Parsons Son and Basley Brighton reviews

★★★★★ 5/5

Google

Diego is superb and really helpful and responsive.

Kun · 10 January 2026

★★★★★ 5/5

Google

Simon and Lucy in the auctions department are an absolute pleasure to deal with. They run the best property auction in Sussex in my view and I have always rated them highly and recommended to friends and family who have all said the same. They always give honest advice and deliver a fantastic service whether you are a buyer or seller.

Daniel · 16 November 2025

★★★★★ 5/5

Google

Lucy Rowland and Simon from the Brighton auction office recently helped me secure a purchase of a garage . They were very professional, extremely helpful at all stages. All queries were dealt with speedily and the whole process was just great. They were 5 star plus plus.

Siobhan · 16 March 2026

★★★★★ 5/5

Google

Diego Patti is the property manager for the block of flats I live in and both he and Wilma respond quickly to any queries I may have and try to get issues sorted in a timely manner. They are always polite and friendly and willing to help.

Cathy · 22 September 2024

★★★★★ 5/5

Google

We have been dealing with Simon & Lucy over the last few months. They have absolutely put themselves out to help us in every way and have been there for every step. They have always been available at every turn and if not in the office have come back to us very quickly. They have gone above and beyond.

Sally · 18 November 2025

★★★★★ 1/5

Google

Really bad managing agent.Never returns your calls and never gives any info as to what is happening concerning your property. They can quite happily take your maintanance money every 6mths but really don't care about you as a client. Not happy at all.

Steph · 26 March 2026

★★★★★ 5/5

Google

A big thank you to Jon Labram for sorting out a long standing payment issue. Persistence in trawling though old systems to identify the problem is highly appreciated when no-one else had managed this over the past 2 years.

Paul · 24 November 2024

★★★★★ 5/5

Google

Overall very pleasant experience, our initial viewing of one of the rental properties was handled very well, and the whole process of getting all the papers sorted went very smoothly thanks to the help of Symphone and Amber. 10/10, can recommend!

Bryan · 16 March 2026

★★★★★ 5/5

Google

Diego P. manages our building and he has been great in making arrangements for any maintenance required. We've also been progressing through our flat sale and Diego has been quick to answer any of our / our solicitor's questions, which has really helped us move forward quickly in the process.

Sam · 17 April 2024

★★★★★ 5/5

Google

Ellie is a great Lettings Negotiator, she has been so helpful throughout the rental application process. She showed me the property, answered all of my questions (and I had plenty!), and was very professional at all times! She responded very promptly to my emails and made sure to address everything needed.

Dana · 18 March 2024

★★★★★ 5/5

Google

Ellie went over and above to help us manage viewings and responded to all our questions. She couldn’t have been more supportive. She’s made the move to a new area feel exciting when it could easily have been stressful. Thank you Ellie!

Lucy · 23 August 2024

★★★★★ 5/5

Google

Thank you so much to Ellie who helped us rent our first lovely flat. Went above and beyond answering all our questions and going through things with us step by step. Thank you so much, couldn’t recommend enough!

Rachel · 25 October 2024

★★★★★ 5/5

Google

Simon and his assistant, Lucy, have been truly magnificent in pursuit of the best deal/sale of several properties for our property company. Very often they have gone beyond the requirement of a normal estate agent in producing a first class final result to the great satisfaction of the client Stephen Owen 2AJO Ltd

Stephen · 16 November 2025

★★★★★ 5/5

Google

Worked with Simon and Adrian in PS&B's auction department in a professional capacity and they are always very helpful and quick to respond throughout transactions. They go the extra mile to ensure a successful sale and I would highly recommend them.

Katie · 24 July 2024

★★★★★ 5/5

Google

We’ve had such a great experience with P&B so far. Our letting agent Ellie has been so personable, helpful and responsive, offering such a professional but friendly service. I can’t quite believe how easy and stress-free the process of finding a new place has been and that’s all thanks to P&B - I can’t recommend them highly enough!

Hannah · 17 June 2023

★★★★★ 5/5

Google

Many thanks to Simon & Adrian in the Auction Department for selling our house in such a proffesional way the outcome being a hassle free process in double quick time and at a very good price - brilliant service 5 stars plus

Caroline · 17 May 2024

★★★★★ 5/5

Google

My experience in dealing with this company over the past 6 years has been excellent. In particular the property manager Amy Lambourne has been exceptional in responding promptly to any issue I've raised.

G · 22 September 2024

★★★★★ 5/5

Google

Ellie has been nothing short of helpful. She has a kind and honest disposition and at every stage has gone out of her way to accommodate me. I’m very grateful.

Tommy · 1 November 2024

★★★★★ 5/5

Google

Fantastic team. Put me at ease and got the job done. Very professional. Thank you Simon, Adrian, Lucy and Nicole

Azalea · 11 March 2025

★★★★★ 5/5

Google

Our Property Manager Liam Percival has been fantastic. He has been helpful and very professional both with us and with the tenants. He responds to emails promptly and has provided us with contractors to refurbish and ensure that the house is compliant. We value his advice and positive attitude.

Caroline · 20 October 2023

★★★★★ 5/5

Google

I would just like single out two members of the Parsons property management team that have been very helpful, efficient and knowledgeable when dealing with issues regarding my Flat and the building. Thank you to Callum Lawrence and Parisa Salehi. Highly recommended.

Scannell1986 · 18 March 2024

★★★★★ 5/5

Google

Ellie was nothing short of amazing when it came to supporting us through what is usually a very stressful experience. She was efficient, communicative and consistently helpful which genuinely made our whole experience so much better. Thank you!

Zoe · 17 May 2024

★★★★★ 1/5

Google

AVOID AVOID AVOID. Regularly subject to winding up orders, unresponsive and uncommunicative when you need them, display professional association logos (RICS) to which they do not belong.

Zoe · 2 April 2026

★★★★★ 1/5

Google

Worst agents ever met

Pinni · 10 September 2026