleVery efficient, friendly and professional service - I have both bought property, and let property with this firm and I'm always pleased with their work
1/5
GoogleThey manage our block, appalling service, lots of damage to building from their neglect, none of the residents are happy
1/5
GooglePoor communication States no personal possessions in communal areas but ignores repeated requests Very poor service
5/5
GoogleMichael Keilthy provided a professional and well followed up service with a relaxed and friendly nature - thank you.
1/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Hello Jordan. I am sorry that you felt the need to do a one star review if you want to make contact on michaelb@psandb.co.uk I can try and sort the issue. Kind regards Michael Barber chief operations officer
5/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Hello Jillian. Thank you for the 5* review. Kind Regards Michael Barber Chief Operations Officer
4/5
GoogleWas very happy with the service and found all members of staff very friendly and helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Parsons Son and Basley Brighton
Has Parsons Son and Basley won any awards?
Yes. In The Trusted Agent 2026 awards: Parsons Son and Basley, BN1 won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Parsons Son and Basley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton.
